Clearspan OpEasy Management Suite Release 4.9 SP3 MARCH 2018 RELEASE NOTES

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1 Clearspan OpEasy Management Suite Release 4.9 SP3 MARCH 2018 RELEASE NOTES

2 The information conveyed in this document is confidential and proprietary to Mitel and is intended solely for Mitel employees and members of Mitel s reseller channel who specifically have a need to know this information. If you are not a Mitel employee or a Mitel authorized PARTNER, you are not the intended recipient of this information. Please delete or return any related material. Mitel will enforce its right to protect its confidential and proprietary information and failure to comply with the foregoing may result in legal action against you or your company. 2 Mitel

3 Table of Contents Overview... 1 Description... 1 Provisioning... 1 Reporting... 1 System Management... 1 Supported Environments for This Release... 1 Supported Spreadsheet Versions for This Release... 1 Upgrade Information for This Release... 2 Issues Addressed in OpEasy Release 4.9 SP Known Limitations and Issues... 2 OpEasy Installation... 2 Product Availability and OpEasy Support Statement Mitel

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5 Clearspan OpEasy 4.9 SP3 Release Notes OVERVIEW This document describes enhancements and corrections in the Clearspan OpEasy 4.9 SP3 release. DESCRIPTION OpEasy is a suite of applications that simplify the process of adding and managing users on the Clearspan system. Using OpEasy, an administrator with little or no Clearspan expertise can perform many of the typical user related administrative tasks, without being exposed to the complexities of the underlying system. OpEasy includes auto install and XML features for Mitel and Polycom phones, provisioning, reporting, and system management capabilities. PROVISIONING OpEasy allows administrators to define user profiles, and feature sets and phone templates for each profile. Once profiles are defined, administrators can enter non technical data such as a user s name, phone number, and location with a specified user profile, and OpEasy does the rest. OpEasy also supports customizations and mass provisioning. REPORTING OpEasy contains several options for generating various reports related to users, devices, and licenses. Reports are generated as Microsoft Excel spreadsheets, which allow easy exportation and manipulation of the data if desired. SYSTEM MANAGEMENT OpEasy provides additional management features for System Administrators such as the SNMP Trap Manager, status information on system components, Emergency Gateway Manager, and login management. SUPPORTED ENVIRONMENTS FOR THIS RELEASE This release of OpEasy supports: Internet Explorer 8 or later (Compatibility mode for version 11) License Manager version 22 SUPPORTED SPREADSHEET VERSIONS FOR THIS RELEASE With each OpEasy release, some or all of the Import Spreadsheets may change. Any existing spreadsheets that are affected and that have yet to be imported cannot be imported once OpEasy is upgraded. Therefore, it is best to use (import) any affected spreadsheets that exist, prior to the upgrade. For future imports after upgrading OpEasy, obtain a new spreadsheet via the Provisioning Import Get Worksheet button for each of the changed spreadsheets. Use the following table to determine which spreadsheets have changed since your last installation of OpEasy. OPEASY 4.6/ OPEASY 4.6 OPEASY 4.7/ OPEASY 4.7 OPEASY 4.9 OPEASY 4.9 SP2 Basic Import B225 B225 B226 B226 B226 Spreadsheet Advanced A264 A269 A273 A273 A273 Spreadsheet System Spreadsheet S202 S204 S204 S204 S204 Enterprise E222 E224 E224 E224 E224 Spreadsheet Group Spreadsheet G248 G264 G273 G275 G275 OPEASY 4.9 SP3 For more information about spreadsheet changes and how to use new spreadsheets, refer to the OpEasy Import Worksheet Definitions document available at edocs.mitel.com and in the OpEasy Help. 1 Mitel

6 Clearspan OpEasy 4.9 SP3 Release Notes UPGRADE INFORMATION FOR THIS RELEASE Schedule upgrades with Technical Support at least 48 hours in advance Upgrade will be performed by Technical Support personnel. Installation, upgrade, and test plan documents are available through Customer Operations Manager and Technical Support. This document includes enhancements and changes from OpEasy 4.9 SP2 to OpEasy 4.9 SP3. For installation details, refer to the OpEasy Upgrade Procedure documents. ISSUES ADDRESSED IN OPEASY RELEASE 4.9 SP3 Version 4.9 SP3 includes the following corrections: CS Log of configuration rebuild does not include Device Name CS Custom Rings set at User Level in OpEasy are getting over written with the Template Rings Updated OpEasy 4.9 documentation KNOWN LIMITATIONS AND ISSUES When using Basic Import, the administrator may encounter an issue where the Validate button is ignored. If the Validate button of the Basic worksheet does nothing when pressed (is being ignored), a Microsoft Excel ActiveX Controls issue introduced during a recent Microsoft update is probably causing the problem. This issue is explained at excel activex controls disabled. Follow the instructions by going to C:\Users\{yourNameHere}\AppData\Local\Temp\Excel8.0 and removing the MSForms.exd file (or renaming it to something like MSForms.exd.delete.this.file). The system will recreate the file, but in a way that does not prevent the ActiveX controls from working. This should resolve the issue. Basic Import spreadsheets cannot be used with Office 365 because Office 365 does not support the macro functionality used. OPEASY INSTALLATION For specific instructions on upgrading to this release, refer to the OpEasy Upgrade Procedure document. 2 Mitel

7 Clearspan OpEasy 4.9 SP3 Release Notes PRODUCT AVAILABILITY AND OPEASY SUPPORT STATEMENT The OpEasy 4.9 SP3 Management Suite was released as a generally available product in March Customers can access the new release through the regular product channels. With the availability of this maintenance release, all OpEasy releases prior to R4.9 will no longer be supported after 60 days of this General Availability notice being issued. With this statement, the following is to be understood: All earlier releases will no longer be supported. Customers experiencing issues and requesting support from Mitel Technical Support who are running an OpEasy release older than 4.9 will be asked to first upgrade to OpEasy 4.9 (at a minimum) prior to receiving additional technical support. It is the responsibility of the Customer Operations Manager and the customer, and in the best interest of all parties, to ensure that an actively supported OpEasy release is deployed in the customer environement. Please follow up with Mitel support to schedule any requried upgrades. Please contact your Mitel sales or Customer Operations Manager for assistance with upgrading to this release, or if there are any concern. 3 Mitel

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