President s Leadership Conference
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1 President s Leadership Conference
2 The Power of Social Media Using Social Media to Build Your DCD Business Presented by Jennifer Fong
3
4 Why is Social Media Important? Larger Pool of Prospects Attract & Retain Gen Y Effective Use of Time Increased Revenues
5 Social Media for Personal and Business Use Personal Use Friends and family exclusively Business Use Friends, family, customers, prospects Private profile Public profile Share whatever is accepted within your circle Express your opinions freely Share some personal information Share resources your business contacts will value Everything you share reflects on your business, other consultants, and DCD
6 Facebook Profile vs. Facebook Page PERSONAL account on Facebook BUSINESS presence on Facebook
7 WHERE You Post Matters Is it for everyone? Have they opted in?
8 Sample Profile Status Updates The Good
9 Sample Profile Status Updates The Ugly
10 Facebook Page Do s and Don t s Do: Use your NAME and TITLE as your Page title Use your PHOTO as the main page image Don t: Use corporate logos Go overboard with selfpromotion Share content in addition to product and opportunity posts Remember it s PUBLIC Invite responses
11 How to Fix Your Page Name If you have less than 100 Likes Edit Page/Basic Information/Name If you have more than 100 Likes You have to start a new Page
12 Types of Posts that Engage on Your Page Questions What Everyone s Talking About Multimedia Short and Simple Invite a Response Contests
13 Great Content Resources
14 Using Social Media as a Leader
15 Your Role as a Leader Online Point to sharable Direct them to content training resources Coach as Lead by needed example
16
17 17 Facebook Groups Skype Texting Autoresponders UStream
18 Facebook Groups
19 Benefits of a Team Group Central communication hub Available 24/7 Builds community Helps promote retention Provides reminders
20 Setting Up a Facebook Group
21 Your Facebook Group
22 Features of Facebook Groups Open, Closed, Group or Secret Group Facebook Photos, Address Event your Chat Videos Notifications Docs Friends
23 Using Your Group Events Video Welcome FAQs (in Docs) Links to Training Encourage Questions & Conversation
24 Success Tips Keep it USEFUL Keep it CURRENT Refer people to the group for answers Reference the group in other team communications Reward participation
25 25 Autoresponders
26 Benefits of an Autoresponder Timely & Sequential Messages Can Send Itself Easy to Send to a List Reports Avoids Spam Blockers
27 27 Autoresponder Options Aweber (my favorite) Constant Contact Mail Chimp
28 Using Your Autoresponder Schedule communications for new consultants on your team Training Reminders Resources Monthly team newsletter Keep it SHORT to engage all learning styles Post link in Facebook Group
29 29 Skype (Video Conferencing)
30 30 Benefits of Skype Better Communication Increased Retention Help with Opportunity Interviews Closer Relationships
31 Using Skype You ll need (these may be built into your computer): Webcam Microphone Speakers Set up an account at Skype.com Download/install the software Add/import contacts Video call
32 32
33 33 UStream (Live Streaming Video)
34 34 Benefits of Live Streaming Connect Remote Share Team Conference Experience Consultants Improve Meeting Attendance Demo New Products
35 Using UStream Optional: Use a conference call line as well for 2-way audio Create an account Create a channel Set your privacy Start your broadcast Invite people
36 36
37 37
38 Texting
39 Why Texting? 70% higher open rate than - 97% of messages opened in 1 st hour! Often the best way to reach Generation Y Can point to messages in other mediums
40 When to Use Texting Team meeting reminders Training notifications When a team member is close to a goal Hostess coaching Remember that people MUST opt-in to receive business text messages! Alerting customers to sales
41 41 Does it improve your ability to communicate with more people, more effectively?
42 Thank You! Jennifer Fong Blog: Facebook: Twitter: LinkedIn:
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