Océ 8400 Series. System Operation Manual

Transcription

1 Océ 8400 Series System Operation Manual

2 Océ-Technologies B.V. This manual reflects the Océ 8400 Series release 2.4 equipped with the engine release 3.1 and the Océ Power Print Controller release 5.1. Trademarks All trademarks of third parties mentioned in this manual are the exclusive property of the respective parties and are hereby respected by Océ-Technologies B.V. Copyright Océ-Technologies B.V. Venlo, The Netherlands 2000 All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from Océ. Océ-Technologies B.V. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Océ-Technologies B.V. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or changes. Code number Edition 3.0 GB

3 Contents Chapter 1 Introduction The Océ 8400 Series 8 For whom is this System Operation Manual intended? 10 Key Operators 10 Additional Océ documentation 11 Chapter 2 Before you start printing User interfaces 14 The operating panel 15 Power on/off the Océ 8400 Series 18 Power-on procedure 20 Power-off procedure 22 Predefined shutdown and reboot of the controller 25 Chapter 3 Key Operator System of the print engine What can you achieve through KOS? 28 Accessing the Engine Key Operator System 28 LogontoE-KOS 29 Log on to Limited E-KOS 30 Changing the display language 31 Defining to switch off the engine automatically 32 Setting the output capacity 34 Setting the Sorter bin capacity 34 Setting the finisher batch capacity of the stapler 35 Double-sheet detection 36 Side correction 37 Linking paper input trays 38 Defining user restrictions 39 Access to paper trays 39 Changing the key operator phone number 40 Printing various reports 41 Printing a Configuration Report 41 Printing a Total Report 42 Contents 3

4 Printing a Logging Report 43 Printing an NVS Report 43 Image Registration tool 44 When do you need the image registration tool? 44 Adjustment options 44 How do you use the tool? 45 Registration accuracy with the PPM switched on 48 Registration accuracy with the PPM switched off 48 Suspend jobs 49 Abort jobs 50 Chapter 4 Maintenance Loading paper 52 Refilling staples 57 Refilling toner 60 Reading the print counter 64 Mechanical print counter 64 Electronic print counter 65 Sorter 66 Emptying full bins 66 Chapter 5 Troubleshooting About this chapter 70 Information for Océ Service 71 Clearing paper jams 72 Wrong paper format 73 Clearing staple jams 74 All prints are too light or too dark 76 The printer does not print at all 78 There is no error message displayed 78 There is an error message displayed 78 Messages while the printer is printing 79 Warnings 79 Operational recoverable errors 79 Machine recoverable errors 80 Permanent errors 81 Fatal errors 81 A print job causes your printer to crash 82 Release all hold jobs 84 4 Océ 8400 Series System Operation Manual

5 Appendix A Overviews and tables Printer specifications 88 Paper formats 89 Printing material that can be used 90 Special print materials 90 Default settings 91 Appendix B Safety information Instructions for safe use 94 Safety data sheets 96 Safety data sheet Océ Safety data sheet Océ Safety data sheet Océ Master 99 Safety data sheet Océ F11 toner 101 EPA ENERGY STAR 103 Appendix C Miscellaneous Notation conventions 106 Reader s comment sheet 107 Addresses of local Océ organisations 109 Index 111 Contents 5

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7 Océ 8400 Series System Operation Manual Chapter 1 Introduction This chapter contains a general description of the Océ 8400 Series. Further, this chapter indicates for whom this System Operation Manual is intended. In conclusion, it gives an overview of related documentation. 7

8 The Océ 8400 Series To assist you in finding parts of the printer and the functions on the operating panel quickly, an illustration of the Océ 8400 Series is presented on the inside front cover and an illustration of the operating panel on the inside back cover, both of which can be folded out. The Océ 8400 Series consists of the Océ 8445 and the Océ The printers are equipped with the Océ Power Print Controller. The Océ 8445 prints up to 45 pages per minute, the Océ 8465 prints up to 62 pages per minute. Paper input trays On the paper input side 4 paper trays are available, i.e. 3 paper cassettes (trays 1, 2 and 3, each with a capacity of 500 sheets 80 g/m 2 ) and a bulk tray (tray 4, with a capacity of 2,200 sheets 80 g/m 2 ). The paper weights between g/m 2, as well as various paper formats, are supported, depending on the tray that is used. You can load paper with long edge feed orientation or short edge feed orientation. The engine has to be configured for: European paper formats (A5, A4, A3, Kwarto, Commercial, Folio, Foolscap Folio), or US paper formats (US-Standard, US-Government, Letter Government, Letter Standard, Legal, Legal Government, Ledger). Paper tray 1 has automatic format detection. It detects the paper format, depending on the setting for European or USA paper formats. Paper trays 2 and 3 have a fixed paper format. Your local service technician will configure paper trays 2 and 3 for the paper format of your choice. You may still have paper tray 2 and 3 configured for USA paper formats, if your printer is configured for European paper formats, and vice versa. Paper tray 4 (the bulk tray) can be used for A4 or Letter only, depending on the choice you have made for European or USA paper format support. For more information on supported paper formats, refer to Paper formats on page 89. The Océ 8400 Series is equipped with Double Sheet Detection, which applies to all four paper trays. 8 Océ 8400 Series System Operation Manual

9 Paper output trays On the paper output side, the Océ 8400 Series features a Finisher (staple/jog unit), a separate output tray and a 20-bin Sorter. Finisher The finisher output tray has a total batch capacity of 900 sheets of 80 g/m 2. The staple batch capacity of the finisher is 50 sheets of 80 g/m 2.The finisher unit also supports off-line stapling. Only A4 or Letter like stacks of paper with long-edge feed orientation can be deposited in the finisher unit. Staple slot The finisher is equipped with a stapler which can be used for automatic and manual stapling of sets (up to 50 sheets of 80 g/m 2 ). The staple slot allows you to insert sets for manual stapling, provided that the Océ 8400 Series is not printing in the meantime. Upper output tray All supported paper sizes can be deposited in the upper output tray. The upper output tray has a total batch capacity of 450 sheets of 80 g/m 2. Error output tray A separate error output tray is available. This tray is used to deposit error sheets. Sorter Maximum bin capacity is 100 duplex sheets 80 g/m 2.OnlyA4orLetter format paper with long-edge feed orientation can be deposited in the Sorter. Stapling jobs is not possible in the Sorter. The Sorter features a bin-empty detection mechanism. Introduction 9

10 For whom is this System Operation Manual intended? The Océ 8400 Series System Operation Manual is meant for the Key Operators of the Océ 8445 or Océ This manual contains all the information regarding daily operations and handling of the Océ 8400 Series. Key Operators The Key Operator is a specially trained person, who performs the following tasks: basic printer management adjustment of basic engine settings engine related maintenance. 10 Océ 8400 Series System Operation Manual

11 Additional Océ documentation The Océ 8400 Series System Administration Manual describes the advanced user settings of the printer. This manual is supplied with the printer. The Océ Power Print Controller Technical Reference Manual contains all information for the configuration and programming of the printer. The implementation of the Page Description Languages is described in separate Océ manuals: Océ Power Print Controller PostScript Reference Guide Océ Power Print Controller PCL5e Reference Guide Océ Power Print Controller FOL Reference Guide Océ Power Print Controller TIFF Reference Guide Océ Power Print Controller IPDS Reference Guide Océ Power Print Controller AJC/FOL Reference Guide All manuals are available in PDF format on the Océ 8400 Series User Documentation CD-ROM. Introduction 11

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13 Océ 8400 Series System Operation Manual Chapter 2 Before you start printing This chapter informs you on the user interfaces of the Océ 8400 Series, and describes how to switch on and off the controller and the engine of the printer. 13

14 User interfaces The Océ 8400 Series basically has two points of User Interaction. Therefore, it is important that you understand which point of user interaction is required to perform a specific task or function. The operating panel of the printer engine is used to carry out normal operational user interaction. This is described in chapter 3, Key Operator System of the print engine on page 27. This graphical operating panel can be used for engine-related actions (E-KOS) as well as engine-related error recovery (e.g. paper jam handling). The following modes of operation are distinguished: Normal User mode, E-KOS mode and Limited E-KOS mode. Controller related system settings (C-KOS) require a terminal connection to the printer controller. This terminal connection can be established directly by connecting a terminal or PC. Another way of connecting a terminal to the system is via a Telnet session. For more information about a terminal connection, refer to the Océ 8400 Series System Administration Manual. Note: The Océ 8400 Series integrated operating panel can not be used for controller-related (C-KOS) functions. 14 Océ 8400 Series System Operation Manual

15 The operating panel The operating panel consists of a display and several buttons which are grouped by function. Note: An illustration of the Océ 8400 Series operating panel is presented on the inside back cover which can be folded out. Section buttons The section buttons are located above the display. Pressing a section button (see figure 1) gives you access to a field in which related settings are gathered. You can choose specific functions within a section with the function button. Function buttons The function buttons are located below the display (see figure 1). The function names belonging to each button is shown on the display. message area section buttons arrow buttons function buttons C [1] Operating panel Each function offers two or more choices for a setting. The setting which is currently being used is indicated by a black bullet beside the name of the selection. Pressing the function button moves the bullet to the following selection (or combination of selections). Some settings require the arrow buttons to define the selection (,, and ). Before you start printing 15

16 When there are many functions in a specific section, the functions are described on several cards. In that case, one of the function buttons acts as a card selection button. By pressing this button or one of the arrow buttons you can move from one card to another. Message area When the Océ 8400 Series is printing, you will be informed on the running print job through the message area. The message area shows 3 lines of text information. If the message is longer than 3 lines, the message area is enlarged in order to display more text strings. The following information is shown: the state of the printer, like processing, idle, aborting thenameandtheowneroftheprintjob dialogues, which display a number of options and how to execute them warnings, which inform the user that one of the consumables has run out or will run out soon. Consumable area This area displays the paper format and the paper level in each tray/cassette. Start button The green button with the symbol is used to set the printer on-line and for instructions on the operating panel of the printer. Correction button C Use this to stop the current print process and to set the printer off-line. Stop button The red button with the symbol is used to stop the current print process, to set the printer off-line and to abort a job. Arrow buttons The arrow buttons,, and, which are grouped in the form of a star to the right of the display, are used to choose settings. If these buttons can be used, this will be indicated in the display. Numeric buttons Use these buttons in the Engine Key Operator System (E-KOS) Mode to change numeric settings. Graphic display The graphic display is the main part of the operating panel. Here, you will find important information, e.g. information concerning the status of the printer. 16 Océ 8400 Series System Operation Manual

17 Assistance The display assists you at all times by: displaying a status message; e.g. Idle displaying job information giving an instruction; e.g. Empty Sorter bin displays consumable warnings; e.g. Nearly out of toner giving information about mutually-exclusive print job settings. Error message In the event of an error, the message area shows: what the problem is where it occurred how to solve it (step-by-step instruction). When a paper jam occurs, the exact error location is indicated in the printer drawing on the display (see figure 2). After solving the problem, any jammed pages will be reprinted. The instructions help you to solve the problem. [2] Example of an error message For more information on problem solving, refer to chapter 5, Troubleshooting on page 69. Before you start printing 17

18 Poweron/offtheOcé8400Series The Océ 8400 Series is equipped with three separate power switches for the printer engine and the controller. These separate power switches allow various extra options when you switch the printer on or off. The engine power switch is located at the right hand side of the printer (see figure 3). engine power switch [3] Location of the engine power switch 18 Océ 8400 Series System Operation Manual

19 There is a power switch at the rear of the controller and a standby switch at the front of the controller. controller power switch [4] Location of the controller power switch at the rear of the printer controller standby switch [5] Location of the controller standby switch at the front of the printer Engine The engine has a automatic switch off function, which can be enabled or disabled. After a certain, configurable time, the engine will switch off. To restart the engine, you will have to switch it on again by hand. For more information on the automatic switch off, refer to Defining to switch off the engine automatically on page 32. Controller The controller is equipped with an electronic power supply. This power supply can be switched on and off electronically with the standby switch. The Key Operator System of the controller (C-KOS) allows you to define the days and times at which the controller should be shut down or rebooted. This Before you start printing 19

20 automatic shutdown and power-off functionality of the controller can be used toavoidharddiskfailurescausedbyanimproperswitchoff.formore information on the automatic power-off functionality, refer to Predefined shutdown and reboot of the controller on page 25. The next sections describe how to switch on and off the controller and engine of the printer. Power-on procedure A power-on procedure is required, if: both engine and controller are switched off the engine is on and the controller is off the engine is off and the controller is on. Both engine and controller are switched off 1 Press the engine power switch. 2 Set the controller power switch at the rear of the controller to position 1 (see figure4onpage19). Note: If the controller power switch is already in position 1, press the standby switch at the front of the controller (see figure 5 on page 19). 3 The operating panel reads: Printer is warming up The printer runs a number of self-tests, which take some time to complete. When the printer has passed one test, it starts the next one. If an error is found, the test number or the appropriate error code will be displayed on the operating panel. Should you see an error code on the operating panel, report it to the Océ Service organisation. When the printer has completed the self-tests, the following display appears: [6] The basic display 20 Océ 8400 Series System Operation Manual

21 The engine is switched on, the controller is switched off 1 Set the controller power switch to position 1 (see figure 4 on page 19). If the controller power switch is already in position 1, press the standby switch at the front of the printer (see figure 5 on page 19). 2 The engine will wait for the controller to start up. The operating panel reads: Controller not responding The engine is switched off, the controller is switched on If the engine has not been used for a while, it may switch off separately. As the engine console is switched off, it does not report a status. Remember: the controller works only, if the engine is switched on as well. The green LED will be on (see figure 7), if the controller is switched on. Note: It is possible to make a remote connection to the controller with the engine switched off. With the engine switched off, the remote connection will display the message Engine off-line. Green LED [7] Location of the green LED 1 Press the engine power switch. 2 When the engine was Idle at the time it was switched off, move on to step 3. When the engine was processing jobs at the time it was switched off, or the controller received jobs during the engine power off, a message is displayed: Processing Note: Check the printed job if you switched off the engine during a job. 3 The operating panel displays the following message: Idle The printer is ready for printing. Before you start printing 21

22 Power-off procedure A power-off procedure implies that you switch off either controller and engine, or just the engine. Attention: Do not switch off the controller without performing a shutdown. If you do so, you risk losing data or damaging the hard disk. There are two ways to switch off the controller: carry out a shutdown procedure via the Engine Key Operator System. After that switch off the controller power. press the controller standby switch. To shut down the controller by the Engine Key Operator System 1 Make sure the printer is idle or suspended, (as indicated on the operating panel). If not, the printer is still processing. Wait until the printer has finished or suspend the job. 2 Access the Engine Key Operator System (see Accessing the Engine Key Operator System on page 28). 3 Open the Printer controller section and select the Management setting. 4 Press the function button Shutdown controller. The controller will shut down and a counter will be displayed: Wait 30 seconds to switch off the printer. [8] Shutdown the controller Wait 30 seconds to make sure the shutdown process has completed. When the green LED at the front of the controller is off, it is save to set the controller power switch to the O position to switch the controller off. 22 Océ 8400 Series System Operation Manual

23 To shut down the controller with the standby switch 1 Make sure the printer is idle or suspended, (as indicated on the operating panel). If not, the printer is still processing. Wait until the printer has finished or suspend the job. 2 Press the standby switch at the front of the controller. Wait 30 seconds to make sure the shutdown process has completed. The green LED at the front of the controller will go out to indicate that the controller has shut down. The controller is now switched off electronically. To switch off the engine only 1 Make sure the printer is idle or suspended, (as indicated on the operating panel). If not, the printer is still processing. Wait until the printer has finished or suspend the job. 2 Press the engine power switch. In order to reduce power consumption, switch off the engine when it is not used for a while, for instance at night. Jobs that are sent anyway, will be stored on the internal hard disk. When the engine is switched on again, these jobs will be processed. By default the engine is switched off when the engine has not been used for 60 minutes to comply with the ENERGY STAR criteria (see page 103). For more information on the automatic switch off, see Defining to switch off the engine automatically on page 32. Attention: If the engine is switched off and you have no terminal connection, only the green LED at the front of the controller will indicate whether the controller is switched on. If the green LED is on, the controller is switched on. If you want to shut down the controller, press the standby switch at the front of the controller or, switch the engine back on first! After switching on the engine, carry out the switch off both controller and engine procedure described below. Note: Although the pages to be printed will be recovered when the engine switches on, it is strongly recommended to only switch off the engine in the Idle state, in order to avoid paper jams. Before you start printing 23

24 To switch off both controller and engine Switch off both engine and controller only, if the printer will not be used for a substantial period of time. Make sure to carry out the Shutdown procedure before switching off the controller. 1 Make sure the printer is idle or suspended, (as indicated on the operating panel). If not, the printer is still processing. Wait until the printer has finished or suspend the job. 2 Access the Engine Key Operator System (see Accessing the Engine Key Operator System on page 28). 3 Shut down the controller (see To shut down the controller by the Engine Key Operator System on page 22). 4 Switch off the controller: set the controller power switch to position 0. 5 Switch off the engine: press the engine power switch. To reboot the controller by the Engine Key Operator System 1 Make sure the printer is idle or suspended, (as indicated on the operating panel). If not, the printer is still processing. Wait until the printer has finished or suspend the job. 2 Access the Engine Key Operator System (see Accessing the Engine Key Operator System on page 28). 3 Open the Printer controller section and select the Management setting. 4 Press the function button Reboot controller. After a few minutes the controller will have rebooted. [9] Reboot the controller 24 Océ 8400 Series System Operation Manual

25 Predefined shutdown and reboot of the controller The timetable is used to define the times and days, at which the system is to reboot or shut down. The timetable has two major objectives: to avoid disk crashes due to an uncontrolled switch-off (e.g. when a timer is used) to restart the system at a predefined time. Avoid disk crashes due to an uncontrolled switch-off You may set the timetable to shut down the controller prior to the switch-off time of a time switch. When the time switch is activated again, the controller will start up. The engine, however, will have to be switched on manually. Restart the system at a predefined time It is sometimes profitable to restart (reboot) the software once a week. Set the timetable to reboot the system at a quiet moment each week, e.g. at 24h00 on Sunday. The table consists of 7 time slots; one for each day of the week. This set up allows you to make the system reboot or shut down at any time, any day of the week. For more information on defining the TIMETABLE option, refer to the Océ 8400 Series System Administration Manual. Before you start printing 25

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27 Océ 8400 Series System Operation Manual Chapter 3 Key Operator System of the print engine This chapter explains how to work with the Key Operator System of the print engine. 27

28 What can you achieve through KOS? At delivery the Océ 8400 Series settings are based on your company s or department s requirements. However, you may want to adapt them when working procedures are changed. The Key Operator System of the engine (E-KOS) allows you to access advanced functions when the printer is off-line, merely by using the operating panel of the printer. Functionality of E-KOS includes: basic maintenance such as registration of toner defaults settings such as linking paper trays and maximum output bin level Reports printing image adjustment (paper positioning) registration parameters. It is possible to access E-KOS during printing. In this mode only a limited number of the normal E-KOS features is available. The features of Limited E-KOS are: change the display language adjust the automatic switch off show the print counter registering added toner. You can communicate interactively with E-KOS and Limited E-KOS via the operating panel of the printer. Accessing the Engine Key Operator System You require a password to use E-KOS and Limited E-KOS. The password will be assigned to you by the Océ service engineer during the installation of the printer. The procedures below describe how to log on and off to E-KOS and Limited E-KOS. Note: Accessing E-KOS or Limited E-KOS is not possible when you are already logged into the Key Operator System of the controller (C-KOS) via a remote interface. In this case the message area of the operating panel will show the message Remote off-line. 28 Océ 8400 Series System Operation Manual

29 LogontoE-KOS Make sure the printer has no jobs in process. If the printer is still processing a job wait until the printer has finished, or suspend the job (see Suspend jobs on page 49). TologontoE-KOS 1 Press the Correction button C to set the printer off-line. 2 Press the function button System management. 3 Select Key operator with the arrow buttons. 4 Press Start ( ), to enter the system management mode. 5 Enter the PIN code using the numeric buttons. The system switches to the Engine Key Operator System. Note: Just enter your PIN code, do not press Start. [10] Entering Engine Key Operator System 6 If you enter a wrong PIN code the display will read Wrong PIN code. 7 Enter the correct PIN code, to access the Engine Key Operator System. 8 The following screen is displayed. [11] Basic screen of E-KOS Key Operator System of the print engine 29

30 Log on to Limited E-KOS Limited E-KOS is only accessible when the printer is processing a job. TologontoLimitedE-KOS 1 Press the Correction button C to set the printer off-line. 2 Press the function button System management. 3 Select Key operator with the use of the arrow buttons. 4 Press Start ( ) to enter the system management mode. 5 Enter the PIN code using the numeric buttons, the system switches automatically to the Engine Key Operator System. Note: Enter only your PIN code, do not press Start. [12] Engine Key Operator System 6 If you enter a wrong PIN code the message Wrong PIN code is displayed. 7 Enter the correct PIN code to access the Engine Key Operator System. 8 The following screen is displayed. [13] Engine Key Operator System Note: In Limited E-KOS only the section Basic and Machine are available. 30 Océ 8400 Series System Operation Manual

31 To quit the Engine Key Operator System 9 Open the section Basic and press the function button Quit Key Operator System. 10 Press Start ( ) to confirm. Any changes you made in the Engine Key Operator System will now be active. Changing the display language It is possible to change the language of the text in the display. You are offered a choice of all possible languages. To select the required language follow the procedure below. Note: This function is also available in Limited E-KOS (see page 30). To select a language 1 Access the Engine Key Operator System (see page 28). 2 Open the Basic section. [14] Selecting a language 3 Select the required language with the arrow buttons (see figure 14). 4 When ready, quit the Engine Key Operator System. Note: Changing of language only applies for the operating panel of the printer. The controller language remains English. Key Operator System of the print engine 31

32 Defining to switch off the engine automatically To comply with the ENERGY STAR Program, by default the printer engine is switched off automatically after being idle for 60 minutes. You can enable and disable the automatic switch off. Further you can set the time that the printer has to be idle before the engine will be switched off. For more information on energy saving, see EPA Energy Star on page 103. To enable automatic engine switch off 1 Access the Engine Key Operator System (see page 28). 2 Open the Basic section. [15] Automatic switch off function 3 Press the function button Automatic switch off to select On or Off. 4 When ready, quit the Engine Key Operator System. This function is also available in Limited E-KOS (see page 30). Note: Be aware that you have to switch on the printer engine manually after an automatic switch off. Note: Switching off the controller automatically is a separate function (see Predefined shutdown and reboot of the controller on page 25). 32 Océ 8400 Series System Operation Manual

33 To change the automatic switch off time 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section. 3 Press the function button Automatic switch off (see figure 16). [16] Automatic switch off function 4 Use the higher and lower arrow buttons to set the required time. The automatic switch off time can be set to any time between 30 and 240 minutes. By default the automatic switch off time is set to 60 minutes. 5 When ready, quit the Engine Key Operator System. Note: If you have not set the Automatic switch off function to On, it is not available in the Machine section. Key Operator System of the print engine 33

34 Setting the output capacity You can adjust the Sorter bin capacity and the finisher output tray capacity. For more information about configuring a binmap on the Sorter refer to the Océ 8400 Series System Administration Manual. Setting the Sorter bin capacity The maximum number of printed sheets which can be deposited in each Sorter bin, should comply with the characteristics (e.g. weight, brand, quality, print mode) of the paper. The maximum bin level is set to 100 sheets by default. For simplex printing, a maximum of 50 sheets of 80 g/m 2 is advised. If you use heavier stock, you will have to adjust the bin level. To adjust the maximum bin level 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select Basic setting. [17] Adjusting the maximum bin level 3 Press the function button Max. sheets sorterbin. 4 Use the up and down arrow buttons to set the amount to between 10 and 100 sheets. 5 When ready, quit the Engine Key Operator System. 34 Océ 8400 Series System Operation Manual

35 Setting the finisher batch capacity of the stapler You can adjust the maximum number of sheets per stapled set in the finisher output tray. The default number is 50 sheets of 80 g/m 2. The number of sheets depends on paper weight, brand, quality and print mode. To adjust the finisher batch capacity 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select Basic setting. [18] Adjusting the finisher output tray capacity 3 Press the function button Max. sheets finisher. 4 Use the higher and lower arrow buttons to set the required amount, between 10 and50sheets. 5 When ready, quit the Engine Key Operator System. Key Operator System of the print engine 35

36 Double-sheet detection Your printer can detect whether the feed rollers pick up more than one sheet at a time. Double-sheet detection is useful to prevent paper jams. Attention: To assure that the double sheet detection is working properly, do not place sheets with different paperweights or colour in the same input trays. You can enable or disable double-sheet detection for each of the paper trays separately. When enabled and a double sheet is detected, the printer will resolve this automatically: it will free the paper path and deposit the obstructive sheet(s) in the error output tray. Printing will continue after this. Attention: Not all types of paper support double-sheet detection. Black paper, coated paper or slides may cause continuous error messages. For trays containing these types of paper the double-sheet detection should be disabled before printing is started. To enable or disable double-sheet detection 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select the Paper trays setting. [19] Double sheet detection function 3 Select a tray. 4 Press the function button Double sheet detection to set the detection On or Off. 5 When ready, quit the Engine Key Operator System. 36 Océ 8400 Series System Operation Manual

37 Side correction If your printer is equipped with a Paper Position Module (PPM), you are able to switch the PPM on and off. With the PPM switched on you have the highest possible registration accuracy. Only if the PPM is in failure, we advise you to switch off the PPM. For more information on the registration accuracy with the PPM switched on, referto Paperformats onpage89. To enable or disable side correction 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select the Paper trays setting. [20] Double sheet detection function 3 Press the function button Side correction to set the detection On or Off. 4 When ready, quit the Engine Key Operator System. Key Operator System of the print engine 37

38 Linking paper input trays Paper tray 4 (the bulk tray) can be linked to one or more other paper input trays containing A4 or Letter paper in long edge feed. By doing so, you instruct the Océ 8400 Series to switch to the linked paper tray when the bulk tray is emptied during a job. Note: The printer starts a new job for the bulk tray always from the bulk tray. Therefore, you will have to refill the bulk tray when it was emptied during the previous job, even if the linked paper tray contains any paper. By default, Link paper trays is set to None. This setting may be changed into one of the following options: tray4linkedtotray1 tray4linkedtotray2 tray4linkedtotray3 tray 4 linked to trays 1 and 3. Note: A linked paper input tray can still be selected separately. To link paper trays 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select the Paper trays settings. 3 Press the function button Link paper trays to select tray. [21] Link paper trays function 4 With the arrow buttons select the required tray or trays to link to the bulk tray. 5 When ready, quit the Engine Key Operator System. 38 Océ 8400 Series System Operation Manual

39 Defining user restrictions The Océ 8400 Series can display a message to call the key operator in case paper has to be refilled or a paper jam has occurred. Even if users are allowed to refill paper themselves, you may instruct the Océ 8400 Series to display such messages (e.g. because you want to check the paper contents of each tray). Access to paper trays The Loading paper function (see figure 22) allows you to display the message Call the key operator in case paper has to be refilled. This function issetto User bydefault.whenthefunctionissetto Keyoperator,the message Call the key operator will be displayed instead of displaying instructions on how to proceed. [22] Loading paper function To set access to the paper compartment 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select Error info. 3 Press the function button Loading paper to select Key operator or User. 4 When ready, quit the Engine Key Operator System. Key Operator System of the print engine 39

40 Changing the key operator phone number When key operator assistance is needed, users will automatically be requested to call the key operator. The Océ 8400 Series makes it possible for you to enter your telephone number, to be displayed. To change the key operator s extension number 1 Access the Engine Key Operator System (see page 28). 2 Open the Machine section and select Error info settings. [23] The Change phone number function 3 Press the function button Change phone number. [24] The change telephone number menu 4 Use the numeric buttons to enter your telephone number of maximum 13 digits. Use one of the arrow buttons to enter a dash (-) if needed. 5 Confirm by pressing Start ( ) (or press Correction button C to cancel the number and enter the correct one). 6 When ready, quit the Engine Key Operator System. 40 Océ 8400 Series System Operation Manual

41 Printing various reports The Printer Status Report is an important source of information for key operators and programmers. Most of the information on the Printer Status Report is self-explanatory. For the explanation of the Printer Status Report, as well as an example, refer to the Océ 8400 Series System Administration Manual. There are four standard types of reports. Each report contains different types of information. The available reports are: Configuration Report Total Report Logging Report NVS Report (with non volatile system files). To print these reports, it is necessary that the Controller is switched on. Printing a Configuration Report The referable objects part of a Total Report can be quite long. If you want to omit this part, you can print a Configuration Report. A Configuration Report contains the following information: the printer identification and serial number the printer configuration printer error counters PDL settings JAC settings binmaps tray maps interface and network specifications license information. To print a Configuration Report 1 Access the Engine Key Operator System (see page 28). 2 Open the Printer controller section and select the function Reports. 3 Select Configuration report. 4 Confirm by pressing Start ( ) (or press Correction button C to cancel the number and enter the correct one). 5 When ready, quit the Engine Key Operator System. Key Operator System of the print engine 41

42 Printing a Total Report A Total Report is a multi-page document, which contains the following information: Configuration: Generic information on the configuration of the printer: operating system, installed Page Description Languages (PDLs), input and output devices, and so on. Settings: Basic configuration of network and interfaces, Page Description Languages, configuration of the Sorter bins, and so on. Status: Memory partitioning, status of the paper trays Counters: Print counter and error counters Referable Objects: JAC Referable Objects listed per object type PDL Resources: Fonts, symbol sets, PDL-Referable Objects (per print context). AJC/FOL Resources: AJC/FOL fonts, symbol sets. To print a Total Report 1 Access the Engine Key Operator System (see page 28). 2 Open the Printer controller section and select the function Reports. [25] Printing Reports function 3 Select Total report. 4 Confirm by pressing Start ( ) (or press Correction button C to cancel the number and enter the correct one). 5 When ready, quit the Engine Key Operator System. 42 Océ 8400 Series System Operation Manual

43 Printing a Logging Report A Logging Report contains the following information: The contents of the syslog files and the internal messages file. The Océ service engineer can use the information in the report for diagnostic purposes. To print a Logging Report 1 Access the Engine Key Operator System (see page 28). 2 Open the Printer controller section and select the function Reports. 3 Select Log report. 4 Confirm by pressing Start ( ) (or press Correction button C to cancel the number and enter the correct one). 5 When ready, quit the Engine Key Operator System. Printing an NVS Report A Non Volatile Storage (NVS) Report contains a number of configuration files, including system.nvs, jac.nvs, commun.nvs and several PDL configuration files. This report is for Océ Service use only. To print an NVS report 1 Access the Engine Key Operator System (see page 28). 2 Open the Printer controller section and select the function Reports. 3 Select NVS report. 4 Confirm by pressing Start ( ) (or press Correction button C to cancel the number and enter the correct one). 5 When ready, quit the Engine Key Operator System. Key Operator System of the print engine 43

44 Image Registration tool With the aid of the registration tool you are offered the possibility to change a few registration parameters. When do you need the image registration tool? The image registration tool is useful in the following situations: If your printer is not equipped with the Paper Position Module (PPM), or when you have switched off the PPM. After switching to a different paper size, you may notice that the image position on the sheet changes. After switching to a different paper material, you may notice that the size of the image in the feed direction changes. This may normally only occur when using a very special material, like overhead sheets or labels. During printing for long periods, you may notice a gradual drift in registration. This can affect both image position as image size. You are printing in duplex mode, and the dimensions of the sheets are not standard. For example: A4 should be 210 mm, if you are using 211mm there will be a 1 mm shift of the image position between front and back. You are using pre-printed material, and the batch you are using now has other cutting tolerances. You may either change the document in your application, or adjust the parameters with this tool. Note: Tray 4 is preferably used for critical registration jobs, because it is closest to the printing station. Always align sheets in trays towards the plate at the front side of the printer. Adjustment options You may adjust several parameters: the position of the image in the feed direction (X), front side the position of the image in the feed direction (X), back side the position of the image in the cross-feed direction (Y), front side the position of the image in the cross-feed direction (Y), back side the size of the image in the X direction, both sides simultaneously 44 Océ 8400 Series System Operation Manual

45 You can assign different values to each paper tray, according to the specific material you are using. How do you use the tool? There are two possibilities: 1 You know how much you want to adjust the image position, just follow the procedure To adjust the image position other than through the test job on page You do not know how much you want to adjust. You need to make a registration test job (see To adjust the image position through the test job on page 46). PPM support The procedures differs for printers with, or without a Paper Position Module (PPM): With the PPM enabled, you have to print one test page only. Without a PPM, or with the PPM switched off, the registration accuracy is less compared to a printer with a PPM switched on. Therefore, we recommend that you measure at least 5 test pages and average these values. To adjust the image position other than through the test job 1 Access the Engine Key Operator System (see Accessing the Engine Key Operator System on page 28). 2 Open the Image registration section. [26] Image registration 1-sided Key Operator System of the print engine 45

46 [27] Image registration 2-sided 3 Press the function button Papertray, to select the required tray. 4 Press the function button Correction, to select Position. 5 Press the function button Print to select 1-sided (see figure 26) or 2-sided (see figure 27). 6 Select the page side and feed direction. Enter the correct values with the arrow buttons. Note: Be aware that the units are in millimeters. 7 If you have made a mistake, press the Correction button C to reset the values. Note: Be aware that you reset the values for all trays. To adjust the image position through the test job Note: If you use the test job, make sure that there are at least 2 sheets in tray 4. These sheets will be used to print an instruction sheet and a ruler. 1 Access the Engine Key Operator System (see Accessing the Engine Key Operator System on page 28). 2 Open the Image registration section. 3 Press the function button Papertray, to select the required tray. 4 Press the function button Correction, to select Position. 5 Press the function Print to select 1-sided (see figure 26) or 2-sided (see figure 27). 6 Press Start to print the test job. 7 Press Start again to confirm printing of the registration job. 8 Follow the instruction on the printed sheet, and measure with the printed ruler. 9 Select the page side and feed direction. Enter the correct values with the arrow buttons. Note: Be aware that the units are in millimeters. 10 If you have made a mistake, press the Correction button C to reset the values. Note: Be aware that you reset the values for all trays. 46 Océ 8400 Series System Operation Manual

47 To adjust the image size through the test job Note: Especially when printing on overhead sheets or labels, you may notice that the image size can change a few percent. This occurs only in the direction of the paper transport. 1 Access the Engine Key Operator System (see Accessing the Engine Key Operator System on page 28). 2 Open the Image registration section. 3 Press the function button Papertray, to select the required tray. 4 Press the function button Correction, to select Size. 5 Press Start to print the test job. 6 Press Start again to confirm printing of the registration job. 7 Follow the instruction on the printed sheet, and measure with the printed ruler. [28] Image registration Size 8 Enter the correct values with the arrow buttons. 9 If you have made a mistake, press the Correction button C to reset the values. Key Operator System of the print engine 47

48 Registration accuracy with the PPM switched on The table below shows the maximum values for the paper - image registration with the PPM switched on. The values are also dependent from the accurate loading of paper in the trays and the paper surface. Océ brand paper g/m 2 Océ specialities Océ brand paper 60 g/m 2 Feed direction ± 0.6 mm ± 0.8 mm ± 1 mm Cross-feed direction ± 0.5 mm ± 0.8 mm ± 1 mm Skewness ± 0.5 mm ± 0.8 mm ± 1 mm Registration accuracy with the PPM switched off The tables below show the maximum values for the paper - image registration with the PPM switched off, or for engines without a PPM. The values are also dependent from the accurate loading of paper in the trays and the paper surface. Plain Paper Bulk tray Lower / middle tray Upper tray 80g/m 2 without with without with without with tool tool tool tool tool tool Feed simplex ± 1.3 ± 1.0 ± 2.0 ± 1.2 ± 2.0 ± 1.2 direction duplex ± 1.3 ± 1.0 ± 2.0 ± 1.2 ± 2.0 ± 1.2 Cross-feed simplex ± 1.6 ± 1.0 ± 2.5 ± 1.4 ± 3.5 ± 1.9 direction duplex ± 1.9 ± 1.3 ± 3.3 ± 1.7 ± 4.3 ± 2.2 Skewness simplex ± 1.0 ±1.0 ± 2.0 ± 1.0 ±2.0 ± 1.0 duplex ± 1.0 ± 1.0 ± 2.0 ± 1.0 ± 2.0 ± 1.0 Plain Paper Bulk tray Lower / middle tray Upper tray 60/160g/m 2 without with without with without with tool tool tool tool tool tool Feed simplex ± 2.4 ± 1.0 ± 2.4 ± 1.3 ± 2.4 ± 1.3 direction duplex ± 2.7 ± 1.0 ± 2.4 ± 1.3 ± 2.4 ± 1.3 Cross-feed simplex ± 2.5 ± 1.4 ± 4.5 ± 2.4 ± 6.5 ± 3.4 direction duplex ± 3.0 ± 1.7 ± 5.0 ± 2.9 ± 6.5 ± 3.4 Skewness simplex ± 2.0 ±2.0 ± 2.8 ± 2.8 ±2.8 ± 2.8 duplex ± 2.2 ± 2.2 ± 2.8 ± 2.8 ± 2.8 ± 2.8 Note: The column without tool indicates the accuracy the printer can produce if the registration tool is not used. The column with tool indicates the improvement by means of the registration tool. 48 Océ 8400 Series System Operation Manual

49 Suspend jobs The suspend next jobs function is used to set the printer in suspended mode, as soon as the current job has finished. The jobs in progress will be printed. When all jobs have been printed, the printer is suspended and idle. Use this function if you want to change settings in the Engine Key Operator System. To suspend jobs 1 Press the Stop button. 2 Press the function button Suspend next jobs. The printer will stop printing after the jobs in progress are finished. [29] Suspend function The function button text will change during suspending in Resume next jobs. [30] Resume function 3 Press the Correction button C to go off-line. 4 If required, press the function button Resume next jobs or 5 press the function button System Management to enter E-KOS (see Accessing the Engine Key Operator System on page 28). Key Operator System of the print engine 49

50 Abort jobs When the print process is stopped by means of the stop or the off-line button, you have the option to abort the current job. To abort jobs 1 Press the Stop button to go off-line. 2 Press the Stop button again to abort the first job. The message Printing will stop is displayed. [31] Abort function 3 The printer either continues with the next job or is set to idle. Note: If the printer is set off-line and the controller is processing a job, you can abort a job but no message is displayed. 50 Océ 8400 Series System Operation Manual

51 Océ 8400 Series System Operation Manual Chapter 4 Maintenance A message in the display indicates that the Océ 8400 Series requires maintenance, such as a refill of paper, toner or staples. 51

52 Loading paper The Océ 8400 Series has four paper input trays. Paper trays 1, 2 and 3 each hold 500 sheets of 80 g/m 2 paper in various sizes, between A5 and A3. The bulk tray (tray 4) holds up to 2,200 sheets of 80 g/m 2. Various paper weights and paper formats are supported, depending on the tray that is used. The supported paper weights are between g/m 2.Youcan load paper with long edge feed orientation or short edge feed orientation. The engine has to be configured for: European paper formats (A5, A4, A3, Kwarto, Commercial, Folio, Foolscap Folio), or US paper formats (US-Standard, US-Government, Letter Government, Letter Standard, Legal, Legal Government, Ledger). Paper tray 1 has automatic format detection. It detects the paper format, depending on the setting for European or USA paper formats. Paper trays 2 and 3 have a fixed paper format. Your local service technician will configure paper trays 2 and 3 for the paper format of your choice. You may still have paper tray 2 and 3 configured for USA paper formats, if your printer is configured for European paper formats, and vice versa. Paper tray 4 (the bulk tray) can be used for A4 or Letter only, depending on the choice you have made for European or USA paper format support. For more information on supported paper formats, refer to Paper formats on page 89. For a full overview of the paper trays facilities, see Printing material that can be used on page 90. The paper level indicators show how much paper is still available in the paper trays. If the paper level in the graphic is low, you should refill paper in the corresponding paper tray within short notice. 52 Océ 8400 Series System Operation Manual