Cloud offerings from IBM

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1 Cloud offerings from IBM Bjørn Roksvold

2 Content LotusLive Development & test on the IBM Cloud CloudBurst Tivoli Live Managed backup services Cloud Security We eat our own medicine 2

3 LotusLive Collaboration from the IBM Cloud 3

4 Collaborate in context from a single, unified view Unified Communication, Instant Messaging Social networking wikis, blogs, mashups, activities Personal and corporate content/document library Documents, presentations, spreadsheets Feeds, My Widgets, Live Text Collaboration Console , calendar, contacts Collaborative and business applications Leveraging ALL your current investments 4 1

5 What is LotusLive Web Conferencing? LotusLive provides internet-delivered, Web conferencing services for on the fly meetings that are easy to join and easy to use. What s more, you can share applications, use chat and record your meetings. LotusLive is the recommended internal behind the firewall IBM web conferencing tool and is currently being integrated into Lotus Connections IBM Lotus Live 5

6 LotusLive features Publishing Application Sharing Recording Polling and more.. Annotation Chat Audiocasting *Videocasting added May

7 Development & test - Access enterprise development and testing capabilities on the IBM Cloud IBM Cloud services Your servers and personal computers (PCs) Your firewall IBM firewall IBM unique security and authentication model Management infrastructure Guest VMs and data IBM Delivery Centers 7

8 IBM Smart Business Development and Test on the IBM Cloud provides you with an enterprise-class cloud environment for development and test workloads. The production site is at More information on the offering at The solution provides the following: Choice of nine virtual server configurations Choice of preconfigured software from which to build private image libraries Option to add blocks of persistent storage Network isolation option (VPN/VLAN) Support options, forums and by phone Choice of two sites (US and Germany) Payment options: Pay-as-you-go Virtual machines, software images and static IP addresses per hour usage charge Persistent storage per block per month Internet data transfer per GB transferred Reserved capacity packages with preferred pricing 8

9 You can have your development and test environment running in minutes on the IBM Cloud. The easy-to-use self service portal guides you through setting up what you need and triggers the automated provisioning of your servers. Click and choose the service you need Choose the hardware and usage configuration Application provisioned and ready to run Step 1 Step 2 Step 3 9

10 CloudBurst Your own private cloud in a box Optimized for Development & Test Workloads 10

11 Introducing: IBM CloudBurst 2.1 An integrated service management platform with network, servers, storage, Quickstart services that enables the fastest Private Cloud Deployment Today Customer Benefits Improved time to value- Quickly deliver a private cloud using a preloaded and integrated system Improved innovation- Dramatically improve business value and IT s effect on time-to-market by delivering services faster via automated service delivery while also lowering operating costs Decrease IT cost Maximize capital usage and reduce need for future capital Reduce complexity and risk- With automation and standardization the human error factor is minimized. Scales to the enterprise Able to scale and manage additional Platforms and Workloads (x86, UNIX, System z, ) Single product, single delivery, single installation, single invoice, single support structure 1111

12 IBM Cloudburst What s Inside Usage and Accounting Provide metering and accounting for cloud services Enable integration to billing systems if needed Platform & Virtualization Management Enhanced management of the virtual environment Energy Management Energy management of the hardware infrastructure Storage and Network Virtualization Improve storage utilization Enable multi-tenancy support IBM Cloudburst Built for Purpose Cloud Solution Service Automation Orchestration of Cloud operations Integration point for service mgmt capabilities Service catalog and templates Automated provisioning of virtual systems Preinstalled and configured on IBM hardware Monitoring Monitor both physical and virtual server environments High Availability Redundancy built in for high availability Server, Storage, Network HW 12

13 Tivoli Live Top of the line management tools delivered and managed from the IBM Cloud 13

14 IBM Tivoli Live Monitoring Services Offering Highlights TLMS consists of three services which can be purchased separately or concurrently Touchless Monitoring Agent-less Monitoring of OS and network devices (ITM) for basic up/down status Self-install data collector Event Notification Internet Portal (Tivoli Enterprise Portal) Best Practices $44/month/service list $16 month/service network device list Tivoli commissions Distributed Monitoring Agent-based monitoring of OS and Application Resources (ITM and ITCAM) for deep metrics Self-install Agents Event Notification Internet Portal (Tivoli Enterprise Portal) Best Practices $58/month/service list Tivoli commissions Performance Services Historical reporting and trending analysis for capacity planning (GTS Asset) Self-install Agents Internet Portal (will feed into Tivoli Enterprise Portal) Best practices $15/month/service list No Tivoli commissions Single monthly price One-time on boarding fee ($6,500) Minimum of 25 maximum of 500 monitored services 4 Physical CPU limitation 24x7 phone and support Minimum term of 3 months Typical terms of 1, 2 and 3 years Entitles to IBM Tivoli Live Service not software

15 Managed Service Desk Programs Do it Yourself Let IBM Do it for You SaaS Service on SaaS the Cloud Service on the Cloud IBM Smart Business EUS service desk direct Single instance per customer Targeting both GB and Enterprise Segments Pricing based on user ROLE Addt'l. Capabilities can be unlocked per User Role IBM Tivoli Live - service manager (Incident-Problem-Change-Catalog-Config, Release Asset) One instance, many customers (Service Provider) Targeting Enterprise Segment Monthly charges, based on tickets IBM Agents, admin Brno, Shenzhen, Bangalore, Poland IBM Smart Business End User Support service desk direct provides: Agent + tools solution, Managed service agent pooling of multilingual capability and cost from strategic GDF centers in Brno, Shenzhen, Bangalore, Poland IBM Tivoli Live service manager provides: SaaS-only capability for customers to administer the applications Incident tooling is web enabled, IBM hosted on the Cloud, SaaS enabled with minimum updates quarterly, Turn key deployment transition Lower configurability, Simpler integrations Higher configurability Deeper discovery, Deeper integrations 15 15

16 Managed backup services delivered and managed from the IBM Cloud 16

17 End to End Business Solution Protecting Data Across the Enterprise - Public, private or hybrid cloud solution IBM Data Center Client Data Center Acquisition Model Service Business Model Pay for use Access Model Internet/Intranet 17 Client PCs and Desktops Client Branch Offices Template Documentation 3/10/2011 Technical Model Scalable, elastic, shareable

18 Key Messages: IBM s Managed Backup Cloud Services Pay-as-you-use pricing model No long-term architectural investments Scalability and automation to handle growth Flexibility to meet changing requirements High levels of performance and reliability Cloud Computing: A style of computing where scalable and elastic IT-enabled capabilities are provided "as a service" to external customers using Internet technologies* Reduced costs for deploying new services Comprehensive reporting capabilities 18 Template Documentation 3/10/

19 Smart Business Security delivered for the cloud and managed from the IBM Cloud Risks across private, public and hybrid cloud delivery models 19

20 Simple Example Today s Data Center Tomorrow s Public Cloud??? We Have Control It s located at X. It s stored in server s Y, Z. We have backups in place. Our admins control access. Our uptime is sufficient. The auditors are happy. Our security team is engaged.??? Who Has Control? Where is it located? Where is it stored? Who backs it up? Who has access? How resilient is it? How do auditors observe? How does our security team engage? 20

21 Risks introduced by cloud computing Restrictions imposed by industry regulations over the use of clouds for some application Challenges with an increase in potential unauthorized exposure when migrating workloads to a shared network and compute infrastructure Data Security Over where the information is located and stored, who has access and backups, how it is monitored & managed including resiliency Less Control Control needed to manage firewall and security settings for applications and runtime environments in the cloud Security Management Concerns with high availability and loss of service should outages occur Compliance Reliability Private Clouds Risks across private, public and hybrid cloud delivery models Public Clouds 21

22 Cloud computing offerings from IBM IBM offers a broad portfolio of security services from the cloud plus products and services to secure the cloud. Additional information 22

23 IBM is investing in cloud computing to meet internal and client needs Silicon Valley Raleigh Dublin Wroclaw Ehningen Beijing Hanoi Seoul Tokyo Bangalore Singapore IBM Cloud Labs Other IBM Cloud Centers São Paulo Johannesburg IBM CIO Cloud Implementations: Analytics Collaboration Development and Test Desktop Storage Business Services Blue Insight 140,000 users growing to 200,000 LotusLive 85% of all web conferencing Dev/Test Time to build a dev/ test environment from 1 week to 1 hour Workplace Cloud Estimated savings up to 30% Network Storage Cloud Up to 40% savings in storage costs Production Cloud 1,000 potential applications identified Fit for purpose middleware platform Common Compute Platform (Compute/ Network/ Storage) 23 Base Enterprise Platform

24 And if you still want more.. 24

25 IBM Cloud Computing Offerings Current Portfolio Existing and new or enhanced offerings are aligned against the new lifecycle construct Updated Plan IBM Strategy and Change Services for Cloud Providers IBM Strategy and Change Services for Cloud Adoption IBM Infrastructure Strategy and Design Services for Cloud Computing IBM Data Center and Facilities Strategy Services data center strategy and plan IBM Networking Strategy and Optimization Services - network application optimization for cloud computing IBM Networking Strategy and Optimization Services network infrastructure optimization for cloud computing- NEW IBM Converged Communications Services for Unified Communications as a Service strategy and assessment - NEW IBM Professional Security Services-cloud security strategy roadmap NEW IBM Professional Security Services -cloud security assessment NEW IBM Application Security Services for Cloud Computing NEW IBM Deployment and Planning Automation (Rational) NEW Consulting Software Hardware IBM Smart Business Systems IBM Smart Business Cloud Services IBM Smart Business on the IBM Cloud Build IBM Application Development Services for Cloud Computing - NEW IBM Data Center Family solutions data center design services (for cloud computing) IBM Testing Services for Cloud IBM Security Consulting Services in support of Cloud Computing IBM Network Integration Services data center network security and application and network performance optimization IBM Cognos 8 Business Intelligence IBM Service Delivery Manager (Tivoli) - NEW IBM Proventia Virtualized Server Security IBM Rational Software Delivery Services IBM W ebsphere Hypervisor Edition portfolio IBM W ebsphere Virtual Enterprise IBM W ebsphere CloudBurst Appliance IBM WebSphere DataPower Secure Cloud Connector NEW IBM System z Solution Edition for Cloud computing IBM zenterprise IBM idataplex IBM CloudBurst2.1 -for System x - ENHANCED -for Power - NEW -for CSP 2 - NEW IBM Smart Analytics System IBM Information Archive IBM Smart Business Development and Test Cloud IBM Smart Analytics Cloud IBM Smart Business Storage Cloud IBM Smart Business Desktop Cloud IBM Municipal Government Cloud FOAK IBM Cloud Service Provider Platform (CSP 2 ) NEW IBM Smart Business Select Learning Service Renamed existing (supports CSP 2 ) Deliver Software and Business Process as a Service IBM Blueworks Live NEW IBM Smart business expense reporting on the IBM Cloud IBM LotusLive Collaboration Suite ENHANCED IBM Smart Business End User Support Self-enablement portal Platform as a Service Cast Iron Systems - ENHANCED IBM W ebsphere DataPower Cast Iron Appliance XH35 NEW Integrated Development and Test Environment IBM Testing Services for Cloud application virtualization NEW IBM Testing Services for Cloud performance testing NEW IBM Rational Load Testing on the IBM Cloud NEW IBM Smart Business Development and Test on the IBM Cloud v 1.2 ENHANCED Infrastructure as a Service IBM Smart Business Desktop on the IBM Cloud IBM Tivoli Live Service Manager NEW IBM Tivoli Live Service Monitoring IBM Federal Community Cloud (U.S.) NEW Delivering cloud security and resiliency IBM Managed Security Services - Hosted vulnerability management NEW IBM Managed Security Services - Hosted security event & log management NEW IBM Managed Security Services - Hosted and W eb Security IBM Managed Security Services-X-Force hosted threat analysis service IBM Information Protection Services managed backup cloud ENHANCED

26 Further information at LotusLive Development & test on the IBM Cloud CloudBurst Tivoli Live Managed backup services Cloud Security 26

27 27

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