Welcome to VFW WebMail. We hope you enjoy your new mailbox. For those users who had been using the old VFW WebMail system, a couple of items:

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1 VFW WebMail Help Help for VFW WebMail Users Getting Started Welcome to VFW WebMail. We hope you enjoy your new mailbox. For those users who had been using the old VFW WebMail system, a couple of items: 1. All passwords have been reset to the default password. After you enter your username and the default password, abc123, you will be immediately prompted to change your password to your own. (See Password Change Prompt image below)

2 If this is your first time using the VFW WebMail system, please take a few moments to set up the options on your account. Let s start by simply logging into your account. Click here to go to the login page. (This will open the login page in a new window so that you can keep this window open for directions.) You should see a page that looks something like this: For your username, you will want to use your full address i.e. admin@nc.vfwwebmail.com Your password will be the default password for the WebMail system. If you don t know that password, click here to request it.

3 You can then check the Remember me on this computer box if you so desire and then click Login. You will be immediately prompted to change your password: Type in a new password of your choosing in the New Password box and then type it again in the Confirm box. Save this password as it is your password from now on.

4 Once you complete this step, you should be able to continue on into your mailbox. Congratulations, you re in your new mailbox. But you re not done yet. Click here to go on to the next step in setting up your mailbox.

5 2. A default sender name of VFW WebMail has been established. This replaces the old John Doe sender name. You will need to change this in your account so that you send will appear as though it s coming from you. Changing Sender Name By default, all VFW WebMail mailing addresses are set up to use VFW WebMail as the sender s name. This means that when someone receives an from you, the will appear as though the author is VFW WebMail. We re sure you would like to personalize your s with your own name so click on the image below and follow the steps to change your sender name.

6 3. If you had previously set up forwarding on your account, you must set it up again. Setting up Forwarding Your new VFW WebMail mailbox is also capable of forwarding any mail you receive to any other mailbox you desire. To set up forwarding, make sure you are logged into your WebMail account. Then click the Preferences tab as shown below.

7 After selecting the Preferences tab, click on the link called Mail on the left side of your screen. You can then scroll down on the right side to the Receiving Messages area and fill in the address you would like your messages to be forwarded to. If you would like to keep your mailbox empty and help us conserve space on our WebMail server, please check the box next to Don t keep a local copy of messages.

8 When you are finished, click the Save button near the top of the page and your forwarding will be set up. 4. If you had been using an address book in the old system and were able to export it before the old system was taken down, you can import it into the WebMail system. Import Address Book If you used the address book feature in the old VFW WebMail system and were able to download a copy of your address book, follow the instructions below to import it into your new mailbox.

9 Lost/Request Password Please provide the information requested below in order to request a default password or reset your current password. If you are unable to get into your VFW WebMail mailbox, please provide an alternate address so that we can reach you with new password information. For all inquiries, please provide your Name, Address, your Post or District Number and the office/position you currently hold. *(denotes required field) Name: * Address: * Subject: * Select Message: * CAPTCHA Code: * Submit

10 Need more help?

11 This handout can also be found online at: addresses follow the format: (VSO addresses were added to the new system) All passwords were reset to default "abc123" on the new system.