GLEN-GERY SAMPLES. Sign on to the Distributor Website - there are 3 new tabs at the top: Samples: This is for entering new sample orders.
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1 Sign on to the Distributor Website - there are 3 new tabs at the top: Samples: This is for entering new sample orders. Sample Inq: This is to view all sample orders that have been entered by the user signed on to the site. View Cart: This is to view any sample orders that have been saved to the user s cart. Distributor/Customer 03/2014 Page 1
2 Click on SAMPLES tab: Select a Plant to search for items. The list of items can be further narrowed by Size or Item Description; this is similar to the Inventory page that already exists. All items for a sample order must be from the same plant; multiple sample orders must be entered if ordering items from multiple plants. Once an item is selected to be ordered, the plant that is selected will remain until the order is completed or until the user logs out and then logs in again. If a sample order was not completed and saved to the cart, it can be viewed by clicking on the UNFINISHED ORDER button. The order can then be completed or deleted. Distributor/Customer 03/2014 Page 2
3 Once the user locates the item they wish to order, they can click on the Order link. This will take the user to the following page: Distributor/Customer 03/2014 Page 3
4 Enter the quantities needed for the various sample types. The Sample Types are noted below. Once the item is added to the Cart, you will be returned to the Item Search page where additional items can be selected; or click on VIEW CART. VIEW CART will take the user to the following page. Sample Types T1 Wooden Frame T7 Chip Kits T2 Mini Board T8 Miscellaneous T3 Loose Brick T9 Arch. Key Panel T4 Strapped Brick T10 12 x 18 Printed T5 Field Panel T11 Digital Boards T6 Key Panel Distributor/Customer 03/2014 Page 4
5 Here is where you can adjust the quantities for items in the cart, remove an item, empty the cart, or proceed to check out. When CHECK OUT is selected the following page will be presented: Distributor/Customer 03/2014 Page 5
6 A default address will display any of the fields may be overridden. The Ship-To information entered here will remain with the order. If these default fields are changed, they will only stay with the current sample order. If the city or state needs to be changed, clear the zip code field first; it will automatically update. The Attention and Address fields are required entry. A Shipping Method must also be selected. Shipping Methods are noted below. If a Shipping Method of OTHER is selected, the Explanation field will be required entry. Make sure there is a valid address no P.O. boxes. Shipping Methods 2 nd Day Priority FedEx Ground Next day Priority UPS Ground Motor Freight Other Customer P/U GG Truck Distributor/Customer 03/2014 Page 6
7 When the NEXT button is pressed, the following page will be presented: Distributor/Customer 03/2014 Page 7
8 Check Out Step 2 of 2 This page will display the customer information and the shipping information already entered. You can then add Job Name (not a required field), Date Needed (not a required field), and Approximate Quantity for Job (not a required field) to the individual line items. Comments may also be entered for this order. The Date Needed field must be a future date and you have the ability to select the date from a calendar prompt. Once the order is placed the following page is presented: Distributor/Customer 03/2014 Page 8
9 The confirmation page also works as a printed confirmation page for the user. Click the Print Order button to print the order confirmation. A confirmation is automatically sent to the address entered for the sample order. Distributor/Customer 03/2014 Page 9
10 This page can be accessed via the Unfinished Orders button on the item search page (see below). The button Unfinished Orders will only appear if there is an unfinished order. An unfinished order is simply a cart that was started but was never completed (checked out or emptied). From this page you can pick up the unfinished cart and complete it or remove it. To complete the unfinished order, click on View Cart from the Unfinished Orders page, and the next screen will be presented: Distributor/Customer 03/2014 Page 10
11 To complete the sample order as is, click on the Check Out button. To add additional items to the sample order click on Save Cart you will receive a message that your cart has been saved. Then click on the Samples tab at the top of the page. This will take you to the Item Search page. You may change quantities for the items ordered here; after making changes click on the Update Changes button. To delete a single item from the cart, click on Remove to the right of the quantity. To delete all items in the cart, click on the Empty Cart button. Distributor/Customer 03/2014 Page 11
12 SAMPLE INQUIRY To view all of the sample orders that have been placed, click on the Sample Inq tab at the top: The following page will be displayed: Clicking on Select will present an order inquiry which is displayed on the next page: Distributor/Customer 03/2014 Page 12
13 Click Back button to return to View Sample Orders Clicking on the History link (left of item) will present the order and shipping history displayed on the following page: Distributor/Customer 03/2014 Page 13
14 Click Back button to return to View Sample Orders Distributor/Customer 03/2014 Page 14
15 VIEW CART To view items for the current order you are placing, click on the View Cart tab at the top: You may change quantities for the items ordered here; after making changes click on the Update Changes button. To delete a single item from the cart, click on Remove to the right of the quantity. To delete all items in the cart, click on the Empty Cart button. Distributor/Customer 03/2014 Page 15
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