INSTALLATION MANUAL. SIM/SIK/SI-8000 IP Intercom System ELITE

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1 INSTALLATION MANUAL SIM/SIK/SI-8000 IP Intercom System ELITE

2 SIM/SIK/SI- 8000Series IP Intercom System QUICK START GUIDE CONTENTS Introduction Specifications and Package Contents 1 Dimensions 2 Installation and Connections 3 System Diagram 5 Basic Functions and Operation 6 Factory Reset 7 I. Detect and Verify Network Settings Search for devices with CVT Upgrade Tool 8 Getting to a Command Prompt in Windows Verify your computer s network settings 9 Compare your computer s IP address with your SIM s IP address II. Accessing and Configuring the Setup Interface Launching the user interface 10 Enter log in credentials LAN Settings 11 Device Settings 12 Access Settings 13 SIP Settings 14 Forward Account Settings 15 External Module Settings 17 Advanced Settings Phone Book 18 Default, Restore and Backup Log Out 19 Support and Warranty (Back)

3 SIM/SIK/SI-8000Series IP Intercom System SPECIFICATIONS PACKAGE CONTENTS CPU 350 MHz RAM DDR2 (1 GB x 2) Flash 2 GB Power 12V DC IP Rating IP 66 Rated Power 6W Standby Power Consumption 6W Operating Temperature -5ºF ~ 131ºF Relative Humidity 20% ~ 93% Screen 3.5 Dot Matrix Dimensions H W 6.5 D 2 Model: SIM-8302 Allen Wrench Seal Ring Model SIK-8000 series Waterproof jacket1 Waterproof jacket2 Waterproof jacket3 Cover Installation screws Network port seal ring 1

4 6.5 Camera LEDs Speaker Display Digital Keypad Microphone Card Reader Flush Mount Box Dimensions 2

5 Installation Electrical Exit/Door Detector Power/Unlock Signal Output Exit/Door Detector Door Detector Sense Switch Outdoor panel power interface connects with 12V DC power. Unlock signal input connected with unlock module. 3

6 RS485 RJ45 Pin Out: T-568B Enable to connect equipment with RS485 interface. RS485 interface enables to output 12V/100mA power. +12V is not needed to wire if it is unused. RS485 Interface RS485 Equipment 4

7 SIK-8000 series 104mm 181mm lhole 60mm Plug Waterproof CAT5 Cable Drain hole: 20mm Network switch CAT5e Exit button EX-BUT1 EX-BUT2 Flat camera/ Outdoor panel/ Help station +12V GND COM NC +12V GND CTRL COM + DC Lock NC NO Power(UPS-DP) 5

8 Basic Operation Calling Indoor Monitor Input floor and room number (at least 3 digits), then press # to confirm. If you do not press pound the unit will automatically call after 2 seconds. You can also make a call by searching through the phone book. To search the phone book, press the up or down arrow on the keypad, then press # once you have found the person you wish to call If the indoor monitor you are trying to reach is unavailable, the outdoor panel will display Busy, then auto return to standby mode. Press the button to end communication at any time during the call Basic Functions Video intercom with indoor monitor & management center ID card reader - Supports a maximum of 10,000 cards Access password unlocking Supports standard SIP protocol to communicate with IP phones and SIP software Phone book search and direct dial Calling Management Center Dial 0000 then press # to call the management center If the management center is busy or unavailable, the outdoor panel will display Busy, then auto return to standby mode. Press the button to end communication at any time during the call. Unlocking the Door 1. Unlocking by Access Password Press the # key, enter the access password (default is 000), then press the # key to confirm 2. Unlocking by IC/ID card Hold the IC/ID card up against the card reader area of the SIM Intercom Front Display Call Guard / Management Call a room directly (e.g. 1111#) Search Directory Instruction Center: # Call: RoomNo + # Unlock: # + PSW + # Name: or Unlock door from keypad (e.g. #123456#) 6

9 Reset SIM unit to Factory Default Settings 1. Press # key twice and type in the default password: This will take you to menu settings 2. Select the Default menu, then enter into the Default Settings menu 3. Press 1 to indicate that all settings will be back to Factory Default Settings, press # to confirm Access Control Card Reader Section There are two ways to delete the card information: 1. If you registered the card via Management Software, you can delete the card information in the software as well 2. If you registered the card via SIM panel, you can reset the SIM to Factory Default Settings to delete the card information 7

10 1 Detect Door Station & Verify Network Settings 1-1 Connect a 12V DC power supply to your SIM/MDU, then connect your SIM/MDU to your switch or router via CAT5e or CAT6, then launch the CVT Upgrade Tool. Click on Search to find the IP address of your SIM/MDU intercom. By default, the address is Device ID IP address MAC address 1-2 Verify your computer s LAN settings via Command Prompt The easiest way to open Command Prompt on a Windows machine is to press Win+R on your keyboard. Hold the Windows key down and then press R. In the Run window, type cmd then hit OK. This will open Command Prompt 8

11 1 Detect Door Station & Verify Network Settings 1-3 In the Command Prompt window, type in ipconfig and press enter to find your computer s IP address, subnet mask, and default gateway (your router s IP address). Make sure to take note of your IP address, your network mask and default gateway so you can reference them later. 1-4 Compare your computer s IP address with the IP address of the SIM/MDU Intercom. If the first three sets of numbers ( x) from your computer s IP address match the SIM/MDU Intercom s first three sets of numbers ( x), you can proceed to Step 2. If they don t match, you can refer to the changing network settings portion of this manual. Device ID IP address MAC address 9

12 1 0 2 Forward SIP calls 2-1 Open Internet Explorer and type the IP address of your SIM/MDU Intercom into the address bar and hit enter. 2-2 A log-in window will appear and you will enter your user name and password to access the user interface. The default credentials are admin, and Note: Do not proceed to Step 3 until you have verified your computer and SIM Intercom are on the same network Default IP addresses: SIM-8302 Multi-tenant station SIK-8000 Intercom w/keypad SI-8000 IP Intercom series ST touchscreen ST touchscreen

13 1 1 2 Forward SIP calls 2-3 LAN Settings IP: It must be a unique IP address with the first three sets of numbers ( x) matching the first three sets of numbers of your Gateway address. The last set (x) can be any number between 2 and 253. Each SIM/MDU Intercom ships with a default IP address of or based on the models on previous page. Mask: The default mask is Most simple networks that don t require more than 254 usable IP addresses will use this mask by default. If more addresses are required then you will most likely have a network engineer working on the project who will take care of the subnetting. Gateway: The gateway is the IP address of your router, think of it as your devices gateway to get out of the local area network (LAN). It tells your devices where to send information if it needs to go to another network or the internet. DNS: You need to match your DNS address to the DNS address you ll get when you type ipconfig /all into the command prompt. You may also use or Server IP: This is the address of the PC that is running the management software. Password: the password used to login to the management software. Note: Any time you change your settings, you must click Submit before leaving the page. Password: This is the password used to login to the management software. NTP: Network Time Protocol is used to sync the SIM/MDU Intercom s clock. You can use a local server in your area.

14 1 2 2 Forward SIP calls 2-4 Device Settings BuildNo: Building number: 1 UnitNo: Unit number: 1 Floor: 11 RoomNo: 11 No: Unique number for the outdoor panel (can be any number between 1 & 9). You can have a maximum of 9 door stations for one building number. Sys passwd: Login password (default is ) Panel mode: Select Personal Panel Ring back: you can choose 4 different ring back tones for the outdoor panel Language: Choose which language you want to use Volume: The volume of the ring back tone on the outdoor panel. You can choose 1-6 TZ: Set your time zone: Forward: Select one by one to make the unit call the first monitor and then call the rest in sequence or all at once to have it call all monitors at the same time Note: Any time you change your settings, you must click Submit before leaving the page.

15 1 3 2 Forward SIP calls 2-5 Access Settings Unlock timeout: Time delay in seconds from when you activate the door unlock to when it triggers the strike. Choose 1-9 seconds Unlock delay: Amount of time in seconds the door lock stays open. Choose 0-9 Elev refer: It is reserved for high rise buildings Admin Card: It is reserved for high rise building administration Security ON/OFF: Check the box for security on Unlock Password: Set up to eight different unlock passwords (default is 0000). Typically used for management and maintenance personnel Card Reader: 1. Register admin card: input 0 in the Admin Card frame and confirm. Then hold the admin card up to the reader, when you hear the beep the card has registered successfully. 2. Register the unlock cards: Swipe the admin card first, then swipe the new unlock card within 10 seconds. It will sound a tone to confirm it has successfully registered. Note: You cannot use the admin card as an unlock card (the admin card will not unlock the door). Note: Any time you change your settings, you must click Submit before leaving the page.

16 1 4 2 Forward SIP calls SIP enable: Select box w/check Proxy: URL of your SIP server sip:sip.linphone.org Realm: URL of the domain your SIP Authentication server is on. sip.linphone.org Outbound: URL of your outbound proxy server sip:sip.linphone.org Stun IP: URL of the STUN server sip.linphone.org Stun Port: Port used to setup phone calls to a VOIP provider outside the local network 5060 User: user name for your SIP account from Linphone, Password for your SIP account. *This is only for the door station; ALL phones and screens must have their own Linphone account. Think of this as an individual phone number. Bit-rate: The number of bits per second the unit will use to transmit voice and data. We recommend 512k. These settings should match on all devices (indoor monitor, mobile phone app etc) Timeout: Amount of time in seconds the door station will attempt to connect to a SIP server ( s) Ring Time: Amount of time in seconds the unit will ring (35-120s) Host2id: Confirm the VOIP page SIP settings are correct on the Main page as shown above

17 1 5 2 Forward SIP calls 2-7 Forward Account Settings 1. Make a SIP call to another SIP device (Direct Call) Enter number to be dialed on SIM into RoomNo box Enter SIP number to call in the Account box, then click Submit. Once you enter 100 on the keypad, it will call account Make a SIP call to another SIP device (using an Internal SIP server) For calling a SIP Device with the IP address When you dial 100 on the SIM Intercom, it will call the device with the IP address i s t h e D e v i c e I D a d d r e s s f r o m t h e C V T U p g r a d e T o o l, is the LAN IP address of the intercom. sip:109019@ Make a SIP call to another SIP device (using an External SIP server) For calling a SIP Device with a SIP account When you dial 1114 on the SIM Intercom, it will call the device with a registered SIP account Device ID IP address MAC address

18 1 6 2 Forward SIP calls To enable the forwarding of the door station for external SIP calling or internal calling to monitors at the same time by using the setup below: Example of RoomNo: 1111, this is from the SI-8000 series door station or from the ST-3078 / ST-3108 monitors device settings setup menu. 11 = floor 11 = room The example below shows the forward settings when using a registered SIP account Multiple sip accounts would look like the following: Sip:example@sip.linphone.org; darrel33@sip.linphone.org 1115 sip:[device ID]@ sip:109102@

19 1 7 2 Forward SIP calls 2-7 Forward Account Settings (cont.) 3. Use one number to forward to multiple devices. You can set the SIM up to forward a call to multiple devices when one string of numbers is pressed You can use one number to forward a call to a maximum of 8 devices In the example, when the user presses 100 on the keypad, it will call both the device with IP addresses and sip:1@ ;sip:@ When using a monitor (ST-3078 or ST-3108), the forward account would be in the monitor setup, not the intercom SI-8000 series doorstation menu. Forward to multiple devices, you will select one by one or all at once in the device settings

20 1 8 2 Forward SIP calls 2-8 External Module Settings Voice GW Used to connect to an on-site voice gateway server if you are using one 2-9 Advanced Settings Advertising Used for touchscreen models Quick Call Used for touchscreen quick call / guard button Speed Dial Used for touchscreen models sip:cvt@linphone.org RTSP Feed Refer to page 20 Note: Anytime you change your settings, you must click Submit before leaving the page

21 1 9 2 Forward SIP calls Phone Book The Phone Book is where you will connect names with room numbers for the SIM s on-screen phone directory Name Searchable name that will be displayed in the phone book Room Room number to be associated with the name entered Delete Name To erase the name, select the room number and delete it Default This is where you go to reset the unit to default settings, backup your current settings, or restore from a previous backup Note: Anytime you change your settings, you must click Submit before leaving the page To restore the SIM unit to default settings, please refer to page 8.

22 2 0 2 Forward SIP calls 2-11 Logout Note: Anytime you change your settings, you must click Submit before leaving the page

23 Streaming Video via RSTP on the touchscreen model ST-3078 and ST-3108 Enter the camera setup screen by typing the IP address you obtained from the CVT Upgrade Tool (refer to page 4) on your computer s web browser. Then, enter the default log-in credentials: The username is: user, and the password is: 1234 (this will log you into a different interface than the intercom setup To display streaming video to the Network Video Recorder (NVR) or in a video player (e.g. VLC Media Player), it is necessary to address the outdoor panel using the following initialization string: rtsp://address:8554/ch01 where the address is the IP address of the current outdoor panel. The panel will then request a username and password (the default user name is: admin and the default password is: 12345) Receiving streaming video will look like the following example: rtsp://admin:123456@ :8554/ch01 or rtsp:// :8554/ch01 RTSP streams from most IP cameras can be used 20

24 ST-3108/3078 Menu Interface Monitor the Intercom station and unlock the door strike A list of snapshots or video recordings of visitors at your front d 21

25 Forwarding: enable or disable forwarding of incoming calls to a specified sip address. When this option is enabled, the internal monitor will simultaneously make a call to a given sip address when it receives any incoming call. Between monitors: enter 1 to 4 digits of the house and click building: then enter the 2 digits of the front door and press door then enter 1 to 4 digits of the apartment and press call Changing the default IP to match the IP subnet and scheme 1. First, connect a computer and the IP intercom unit to a switch to create a closed network with only these units connected 2. Next, left click on the Network Setting Next, left click on Network and Sharing Center 22

26 3. Next, left click on Change adapter settings 4. Next, right click on Local Area Connection 23

27 5. Next, left click on Properties 6. Next, left click once to highlight TCP/IPv4 24

28 7. Next, left click Properties

29 8. Next, left click use the following IP address Input the following Information: IP: Subnet Mask: Default Gateway: Then, hit OK and close the Local Area Connection Properties window First, open Internet Explorer and type in the default IP to access the door station Next, you will be prompted to input a user name and password The default are as follows User: admin Pass: Last, press the ok button 9. First, open Internet Explorer and type in the default IP to access the door station

30 Registration of Contactless Cards via Web Interface Enter in the master card number 0, then click Apply. Within 20 seconds, bring the required registration master card to the area of the outdoor panel s reader. An alarm beep will sound when the master card has been registered successfully. This goes the same for the other user cards as they are also registered. The duration between adding cards should not exceed 10 seconds. Card readers are frequency RFID 125KHz ID card reader for contact-less card entry 1 YEAR LIMITED WARRANTY Channel Vision Technology will repair or replace any defect in material or workmanship which occurs during normal use of the product with new or rebuilt parts, free of charge in the USA, for one year from the date of original purchase. This is a no hassle warranty with no mail in warranty card needed. This warranty does not cover damages in shipment, failures due to accident, acts of God, misuse, abuse or alteration of the equipment. This warranty is extended only to the original purchaser when purchased through an authorized reseller. A purchase receipt, invoice, or other proof of original purchase date will be required before warranty repairs are provided. Mail in service can be obtained during the warranty period by calling (714) A Return Authorization number must be obtained in advance and can be marked on the outside of the shipping carton. This warranty gives you specific legal rights and you may have other rights (which vary from state to state). If a problem with this product develops during or after the warranty period, please contact Channel Vision Technology, your dealer or any factory- authorized service center. Channel Vision products are not intended for use in medical, lifesaving, life-sustaining or critical environment applications. Channel Vision customers using or selling Channel Vision products for use in such applications do so at their own risk and agree to fully indemnify Channel Vision for any damages resulting from

31 such improper use or sale. Tested to Comply with FCC Standards This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be located or operating in conjunction with any other antenna or transmitter. 234 Fischer Ave. Costa Mesa, CA United States (714) Rev I

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