Copyright 2002 VERITAS Software Corporation. All Rights Reserved. VERITAS, VERITAS Software, the VERITAS logo, and all other VERITAS product names

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1 Copyright 2002 VERITAS Software Corporation. All Rights Reserved. VERITAS, VERITAS Software, the VERITAS logo, and all other VERITAS product names and slogans are trademarks or registered trademarks of VERITAS Software Corporation in the US and/or other countries. Other product names and/or slogans mentioned herein may be trademarks or registered trademarks of their respective companies.

2 VERITAS Confidential

3 Episode of a DB Admin Oracle Servers on Windows Servers 200 GB Total Data Size New EMC box coming in...

4 On First Thought... HBA cards MSCS + Oracle FailSafe: - Active-Active Cluster + MS Windows 2000 Advanced Server + Oracle FailSafe + Total 400GB Storage Needed (considering the growth) fiber switch/hub Quorum Disk EMC + EMC Powerpath (for DMP) + EMC BCV + Total 1TB Physical Storage Needed (BCV Mirroring + additional 10 disk paritions for Quorum Disk )

5 Unsolved Issues Expensive & Proprietary Unforeseen cost in software - Advanced Server, FailSafe, Powerpath, BCV Cost overhead in hardware also - Double sizing + Mirroring + Quorunm Disk Would active-active cluster be okay? Support issues for Oracle FailSafe Will cluster be reliable? Very lengthy recovery process needed for cluster failure What about backup? Do we have disaster recovery plan?

6 VERITAS Solutions for Windows Backup * VERITAS NetBackup Family Clustering * VERITAS Cluster Server 2.0 Application Mmgt * VERITAS Exchange Edition 1.0 Global Clustering * Global Cluster Manager 3.5 Off-host Processing * VM FlashSnap Option Virtualization * VERITAS Volume Manager 3.0 Replication * VERITAS Volume Replicator 3.0 HSM * VERITAS Storage Migrator

7 VERITAS Cluster Server stand-by VCS VCS 2.0 for Windows + Oracle Agent Next-generation clustering SW State-of-the-art Management GUI Cluster nodes can be grouped in various ways (2:1, 3:1, 11:1, etc) Using Existing OS & SW Dedicated machine for Fail-over with minimum cost Management integration for UNIX & Windows

8 VERITAS Volume Manager Virtualized Disks EMC Disk Array Compaq Disk Array LAN Host Server (Control Console) data flow JBOD VM + FlashSnap Option Online Volume Increase Dynamic Multipathing (default option) Software RAID (0,1,0+1,5) across heterogeneous arrays -Only 200GB Physical Storage Needed for EMC (Compared to 1TB!) - Additional 200GB from existing disk boxes FlashSnap: Snapshot & off-host processing Enable rapid migration of data On-the-fly storage performance optimization with online subdisk move Integrated management GUI (for UNIX & Windows, for EMC/Hitachi/Compaq/JBOD/etc) data available to server

9 Before all that... Backup! Complete Backup Strategy + Disaster Recovery Plan Daily Incremental Weekly Full Backup Monthly, Quaterly, Yearly Full Backup Off-site Tape as a DR policy Automatic Recovery for Clustered Machines Tape Library Backup Exec or NetBackup Agent Oracle SAN Shared Storage Option Open File Option Intelligent Disaster Recovery Option

10 VERITAS Confidential

11 VERITAS Software The Storage Company Employees 35 Countries 54% Five Year GACR Fortune %

12 Most Valuable Software Companies * Market Capitalization, July 2002 $297.0BN $54.8BN $29.6BN $10.1BN $9.0BN $8.9BN $6.8BN $6.7BN $5.2BN $3.8BN Deloitte & Touche Fast 500 for 8 consecutive years

13 VERITAS Enabled Partners

14 Worldwide Virtualization Software Revenue by Vendor, 2000 Based on New License Revenue StorageApps 2.0% DataCore Software 1.3% Sun Microsystems 0.5% VERITAS 96.2% Vendor Products VERITAS VERITAS Volume Manager StorageApps DataCore Software Sun Microsystems SANLink (software Component only), SANSuite SANsymphony Solstice DiskSuite Total New License Revenue = $178.5 Million U.S. Source: Gartner Dataquest Storage Management Software: 2000 Market Share (April 24, 2001)

15 Worldwide Clustering and Availability Market, 2001 ($M) Other 31.0% Legato 2.7% Citrix 4.9% Worldwide Clustering and Availability Software Market, 2001 N=$700.8 Million Compaq 5.1% Platform Computing 5.7% HP 6.0% 1 2.com HP Compaq 3 Veritas 18.8% Sun 7.4% Microsoft 18.5% VERITAS Microsoft Sun HP Platform Computing Compaq Citrix Legato (%) Source: IDC, Worldwide Clustering and Availability Software Forecast and Analysis, (2002/6)

16 Worldwide Backup/Recovery Software Revenue by Vendor, Unix & Windows Server, 2001 Based on New License Revenue Legato CA 6.2% BMC 3.2% HP EMC 3.1% 2.9% Other 9.1% 9.3% IBM 17.8% VERITAS 48.4% Total New License Revenue = $1,292.3 Million Source: Gartner Dataquest 2001 Storage Management Software Market Share (March 27, 2002)

17 Worldwide Backup/Recovery Software Revenue by Vendor, Unix Platform, 2001 Based on New License Revenue Legato 8.3% BMC 6.0% HP 5.4% EMC 3.8% CA 1.5% Other 6.9% IBM 26.5% VERITAS 41.6% Total New License Revenue = $679.1 Million Source: Gartner Dataquest 2001 Storage Management Software Market Share (March 27, 2002)

18 Worldwide Backup/Recovery Software Revenue by Vendor, Windows Server, 2001 Based on New License Revenue IBM 8.1% Legato 10.4% CommVault 2.5% EMC 1.7% Connected 1.7% Other 8.2% CA 11.4% VERITAS 56.0% Total New License Revenue = $613.2 Million Source: Gartner Dataquest 2001 Storage Management Software Market Share (March 27, 2002)

19 Worldwide Backup/Recovery Software Revenue by Vendor, 2001 All OS Systems, Including Suites, Based on New License Revenue Vendor VERITAS Software % % Market Share Change +9.8% B/U Revenue Change % IBM 18% 20.8% +2.8% +10% Legato Systems 7.2% 8.3% +1.1% +9% Computer Associates 20.3% 7.4% -12.9% -65% BMC Software Hewlett-Packard 8.2% 2.3% 7.2% 2.6% -1.0% +0.3% -16% +8% EMC 3.4% 2.3% -1.1% -36% CommVault Systems 1.4% 1.3% -0.1% -15% Total New License Revenue = $1,574.6 Million Source: Gartner Dataquest 2001 Storage Management Software Market Share (March 27, 2002)

20 VERITAS: Listed as an Enterprise Backup Leader Challengers Enterprise Backup/Restore Magic Quadrant Leaders Ability to Execute. EMC. CA. Syncsort. Tantia. STK. IDP VERITAS. Tivoli. Legato. HP.. CommVault Live Vault Niche Players Visionaries Completeness of Vision. The Magic Quadrant is copyrighted December, 2001 by Gartner Group, Inc. and is reused with permission. Gartner s permission to print its Magic Quadrant should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner-defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Wellinformed vendor selection decisions should rely on more than a Magic Quadrant. Gartner Research is intended to be one of many information sources and the reader should not rely solely on the Magic Quadrant for decision-making. Gartner expressly disclaims all warranties, express or implied of fitness of this research for a particular purpose. Source: Gartner Research Note: Enterprise Backup/Restore Market: Magic Quadrant, S. Zaffos, C. DiCenzo, R. Paquet, 21 December 2001

21 Trends in Data Protection Annual data growth is % Over half of all data resides in databases Not just more data more files What backup window? 24 by forever applications Downtime means lost revenue - or worse Greater emphasis on disaster recovery Need enforceable offsite procedures Staffing can t keep up Need centralized control for consistency Interfaces must be intuitive and foolproof

22 Backup... Common Bad Practices Zero possibility of failure until you face it Not my responsibility until boss asks for it. Our developers knows what they do Backup software costs money Backup software costs resource Over-confidence in RAID protection Local disk backup is just okay Viruses harm only desktops, not servers DR? not my story

23 Why buy commercial backup software? Complete network-wide protection, including system information and registry Online backup for applications Minimized administration cost with centralized & automated backup Open File Backup Backup Strategy (including Disaster Recovery) And many other reasons...

24 VERITAS Desktop-to-DataCenter Large Server (UNIX/NT) NetBackup DataCenter NetBackup BusinesServer Mid-size Server (UNIX/NT/NW) BE & Network Storage Executive Desktop to Small Server (NT/NW Multiple Workstations to Server (UNIX, NT) Backup Exec NetBackup Professional

25 Why Choose Backup Exec Product Leadership 1st Windows Backup Solution support SAN 1st to be certified by Microsoft for W2K Server 1st backup solution support E2K and SQL2000 Selected by Microsoft Veritas developed Ntbackup for NT4 and W2K Over 3000 servers of Microsoft ITG worldwide protected Valuable Features Market Leader

26 Oracle Agent for Backup Exec Oracle 7.3.x, 8.x, 8i and 9i Online database full backup and tablespace backup/restore Archived log files and control file backup archived redo log files control files tablespaces

27 Backup Primary Media Tape Media (per sec) * (per hour) DAT DDS-4 20/40GB 2.4 MB 8.6 GB DLT DLT7000 DLT8000 Super-DLT 35/70GB 40/80GB 110/220GB 5 MB 6 MB 10 MB 18 GB 21.6 GB 36 GB Quantum, ADIC, HP, Sun AIT AIT-II 50/100GB 6 MB 21.6 GB Sony LTO 100/200GB 15 MB 54 GB IBM, HP, Segate

28 Backup Primary Tape Device Tape Drive & Library Drives Media Slots Stand-alone Tape Drive - or - Manual Multi-Drive Tape Library (Autoloader, Robotic Library) Robotic Arm

29 Backup Primary - Network Network Backup * typical performance: 5MB/sec Tape Library Stand-alone Drive SCSI 100Mbps LAN Fiber-to-SCSI Bridge Fiber Switch/Hub Local Backup (over SCSI) * typical performance: depends on drive/media type Backup over SAN * typical performance: - 100MB/sec for Fiber Connection - depends on drive/media type

30 Application Agents Windows Agent Remote Agent for Windows 2000 Database Agents Agent for MS SQL Server Agent for MS Exchange Agent for MS SharePoint Portal Agent for Oracle Agent for Lotus Domino Agent for SAP R/3 for Oracle

31 Options Open File Option IDR (Intelligent Disaster Recovery) SAN SSO (Shared Storage Option) IIO (Intelligent Image Option) NSE (Network Storage Executive)

32 Free Agents Windows 95/98/Me Solaris, SunOS, HPUX, AIX Linux RedHat, S.u.S.E, Mandrake, Caldera, etc Unix Platform (x86) Version SCO UNIXWare, SCO Open Server Solaris, SunOS Unix Platform (Sparc) Version Solaris, SunOS Macintosh

33 : Stand-alone Tape Drive Mail Server Windows 2000 Server MS Exchange 2000 Database Server (Clustered) Windows 2000 Advanced Server * 2 MSCS(Microsoft Cluster Server) MS SQL 2000 Enterprise Edition * 2 Stand-alone Tape Drive Backup Exec Server Edition 1 Backup Exec Advanced Edition 2 Agent for Exchange 1 Agent for SQL Server 2 IDR(Intelligent Disaster Recovery) Server 1 IDR Server 2

34 : Stand-alone Tape Drive File (or Web) Server Windows 2000 Server SharePoint Portal Server Windows 2000 Server MS SharePoint Portal Network Backup LAN Oracle Server Windows 2000 Server Oracle 9i Backup Exec Server Edition Open File Option IDR Server Backup Exec Server Edition Agent for SharePoint Portal IDR Server Remote Agent Agent for Oracle IDR Remote License 1 1 1

35 : LAN Tape library (2 drive, 20 slots) SCSI Database & Media Server Windows NT Server MS SQL 7.0 Backup Exec Server Edition Agent for SQL Server IDR Server LEO (Library Expansion Option) Network Backup (Expected throughput: 18GB/hour) RANT(Remote Agent for Windows NT/2000) Agent for SQL Server IDR Remote License Database Servers (10EA) Windows NT Server MS SQL 7.0 LAN Windows 2000 Professional Win 98 Linux Redhat

36 : SAN Tape Library Network Backup LAN Mail Server (5 EA) Windows 2000 Exchange 2000 Remote Agent 5 Agent for Exchange 5 IDR Remote License 5 Database Servers (5 EA) Windows 2000 MS SQL 2000 Tape Library (4 drive, 40 slots) SAN Switch (or HUB) Fiber-to-SCSI Bridge Parallel Job Execution over SAN Backup Exec Server Edition SAN SSO(Share Storage Option) Agent for SQL Server IDR Server LEO (Library Expansion Option)

37 NSE NSE Remote Management Console NSE Master Server NSE Starter Pack (NSE Master + 3 Access Licenses) NSE Access License 1 2 NSE Administrative Console 1 LAN Media Servers (5 EA) Servers (5 EA) SAN Switch (or HUB) Tape Library

38 Backup Strategy: Grandfather-Father-Son

39 Backup Strategy: Grandfather-Father-Son Daily Incremental ( - ): 6 backup sets Weekly Full (1,2,3 ): 3 backup sets Monthly Full (1,2 ): 2 backup sets Quaterly Full (1/4,2/4,3/4 ): 3 backup sets Yearly Full: 1 backup sets Total Full Backup Sets Needed: 9 Total Incremental Backup Sets Needed: 6

40 Sample Configuration ABC Company ABC Company - Total 10 Servers - Data Size: 40 GB Total - Tape Device: - Network: 100Mbps Switched LAN - B/U Window: : 6 hr, : 24 hr Database Sever * 4 Win2K Server SQL 2000 Domain Controller Win2K Server Mail Server * 2 Win2K Advanced Server (Clustered) Exchange 2000 File Server * 2 Win2K Server

41 / Backup over 100Mbps Network * Typical Throughput: 18GB/hr (5MB/sec) LTO Drive Full Backup Set Size: 40GB Incremental B/U Set Size: 4GB * Incremental B/u size full B/U size 10% Capacity: 100/200GB Speed: 54GB/hr (15MB/sec) Full B/U ( ): 40(GB) / 18(GB/hr) = 2.2 hr Incr. B/U( ): 4(GB) / 18(GB/hr) = 0.2 hr * Total No. of Backup Sets Full Backup: 9 Incremental Backup: 6 * Grandfather-Father-Son Strategy * Full B/U: 2 sets in 1 media => 5 ea Incr. B/U: all sets in 1 media => 1 ea Total 6 ea

42 VERITAS Cluster Server (VCS) VERITAS Confidential

43 Worldwide Clustering and Availability Market, 2001 ($M) Other 31.0% Legato 2.7% Citrix 4.9% Worldwide Clustering and Availability Software Market, 2001 N=$700.8 Million Compaq 5.1% Platform Computing 5.7% HP 6.0% 1 2.com HP Compaq 3 Veritas 18.8% Sun 7.4% Microsoft 18.5% VERITAS Microsoft Sun HP Platform Computing Compaq Citrix Legato (%) Source: IDC, Worldwide Clustering and Availability Software Forecast and Analysis, (2002/6)

44 Clustering for High Availability Active Passive Application Engine Heartbeat Comm. Failure on - System -Network Cluster Failover HBA cards - Application Virtual Resources Application & Database IP Address Disk volume fiber switch/hub disk controllers on - HBA Cards - Fiber connection - Disk controllers Dynamic Multipathing (Volume Manager) Virtual Disk Resource - Application Data Storage on - Disk system Disaster Recovery (Replication & Snapshot)

45 Clustering Method Shared SCSI Clustering SAN Clustering Ethernet SCSI SAN switch/hub JBOD or Array SAN Storage

46 Clustering Method 1:1 Active Passive 1:1 Active Active Fail-over Fail-over Fail-over N:1 Clustering Fail-over * VCS can be clustered up to 32:1 Active Active Active Standby

47 MSCS (Microsoft Cluster Service) Architecture Shared Nothing Cluster Use Quorum Disk (single point of failure) N:1 Clustering not supported for W2K Adv. Svr. Benefit Low cost availability Solution Customer Comments Cumbersome to use Very limited UI Fail-over is not clean Fail-over is not fast

48 VCS (VERITAS Cluster Server) Released on Q2, 2002 Next Generation Clustering Solution State-of-the-art Management Web Console VCS GUI

49 VCS Agents SQL Agents - SQL 7.0, SQL 2000 Exchange Agent - Exchange 5.5, Exchange 2000 sp1 * IIS Agent - IIS 4.0, IIS 5.0 Oracle Agent - Oracle 8i Customizable Agents - third-party application VCS agent

50 VCS Advantages Reliability - Market Leader, UNIX Standard Scalability UNIX, Windows, Linux Flexibility -3 rd party application Customized Agent - Load-based failover Usability - GUI, Online Cost Saving - Windows 2000 Server Edition, SQL 2000 Standard Edition

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