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1 oi.book Seite 1 Freitag, 4. August :13 07 û +LFRP#483#+ 2SHUDWLQJ#,QVWUXFWLRQV RSWLVHW#(#HQWU\,QIRUPDWLRQ#DQG &RPPXQLFDWLRQV

2 %HIRUH#<RX#%HJLQ These operating instructions describe the optiset E entry telephone in Version 1.0 of the Hicom 150 H. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons: The function has not been configured f your telephone - address any questions to Customer Suppt. Your communication system does not suppt this function - contact your Siemens sales representative to upgrade your system. +RZ#WR#8VH#WKHVH#2SHUDWLQJ#,QVWUXFWLRQV You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols: Replace the handset. Conduct a call. Enter a telephone number code. Enter the PIN. Press volume controls on the telephone. You hear a tone. A long tone (positive confirmation tone) confirms that you have successfully activated a function procedure. A sht tone (negative confirmation tone) indicates that the function procedure was rejected. Press the key. Press the illuminated key. Press the flashing key. 5

3 7KH#RSWLVHW#(#HQWU\#7HOHSKRQH Speaker f ring tones Keys f telephone settings Handset LEDs Three fixed function keys: Redial Consultation Release Keypad Your service technician can customize the default assignment to meet your preferences and requirements following der placement. 6

4 ,PSRUWDQW#1RWHV Do not operate the telephone in environments where there is a danger of explosions. Use only iginal Siemens accessies (Æ page 56). Using other accessies may cause a hazard and will invalidate the warranty and the CE mark. Never open the telephone a key module. If you encounter any problems, contact System Suppt. Never allow the telephone to come into contact with staining aggressive liquids such as coffee, tea, juice, soft drinks. F infmation on telephone maintenance Æ page 57. &(#PDUN The telephone confms to EU Guideline 1999/5/EG, as attested by the CE mark. 7

5 $FFHVVLQJ#)XQFWLRQV $FFHVVLQJ#)XQFWLRQV 111#:LWK#&RGHV You can activate the functions of your system by entering codes such as: DND (do not disturb) on. DND (do not disturb) off. All codes to activate enable functions are always introduced by pressing the star key, and all codes to deactivate, disable delete functions are always entered starting with the pound key. The codes may contain up to three digits. An alphabetically dered overview of all functions and their cresponding codes can be found in the Appendix (Quick-Reference Operating Instructions). If your service technician has changed the default assignments and saved functions on keys in accdance with your requests requirements, you can execute these functions by pressing the appropriate keys. 111#:LWK#)XQFWLRQ#.H\V Functions f which a key has been set up can be accessed directly as follows. Press the "Consult" key. The function is executed, provided this is possible in the current situation. Basic and Enhanced Functions 8

6 &RQWHQWV $FFHVVLQJ#)XQFWLRQV 1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#18... With Codes With Function Keys Ø %DVLF#DQG#(QKDQFHG#)XQFWLRQV 0DNLQJ#DQG#$QVZHULQJ#&DOOV #1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#143 Answering a Call Using Call Waiting Accepting a Specific Call f Your Colleague Using Mailboxes Using Timed Reminders Turning Do Not Disturb On and Off Trace Call: Identifying Anonymous Callers (Not f U.S.) Answering Calls from the Entrance Telephone and Opening the Do. 13 0DNLQJ#&DOOV 1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#148 Dialing Numbers Caller ID Suppression Talking to Your Colleague With a Speaker Call Activating Tone Dialing (DTMF Suffix Dialing) Automatic Connection Setup (Hotline) Reserve Trunk Assigning a Station Number (Not f U.S.) Trunk Flash Associated Dialing/Dialing Aid &DOOLQJ#0XOWLSOH#3DUWLHV#6LPXOWDQHRXVO\1#1#1#1#1#1#1#1#14< Calling a Second Party (Consultation Hold) Conducting a Conference Transferring a Call Parking a Call Picking up (Retrieving) a Held Call DNLQJ#&DOOV#WR#6WRUHG#'HVWLQDWLRQV 1#1#1#1#1#1#1#1#1#1#1#156 Redialing a Number Using Station and System Speed-Dial Numbers 'LDOLQJ#ZLWK#&DOO#&KDUJH#$VVLJQPHQW #1#1#1#1#1#1#1#1#1#1#157 9

7 &RQWHQWV,I#<RX#&DQQRW#5HDFK#D#'HVWLQDWLRQ111#1#1#1#1#1#1#1#1#1#1#1#1 58 Using Callback Call Waiting (Camp-On) Busy Override - Joining a Call in Progress HOHSKRQH#6HWWLQJV 1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 5: Adjusting the Ring Volume Adjusting the Ring Tone Adjusting the Receiving Volume During a Call Locking the Telephone to Prevent Unauthized Use Saving Your PIN DYLQJ#6WDWLRQ#1XPEHUV#DQG#$SSRLQWPHQWV #1#1#1#1#1 63 Sting Station Speed-Dial Numbers Saving Appointments HVWLQJ#WKH#7HOHSKRQH #1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 64 Testing the Telephone Functions &DOO#)RUZDUGLQJ#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 65 Using Variable Call Fwarding Using Night Answer Call Fwarding in the Carrier Netwk and Fwarding Multiple Subscriber Numbers (MSN) (Not f U.S.) VLQJ#2WKHU#)XQFWLRQV #1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 68 Sending a Message Using Another Telephone Like Your Own Moving Your Telephone (Relocate Procedure) Resetting Services and Functions (System-Wide Cancellation f a Telephone) Silent Monit (U.S. Only) Moniting a Room Activating Functions f Another Telephone Locking Another Telephone to Prevent Unauthized Use Using System Functions from the Outside (DISA: Direct Inward System Access) Controlling Connected Computers Other Programs and Telephone Data Service (F OfficeCom/Pro only) Controlling Relays Radio Paging (Not f U.S.) :

8 &RQWHQWV Ø 7HDP#DQG#([HFXWLYH26HFUHWDU\#)XQFWLRQV 7HDP#DQG#([HFXWLYH26HFUHWDU\#)XQFWLRQV#:LWK#$V0 VLJQHG#7UXQN#/LQHV1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#178 Fwarding Calls on Lines Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) VLQJ#2WKHU#7HDP#)XQFWLRQV#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#17: Turning Group Call On and Off Accepting a Call f Another Member of Your Team Activating and Deactivating a Ringing Group Unifm Call Distribution (UCD) Ø 6\VWHP#QHWZRUNLQJ#YLD#/$1#+3&#QHWZRUN, 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN,#1#1#1#1#1#183 Leaving a Hunt Group/Group Call Transferring Call Fwarding Using Night Answer Activating and Deactivating a Ringing Group Controlling Relays Opening the Do Ø $OO#$ERXW#<RXU#7HOHSKRQH 'RFXPHQWDWLRQ1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#189 Ordering Operating Instructions Operating Instructions in PDF Fmat Ordering Accessies )L[LQJ#3UREOHPV#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#18: Telephone Maintenance Troubleshooting ;

9 &RQWHQWV,QGH[ #1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1#1 8; Ø 4XLFN05HIHUHQFH#2SHUDWLQJ#,QVWUXFWLRQV# +$SSHQGL[, <

10 0DNLQJ#DQG#$QVZHULQJ#&DOOV 0DNLQJ#DQG#$QVZHULQJ#&DOOV Your telephone rings with a specific call signal: When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence). If a call is waiting, you hear a sht tone (beep) every six seconds. $QVZHULQJ#D#&DOO The telephone rings. To raise lower the volume, keep pressing the keys until the desired volume is set. Release Ending the call: Replace the handset. Press the key. 8VLQJ#&DOO#:DLWLQJ Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can either igne accept the waiting call. When you accept the waiting call, you can either end the first call place it on hold and resume the call later on. You can also bar call waiting the call waiting tone (Æ page 11). 43

11 0DNLQJ#DQG#$QVZHULQJ#&DOOV $FFHSW#D#ZDLWLQJ#FDOO#+FDPS0RQ, Precondition: You are engaged in a phone call and hear a tone (every six seconds). Ending the first call and answering the waiting call: Replace the handset. Your telephone rings. Answer the second call. Placing the first call on hold and answering the second call: Consultation Press the key. LED flashes. You are connected to the call waiting party immediately. The first party is placed on hold. Consultation Consultation Ending the second call and resuming the first one: Press this key and wait two seconds. (depending on the configuration) Press the key twice. 3UHYHQWLQJ#DQG#$OORZLQJ#&DOO#:DLWLQJ# +$XWRPDWLF#&DPS02Q, If this function has been configured (ask your service technician), you can prevent allow a second call (Æ page 10) from being signaled by automatic camp-on during an ongoing call. Enter the code to "prevent" "allow" call waiting. 7XUQLQJ#WKH#&DOO#:DLWLQJ#7RQH#2Q#DQG#2II You can suppress the call waiting tone (approx. every six seconds) f external calls. A one-time special dial tone then alerts you to the waiting call. Enter code f "tone off" "tone on". 44

12 0DNLQJ#DQG#$QVZHULQJ#&DOOV $FFHSWLQJ#D#6SHFLILF#&DOO#IRU#<RXU# &ROOHDJXH You hear another telephone ring. Enter the number of the telephone that is ringing. Accepting calls in a team Æ page 48. Message Waiting 8VLQJ#0DLOER[HV If there are messages waiting f you, you will hear a special dial tone (continuous buzzing) when you lift the handset. Press the illuminated key. This connects you to the sender of the message the mailbox system. 8VLQJ#7LPHG#5HPLQGHUV Precondition: You must have saved a timed reminder (Æ page 30). The current time is the time sted. Your telephone rings. Lift the handset and replace it again. If you fail to answer the timed reminder, it repeats five times and is then erased. 45

13 0DNLQJ#DQG#$QVZHULQJ#&DOOV 7XUQLQJ#'R#1RW#'LVWXUE#2Q#DQG#2II You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned f this purpose (system suppt). Enter the code f "off" "on". When you lift the handset, a special dial tone (continuous buzzing) reminds you that "do not disturb" is active. Authized internal callers can automatically override the "do not disturb" function after five seconds. 7UDFH#&DOO=#,GHQWLI\LQJ#$QRQ\PRXV# &DOOHUV#+1RW#IRU#8161, Consultation You can have the carrier identify malicious external callers. You can save the caller s station number during the call f 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time. You are engaged in an external call. Press the key. LED flashes. After you have finished tracing the call, the data is sted on the carrier s system. Now contact System Suppt. $QVZHULQJ#&DOOV#IURP#WKH#(QWUDQFH# 7HOHSKRQH#DQG#2SHQLQJ#WKH#'RRU If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a do opener. If you are authized to activate a do opener (contact System Suppt), visits can open the do themselves by entering a 5-digit code (using a DTMF transmitter installed keypad). 46

14 0DNLQJ#DQG#$QVZHULQJ#&DOOV Speaking to visits via the entrance telephone: Precondition: Your telephone rings. Lift the handset within thirty seconds. You are connected to the entrance telephone immediately. Lift the handset after me than thirty seconds. Dial the entrance telephone number. Opening the do from your telephone during a call from the entrance telephone: Consultation Press the key. LED flashes. Dial the entrance telephone number. Special features must be taken into consideration if your telephone operates with HiPath AllServe 150 V1.0 (system netwking via PC netwk) (Æ page 55)! Opening the do with a code (at the do): After ringing the bell, enter the five-digit code (using the keypad a DTMF transmitter). Depending on how the do opener has been programmed, a dobell call signal may may not be fwarded. Activating the do opener: Dial the entrance telephone number. Enter the five-digit code. Default code = "00000" (contact System Suppt). Enter the type of do opener. 1 = enable with ring, 2 = enable w/o ring = You can also open the do without a dobell ring. Deactivating the do opener: Dial the entrance telephone number. 47

15 0DNLQJ#&DOOV 0DNLQJ#&DOOV Release 'LDOLQJ#1XPEHUV Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer is busy: Replace the handset. Press the key. &DOOHU#,'#6XSSUHVVLRQ You can prevent your station number name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Enter code f "suppress" "reste". System Suppt can turn caller ID suppression on and off f all telephones. 48

16 0DNLQJ#&DOOV 7DONLQJ#WR#<RXU#&ROOHDJXH#:LWK#D# 6SHDNHU#&DOO You can talk to internal parties with an optiset E system telephone directly with a speaker call without any action on their part. Enter the station number. $FWLYDWLQJ#7RQH#'LDOLQJ#+'70)#6XIIL[# 'LDOLQJ, Consultation You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine automatic infmation system. You have set up a connection. Press the key. LED flashes. You can use the keys "0" through "9", " *", and "#" to transmit DTMF signals. Ending the call also deactivates DTMF suffixdialing. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection. $XWRPDWLF#&RQQHFWLRQ#6HWXS#++RWOLQH, If this function is configured (contact System Suppt), the system automatically sets up a connection to a preset internal external destination. Depending on the setting, the connection is either set up immediately only after a preset period of time (hotline after a timeout). 49

17 0DNLQJ#&DOOV 5HVHUYH#7UXQN If this feature is configured (contact System Suppt), you can reserve a busy trunk f your own use. When the trunk is free, you receive a call. Enter the external code. The external trunk is busy; you hear a busy signal tone. approx. about 5 seconds until the busy tone ends. The trunk is reserved. Replace the handset (on-hook). When the reserved trunk becomes free: Your telephone rings. You hear the CO dial tone. Enter the number of the external station. $VVLJQLQJ#D#6WDWLRQ#1XPEHU#+1RW#IRU# 8161, If this function has been configured (contact System Suppt), you can selectively assign a specific number (DID number) to your telephone befe making an external call. The assigned number then appears on the called party s display. Enter the DID number you wish to use. Dial the external number. 4:

18 0DNLQJ#&DOOV Consultation 7UXQN#)ODVK To activate ISDN-type services and features through the netwk carrier s analog trunks those of other communication systems (such as "consultation hold"), you must send a signal to the trunks befe dialing the service code telephone number. Precondition: You have set up an external connection via an analog line. Press the key. LED flashes. Enter the service code and/ telephone number. $VVRFLDWHG#'LDOLQJ2'LDOLQJ#$LG If this function has been configured (contact System Suppt), you can use your telephone as a dialing aid f other telephones. Enter the internal station number of the party f whom you want to dial. Enter the number you wish to dial (external number with external code). 4;

19 &DOOLQJ#0XOWLSOH#3DUWLHV#6LPXOWDQHRXVO\ &DOOLQJ#0XOWLSOH#3DUWLHV# 6LPXOWDQHRXVO\ &DOOLQJ#D#6HFRQG#3DUW\#+&RQVXOWDWLRQ# +ROG, Consultation You can call a second party while engaged in a call. The first party is placed on hold. Press the key. LED flashes. Call the second station. Consultation Consultation Consultation Consultation Return to the first party: Press this key and wait two seconds. (depending on the configuration) Press the key twice. 6ZLWFKLQJ#WR#WKH#3DUW\#RQ#+ROG#+7RJJOH, Press the key. LED continues to flash. Combining the calling parties into a three-party conference Press the key. The LED goes out. Connecting the other parties to each other Replace the handset. 4<

20 &DOOLQJ#0XOWLSOH#3DUWLHV#6LPXOWDQHRXVO\ Consultation Consultation &RQGXFWLQJ#D#&RQIHUHQFH In a conference call, you can talk to as many as four other parties at the same time. These may be internal external users. Call the first party. Press the key. LED flashes. Call the second station. Announce the conference. Press the key. The LED goes out. A tone sounds every 30 seconds to indicate that a conference is in progress. Contact System Suppt f instructions on how to turn it off. Consultation Consultation Consultation Consultation Consultation Consultation If the second party does not answer: Press this key and wait two seconds. (depending on the configuration) Press the key twice. $GGLQJ#8S#WR#)LYH#WR#WKH#&RQIHUHQFH +,QLWLDWRU#2QO\, Press the key. LED flashes. Call the new party. Announce the conference. Press the key. The LED goes out, etc. /HDYLQJ#D#&RQIHUHQFH Replace the handset. (QGLQJ#D#&RQIHUHQFH#+,QLWLDWRU#2QO\, Press the key. LED flashes. 5HPRYLQJ#WKH#,6'1#&HQWUDO#2IILFH#3DUW\# )URP#WKH#&RQIHUHQFH#+2QO\#IRU#8161, Press the key. LED flashes. 53

21 &DOOLQJ#0XOWLSOH#3DUWLHV#6LPXOWDQHRXVO\ Consultation 7UDQVIHUULQJ#D#&DOO If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. Press the key. LED flashes. Enter the number of the party to which you want to transfer the call. Announce the call, if necessary. Replace the handset. 111$IWHU#D#6SHDNHU#&DOO#+$QQRXQFHPHQW,#LQ#D# *URXS Consultation If this function has been configured (contact System Suppt), you can use a speaker call (announcement, Æ page 16) to announce a call in progress to a group of users (Æ page 47). After a member of the group has accepted the call request, you can transfer the waiting party. Precondition: You are conducting a call. Press the key. LED flashes. Enter the group s station number. Announce the call. When a member of the group accepts the call, you are connected to this party. Replace the handset. If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (recall). 54

22 &DOOLQJ#0XOWLSOH#3DUWLHV#6LPXOWDQHRXVO\ Consultation 3DUNLQJ#D#&DOO You can park up to ten calls, either internal, external, both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Precondition: You are conducting a call. Press the key. LED flashes.... Enter the number of the park slot (0-9) and make a note of it. If the park slot number you entered is already being used, you will hear the negative confirmation tone. Please enter another number. Replace the handset. 5HWULHYLQJ#D#3DUNHG#&DOO Precondition: One me calls have been parked. The telephone is idle.... Enter the park slot number you noted earlier. If the park slot number you enter is not in use, you cannot retrieve the call. If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall). 3LFNLQJ#XS#+5HWULHYLQJ,#D#+HOG#&DOO Precondition: One me calls have been parked. The telephone is idle. Enter the line number you noted earlier. 55

23 0DNLQJ#&DOOV#WR#6WRUHG#'HVWLQDWLRQV 0DNLQJ#&DOOV#WR#6WRUHG# 'HVWLQDWLRQV 5HGLDOLQJ#D#1XPEHU Redial The last three external telephone numbers dialed are sted automatically. You can redial them simply by pressing a key. Press this key. 8VLQJ#6WDWLRQ#DQG#6\VWHP#6SHHG0'LDO# 1XPEHUV Precondition: You have sted station speed-dial numbers (Æ page 30) System Suppt has sted system speed-dial numbers. Enter a speed-dial number. " * 0" to * 9" = station speed-dialing. "000" to "999" = system speed-dialing (contact System Suppt). 56

24 'LDOLQJ#ZLWK#&DOO#&KDUJH#$VVLJQPHQW 'LDOLQJ#ZLWK#&DOO#&KDUJH# $VVLJQPHQW You can assign external calls to certain projects. Precondition: System Suppt has set up account codes f you. Enter the account code. If applicable Press this key (may be needed, depending on the configuration; contact System Suppt). Enter the number of the external station. You can also enter the account code during an external call. 57

25 ,I#<RX#&DQQRW#5HDFK#D#'HVWLQDWLRQ111,I#<RX#&DQQRW#5HDFK#D#'HVWLQD0 WLRQ111 8VLQJ#&DOOEDFN If a user is busy is not answering, you can ste an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, When the other party is no longer busy When the user who did not answer has conducted another call. 6WRULQJ#D#&DOOEDFN# Consultation Precondition: You have reached a busy line noone answers. Press the key. LED flashes. $QVZHULQJ#D#&DOOEDFN Precondition: A callback was saved. Your telephone rings. You hear a ring tone. 'HOHWLQJ#+$OO,#6WRUHG#&DOOEDFNV 58

26 ,I#<RX#&DQQRW#5HDFK#D#'HVWLQDWLRQ111 &DOO#:DLWLQJ#+&DPS02Q, It is imptant that you reach the called party, but the number is busy. Enter the internal station number. Wait (approx. 5 seconds) until the busy tone is followed by the ring tone. The called party can then respond (Æ page 10). The called party can prevent automatic call waiting (Æ page 11). %XV\#2YHUULGH#0#-RLQLQJ#D#&DOO#LQ# 3URJUHVV Consultation This function is only available if it has been configured by the service technician (contact System Suppt). Precondition: You have dialed an internal number and hear a busy signal. It is imptant that you reach the called party. Press the key. LED flashes. The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (station no. name)". You can now start talking. 59

27 7HOHSKRQH#6HWWLQJV 7HOHSKRQH#6HWWLQJV $GMXVWLQJ#WKH#5LQJ#9ROXPH simultaneously Press one of these keys while the phone is idle. Press the key. To raise lower the volume, keep pressing the keys until the desired volume is set. Save. $GMXVWLQJ#WKH#5LQJ#7RQH simultaneously Press one of these keys while the phone is idle. Press the key. To adjust the ring tone, keep pressing the keys until the desired ring tone is set. Save. $GMXVWLQJ#WKH#5HFHLYLQJ#9ROXPH#'XULQJ# D#&DOO simultaneously You are engaged in a call. To raise lower the volume, keep pressing the keys until the desired ring tone is set. Save. 5:

28 7HOHSKRQH#6HWWLQJV /RFNLQJ#WKH#7HOHSKRQH#WR#3UHYHQW# 8QDXWKRUL]HG#8VH You can prevent unauthized persons from using your telephone during your absence. Precondition: You must have configured a personal identification number (PIN) f your telephone (Æ page 29). To lock and unlock the telephone: Enter the code f "off" "on". Enter the telephone lock PIN (Æ page 29). While the telephone is locked, a special dial tone sounds when you lift the handset. You can continue to dial internal numbers as usual. An authized party (Æ page 40) can also lock and unlock your telephone. 5;

29 7HOHSKRQH#6HWWLQJV 6DYLQJ#<RXU#3,1 To prevent unauthized persons from using your telephone (Æ page 28) and to use another telephone like your own (Æ page 36), you need to enter a personal identification number, which you can save yourself. Enter the current five-digit PIN. If you have not yet assigned a PIN, use the PIN "00000" the first time you enter it. Enter the new PIN. Repeat the new PIN. If you fget your PIN, contact System Suppt, who can reset your PIN to "00000". An authized party (Æ page 40) can also lock and unlock your telephone. 5<

30 6DYLQJ#6WDWLRQ#1XPEHUV#DQG#$SSRLQWPHQWV 6DYLQJ#6WDWLRQ#1XPEHUV#DQG# $SSRLQWPHQWV 6WRULQJ#6WDWLRQ#6SHHG0'LDO#1XPEHUV You can ste the ten numbers which you use the most and dial them using your own station speed-dial numbers: * 0 through * 9 (Æ page 23). Enter the speed-dial number you wish to use ( * 0 to * 9). First enter the external code and then the external station number (wait approx. 5 seconds). 6DYLQJ#$SSRLQWPHQWV You can set your telephone to give you a call when you want to be reminded of an appointment (Æ page 12). To do this, you need to save the time you want the call to be made. The appointment can be set f any time within the next 24 hours. Enter a 4-digit time, such as 0905 f 9:05 (= 9.05 a.m.) 1430 f (= 2.30 p.m.). Deleting and checking a saved appointment 63

31 7HVWLQJ#WKH#7HOHSKRQH 7HVWLQJ#WKH#7HOHSKRQH 7HVWLQJ#WKH#7HOHSKRQH#)XQFWLRQV You can test your telephone functions. Precondition: Your telephone is idle. If everything is OK, all LEDs on the telephone start flashing, and the ringer signal sounds. 64

32 &DOO#)RUZDUGLQJ &DOO#)RUZDUGLQJ 8VLQJ#9DULDEOH#&DOO#)RUZDUGLQJ You can immediately fward internal external calls to different internal external telephones (destinations). (External destinations require special configuration in the system). Special features must be taken into consideration if your telephone operates with HiPath AllServe 150 V1.0 (system netwking via PC netwk) (Æ page 51)! Enter the line type you wish to use: 1 = all calls, 2 = external calls only, 3 = internal calls only Enter the destination number (without the external code). Deactivating call fwarding: When call fwarding is active, a special dial tone sounds when you lift the handset. If DID DTMF is active (contact System Suppt), you can also fward calls to this destination. Destinations: fax = 870, DID = 871, fax DID =

33 &DOO#)RUZDUGLQJ 8VLQJ#1LJKW#$QVZHU When night answer mode is active, f example during a lunch break after office hours, all external calls are immediately fwarded to a specific internal telephone (night station). The night station can be defined by System Suppt ( standard night answer service) by you (tempary night answer service). Special features must be taken into consideration if your telephone operates with HiPath AllServe 150 V1.0 (system netwking via PC netwk) (Æ page 52)! Activating this function: Enter the destination number (= tempary night answer service) within 5 seconds. Enter the code use the default (= standard night answer service). Deactivating ring transfer: 66

34 &DOO#)RUZDUGLQJ &DOO#)RUZDUGLQJ#LQ#WKH#&DUULHU#1HWZRUN# DQG#)RUZDUGLQJ#0XOWLSOH#6XEVFULEHU# 1XPEHUV#+061,#+1RW#IRU#8161, If this function has been configured (contact System Suppt), you can fward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier netwk. F example, you can fward your phone line to your home phone after business hours. Enter the line type you wish to use: 1= immediate, 2 = on no answer, 3 = on busy Enter your DID number. Enter the destination number (without the external code). Deactivating call fwarding: Enter the activated call fwarding type. 1= immediate, 2 = on no answer, 3 = on busy Enter your DID number. 67

35 8VLQJ#2WKHU#)XQFWLRQV 8VLQJ#2WKHU#)XQFWLRQV 6HQGLQJ#D#0HVVDJH You can send sht text messages to users who have system telephones. Transmitted text messages are signaled in the same way as a callback request on the optiset E entry and optiset E basic models. Enter the recipient s internal station number.... Select the preprogrammed message (which can be changed by System Suppt). 0 = Please callback 5 = Fax waiting 1 = Someone is waiting 6 = Dictation please 2 = Appointment 7 = Please come see me 3 = Urgent call 8 = Please make copies 4 = Do not disturb 9 = Ready to depart 'HOHWLQJ#6HQW#0HVVDJHV $QVZHULQJ#0HVVDJHV If there are messages waiting f you, you will hear a special dial tone an announcement when you lift the handset. This connects you to the sender of the message the mailbox system. 68

36 8VLQJ#2WKHU#)XQFWLRQV 8VLQJ#$QRWKHU#7HOHSKRQH#/LNH#<RXU# 2ZQ Other people can temparily use your telephone f outgoing calls as though it were their own. Enter the other user s station number. Enter the other user s telephone lock PIN. Dial the external number. This state is canceled at the end of the call. 0RYLQJ#<RXU#7HOHSKRQH#+5HORFDWH# 3URFHGXUH, If this function has been configured (contact System Suppt), you can log your telephone off its current connection and log back onto another one. This does not erase any settings on your telephone (such as your station number programmed keys). Precondition: No other replacement procedure has been initiated. Logging the telephone off its current connection: Pull the telephone plug from the wall outlet. Logging the telephone on at the relocation destination: Insert the telephone plug into the required wall outlet. 69

37 8VLQJ#2WKHU#)XQFWLRQV 5HVHWWLQJ#6HUYLFHV#DQG#)XQFWLRQV# +6\VWHP0:LGH#&DQFHOODWLRQ#IRU#D# 7HOHSKRQH, There is a general reset procedure f activated functions. The following functions are canceled, if they were activated: Fwarding on Advisy msg. on Ringing group on Hunting group off Suppress call ID Waiting tone off DND on Ringer cutoff on Messages received: View callbacks 6:

38 8VLQJ#2WKHU#)XQFWLRQV 6LOHQW#0RQLWRU#+8161#2QO\, If this function has been configured (contact System Suppt), you can join a call already in progress at an internal station and listen in unnoticed. Enter the internal station number. 0RQLWRULQJ#D#5RRP A telephone can be used to monit a room. The function must be activated on the telephone that you want to monit. Calling this telephone lets you hear what is going on in the room. Activating the telephone to be monited: Lift the handset and direct it towards the noise source. Deactivating the telephone to be monited: Replace the handset. Moniting the room: Enter the internal number of the telephone in the room you wish to monit. 6;

39 8VLQJ#2WKHU#)XQFWLRQV $FWLYDWLQJ#)XQFWLRQV#IRU#$QRWKHU# 7HOHSKRQH If this function has been configured (contact System Suppt), you can turn the following functions on and off f other telephones. This feature is also known as associated service. Reset services and functions, code #0 (Æ page 37) Call fwarding, code * 11, * 12, * 13/#1 (Æ page 32) Call fwarding, lines, Code * 5011, * 5012, * 5013/#501 (Æ page 45) Night service, code * 44/#44 (Æ page 33) Call fwarding in carrier netwk, code *64/#64 (Æ page 34) Lock and unlock all phones, code: * 66/#66 (Æ page 28) Send a message, code: * 68/#68 (Æ page 35) Group ringing, code: * 81/#81 (Æ page 48) Group call, code: * 85/#85 (Æ page 47) Suppress caller ID, code: * 86/#86 (Æ page 15) Do release on/off: code: * 89/#89 (Æ page 14) Control relay, code: * 90/#90 (Æ page 43) Do not disturb, code: * 97/#97 (Æ page 13) Enter the internal number of the telephone f which you want to activate the function. Enter the code e.g. * 97 f DND on and procedure (if relevant). 6<

40 8VLQJ#2WKHU#)XQFWLRQV /RFNLQJ#$QRWKHU#7HOHSKRQH#WR#3UHYHQW# 8QDXWKRUL]HG#8VH If this function has been configured (contact System Suppt), you can lock other telephones to prevent unauthized use, and later unlock them again. You can use this function to unlock the telephone f users who have locked their telephones and then fgotten their PINs. Enter the internal number of the telephone that you want to lock unlock. Enter the code f "Changeover on". Enter the code f "Changeover off". 8VLQJ#6\VWHP#)XQFWLRQV#IURP#WKH# 2XWVLGH#+',6$=#'LUHFW#,QZDUG#6\VWHP# $FFHVV, If this function has been configured (contact System Suppt), you can set up external outgoing calls from outside the system, just like an internal user. You can also activate and deactivate the following functions in your system: Reset services and functions, code: #0 (Æ page 37) Call fwarding, code: * 1/#1 (Æ page 32) Lock and unlock all phones, code: * 66/#66 (Æ page 28) Save PIN, code: * 93 (Æ page 29) Send a message, code: * 68/#68 (Æ page 35) Group ringing, code: * 81/#81 (Æ page 48) Group call, code: * 85/#85 (Æ page 47) Suppress caller ID, code: * 86/#86 (Æ page 15) Open do, code: * 61 (Æ page 13) Do opener on/off, code: * 89/#89 (Æ page 14) Control relay, code * 90/#90 (Æ page 43) 73

41 8VLQJ#2WKHU#)XQFWLRQV Do not disturb, code: * 97/#97 (Æ page 13) Speed-dialing, code: * 7 (Æ page 23) Associated service, code: * 83 (Æ page 39) Precondition: You have a telephone that uses tone dialing (DTMF dialing) you can switch your telephone to tone dialing. The telephone is not connected to the system. Set up a call to the system. Enter the station number (contact System Suppt). Wait f a continuous tone (if necessary switch the telephone to tone dialing), then enter the internal number that has been assigned to you and the associated PIN. Enter the code (necessary only if programmed in the system). Wait f a dial tone and then enter the code, such as * 97 f Do not disturb on. Make other inputs as necessary; (refer to the operating instructions f pulse and DTMF telephones). Dial the external number. You can only execute one function at a time, set up only one outgoing connection. The connection is immediately released after successful activation of a function. In the case of an external-external call, the connection is released as soon as either of the parties ends the call. 74

42 8VLQJ#2WKHU#)XQFWLRQV Consultation &RQWUROOLQJ#&RQQHFWHG#&RPSXWHUV#RU# 2WKHU#3URJUDPV#DQG#7HOHSKRQH#'DWD# 6HUYLFH#+)RU#2IILFH&RP23UR#RQO\, If this function has been configured (contact System Suppt), you can control connected computers programs running on them, such as hotel services infmation systems, from your telephone. Precondition: You have set up a connection. Press the key. LED flashes. The connected computer now prompts you to enter the data, which you can do in one of two ways. Contact System Suppt to find out which option is programmed in your system: Input in en-bloc mode... Enter data. Press this key at the end of the entry. Input in online mode: The connected computer processes your entries directly.... Enter data. 75

43 8VLQJ#2WKHU#)XQFWLRQV &RQWUROOLQJ#5HOD\V If this feature is configured (contact System Suppt), you can turn up to four relays on an off to control different facilities (such as a do opener). Depending on how they are programmed, you can switch the relays on and off switch them on and have them switched off automatically after a timeout. Special features must be taken into consideration if your telephone operates with HiPath AllServe 150 V1.0 (system netwking via PC netwk) (Æ page 54)! Enter the code f "off" "on".... Enter the relay. 5DGLR#3DJLQJ#+1RW#IRU#8161, If paging equipment is connected to your system (contact System Suppt), you can contact people via their pocket receivers. The pocket receiver indicates to the person you are looking f that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you. The operating procedures differ accding to the type of radio paging equipment connected (simple enhanced paging equipment). 6LPSOH#3DJLQJ#(TXLSPHQW Paging: To be paged, you must have activated a call ringing group (Æ page 48), call fwarding (Æ page 32), call redirection (service technician) to the internal station number of your paging equipment. A call request is then signaled automatically. Answering the page from the nearest telephone: 76

44 8VLQJ#2WKHU#)XQFWLRQV Enter your own station number. (QKDQFHG#3DJLQJ#(TXLSPHQW#+2IILFH3UR#2QO\, Paging: Enter the number of the party you want to page. Answering the page from the nearest telephone: Enter your own station number. Team and Executive/Secretary Functions 77

45 7HDP#DQG#([HFXWLYH26HFUHWDU\#)XQFWLRQV#:LWK#$VVLJQHG#7UXQN#/LQHV 7HDP#DQG#([HFXWLYH26HFUHWDU\# )XQFWLRQV#:LWK#$VVLJQHG#7UXQN# /LQHV If this function has been configured (contact System Suppt), you belong to a team of users f whom special trunk lines exist. You can then conduct your calls as usual via the trunk assigned to you. In addition, you can also activate call fwarding a ring transfer f the lines of your group. )RUZDUGLQJ#&DOOV#RQ#/LQHV You can immediately fward internal external calls on lines of your group to different internal external telephones (destinations); even external destinations are possible in certain system configurations. Activating call fwarding f one line activates the function f all members in your group. Enter the desired line number. Enter the line type you wish to use: 1 = all calls, 2 = external calls only, 3 =internal calls only Enter the destination number (without the external code). Deactivating call fwarding: Enter the desired line number. 78

46 7HDP#DQG#([HFXWLYH26HFUHWDU\#)XQFWLRQV#:LWK#$VVLJQHG#7UXQN#/LQHV If you have activated call fwarding f a trunk, a special dial tone sounds when the line is seized. 7UDQVIHUULQJ#&DOOV#'LUHFWO\#WR#WKH# ([HFXWLYH#+2QO\#LQ#DQ#([HFXWLYH2 6HFUHWDU\#*URXS, Nmally, audible signaling of all calls f the executive is heard only in the secretary s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it. Activating this function: Enter the desired line number. Deactivating ring transfer: Enter the desired line number. 79

47 8VLQJ#2WKHU#7HDP#)XQFWLRQV 8VLQJ#2WKHU#7HDP#)XQFWLRQV 7XUQLQJ#*URXS#&DOO#2Q#DQG#2II If this function has been configured (contact System Suppt), you belong to one me groups of users who can each be reached under a hunt group group call number. Incoming calls are signaled on all group member telephones in the der in which they are received ( hunt group) simultaneously (= group call) until one member of the group accepts the call. You can also belong to a team (including executive/secretary ones) to which multiple lines have been assigned. (Æ page 45). Each member of the group remains available under his her own station number. You can activate and deactivate the audible signal f a hunt group, group call individual trunks in a group (including an executive/secretary team). Special features must be taken into consideration if your telephone operates with HiPath AllServe 150 V1.0 (system netwking via PC netwk) (Æ page 50)! You belong to a hunt group a group call: Enter the code f "leave" "join". You belong to multiple groups to one group with lines (including executive/secretary teams): Enter the code f "leave" "join". Enter the code f "Leave all groups". Enter the code f "Join all groups. 7:

48 8VLQJ#2WKHU#7HDP#)XQFWLRQV Enter a group/trunk number to directly "leave join". If you deactivate the audible tone f another trunk, deactivate it f all groups and trunks to which you belong, a special dial tone sounds when you lift the handset. $FFHSWLQJ#D#&DOO#IRU#$QRWKHU#0HPEHU# RI#<RXU#7HDP You can accept calls f other telephones in your team from your telephone even while engaged in another call. To do this, contact System Suppt to find out if a pickup group has been configured. Precondition: You telephone rings briefly. $FWLYDWLQJ#DQG#'HDFWLYDWLQJ#D#5LQJLQJ# *URXS You can have calls f your telephone signaled audibly at up to five other phones. The person who answers first receives the call. Special features must be taken into consideration if your telephone operates with HiPath AllServe 150 V1.0 (system netwking via PC netwk) (Æ page 53)! Saving telephones f the ringing group: Enter the internal station number. Removing all telephones in call ringing group: 7;

49 8VLQJ#2WKHU#7HDP#)XQFWLRQV 8QLIRUP#&DOO#'LVWULEXWLRQ#+8&', If this function has been configured (contact System Suppt), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call. Logging on and off at the beginning and end of your shift: Enter the code f "Log on" "Log off". To log on, enter your identification number ("Agent:"). Contact System Suppt to find out what it is. Logging on and off during your shift: Enter the code f "Not available" "Available". Requesting and activating a wk time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a wk time. This removes your telephone from the call distribution cycle f a programmable period of time until you log back on. You have had an ACD connection. Enter the code f "off" "on". Turning the night service on and off f UCD: Enter the code f "off" "on". System netwking via LAN (PC netwk) 7<

50 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN, 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&# QHWZRUN, If your telephone is operating in a HiPath AllServe 150 V1.0 environment, multiple Hicom 150 H systems are interconnected via a LAN (Local Area Netwk, e.g. proprietary PC netwk). Your telephone calls are conducted via the LAN (PC netwk). If this is the case, you must take certain special features into consideration when perfming these functions. These are described below. /HDYLQJ#D#+XQW#*URXS2*URXS#&DOO Precondition: you belong to the hunt group/group call (Æ page 47) of another Hicom 150 H: Enter the (DISA) call number of the other Hicom 150 H. Enter. Enter the (DISA) call number of your telephone. Enter. Enter the code f "leave" "join". You belong to multiple groups of another Hicom 150 H: Enter the group number f "Join/Leave, directed". 83

51 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN, 7UDQVIHUULQJ#&DOO#)RUZDUGLQJ You can activate/deactivate call fwarding (Æ page 32) f your telephone from other HiPath AllServe 150 V1.0 telephones. Enter the (DISA) call number of the Hicom 150 H to which your telephone is connected. Enter. Enter the (DISA) call number of your telephone. Enter. Activating this function: Enter the line type you wish to use: 1 = all calls, 2 = external calls only, 3 = internal calls only Enter the destination number (without external code). Deactivating this function: 84

52 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN, 8VLQJ#1LJKW#$QVZHU# If authized (contact System Suppt), you can define telephones in other Hicom 150 H systems as the night answer (Æ page 33). Enter the (DISA) call number of the Hicom 150 H to which the night answer telephone is connected. Enter. Enter the (DISA) call number of the telephone from which you wish to activate/deactivate the night answer service. Enter. Activating this function: Enter the destination number (= tempary night answer service) within 5 seconds. Deactivating this function: 85

53 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN, $FWLYDWLQJ#DQG#'HDFWLYDWLQJ#D#5LQJLQJ# *URXS You can have calls f your telephone signaled audibly at external telephones at telephones in other Hicom 150 H systems (Æ page 48). Saving the telephones f the ringing group: Enter the call number. Enter. Removing all telephones in call ringing group: 86

54 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN, &RQWUROOLQJ#5HOD\V If this feature is configured (contact System Suppt), you can also control relays (Æ page 43) in other Hicom 150 H systems. Enter the (DISA) call number of the Hicom 150 H in which the relay is to be controlled. Enter. Enter the (DISA) call number of the telephone from which you wish to control the relay. Enter. Enter the code f "on" "off".... Enter the relay. 87

55 6SHFLDO#)XQFWLRQV#LQ#WKH#/$1#+3&#QHWZRUN, 2SHQLQJ#WKH#'RRU If this feature is configured (contact System Suppt), you can also activate the do opener (Æ page 14) in other Hicom 150 H systems. Enter the (DISA) call number of the Hicom 150 H in which the do is to be opened. Enter. Enter the (DISA) call number of the telephone from which you wish to activate the do opener. Enter. Enter the call number of the entrance telephone. All About Your Telephone 88

56 'RFXPHQWDWLRQ 'RFXPHQWDWLRQ 2UGHULQJ#2SHUDWLQJ#,QVWUXFWLRQV Additional sets of these operating instructions are available in an accessy pack (including other languages) and can be dered from the Siemens sales ganization under der number A31003-M1551-B829-* Contact system Suppt f infmation and dering instructions. 2SHUDWLQJ#,QVWUXFWLRQV#LQ#3')#)RUPDW You can download these operating instructions as a file from the Internet. The operating instructions are available in PDF fmat. To read them, you need the Adobe Acrobat Reader, which is available free of charge. To download files from the Internet you need a computer with Internet access and a Web browser such as Netscape Communicat Microsoft Internet Expler. The download file is available at the following Internet address: Read the infmation and follow the instruction provided on the Web page. 2UGHULQJ#$FFHVVRULHV The following accessies help you customize your telephone to your individual preferences: optiset E privacy module: Key module f encrypting voice signals in calls. You will find details about the individual products in the optiset E telephone data sheets. To place an der, contact System Suppt visit the following Internet address: 89

57 )L[LQJ#3UREOHPV )L[LQJ#3UREOHPV 7HOHSKRQH#0DLQWHQDQFH Always use a damp antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Never use cleaners containing alcohol, cleaners that crode plastic, abrasive powders. 7URXEOHVKRRWLQJ Pressed key does not respond: Check whether the key is stuck. Telephone does not ring: Check whether the "do not disturb" function was activated on your telephone. On lifting the handset, you will hear a special dial tone. If so, deactivate it (Æ page 13). You cannot dial an external number: Check whether you telephone is locked. On lifting the handset, you will hear a special dial tone. If so, unlock the telephone (Æ page 28). To crect any other problem: First contact System Suppt. If System Suppt is unable to crect the problem, contact Customer Service. 8:

58 ,QGH[,QGH[ $ accessies adapters agents announcement answering a timed reminder appointment assigning a DID number assigning available keys assigning programmable keys associated dialing/dialing aid automatic connection setup & call accepting, group answering entrance telephone fwarding fwarding in a team fwarding MSN in CO parking pickup, directed retrieving from park retrieving held transfer after announcement call charge assignment call fwarding MSN in CO call signal call transfer call volume... 10, 27 call waiting accepting... 10, 11 allowing preventing call waiting (camp-on) tone off call waiting on/off call waiting tone on/off caller ID resting display of suppressing display of caller ID caller ID suppression calling a second party calls distributing calls in queue CE mark... 4 cleaning the telephone conference connection setup, automatic consultation hold key ' dialing internal/external calls dialing internal calls dialing numbers using redial using speed-dialing direct inward system access (DISA) DISA distributing calls do not disturb do opener ( enhanced paging equipment entrance telephone executive/secretary functions explanation of symbols... 2 external code ) fwarding multiple subscriber number (MSN) fwarding MSN in CO fwarding multiple subscriber number (MSN) functions activating/deactivating f another telephone Associated service resetting * group call ;

59 ,QGH[ + HiPath AllServe 150 V1.0 actuats group call hunt group night answer opening the do relays ringing group transferring call fwarding hotline HTML fmat hunt group... 47, IP telephony keys assigning fixed... 3 / LAN telephony LEDs=light emitting diodes... 3 locking all phones locking all phones locking/unlocking the telephone mailbox making calls to sted destinations with the dialing aid making external calls making trunk calls malfunctions message answering deleting/displaying receiving sending moniting silent moving the telephone night answer notes open do with a code operating instructions HTML fmat dering PDF fmat operating principle... 5 operating steps... 2 optiset E adapter override... 26, 38 3 parking a call PDF fmat personal identification number phone change pickup (call)... 12, 48 PIN f a telephone preventing and allowing automatic camp-on programming available keys programming keys programming your telephone project calls radio paging equipment PSE recall receiving volume... 10, 27 redialing a number relays release... 10, 15 relocate relocate procedure <