Copyright 2011, Mosio, Inc. All rights reserved. Professional Text Messaging for Businesses

Transcription

1 Professional Text Messaging for Businesses

2 Telephone Calls in the Information Age Communicating with your workforce in the information age requires speed, flexibility and accuracy, making telephone conversations a costly and inefficient method of correspondence.

3 Inefficiencies are Wasted Opportunities Sales reps waste more than 4 hours (32%) of 13.7 hours they spend a week managing , checking voic and talking on the phone. * Study in the Pharmaceutical Industry by research firm Best Practices LLC, 2007

4 Time Saved is Money Earned Estimated savings by using text messaging for reminders, calls and follow-ups, plus increased revenue by filling saved time could boost the bottom line by $100,000 a year. * Barry Greene, President and CEO of Med Practice Informatics on SMS use in Medical Offices, 2009.

5 Text Messaging is Simple and Costs Less US studies show outbound phone call costs range between $2 - $31 where an SMS text message exchange costs pennies, delivering savings of over 93%. * Contact Centre Operational Review by call center research firm ContactBabel, 2007

6 Text Messaging is Everywhere 57% of consumers under 35 years old said they send more than 30 text messages weekly, as do 44% of year olds and 14% of those 45 and older. Tekelec Mobile Messaging Study, 2009

7 What is FieldForce Mobile? FieldForce Mobile is web-based text messaging software enabling efficient, two-way communication with reps, contractors and mobile workforce. Using it, field reps spend less time on the phone and more time towards revenuegenerating activities. Exchange important information with many reps at once. Increase visibility and minimize mistakes. Easy setup with no formal training.

8 FieldForce Mobile vs. Telephone Conversations FieldForce Mobile offers immediate, significant and longterm advantages over telephone conversations. Advantages Increase Productivity and Revenue Exchange clear information quickly, reduce social noise, spend less time communicating and more time closing deals. Improve Visibility and Documentation Send and receive accurate information in real-time. Prevent mistakes from communication errors. Rapid Deployment with Built-In Efficiencies Unlock the full value of your existing equipment, no need to buy new smart phones or develop mobile software. FieldForce Mobile Phone Calls

9 What you need to get started Needed: 1. Mobile phones with SMS (Text Messaging) capabilities. 2. Computers with internet access. Not Needed: 1. New hardware, smart phones, PDAs or mobile devices. 2. Downloadable software or mobile application development. 3. IT Department involvement (unless you want). 4. Extensive training to get up and running.

10 How It Works: Inbound Messages Two Way TextChat Field reps text in questions, orders or status updates. To: Message: Closed Acme Inc, please send welcome kit and invoice. Reserve Qty: 50k of sku# Will follow up ASAP. :) Typical message texted in by Field Rep.

11 How It Works: Outbound Messages Real-Time Alerts and Announcements Reach your workforce quickly, wherever they are. From: Message: Seasonal promo ends Friday 3/18. Please make note of price increases. Reply w/ questions or comments. Thanks! Typical announcement received by Field Rep.

12 FieldForce Maximizes Revenue Generation Using FieldForce Mobile, reps are able to spend more time and energy working with clients and producing sales. Increase productivity and revenue. Improve visibility and documentation. Implement quickly with little training.

13 Who should use it? FieldForce is perfect for companies with: Sales Representatives Nationwide Reps Field Technicians Independent Contractors Dispatch Centers Delivery Drivers Field Representatives Corporate Call Centers Field Service Agents Rep Support Departments

14 Plans and Pricing Mobilize your workforce communications for less than the average household cell phone bill. Premium $349 / month Plus $199 / month Most Popular Plan Standard $99 / month Starter $49 / month 150 Active Reps 3 Keywords Unlimited Text Messages Inbound/Outbound Sending 60 Active Reps 1 Keyword Unlimited Text Messages Inbound/Outbound Sending 25 Active Reps 1 Keyword Unlimited Text Messages Inbound/Outbound Sending 7 Active Reps 1 Keyword Unlimited Text Messages Inbound/Outbound Sending All plans include: * $1.99 / month for each additional Active Rep. * User Access Management - Choose Admin, Manager or Rep access for each account. * Active Rep Assurance - You are only charged if a rep sends or receives messages that month. * Helpful Customer Support - Dedicated, friendly in-house representatives in San Francisco. * 30 day money back guarantee

15 About About Mosio Mosio is a mobile software company providing messaging and mobile web solutions for businesses and organizations, enabling companies of all sizes to maximize the business value of their workforce communications. FieldForce is Mosio s web-based mobile workforce software solution giving companies speed, flexibility and control of their mobile communications using existing equipment. FieldForce Mobile is certified on over 280 million U.S. mobile phones via the following carriers (partial list):

16 Testimonials The Mosio team has the right experience and industry knowledge to back it s next generation mobile software-as-a-service. FieldForce Mobile promises to deliver the critical management and integration solutions companies need to handle their mobile workforce communications. Olav Strawe - CEO, Fortify Communications Mosio s FieldForce has been great for us. It enables us to maintain regular contact with our sales associates without spending a lot of time tied up talking on the phone or returning calls. We get a lot of positive feedback from our team and our support staff is able to use the technology with no formal training." Tim Gross - U.S. Remodelers Communication is the most significant function within a sales department where process and efficiency improvements can directly and positively affect revenue. FieldForce enables companies to improve rep correspondence and maintain high levels of customer service in a simple yet impactful way." Ari Rosenberg - CEO, Performance Pricing (Media Sales Consultancy)

17 Mosio Clients

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