Xactware User Conference 2011

Transcription

1 Xactware User Conference 2011 Welcome

2 Xactware Proprietary and Confiden2al

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7 Changing the way customers Think.Work.Live.Interact.

8 Changes may be subtle but profound

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12 Over 500 Million Ac/ve Users 50% of Users Log on to Facebook Every Day 70% of Facebook Users Are outside of the U.S.

13 Facebook users = third largest country in the world

14 Close to 100 million users New user every second

15 170 million users 350,000 new users each day

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17 Worst recession since Great Depression

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19 Foreclosure rates up 300% to 400% 7,000,000 Mortgage: Est. Delinquent or In Foreclosure Loans 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000, Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q1

20 Declining premiums 40% Insurance: P&C Premium Growth 30% 20% 10% 0% -10% Commercial Personal Total

21 Diminished investment returns 20% 5.5% 15% 10% 5% 5.0% 4.5% 0% -5% -10% 4.0% 3.5% -15% 3.0% Average Yield (right scale) Total all lines Commercial lines

22 An opportunity for innovation and efficiency

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24 1.8 Billion Internet Users

25 2.5 Billion PHOTOS uploaded every day

26 4.6 Billion Mobile Subscribers

27 Smart phones 28% of mobile phones up from 16% in mid-2009

28 Smart phones A mobile phone that offers advanced functions that were previously only found on a PC. This includes , a wide range of apps, Internet capabilities, and a built-in keyboard.

29 Smart phones 1.7 billion by 2014 about half in developing countries

30 ipad Released January 2010

31 ipad Sold 10 million in first year

32 ipad 13% drop in computer sales Best Buy CEO: ipad = 50% drop in notebook sales

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34 1 Exabyte = 1000 Petabytes 1 Petabyte = 1000 Terabytes 1 Terabyte = 1000 Gigabytes

35 From the beginning of the world until Exabytes of data generated

36 1 Exabyte = digitized Library of Congress

37 In 2011, 5 Exabytes are generated EVERY

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39 Access to unprecedented information Loss history Satellite imagery Hazard information Property characteristics Much more

40 Xactware s servers process more than DAILY 10,000 claims

41 1Claim every Seconds

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43 Paper saved in Million sheets

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45 Effectively using data since1995

46 Aerial Sketch

47 Challenge

48 Aerial Sketch Benefits Easy. Fast. Safe. Cost-effective.

49 Aerial Sketch 1. Import

50 Aerial Sketch 1. Import 2. Setup

51 Aerial Sketch 1. Import 2. Setup 3. Draw

52 Aerial Sketch 1. Import 2. Setup 3. Draw

53 Aerial Sketch 1. Import 2. Setup 3. Draw 4. Finish

54 Aerial Sketch 1. Import 2. Setup 3. Draw 4. Finish

55 Aerial Sketch 1. Import 2. Setup 3. Draw 4. Finish

56 Aerial Sketch 1. Import 2. Setup 3. Draw 4. Finish

57 XACTSCOPE Introduced in 2010 for Blackberry Coming soon on iphone and ipad

58 XACTSCOPE Dimensioning

59 XACTSCOPE Dimensioning Images

60 XACTSCOPE Dimensioning Images Voice notes

61 XACTSCOPE Dimensioning Images Voice notes Price list items structural and contents

62 XACTSCOPE Dimensioning Images Voice notes Price list items structural and contents Improved Reference Search

63 XACTSCOPE Dimensioning Images Voice notes Price list items structural and contents Improved Reference Search Estimate with imported Sketch plans

64 Fast, intuitive estimating for phone adjusters Web-based Little to no experience required Quick, consistent settlements

65 Xactware s replacement cost estimator Connects the claims experience with underwriting Leverages the same pricing database and technology as Xactimate Currently used by approximately 40% of the U.S. property insurance market

66 Continuous enhancements Recent updates New management reporting capabilities Enhanced mobile home module Planned enhancements Orthogonal imagery Mobile devices Predictive inspection scoring model

67 Connect to underwriting data Catastrophe hazard Fire department capacity California brush zone California earthquake zone Wind risk Crime reports Fire risk Local taxes

68 2010 PROPERTY REPORT ONLINE TRAINING CENTER

69 ONLINE TRAINING CENTER Instant access Includes all Xactware media-based training Annual subscription Tailor the courses to meet your needs Available 24/7

70 Property Reports US Property Report: 2010PropRptUS0 Canada Property Report: 2010PropRptCA0 UK Property Report: xactware.co.uk

71 Contents Collaboration First to allow input from policyholder Available 24/7 Secure Improves customer satisfaction Reduces workload

72 Contents Collaboration Ease-of use for the insured Consistency and item categorization for the estimator Fully integrated with XactContents Reduces workload

73 Thank You