HANDLING SEVERAL CALLS CUSTOMISING YOUR TELEPHONE WHILE YOU ARE AWAY - WHEN YOU RETURN

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1 QUICK GUIDE t e l e p h o n e

2 Getting to know your telephone You have an ALCATEL Advanced REFLEXES digital telephone. The large display, the navigator and the alphabetic keypad will help you use your telephone easily and make optimum use of the many functions offered. Navigator Previous page Top line Bottom line Next page Scan several pages of display and select line required (by default, bottom line is active). Display and display keys Comprises two lines and several pages of information concerning the present call and the functions accessible using the keys corresponding to the lines on the screen. Call required number. Redial last number dialled. Prohibit outside calls. Make an appointment. Pick up a call to another number. Divert your calls to another number. Display more information if required. Customize your terminal. Program company data. Program and manage the installation. Light indicates messages received. Mute key, so that your correspondent cannot hear you. To check or modify your key programming. To terminate a call or programming. Audio keys Loudspeaker: to share a conversation to reduce to increase loudspeaker or loudspeaker or receiver volume receiver volume Hands free: to make or answer a call without lifting the receiver Alphabetic keypad The keypad is protected by a flap and can be used for the call by name, the message service and programming. A self-adhesive «Memo» label can be bonded inside the flap. Programmable keys and icons To make a call, activate a service or manage your calls. Each key has a corresponding icon: Line icons Incoming call (flashing). Call in progress. Call on hold. Call on common hold. Function icons Function active. Function requiring action. Terminal or line busy. Some function keys are preprogrammed: Divert your calls to another terminal. Access the various mail services. Access your personal directory. Make an ISDN call. Transfer call to another terminal. Installing the programmable key label A printed label is supplied with the terminal. This should be installed beneath the programmable keys. 1 Insert a flat blade into the slot (1 slot per key block). 2 Raise the cover. 3 Slide the printed label into position. 4 Replace the cover.

3 UNDERSTANDING YOUR TELEPHONE MAKING A CALL Alphabetic keypad for call by name Type the name of your correspondent: a name is diplayed, with the corresponding order number in a list. The following display keys are proposed: To make a call lift the hands free press a dial the number receiver line key for your call To answer To terminate a conversation display next display previous to call when name in list name in list name is OK SETTING UP Adjusting screen or icon brightness lift the hands free hang-up receiver Making an outside call select the required level by consecutive presses Selecting ringer tune and adjusting volume key for dial 9 dial the number number dialled outside line for your call Making an internal call Selecting a language consecutive consecutive presses to presses to select tune (8) adjust volume (7) key for number operator name of person internal line required called or operator Calling from the directory Personal directory Common directory Locking/unlocking your telephone present language consecutive presses Redialling key for your to call directory number correspondent by name (7000 to 7399) lock personal to lock to unlock (4 digits) Default 1515 number stored redial number called Storing number or being called back your correspondent does not reply

4 HANDLING SEVERAL CALLS Calling a second person during a conversation During a conversation, to call a second person. CUSTOMISING YOUR TELEPHONE Programming your personal The default for your telephone is the first call is on hold dial number type the first two line key required letters of the name Receiving a second call During a conversation, another person is trying to call you. old new (4 digits) (4 digits) Modifying value corresponding to key the first call is on hold caller s name displayed line key with for 3 seconds icon flashing Transferring a call During a conversation, to transfer the call to another number. press present value erase last enter new programmed of selected key character value key Programming your personal directory Number to be called transfer press a type name enter number display key of correspondent for correspondent Switching between two calls (Broker call) During a conversation, another call is on hold. To accept the second call: line key corresponding to icon Three-way conference the first call is on hold During a conversation, a second call is on hold. Call pick-up Another telephone is ringing GROUP OPERATION number of telephone ringing Monitoring calls to other terminals A telephone in your group is ringing programmed key Group call pick-up 3-way conference cancel conference hang up on all and return to first correspondents correspondent programmed key Monitoring same key to cancel

5 Answering a general bell If the operator is absent, to answer incoming calls to the operator. General bell is ringing WHILE YOU ARE AWAY - WHEN YOU RETURN Diverting calls to another number General bell is ringing Calling a correspondent on his loudspeaker If you have authorisation, you can remotely activate his loudspeaker. you are connected to your correspondent s loudspeaker (if he possesses the hands free function) destination number Diverting calls to a recorded message (option) select type of diversion Filtering incoming calls programmed key «Voice message» number of message service programmed key Filter incoming calls are filtered by a chosen person (secretary, etc.) same key to cancel Follow me diversion From terminal to receive the diverted calls. Sending a written message to your correspondents number of your terminal Internal number Cancelling all diversions number of first message in list (max. 27) terminal to receive message number enter next enter send message of message message message required on keypad Making an ISDN call proceed as for an internal correspondent program another or type of diversion Consulting recorded messages The light indicates that messages have been received. Written messages display name of sender, with date, time and ranking of message display number of messages received number to be called (dependent on service from network provider) next message previous read call sender erase message message of message message Voice messages (option) follow voice instructions

6 ALCATEL OFFICE* Table of s A function is activated by entering the corresponding on the keypad. Function Default Answer general bell 15 Answer paging 49 Appointment time (programmed) Automatic callback if 19 or # terminal busy Broadcast groups 41 to 48 Broker call 2 Business account Calibrated break 66 Cancel all diversions 60 Cancel automatic callback 19 Cancel enquiry call 3 Cancel follow me 69 Common directory numbers 7000 to 7399 Conference 50 Consult voice messages Consultation of call on hold 14 Divert group calls 65 Divert if busy 62 Divert to paging 64 Do not disturb 63 DTMF End to End 69 or D Follow me diversion 68 Group call 51 to 58 Group call pick-up 14 Hunting group in 67 Your Function Default Hunting group out 66 Immediate diversion 61 Intrude on a call 7 or A Line allocation Line allocation + callback with charge info. Locking/Unlocking 17 Meter Total Recall Moving a terminal 748 Open door Operator call 0 Paging 40 Park / retrieve parked call 12 Protect a call 89 Redial last number 40 Replacing a terminal 747 Seize main line 9 Seize secondary lines 82 to 88 Selective diversion Substitution (business charge ) Switch to programming 800 Terminal call 200 to 399 Terminal call pick-up 13 Text message (call back later) 50 Voice message 806 (s reserved) and 807 Your Your telephone provides access to a number of functions, depending on your system version and configuration. You can programme keys as required and print new labels. See the installation guide or contact your distributor. Name: Telephone No.: Fax. No.: Mobile No.: address: Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. Alcatel Business Systems - 56, avenue Jean-Jaurès - F Colombes Cedex R.C. Paris *ALCATEL 4200 Réf. : 3AK19027 ENAA Ed. 01 Groupe Extrême