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1 visit us at Price Quote Order #72019 City of Pittsburg City of Pittsburg - UC and Network Upg V4 City of Pittsburg 65 Civic Avenue 1st Floor Pittsburg, CA ATTN: Jitendra Kaneria Phone: (925) Order Project Modified Ship Via Account Mgr /29/2012 Jared Bayless Products Cisco 3945 Router 1 Cisco 3945 w/spe150(3ge,4ehwic,4dsp,4sm,256mbcf,1g Y 1 $6, $6, Part #CISCO3945/K9 Cisco Systems Inc. Cisco 3900 Series Routers 3900-FANASSY C3900-SPE150/K9 ISR-CCP-EXP MEM GB-DEF MEM-CF-256MB PWR-3900-AC S39UK M SL-39-IPB-K9 CAB-AC 2 4 port clear channel T1/E1 HWIC Y 4 $1, $7, Part #HWIC-4T1/E1 Cisco Systems Inc. Cisco Router Interface Router Interface Modules 3 Data License for Cisco 3900 Series Y 1 $ $ Part #SL-39-DATA-K9 Cisco Systems Inc. Cisco Catalyst 3900 Cisco Security and VPN 4 Cisco 3925/3945 AC Power Supply (Secondary PS) Y 1 $ $ Part #PWR-3900-AC/2 Cisco Systems Inc. Power Module Router Interface Modules UCC Upgrade Top Level: CCX-85-UPGRADE Page 1 of 8

2 Products 5 CCX 8.5 UPGRADE - Physical Delivery LICENSES ONLY Y 1 $0.00 $0.00 Part #CCX-85-UPGRADE Cisco Systems Inc. CCX-85-UPG-LIC CCX-70-MEDIAKIT85 CCX-85-MEDIAKIT-K9 CCX PP-UPAK CCX-45-70PPSUPAK CCX P-P-UPAK CCX-70-85PP-SUPAK 6 CCX 8.5 UPGRADE to 8.5 Qty 1 PRE Seat Lic Y 10 $ $4, Part #CCX45-85U-P-P-S1 Cisco Systems Inc. IPCC IP Telephony (Cisco) UC on UCS Servers Upgrades provided by current support, please reference AMS quote #35843 for IPCC and #38314 for Call manager and Unity. Expires July 31, UCS C220 M3 SFF w/o CPU, mem, HDD, PCIe, PSU Y 2 $1, $2, Part #UCSC-C220-M3S UCSC-HS-C220M3 UCSC-PSU-BLKP UCSC-RAIL1 CAB-9K12A-NA GHz E5-2609/80W 4C/10MB Cache/DDR3 1066MHz Y 4 $ $1, Part #UCS-CPU-E Cisco Systems Inc. Unified Compute None 9 8GB DDR MHz RDIMM/PC /dual rank/1.35v Y 16 $ $2, Part #UCS-MR-1X082RY-A GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled Y 8 $ $4, Part #UCS-HDD300GI2F105 Cisco Systems Inc. Unified Compute None 11 MegaRAID i + battery backup for C240 and C22 Y 2 $ $1, Part #UCS-RAID-9266 Page 2 of 8

3 Products 12 Intel i350 Quad Port 1Gb Adapter Y 2 $ $ Part #UCSC-PCIE-IRJ45 Cisco Systems Inc. Cisco UCS None W power supply for C-series rack servers Y 2 $ $ Part #UCSC-PSU-650W Cisco Systems Inc. Cisco UCS None 14 16GB SD Card Module for C220 servers Y 2 $63.00 $ Part #UCSC-SD-16G-C Enable RAID 10 Setting Y 2 $0.45 $0.90 Part #R2XX-RAID10 16 VMware vsphere 5 Standard - 1 CPU Y 4 $ $3, Part #VS5-STD-C VMWARE, INC. vsphere 5 None Cisco Unified Call Manager Licenses Migration licenses UCSS Required 17 Top Level Sku For User License Y 1 $0.00 $0.00 Part #CUCM-USR-LIC Cisco Systems Inc. Cisco IP Call Manager Software IP Telephony (Cisco) UCM CCX-85-CMBUNDLE-K9 CUCM-PAK CUCM-USR 760 UCM UKIT UCM-7845-UPG-NODE 2 UCSS-UCM-PAK 18 Migration to UC Manager Enhanced - Less than 1K Y 380 $4.60 $1, Part #MIG-CUCM-USR-A Cisco Systems Inc. Cisco IP Call Manager Software IP Telephony (Cisco) Unity Upgrade Licenses UCSS Required 19 Migration Unity4x or Unity Cxn1x to Unity Cxn8x Y 1 $0.00 $0.00 Part #UNITYCN8-VUP-K9 Cisco Systems Inc. Cisco Unity IP Telephony (Cisco) 20 Mig Unity 4.x or later/unity Cxn 1.x to Unity Cxn Y 380 $4.60 $1, Part #UNCN8-VUP-USR-WU Cisco Systems Inc. Cisco Unity IP Telephony (Cisco) Voice Router Page 3 of 8

4 Products 21 Cisco 2901 Voice Bundle, PVDM3-16, UC License PAK Y 2 $1, $2, Part #CISCO2901-V/K9 Cisco Systems Inc. Cisco 2900 Series Routers ISR-CCP-EXP MEM MB-DEF MEM-CF-256MB PVDM3-16 PWR-2901-AC SL-29-IPB-K9 SL-29-UC-K9 CAB-AC FL-SRST S29UK T 22 2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card Y 2 $1, $2, Part #VWIC3-2MFT-T1/E1 Cisco Systems Inc. Cisco 3900 Series Router Interface Modules 23 PVDM3 16-channel to 192-channel factory upgrade Y 2 $3, $7, Part #PVDM3-16U192 Labor Cisco Systems Inc. Router Module Router Interface Modules Products Total $53, Professional Services - Cisco MCS 7.X+ to MCS 8.X Upgrade - New n/a 1 $6, $6, Hardware Part #AMS-UC-CISCO-UPGRADE-5X-8X-MCS "1) In-place Upgrade to On-Site/After Hours Includes Publisher and one (1) subscriber upgrade only 2) Cut Coverage 4 On-Site 3) Backup 8.03 on old hardware 2 4) Build new hardware with Remote Includes license conversion/registration 5) Restore 8.03 to new hardware 2 On-Site 6) Upgrade to current version 6 On-Site Includes Publisher and one (1) subscriber upgrade only 7) Cut Coverage 4" Page 4 of 8

5 Labor 2 Professional Services - Cisco UnityConnection Server Upgrade n/a 1 $4, $4, Part #AMS-UC-UNITYCN-UPG Professional services provided by AMS.NET to configure the existing or new Unity server(s) to version 8.x. AMS.NET will verify all existing extensions, voic boxes, greetings; phone system integrations and configurations remain intact and functional post upgrade. Please Note: Although the upgrades to the Cisco Unified voice applications contain many new features, a rollout of those features is not contained within this proposal. This proposal will upgrade the applications to the newest version only. This upgrade will have the Unity server out of service for a short period during the upgrade. 3 Professional Services Contact Center Express AMS.NET will upgrade existing Call Center to support the most Cisco Unified Contact Center Express 8.x. AMS.NET engineer(s). AMS.NET engineer(s) will perform a working backup of the existing IPCC server configurations. Once complete, the IPCC server will be powered down and the hardware upgrades installed. n/a 1 $5, $5, AMS.NET engineer(s) will then power up the server, install version 8.x of UCCX (new name for IPCC) and restore the users, queues and scripts. Once complete, AMS.NET engineer(s) will install the upgraded version of the Cisco Agent Desktop on a single Windows 7 PC for testing, followed by installing the upgraded version of the Cisco Supervisor Desktop on a Windows 7 PC for testing. Once testing is complete, AMS.NET engineer(s) will place the new UCCX server into production. 4 UCCX Agent Desktop Client Professional services provided by AMS.NET to load, configure and test the new Agent n/a 10 $ $1, desktop client on customer provided desktop. 1. Add phone to UCCX Application user (incl) 2. Add UCCX number to agent user (incl) 3. Configure agent as a queue resource and assign to appropriate queue and team (incl) 4. Install Agent Application on workstation (incl) 5. Set up hot-desking if desired (extension mobility) Additional 1 hour cost per Agent, Change Order Required. Complete testing. 5 Professional Services - System Administration Training - UC System - n/a 1 $ $ /2 Day 1/2-day System Administration Training to provide administrators the skills necessary for the successful management of their communications system. This training session would involve only those individuals that would be involved in the administrative and management aspects of your new system. The goal of this training is to ensure that your System Administrators have a complete understanding of the functions and capabilities of the programming interface for all systems including the following (If Purchased): Cisco Unified Communications Manager Cisco Unity Voic Cisco Unified Contact Center On site training will not exceed 3 hours Page 5 of 8

6 Labor 6 Voice Gateway Router - Primary 3945 Professional services provided by AMS.NET for the installation and configuration of Cisco 2800/3800 Series voice router for PSTN connectivity at Core Location. AMS.NET will install and configure all PRI cards and analog cards provided with router to PSTN. AMS.NET will configure Voice Gateway into Cisco Call Manager Server. n/a 1 $2, $2, AMS.NET will configure per design from the pre installation meeting. The router will be mounted, connected, and configured according to customer's standards providing optimized LAN connectivity. AMS.NET will configure the router to support Voice over IP and QoS. AMS.NET will setup an Auxiliary VLAN on Layer 3 Switch or Router that will contain all the phones. AMS.NET will fine tune echo cancellation between PSTN and router. *Voice circuits must be in place and active at the time of the installation. Circuits are the responsibility of the client. 7 Voice Gateway Router - Primary and Redundant 2901 Professional services provided by AMS.NET for the installation and configuration of Cisco 2800/3800 Series voice router for PSTN connectivity at Core Location. AMS.NET will install and configure all PRI cards and analog cards provided with router to PSTN. AMS.NET will configure Voice Gateway into Cisco Call Manager Server. n/a 1 $3, $3, AMS.NET will configure per design from the pre installation meeting. The router will be mounted, connected, and configured according to customer's standards providing optimized LAN connectivity. AMS.NET will configure the router to support Voice over IP and QoS. AMS.NET will setup an Auxiliary VLAN on Layer 3 Switch or Router that will contain all the phones. AMS.NET will fine tune echo cancellation between PSTN and router. *Voice circuits must be in place and active at the time of the installation. Circuits are the responsibility of the client. Labor Total $22, Page 6 of 8

7 Terms and Conditions Below Order Summary Products Total $ 53, Taxable Total $ 53, Shipping/Handling $ Taxes (8.25%) $ 4, Labor Total $ 22, Total $ 81, AMS.NET will require a Purchase Order referencing this Quote # or if a Purchase order is not provided, an authorized representative must sign this quote. 2. Payment terms are Net 30. Payment made beyond 30 days are subject to a finance charger of 1.5% per month. Customer agrees to pay all collections costs and attorney fees or late payments if applicable. Customer agrees to accept multiple invoices for projects that cover multiple sales. In the event that a site's readiness is delayed by the customer, customer agrees to accept and pay invoices that reflect equipment and services already received. 3. Shipping charges and sales tax will be added to this order when invoiced and the customer agrees to pay these charges. 4. All companies with tax exemption must present a valid Tax Exempt form. If Customer is tax exempt or if tax exempt form is not provided then customer agrees to pay all applicable taxes. 5. All shipments are FOB Origin or Pre-paid and shipped to Dock. Any Special shipping requirements must be clearly stated on all PO's (i.e. inside delivery). If inside Delivery or Lift-gate is required it must be specified and additional fees will incur. Shipping charges that appear on this quote are an estimate, AMS.NET will invoice and the customer will pay the actual shipping charge when identified. 6. Upon delivery of equipment, customer agrees to open all shipments and visually inspect equipment for physical damages. All damages must be reported to AMS.NET within 24 hours of delivery. 7. Returns will be accepted at AMS.NET discretion and only if merchandise is in an unopened box and the customer agrees to pay a restocking fee of 25% of the purchase price. All returns must have a valid RMA number from AMS.NET before returning. Please fax signed Quotation or Purchase Order to your AMS.NET account manager or to Full terms and conditions can be viewed on our website at 8. The laws of the State of California will apply to this sale. 9. The term "installation date" means the first business day on which installation of the system is complete. Minor omissions or variances in performance of the System that do not materially or adversely affect the operation of the system, shall not be deemed to have postponed the Installation Date. Seller shall use its best efforts to make timely delivery and installation. However, all stated delivery and installation dates are approximate and except as expressly provided in this agreement, Seller shall, under no circumstance, be deemed to be in default hereunder or be liable for consequential, incidental or special damages or commercial loss resulting from delays in delivery or installation. 10. Warranties. AMS warrants to Customer that it has good title to the equipment being sold to Customer under this Agreement, and the right to sell such equipment to Customer free of liens or encumbrances. AMS further warrants to Customer that the equipment being sold to Customer hereunder shall be free from defects in workmanship for a warranty period of thirty (30) days commencing on the later date the equipment is delivered to Customer or the date upon which AMS completes performance of the services to be performed under this agreement (this warranty being hereinafter referred to as an "Installation Warranty"). Except as expressly set forth in this paragraph, AMS does not make, and hereby disclaims, any and all representations or warranties, express or implied, with respect to the equipment or services being provided under this agreement, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, against infringement, or arising from a course of dealing, usage or trade practice. AMS shall reasonably cooperate and assist Customer in enforcing any manufacturer warranties with respect to the equipment being sold to Customer under this Agreement. AMS hereby advises Customer, and Customer acknowledges that in the event Customer desires to procure from AMS any warranty protection beyond the warranty of title and the Installation Warranty provided under this Paragraph, Customer may do so by entering into a separate Service Agreement with AMS. Manufacturer's warranty that is guaranteed is whatever is published by the manufacturer at the time of purchase. AMS.NET Tax ID: C7 License: Page 7 of 8

8 Authorized Signature: Date: Print Name: Print Title: Page 8 of 8

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