UC on UCS Overview BRKUCC Scott Meyer, Technical Solutions Architect Voice CCIE #14649

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2 UC on UCS Overview Scott Meyer, Technical Solutions Architect Voice CCIE #14649

3 Agenda Introduction Cisco Collaboration Strategy Virtualization Overview Solution Overview & Benefits Guidance on Purchasing Conclusion 3

4 Session Goals Define Cisco s Collaboration Virtualization Strategy State Why Collaboration is special Explain Overview of Solution Offering Share Best Practices on Ordering Solution 4

5 Additional UC Virtualization Sessions BRKUCC-2225 Planning and Designing Virtual Unified Communication Solution Wednesday Session Lead: Laurent Pham BRKUCC-1903 Migration and Co-Existence Strategy for Collaboration Applications in a Virtualized Environment Thursday Session Lead: Brandon Ta BRKCOL-2113 Business Edition 6000 Best Practice Session Thursday Session Leads: Navin Albert & Arun Ragunathan BRKNMS-2333 Accelerate and Assure Collaboration Deployments with Prime Collaboration Wednesday Session Lead: Navin Albert & Prem Chandran 5

6 I manage UC engineers who do not know DC and DC engineers who do not know UC. What should each know in order to collaborate? Josh Miller Consulting Director Presidio

7 Cisco Collaboration Strategy

8 From 10,000 to Ground-Level 1. Where s the Internet going? Internet of Everything 2. Where s IT going? Cloud Computer-based IT Network-based IT The Stack is changing 3. What are Collaboration customers doing? Virtualizing Mainstream, pervasive, rapid acceptance/adoption But needs haven t changed: Profitability, Flexibility, Simplicity, Velocity 4. How has Cisco responded? IT vendor Company Top 5 Evolving Collaboration platform strategy 8

9 Cisco Collaboration Architecture Communication and Collaboration Applications Conferencing Customer Care Enterprise Social Software IP Communications Messaging Mobile Applications Telepresence Collaboration Services Presence Location Session Mgmt Client Frameworks Policy and Security Management Content Mgmt Tagging Infrastructure Virtual Machines Network Storage On-Premise Hybrid SaaS 9

10 Cisco Collaboration Architecture IT Stack IT Stack Management Collaboration Infrastructure (~30 applications) Consumption Models App Platform Infrastructure Collaboration Endpoints (hardware, software, physical, virtual) Packaged Models Business Edition 6000/7000 UC on UCS Workspaces 10

11 Different Customers, Different Server/OS Requirements doing both Network-centric Voice/Video-centric Turnkey IT ( tell me what to do ) Converged Infrastructure Solutions Data Center-centric Server/OS/Virt team-centric Traditional IT ( I know what I m doing ) Router UCS TRC BE 6000/7000 Vblock FlexPod UCS Specs-based Etc. 3 rd -party Specs-based Converged Storage/Compute Appliances 11

12 Traditional IT Turnkey IT Pros, Cons, Tradeoffs Assurance Embedded Systems-like Single-purpose Design Easier to validate One throat to choke support Simplicity Easier ordering Factory-staged Integrated sysadmin One IT dept. can support Tradeoffs Restricted? Matches IT standards? Manageable with what I have? Physical sprawl Harder for Vendor Flexibility Investment Leverage Data Center/Server-like Management integration General-purpose Design Infrastructure integration More hardware choices More deployment model options Tradeoffs More complex? Harder to validate? Who supports what? Harder for Customer 12

13 Architecture Simplification for the Data Center Simplify Cisco Collaboration Applications? Single Point of Management Common OS & Hardware Packaged Options 13

14 Virtualization Overview

15 Virtualization Defined Multiple types of virtualization in Data Center Network Server Storage Server Virtualization Definition: abstraction of computer resources software implementation of a computer that executes programs like a real machine 15

16 Traditional Cisco Model with MCS Servers Cisco UC Application MCS Server Hardware MCS Server CPU Memory NIC Drive Cisco UC application directly running on Cisco Media Convergence Server (MCS) Server Cisco UC application has dedicated access to hardware components 16

17 Architectural Shift: Virtualization on Hypervisor VM VM VM VM UC App UC App UC App UC App ESXi Hypervisor UCS Server Hardware CPU Memory NIC Storage Cisco UC application running as a Virtual Machine (VM) on VMware ESXi hypervisor Cisco UC application has shared access to hardware components 17

18 New Terms and Factors Cores vs Sockets Storage Types IOPS VMware 18

19 New Terms and Factors Cores vs Sockets Sockets = physical processor in server Cores = vcpu = division of processing within a socket Storage Types Storage Area Networks (SAN) EMC or NetApp Fiber Channel (FC) / Fiber Channel over Ethernet (FCoE) - preferred NFS / iscsi more restrictive Direct Attached Storage (DAS) C-Series only Input/Output Operations Per Second (IOPS) Performance measurement to benchmark computer storage devices (DAS & SAN) Core 0 Core 2 Core 1 Core 3 19

20 Virtualization with VMware Benefits from Hypervisor View Partitioning Isolation Run multiple virtual machines (VM) on single physical server Encapsulation Each VM is isolated from other VM on same server Hardware Independence VM stores systems information in files Run a VM on any server without modification Budget savings with less cabling, less power for cooling etc. 20

21 Virtualization with VMware UC on UCS Support Data Center & Desktop Products Description VMware Server A program that gets installed on an OS such as Windows or Linux No VMware Workstation Similar to Server, but adds features like snapshots. For developers. No Support ESX Hypervisor vsphere 4.x / 5.x Bare-metal hypervisor in a linux-like operating system. Designed for datacenter use. ESXi Hypervisor is a bare-metal thin hypervisor that provides real-time performance. Version support UC application dependent. No Yes vcenter Server * Manages multiple ESX/ESXi hosts Yes VMware Player Same as Server. Runs VMs. Can t create VMs. No VMware Fusion Same as Player for Mac OS X No * vcenter required for Specs-Based (more on later) 21

22 Virtualization with Vmware vsphere Features Numerous capabilities from VMware VMware vmotion VMware Storage vmotion Dynamic Resource Scheduler (DRS) VMware Fault Tolerance VMware High Availability Site Recovery Manager (SRM) Feature implementation requires more extensive VMware knowledge Recommend VMware VCP certification Not all supported fully by Cisco UC Applications BRKUCC-2225: Planning and Designing Virtual Unified Communication Solution 22

23 Solution Overview & Benefits

24 Collaboration Software vs. Traditional Business Apps Why we have rules Business-critical Tier 0 app higher uptime expectation Degradation = Outage Higher Predictability required Tier 0 Tier 1/2 Tier 3 Collaboration CRM, ERP, HRIS, directory, groupware, , etc. File/print, utilities, etc. Network-centric and People-centric More client/client, More Session-based Different resource usage Real-time less tolerant of loss, delay and jitter Application footprint" not what Server admin used to CPU benchmarks usually don t correlate well Blah, blah Voice Video IM etc. Blah, blah Less cores, RAM, disk space More MHz and disk IOPS 24

25 Real Time Application Impacts CPU oversubscription = CPU performance issues Disk Alignment = Application Impact < 20ms for Physical Device Latency Disk Latency < 2ms for Kernel Latency 25

26 What is UC on UCS? Virtualized Cisco Collaboration on Cisco Unified Computing System Cisco Collaboration Applications VM VM VM VM VM Virtualization Software UCS C-Series UCS E-Series UCS B-Series PSTN LAN SAN 26

27 Packaged Cisco Collaboration Cisco Business Edition Portfolio Purpose-built for Midmarket Cisco Business Edition 6000 (BE6000) Optimized for Up to 1000 users Modular Design for Enterprise Cisco Business Edition 7000 (BE7000) Optimized for users Simplified UC on UCS Offering Faster & Easier Quoting as well as Deploying Hardware, Hypervisor & OVAs Factory Installed BRKCOL-2113: Business Edition 6000 Best Practice Session 27

28 Stack View of Cisco Collaboration Virtualization Support Application and Appliance Software Supported Apps & Versions 3 rd -party Apps VM VM VM VM VM Fixed-configuration VMs Manual VM placement 1v:1p Sizing Virtualization Software Cisco UC Virt. Hypervisor ( HYP OEM) Cisco UC Virt. Foundation ( FND OEM) VMware vsphere ESXi ( ST, ET, EP OEMs) Customer-provided (host, site, ELA) Lower price/feature point Regular price/feature point Non-ISV1 ESW and UCSS ISV1 Hardware Compute, Storage, IO adapters, Network Hyper-V KVM Xen Cisco UCS only Fixed BOM Committed app perf. etc. etc. etc. UCS or any 3 rd -party server Variable BOM - min spec Guidance-only app perf. Tested Reference Configuration (UC on UCS TRC) Specs-based (UC on UCS) Specs-based (3 rd -party Server on VMware HCL) 28

29 Cisco Collaboration Virtualized Premise Offers Tested Reference Configuration (TRC) Specs-based Business Edition 6000/7000 UC on UCS TRC UC on UCS Specs-based 3 rd -Party Specs-based More Tell me what to do (more Turnkey) Less Assurance Simplicity Validation by BU Choices Existing Investment Leverage Validation by Customer Less I know what I m doing (more Traditional) More 29

30 UC Virtualization Specs-Based Overview UCS & Third Party servers on VMware hardware compatible list (HCL) Cisco supports UC applications only and not performance of platform Not all UC applications support Specs Based (UCCE) Need to review Docwiki for current support Positioned for customers with extensive virtualization experience Customer assumes responsibility/risk to configure/scale hardware adequately Customer expected to perform troubleshooting via VMware vcenter prior to calling TAC BRKUCC-2225: Planning and Designing Virtual Unified Communication Solution 30

31 Specs-Based - Requirements TRC Specs-Based Limited Cisco UCS servers Limited CPUs UCS C: Limited DAS options UCS B: FC SAN only Any server More CPUs options Flexible DAS & SAN ANY Server (VMware compatible) Xeon 5600 or GHz E5-2400/2600/4600 v1/v GHz (Restricted Performance) E5-2600/4600 v1/v GHz E7-2800/4800/ GHz (Restricted Performance) E7-2800/4800/ GHz Any Storage compatible with Server and VMware E.g. Flexible DAS config, FC, FCoE, iscsi, NFS NAS UCS C: Limited Options UCS B: Flexible Adapters Optional Flexible adapters Required Any adapters compatible with server and VMware vcenter required (for logs and historical statistics) 31

32 UC on UCS TRCs Capacity (using Unified CM VMs) # App VMs (per Host) 2XL XL L S XS (Planned) 1K per App VM 1K Total S+ 2.5K per App VM 2.5K Total M 2.5K per App VM > 2.5K Total 7.5K per App VM > 2.5K Total # Users (per App VM vs. Total) 10K per App VM > 2.5K Total 32

33 Shipping TRCs and OEM Virtualization Software 2XL B440 M2 TRC#1 (UCS-B440M2-VCDL1) Full-width Blade, Quad E (40-cores), 256Gb RAM, Diskless UC on UCS XL L M B230 M2 TRC#1 (UCS-B230M2-VCDL1) Half-width Blade, Dual E (20-cores), 128Gb RAM, Diskless C260 M2 TRC#1 (UCS-C260M2-VCD2) 2RU Rack-mount, Dual E (20-cores), 128Gb RAM, DAS B200 M3 TRC#1 (UCUCS-EZ-B200M3 or UCSB-EZ-UC-B200M3) Half-width Blade, Dual E (16-cores), 96Gb RAM, Diskless C240 M3S TRC#1 (UCUCS-EZ-C240M3S) 2RU Rack-mount, Dual E (16-cores), 96Gb RAM, DAS C220 M3S TRC#1 (UCUCS-EZ-C220M3S) 1RU Rack-mount, Dual E (8-cores), 64Gb RAM, DAS C240 M3S TRC#1 (BE7K-K9 / BE7K-K9-XU) 2RU Rack-mount, Dual E (16-cores), 96Gb RAM, DAS S+ C220 M3S TRC#2 (BE6K-STBDL-PLS-K9= / -XU=) 1RU Rack-mount, Dual E (16-cores), 48Gb RAM, DAS S C220 M3S TRC#2 (BE6K-ST-BDL-K9= / -XU= or UCSC-C220-M3SBE=) 1RU Rack-mount, Dual E (8-cores), 32Gb RAM, DAS UC on UCS UC on UCS UC on UCS UC on UCS UC on UCS BE7000 BE6000 HD UC on UCS BE6000 MD UC on UCS Cisco UC Virtualization Foundation 5.x R-VMW-UC-FND5-K9 -- VMW-UC-FND5-SNS CON-ESW-UCFND5 UCSS-U-VMW-FND-1-1 UCSS-U-VMW-FND-2-1 UCSS-U-VMW-FND-3-1 UCSS-U-VMW-FND-5-1 UCSS-U-VMW-FND-OPS UCSS-U-VMFND-SMS-1 UCSS-UVMFND-SMS-1K Hardware BOM s: 33

34 # Apps TRC Capacity Comparison Restricted Performance Full Performance BE6000 VM VM VM VM BE7000 VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM BE 6000 HD Server (Small Plus TRC, 16c) VM VM VM VM VM BE7000 (Medium TRC*, 12c) Large TRCs*, 16c Extra-Large TRCs*, 20c 2X-Large TRC*, 40c VM VM VM VM VM BE 6000 MD Server (Small TRC, 8c) VM VM VM VM Medium TRC*, 8c *VM counts are averages/examples only and vary by design. #Users <1K users ( K devices) 1K-5K users (<15K devices) >5K users (>15K devices) 34

35 Applications Determine Needed Hardware UCM 7.5K User VM GHz Unity Cxn IM&P UCCX 5K 5K 300 User User Agent VM VM VM Virtualization Software GHz GHz GHz Σ = Total 8 cores 6GB RAM 110 GB 6GB RAM 200 GB 4GB RAM 2x 80GB 4GB RAM 2x 146GB = Total 20GB +2GB for VMW = 762 GB Use as inputs to Physical Server Spec-ing 1 vnic 1 vnic 1 vnic 1 vnic = 4 vnics 35

36 TRC s Creation Process BU supersets Specs to Size Hardware BOM 1K 2.5K 100 1K 5K 500 1K 2K (25+ other apps) 7.5K 10K 10K 20K 5K 15K 400 Σ Σ Σ Σ 2.5K 2.5K 2.5K 1. Target Price/Performance 2. Worst-case specs for each app 3. Super-set specs for TRC BOM UCS C220 M3S TRC#1 36

37 Benefits Example: Just Enough Infrastructure 5K users with Dial tone, voic , IM & Presence. 10% are Contact Center agents. All apps redundant. 72% less servers with reduced maintenance/support costs. 22 RU 3 RU 86% less space Reduced energy costs 11 servers 3 servers 33x 9x 72% less LAN ports 80% less cables 22x 6x 37

38 What does Supported mean? Guaranteed vs. Guidance-only Works? Allowed by Cisco Collab support policy? Did Cisco Collab Test / Validate? Server TACsupported if not working or not performing? Packaged Cisco Business Edition 6000 / 7000 UC on UCS Tested Reference Configuration UC on UCS Specs-based 3 rd -party Server Specs-based See TAC TechNote #

39 Clarifying Support Demarcation App + OS Software Virtualization Software Compute Hardware Network Hardware (route/switch/fabric) Storage Hardware Cisco TAC TechNote: VM VM VM OEM UCS and IO adapters on UCS RAID adapters on UCS DAS on UCS 3 rd -party Apps VM VM Customer-provided 3 rd -party route/switch/fabric 3 rd -party storage arrays Cisco TAC supports products that are 1. Purchased from Cisco 2. With a valid, paid-up maintenance contract Otherwise, warm handoff with triage as needed. Use converged infrastructure solutions to expand coverage etc.

40 Guidance on Purchasing

41 How To Buy? Considerations to Purchasing Existing Cisco UCS customer? Is there an existing Data Center w/ SAN? ROI & Project Completion realized much earlier SAN / Data Center knowledge simplifies deployment Is UC a driver for implementing SAN? Number of users in UC solution & applications? Which group is driving purchase & has budget? Level of VMware / Virtualization Experience? Desired VMware feature set? 41

42 Determine Collaboration Architecture Application Design = same; Hardware Design = different Unified CM Unity Connection Unified CCX or VM for Unified CM Pub VM for Unified CM Sub VM for Unity Cxn VM for Unified CCX 4 physical servers 4 virtual servers (VM s) on 1 physical server 42

43 Platform Choices Purchasing Options 1 Tested Reference Configuration (TRC) Business Edition 6000/7000 UC on UCS 2 Specs-Based UC on UCS UC on 3 rd Party Servers 43

44 Packaged, TRC or Specs Based Platform Decision Tree and Sizing BE6000 <1000 Users, otherwise BE7000 Start Buying UCS Servers YES Contact Center Centric NO Less than 5000 Users YES NO NO TRC s Support Deployment YES NO Select TRC platform based on chassis and storage UC Applications supported with Specs-Based? NO VMware expertise? Level of TAC support desired? YES Define hardware 1 requirements (vcpus, RAM, storage) Select and customize Specs-based platform Unified Communications Virtualization Supported Applications: 44

45 DocWiki: 45

46 Management in Hardware Management in VMware Management in Apps Stack view of Virtualized Collaboration VM VM VM Supported Apps & Versions Virtual Machine Templates (OVAs) Sizing & Co-residency Rules Virtualization Software vsphere ESXi Full-featured / priced Regular license/support logistics or Cisco UC Virtualization Hypervisor Cisco UC Virtualization Foundation Less features, Lower price Simplified license/support logistics Hardware Compute, Network, Storage Depending on Application UC on UCS TRC UC on UCS Specs-based HP/IBM Specs-based Support for DAS, Diskless, SAN/NAS, Adapters also varies for TRC vs. Specsbased. 46

47 Management in Hardware Management in VMware Management in Apps Virtualization Software VMware Hypervisor Options VM VM VM Supported Apps & Versions Virtual Machine Templates (OVAs) Sizing & Co-residency Rules Virtualization Software vsphere ESXi Full-featured / priced Regular license/support logistics or Cisco UC Virtualization Hypervisor Cisco UC Virtualization Foundation Less features, Lower price Simplified license/support logistics Hardware Compute, Network, Storage Depending on Application UC on UCS TRC UC on UCS Specs-based HP/IBM Specs-based Support for DAS, Diskless, SAN/NAS, Adapters also varies for TRC vs. Specsbased. 47

48 Management in VMware Virtualization Software VMware Hypervisor Options Virtualization Software vsphere ESXi Full-featured / priced Regular license/support logistics or Cisco UC Virtualization Hypervisor Cisco UC Virtualization Foundation Less features, Lower price Simplified license/support logistics Cisco DC TAC Supported Cisco Voice TAC Supported Upgrades / Patches from Cisco.com or VMware depending on purchasing route VMware vsphere 5.0 / 5.1 Various Editions: Standard, Enterprise, Enterprise Plus UC on UCS VMware Requirements: Upgrades from Cisco.com Cisco UC Virt. Hypervisor 5.x Business Edition only 2-socket, 16GB vram Cisco UC Virt. Foundation 5.x Cisco UC app suite BE add-on option 2-socket, 32 GB vram 48

49 VMware vsphere Editions Standard Enterprise Enterprise Plus vcpu Entitlement 8 vcpu 32 vcpu 64 vcpu vmotion, Storage vmotion High Availability, Fault Tolerance Distributed Resources Scheduler (DRS), Distributed Power Management (DPM) Distributed Switch, Nexus 1000V VMware s Feature List for vsphere: VMware s Pricing: VMware s vram Policy: 49

50 VMware Purchasing Options Cisco UC Virt. Hypervisor 5.x Cisco UC Virt. Foundation 5.x VMware vsphere 5.x BE6000 / BE7000 UC on UCS TRC UC on UCS Specs- Based Mandatory (auto-included) Optional (add-on to BE6000/7000 bundle) Optional (add-on to BE6000/7000 bundle) Third Party Specs- Based Not supported Not supported Not supported Mandatory to have either Foundation or vsphere Mandatory to have either Foundation or vsphere More powerful server hardware may not be able to be fully utilized with Foundation Not supported Mandatory VMware vcenter Optional Optional Mandatory Mandatory Buy from Cisco Mandatory Optional Optional Optional not UC Foundation Buy from VMware Not supported Optional Optional Optional Customer Provide Not supported Optional Optional Optional VMware free ESXi download Supported (vsphere Hypervisor 5.x Edition) 50

51 Which Virtualization License Should I Use? Cisco UC Virt. Hypervisor Cisco UC Virt. Foundation VMware vsphere Standard and higher Which Solution? Cisco Business Edition only Any Cisco Collaboration Any Additional Cost? No Yes Yes Pre-Installed? Pre-installed with BE6000 / BE7000 Field-installed Support Cisco Voice TAC Cisco Voice TAC Field-installed Cisco DC TAC if OEM, otherwise VMware vcenter Support No Yes Yes Advanced VMware Features No No Yes based on Edition PCD Support Incompatible Compatible Compatible 3 rd -party Apps co-residency Limited Limited Any allowed See also 51

52 VMware Licensing Decision Tree Start Nexus 1000V needed? YES Enterprise Plus NO Contact Center & >4 vcpu NO Third Party Servers NO vram > 32Gb or vcpu > 8/VM NO >2-Socket Servers NO YES YES YES 52 YES vcpu entitlement 64 vcpu 8 vcpu 32 vcpu UC Foundation Enterprise Standard VMware features dictate edition selection also: BRKUCC-2225: Planning and Designing Virtual Unified Communication Solution

53 VM Placement Tool Visual placement tool Greatly simplifies design Most co-residency rules are implemented Virtual Machine Placement Tool (VMPT): 53

54 How To Buy? Conclusion Design full UC Architecture first Understand Cisco UC Virtualization model Review UC solution against DocWiki Determine environment for solution install Data Center, SAN, Server Vendor Desired support model Cisco TAC front line Level of VMware expertise Determine server needs VM Placement Tool Finalize buying decisions 54

55 What Questions Do You Have? 55

56 Conclusion

57 Need more? Want more details? BRKUCC Planning and Designing Virtual Unified Communication Solution BRKUCC Migration and Co-Existence Strategy for Collaboration Applications in a Virtualized Environment Upgrade Resource Central Questions after you go home? Ask the BU at Collaboration User Group Technical design information at 57

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63 More on UCS E and other ISR blade support AXP SRE Older - no support UCS Express SREV-910 X Other SREV-9xx Older - limited support - CUCM 8.6 controlled release: US DoD only. - CUC specs-based only - MediaSense 8.5(4) UCS E-Series E140D M1 E140DP M1 Other UCS E-Series E160D M1 E160DP M1 E140S M1 Specs-based-only support - Restricted UC Perf. CPU (E5-24xx at GHz) - Expect low scale (<4 VMs, few 100 users?) due to IOPS bottlenecks Unity Cxn: - Otherwise, no support - CPU GHz too slow for Specs-based. - No TRC until Midmarket does one see the BE6K PMs. 63

64 Other Hardware Support Rules UC on UCS TRC UC on UCS Specs-based HP/IBM Specs-based Virtualization Software Requirements Allowed Servers Must be on VMware HCL: vsphere REQUIRED. Select UCS B/C Models only Select UCS E models planned Must be on VMware HCL: vsphere + vcenter REQUIRED. Any UCS model satisfying rest of policy Must be on VMware HCL: vsphere + vcenter REQUIRED. Others Any model satisfying rest of policy. Processor / CPU Memory / RAM Storage Adapters (e.g. LAN/Storage Access) Specified CPU models only. Specified Intel Xeon architectures only. Minimum core speed dependent on UC app and VM template Required physical core count = UC VMs vcpu (+1 if Unity Cxn) Available Capacity fixed on TRC, user-defined with Specs-based. Required Capacity = UC VMs vram + 2GB for vsphere Follow server vendor rules for module speed and population (quantity, density, banks / balanced ) Must be on VMware HCL and supported by server vendor TRCs mostly DAS (rack). Specs-based offers DAS, SAN (FCoE, FC, iscsi), NAS (NFS) DAS and RAID config fixed in TRC, user-defined in Specs-based. Minimum latencies required (kernel disk command + physical device command + guest) Available Capacity fixed on TRC, user-defined in Specs-based Required Capacity = UC VMs vdisk + VMware/RAID overhead Required Performance is based on UC VM IOPS Must be on VMware HCL and supported by server vendor. TRCs mostly 1GbE NIC (rack). Specs-based offers 1GbE/10GbE NIC, 2+ Gb FC HBA, 10GbE VIC / C.N.A. 64

65 Cisco Business Edition Portfolio at a Glance Attribute Business Edition 6000 Business Edition 7000 Opportunities Design Capacity Pricing SKU Minimum Partner Requirements Launches & Marketing Promotions Midsize companies (25 to 1000 users) Scale-up Single-server solution Typically 1-2 servers in deployment and 5-8 apps per server 1000 users devices (dependent on server) 100 contact center agents $9,400 for MD Server (4 apps + Management) $20,800 for HD Server (8 apps + Management) Bundled 25-user license options included Special add-on user/app license options available BE6K-ST-BDL-K9=, BE6K-ST-BDL-XU= BE6K-STBDL-PLS-K9=, BE6K-STBDL-PLS-XU= ECS (w/o UCCX) ACAS/AUC (w/ UCCX) Targeted + Standard Midmarket Collaboration, Collaboration Breakaway Plus, Drive to Collaboration 65 Fast-growing Enterprises (1000+) Scale-out, stackable, modular building block Typically 2-4 servers in deployment and 4-6 apps per server users 15,000+ devices 100+ contact center agents (stack servers to add more users, devices, apps) $23,468 (4-6 apps typical) + app/user licensing Standard app/user licensing sold separately BE7K-K9, BE7K-K9-XU +Standard app/user licensing sold separately ACAS/AUC (w/ UCCX) ATP UCCE/CVP (w/ UCCE) Standard Collaboration Breakaway Plus, Drive to Collaboration

66 Cisco Business Edition Hardware Comparison BE6000 Attribute MD Model HD Model CPU RAM Disk 2 x 2.4 GHz E / 4 Cores / 80W / 10MB Cache 4 x 8GB (32GB) DDR MHz RDIMM/PC / dual rank/1.35v 4 x 500GB 6Gb SATA 7.2K RPM SFF HDD/hot plug/drive sled mounted 2 x 2.4 GHz E / 8 Cores / 115W / 20MB Cache / Hyper-Threading 6 x 8GB (48GB) DDR MHz RDIMM/PC / dual rank/1.35v 8 x 300GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled mounted BE x 2.5 GHz E / 6 Cores / 95W / 15MB Cache / Hyper-Threading 8 x 8GB (64GB) DDR MHz RDIMM/PC / dual rank/1.35v 12 x 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted RAID Mega RAID i + battery backup Mega RAID i + battery backup Mega RAID 9271CV + SuperCAP RAID Scheme RAID10 ~ 1TB Total RAID5 ~ 2.1TB RAID5 2 volumes of ~1.36 TB each Network PSU Virtualization Software 2 x 1Gb + 1Gb LoM On-board 1 x 650W power supply (2 nd power supply available as option) Cisco UC Virt. Hypervisor 2 CPU sockets, vram unrestricted 2 x 1Gb + 1Gb LoM On-board plus Intel i350 Quad Port 1Gb Adapter 4 x 1Gb + 1Gb LoM On-board plus 2x Intel i350 Quad Port 1Gb Adapter 2 x 650W power supplies 2 x 1200W power supplies Cisco UC Virt. Hypervisor 2 CPU sockets, vram unrestricted Cisco UC Virt. Hypervisor 2 CPU sockets, vram unrestricted 66

67 Finding UC on UCS TRC Bundle SKUs on Cisco Build & Price Tool non-be6000/7000 Direct Link Navigating from home page (UCS Solution Paks View All UC on UCS TRCs ) 67

68 How to Design BE Size applications with SRND & Collaboration Sizing Tool Place VMs with VM Placement Tool Can now import from Collaboration Sizing Tool BE7000 is a new Medium TRC Use UC on UCS rules whatever fits and is compatible is allowed If don t want preload, can order TRC as à la carte UCUCS-EZ-C220M3S BE7K-K9 UCUCS-EZ-C240M3S Hardware Highlights DO NOT CONFUSE with the previous TRCs Medium TRC C220 M3 SFF TRC#1 8 cores 8 disks BE7000 s new Medium TRC C240 M3 SFF TRC#2 12 cores 12 disks Large TRC C240 M3 SFF TRC#1 16 cores 16 disks 68

69 How to Quote BE7000 BE7000 CSR 10 Ordering Guide in 10.0 section of Partner community - quoting cheat sheets for OEM VMware 1. Quote Application Software - Existing non-be6k SKUs for CUWL, UCL, VCS, PCP, etc. - With their existing entitlements (ESW, UCSS, etc.) - No BE7000-specific software bundles or licenses 2. Quote Virtualization software - Most deals will leverage included VMW-VS5-HYP-K9 - Otherwise FND, ST, ET, EP, vcenter sold separately 3. Quote BE7000 preloaded servers - Top-level BE7K-K9 or BE7K-K9-XU - Hardware support (SNT, etc.) on top-level - If using included virt. software, add ESW and UCSS on VMW-VS5-HYP-USEL to enable upgrades and TAC support 69