IP PHONE Training Guide CISCO 7945 TIG. Technology Integration Group

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1 IP PHONE Training Guide CISCO 7945 TIG Technology Integration Group

2 Table of Contents! Placing a Call! Display & Buttons! Call Transfer! Conference Call! Call Forward! Directory Access! Voic

3 How to Place a Call! Lift the handset OR for speakerphone press the New Call softkey button " Dial target number You can also use the Speakerphone button during the call

4 Display & Buttons SCREEN Header Line Label Session Button Labels Line Buttons Softkeys Navigation Pad Messages Button Directory Button Help Button Settings Button Services Button Volume Button Speakerphone Button Mute Button Headset Button

5 Call Transfer

6 Call Transfer! Place or receive a call

7 Call Transfer! Place or receive a call " Press Transfer softkey

8 Call Transfer 19711! Place or receive a call " Press Transfer softkey # Dial target number

9 Call Transfer! Place or receive a call " Press Transfer softkey # Dial target number $ Announce desire to transfer call

10 Call Transfer! Place or receive a call " Press Transfer softkey # Dial target number $ Announce desire to transfer call % Press Transfer again

11 Call Transfer! Place or receive a call " Press Transfer softkey # Dial target number $ Announce desire to transfer call % Press Transfer again & Transfer complete

12 Call Transfer! Place or receive a call " Press Transfer softkey # Dial target number $ Announce desire to transfer call % Press Transfer again & Transfer complete You can use the Corporate Directory & Calls Logs to select a 3rd party or Target

13 Conference Call 1 + 2

14 Conference Call 1 + 2! Place or receive a call

15 Conference Call 1 + 2! Place or receive a call " Press More softkey

16 Conference Call 1 + 2! Place or receive a call " Press More softkey # Press Confrn softkey

17 Conference Call 1 + 2! Place or receive a call " Press More softkey # Press Confrn softkey $ Place second call

18 Conference Call 1 + 2! Place or receive a call " Press More softkey # Press Confrn softkey $ Place second call % Announce desire to conference

19 Conference Call 1 + 2! Place or receive a call " Press More softkey # Press Confrn softkey $ Place second call % Announce desire to conference & Press Confrn again

20 Conference Call 1 + 2! Place or receive a call " Press More softkey # Press Confrn softkey $ Place second call % Announce desire to conference & Press Confrn again ' Press More & ConfList to view & remove conferees

21 Conference Call Join Active Sessions

22 Conference Call Join Active Sessions! Place or receive 1st call

23 Conference Call Join Active Sessions! Place or receive 1st call " Place or receive 2nd call

24 Conference Call Join Active Sessions! Place or receive 1st call " Place or receive 2nd call # Press More softkey

25 Conference Call Join Active Sessions! Place or receive 1st call " Place or receive 2nd call # Press More softkey $ Press Select softkey

26 Conference Call Join Active Sessions! Place or receive 1st call " Place or receive 2nd call # Press More softkey $ Press Select softkey % Use Navigation button to hi-lite 2nd session

27 Conference Call Join Active Sessions! Place or receive 1st call " Place or receive 2nd call # Press More softkey $ Press Select softkey % Use Navigation button to hi-lite 2nd session & Press More then Select softkeys again

28 Conference Call Join Active Sessions! Place or receive 1st call " Place or receive 2nd call # Press More softkey $ Press Select softkey % Use Navigation button to hi-lite 2nd session & Press More then Select softkeys again ' Press Join softkey

29 Call Forward Forward all incoming calls to a 3rd party extension/phone

30 Call Forward Forward all incoming calls to a 3rd party extension/phone! Press the CFwdALL softkey button

31 Call Forward Forward all incoming calls to a 3rd party extension/phone! Press the CFwdALL softkey button " Dial target number to which all incoming calls will be forwarded

32 Call Forward Forward all incoming calls to a 3rd party extension/phone! Press the CFwdALL softkey button " Dial target number to which all incoming calls will be forwarded # All incoming calls forwarded to 3rd party

33 Call Forward Forward all incoming calls to a 3rd party extension/phone! Press the CFwdALL softkey button " Dial target number to which all incoming calls will be forwarded # All incoming calls forwarded to 3rd party $ To release, press CFwdALL again

34 Call Forward Forward all incoming calls to a 3rd party extension/phone! Press the CFwdALL softkey button " Dial target number to which all incoming calls will be forwarded # All incoming calls forwarded to 3rd party $ To release, press CFwdALL again To forward calls to voic use as target number

35 Directory Access

36 Directory Access! Press Directory Access button

37 Directory Access! Press Directory Access button " Use Navigation button to select Corporate Directory

38 Directory Access! Press Directory Access button " Use Navigation button to select Corporate Directory # Enter 1st or last name

39 Directory Access! Press Directory Access button " Use Navigation button to select Corporate Directory # Enter 1st or last name $ Press Search softkey

40 Directory Access! Press Directory Access button " Use Navigation button to select Corporate Directory # Enter 1st or last name $ Press Search softkey % Use Navigation button to select name

41 Directory Access! Press Directory Access button " Use Navigation button to select Corporate Directory # Enter 1st or last name $ Press Search softkey % Use Navigation button to select name & Press Dial softkey to place the call

42 Directory: Missed Calls

43 Directory: Missed Calls! Press Directory Access button

44 Directory: Missed Calls! Press Directory Access button " Select Missed Calls

45 Directory: Missed Calls! Press Directory Access button " Select Missed Calls # Use Navigation button to select name

46 Directory: Missed Calls! Press Directory Access button " Select Missed Calls # Use Navigation button to select name $ Press Dial softkey

47 Directory: Missed Calls! Press Directory Access button " Select Missed Calls # Use Navigation button to select name $ Press Dial softkey % To view call info press the Details softkey.

48 Voic Login to Voic from your desk Press the Envelope Key! Enter your password + # (Note temporary new user passwords are 12345) Login to Voic from another desk Press the Envelope Key! or dial Press ( + PIN (phone ext.) + # Enter your password + # Access your Voic from the outside Dial Press ( + PIN + # Enter your password + #

49 District Codes! District Office 10! Central 21! Banning HS 29! Coombs 26! New Horizon 30! Nicolet 35! Hoffer 23! Cabazon 31! Hemmerling 22! MOT 11

50 I Need More Help!! Contact your IT Help Desk ext 10HELP (104357)! or

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