DeIC 2016 conference IT- og Netværksudfordringer på Campus. Thomas Laurids Pedersen Cisco Danmark AS

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1 DeIC 2016 conference IT- og Netværksudfordringer på Campus Thomas Laurids Pedersen Cisco Danmark AS

2 Agenda Why would AU IT engage with Cisco for a strategic roadmap How are Cisco working with such an engagement What is the outcome of the activity

3 What is the reason? The goal is to supply AU IT with input to a business oriented architecture roadmap enhanced with global trends to add to AU IT s existing strategy, through a structured process.

4 In summary 2 team workshops + 10 individual interviews = 14 initiatives

5 Process & Format Interview & Workshop(s) Current state Future known requirements Extract marked & technology trends Analysis & Sparring Analysis requirements Define design & platforms 1:1 or milestone workshops Closing Workshop Presentation of analysis & initiatives Proposition of new services solutions

6 Cisco s Architecture Method Alignment with TOGAF Engage Gather and Analyze Build and Validate Present and Gain Implement and Evolve Engage Implement & Evolve Stage of Lifecycle Gather & Analyze Stage of Lifecycle Implementation Roadmap built in F Blueprints built in B, C, D Build & Validate Stage of Lifecycle Business Case built in E

7 Methodology flow Customer Experience Outcomes Business Priorities Business Capabilities Initiatives Technical Capabilities

8 Strategic IT roadmap Århus Universitet IT - SUMMARY Thomas Laurids Pedersen & Søren Dulong Andreasen Cisco Danmark ApS April 2016

9 Business Priority Business Capabilities Quality Repeatable Service Descriptions Change Management IT Security Cost effectiveness Automation Self service simplification Private cloud AU experience AU mobile app Wayfinding Video supported learning

10 Business Requirements to IT Capability Mapping Business outcomes High Quality. Standard services in catalog Business data analytics IT security maintenance IT capabilities Ability to monitor and report on infrastructure stack wired and wireless. Fixed service offerings with detailed metrics. Network Quality Policy QoS Implement a common QoS policy across campus, wired and wireless network. Security awareness - conduct security campains/student video learnings Security enforcement Implement network admission control and security segmentation.

11 Business priorities to Solutions mapping Business priorities Business priorities Business outcomes IT capabilities Solutions Solutions Quality Cost effectiveness AU experience Performance Reporting Service descriptions Change Management Network Quality Policy QoS Security awareness Security enforcement Automation Private cloud Service Catalog Energy management Capacity management Student experience Data driven facility usage Enhanced communication Immersive Campus wifi Remote expert 1. ITSM system 2. 24/7 ops support 3. Network security 4. Cloud Platform 5. Branch Automation 6. Datacenter Automation 7. Location based services 8. Campus wifi 9. Smart sensor data 10. Video 11. Remote Expert 12. Smart Lightning 13. AU mobile platform 14. Collaboration

12 Gap analysis The Roadmap

13 Priorities to initiatives mapping Quality Cost effectiveness AU experience Solution Solution Solution FOUNDATION ENABLING IMPACTING 10. Video 11. Remote Expert 12. Smart Lighting 13. AU mobile platform 3. Network Security 1. ITSM system 2. 24/7 ops support 6. Datacenter Automation 4. Cloud platform 5. Branch Automation 9. Smart sensor data 14. Collaboration 7. Location based services 8. Campus WiFi

14 Business solution to solution complexity matrix High Complexity includes cost, effort and relative system integration complexity. 5. Branch Automation 6. Datacenter Automation 4. Cloud Platform Relative business impact 13. AU mobile platform 11. Remote Expert 8. Campus wifi 10. Video 9. Smart sensor data 14. Collaboration 3. Network Security 1. ITSM system 7. Location based services 12. Smart Lightning 2. 24/7 ops support Low Relative complexity to change Higher

15 Strategic IT Roadmap Short Term Focus Medium Term Vision Long Term Vision 13. Collaboration 8. Campus wifi 1. ITSM system 4. Cloud Platform 2. 24/7 ops support 11. Remote Expert 3. Network Security 10. Video 12. Smart Lightning 5. Branch Automation 9. Smart sensor data 6. Datacenter Automation 13. AU mobile platform 7. Location based services

16 Gap analysis The next step

17 Network Infrastructure Architecture Stack Collaboration Business Critical Apps NON Business Critical Apps Telephone Video Conf Endpoint Smart Phone / Tablet Laptop / Desktop LED Camera Other Collaboration Services Differentation Services Power Services Analytics Services Security Services VPN WAN/MAN Cloud Internet LAN WLAN DC Campus Branch Plant Offshore

18 Recommendations per network area Transforming current state to a future state supporting the business requirements will require changes LAYER FUNCTION FUTURE TRANSITION STEPS Endpoint Enable endpoint classification and marking of Skype for Business voice, video and possibly sharing. Invoke WMM wireless queuing. Transition endpoints with legacy wireless standards. Wireless Accept WMM on the AP/WLC. Transition abg access points to ac. Consider transitioning n access points to ac. Increase density thus decrease cellsizes. Access Transition 100Mb access switches. Add multiple gigabit uplinks thus decrease oversubscription ratio. Core/Dist Transition End of Life switches WAN Establish dedicated connectivity to realtime critical cloud providers with options for QoS DC In good shape align QoS configuration for voice/video with campus network infrastructure

19 Thank you.

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