What's this Cloud Thing, Should I consider it and How do I get there?

Transcription

1 What's this Cloud Thing, Should I consider it and How do I get there? Colin Dawes Chief Technology Office Syntax MONTREAL BOSTON TORONTO NEW YORK John Walter Lindt & Sprungli (Canada) jwalter@lindt.ca

2 Presentation Abstract In this session we will look at several different definitions of Cloud, what they mean, which ones are applicable to EnterpriseOne and more importantly which ones are not. Building the comparison to go cloud or not is a critical exercise for any organization and real world customer scenarios will be examined and the essential check list will be reviewed. Hear from John Walter, Lindt & Sprungli Canada on how they used their EnterpriseOne upgrade to move to the cloud and saved time and money along the way. For those focused on migrating to the cloud the best practices for moving to the cloud will be reviewed. Even those not considering or interested in the cloud will benefit from the techniques presented in this session for cost comparison, IT resource redeployment and strategic planning. MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 2

3 Agenda About Lindt & Sprungli (Canada) Cloud Computing Business Proposition Cloud Computing Definition Cloud Deployment Models Cloud Service Models Cloud Consumption Models JD Edwards EnterpriseOne in the Cloud Lindt & Sprungli (Canada) in the Cloud Cloud Deployment Best Practices Question & Answers MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 3

4 About Lindt & Sprungli (Canada) MONTREAL TORONTO BOSTON NEW YORK

5 About Lindt & Sprungli (Canada) Canadian Subsidiary of L&S Group based in Switzerland Sales, Distribution & Retail > 200 Employees Implemented JD Edwards v8.12 in 2008 MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 5

6 JD Edwards at Lindt & Sprungli (Canada) FINANCIAL MANAGEMENT: General Ledger Expense Management Cash Management Accounts Payable Fixed Asset Accounting Accounts Receivable Advanced Cost Accounting Financial Reporting Financial Planning and Budgeting ANALYTICS: Analytics Enterprise Performance Management HUMAN CAPITAL MANAGEMENT: HCM Foundation Human Resources Time and Labor Payroll Employee & Manager Self-Service erecruit CUSTOMER RELATIONSHIP MANAGEMENT: CRM Foundation Mobile Sales Sales Order Management Demand Consensus Sales Force Automation Advanced Pricing Agreement Management Configurator Product Variants Multi-Channel Support Solution Advisor Case Management Self-Service Branch Scripting CAPITAL ASSET MANAGEMENT: Work Order Management Equipment Cost Analysis Condition Based Maintenance Resource Assignments TOOLS AND TECHNOLOGY: Tools IBM Technology Foundation Oracle Technology Foundation MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 6

7 JD Edwards at Lindt & Sprungli (Canada) MANUFACTURING: Demand Flow Manufacturing Plant Manager s Dashboard Manufacturing Management (PDM, ETO, Shop Floor) Requirements Planning Quality Mgmt Blend Management Configurator SUPPLY CHAIN PLANNING: Production Distribution & Planning Supply Planning & Vehicle Loading Production Scheduling Demand Forecasting Sales & Operations Planning Demand Consensus Order Promising Advanced Forecast Modeling Supply Chain Business Modeler Strategic Network Optimization SUPPLY MANAGEMENT: Buyer Workspace Agreement Management Procurement & Subcontract Management Supplier Self-Service Operational Sourcing Requisition Self-Service Grower Management Grower Pricing & Payments SUPPLY CHAIN EXECUTION: Transportation Management Inventory Management Warehouse Management Advanced Stock Valuation Bulk Stock Inventory RFID Processor Demand Scheduling Execution PROJECT MANAGEMENT: Project Costing Contract and Service Billing Change Management REAL ESTATE AND HOME CONSTRUCTION: Real Estate Management Analytics Advanced Real Estate Forecasting Homebuilder Real Estate MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 7

8 JD Edwards at Lindt & Sprungli (Canada) DATE ACTIVITY May 2008 Canada Go-Live on EnterpriseOne 8.12 Servers hosted in New Hampshire Feb 2014 Migrate EnterpriseOne 8.12 to the Syntax Enterprise Cloud August 2014 Upgrade to EnterpriseOne 9.1 Future Tools Release X or 9.2 MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 8

9 Cloud Computing MONTREAL TORONTO BOSTON NEW YORK

10 Cloud Benefits MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 10

11 The Promise of Enterprise Cloud Which benefits of cloud are most important to your organization? Source: Computerworld Strategic Marketing Services, February-March 2014 Cloud Survey MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 11

12 Why Cloud High efficiency sharing of pooled resources High availability Elastic scalability Faster deployment Allow internal IT to focus on business innovation rather than operations and upgrades MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 12

13 Barriers to Cloud Computing Security perception Comfort Level - reduced visibility and loss of full control Quality of Service performance and scalability Integration in house systems Terms of Service locked in for fixed term MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 13

14 Cloud Computing Definition MONTREAL TORONTO BOSTON NEW YORK

15 Cloud Computing Definition The National Institute of Standards (NIST) Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 15

16 Cloud Computing Definition MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 16

17 Cloud Computing Deployment Models MONTREAL TORONTO BOSTON NEW YORK

18 Cloud Deployment Models Private, Public or Hybrid Cloud MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 18

19 Private Cloud: Fastest Growing! Source: Computerworld Strategic Marketing Services, February-March 2014 Cloud Survey MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 19

20 Workloads moving to the Cloud Source: Computerworld Strategic Marketing Services, February-March 2014 Cloud Survey MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 20

21 Cloud Computing Service Models MONTREAL TORONTO BOSTON NEW YORK

22 Cloud Service Models IaaS, PaaS or SaaS MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 22

23 Virtualization Cloud Virtualization = Software that manipulates infrastructure, enabling one server or network act like many Cloud = Service-based computing model providing self-service, elasticity, shared resources, and pay-as-you-go MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 23

24 Infrastructure - On Premise or Hosted 28/06/ MONTREAL TORONTO BOSTON NEW YORK

25 Managed Services and/or Cloud Hosted 28/06/ MONTREAL TORONTO BOSTON NEW YORK

26 Cloud Computing Consumption Models MONTREAL TORONTO BOSTON NEW YORK

27 Cloud Choices for JD Edwards EnterpriseOne Range of options for JD Edwards customers on the Syntax Enterprise Cloud On Premise Managed On Premise Syntax Remote Managed Syntax Enterprise Cloud (IaaS) Syntax Managed Syntax Enterprise Cloud (SaaS) Syntax Enterprise Cloud (SaaS) JD Edwards Complete ERP Suite Yes Yes Yes Yes - BPS Yes - BPS CNC Management Hosting Location Software License Change Control Application Management Managed Hosted & Managed MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 27

28 JD Edwards EnterpriseOne in the Cloud MONTREAL TORONTO BOSTON NEW YORK

29 JD Edwards EnterpriseOne in the Cloud MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 29

30 JD Edwards EnterpriseOne in the Private Cloud Existing JD Edwards customers can get core benefits of cloud in a managed private cloud deployment Protection from platform obsolescence No investment in talent or infrastructure to build & run system Predictable, monthly service costs MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 30

31 JD Edwards EnterpriseOne in the Public Cloud Multi-tenancy refers to a principle in software architecture where multiple customers (tenants) are served by a single software application instance. It is regarded as an integral element of Public Cloud Computing. MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 31

32 JD Edwards EnterpriseOne in the Public Cloud Many first generation Multi-tenant & SaaS applications are designed to share a common database Data between tenants is delineated through use of a tenant ID column that is found within each tenant shared table. JD Edwards EnterpriseOne was NOT Designed outof-the-box as multi-tenant solution MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 32

33 JD Edwards EnterpriseOne in the Public Cloud For JD Edwards EnterpriseOne to run in a shared cloud, virtualization is leveraged and tenant resources and data are delineated via isolation through adapted technologies. Project completed to produce a Whitepaper, identify gaps and leverage Oracle software to support multi-tenancy for JD Edwards EnterpriseOne MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 33

34 Lindt & Sprungli (Canada) in the Cloud MONTREAL TORONTO BOSTON NEW YORK

35 Lindt & Sprungli (Canada) in the Cloud MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 35

36 Lindt Before Cloud ERP Systems hosted at L&S USA Data Centre Physical Servers Minimal Redundancy/High-Availability Best Effort Incident Mgmt / Helpdesk MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 36

37 Lindt Cloud Migration New Environment Built & Tested Network Links Established All Dependencies Recorded and Cut Over Plans Developed Data Backed-up & Restored and/or Replicated to Environment GO LIVE MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 37

38 Lindt Upgrade in the Cloud 9.1 Environment Prepared Prototype Environment populated with Production Data Backup for Testing All Scripts of Business Processes tested, issues identified and resolved Migration from Create!Forms to BI Publisher MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 38

39 Lindt After Cloud Some initial temporary turbulence Oracle Tools Release Issues Cognos Data Cube daytime builds SQL Data Extracts & Stored Procedures during the Day ReportsNow Database Load during the day Insight Reporting Database Load during the day MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 39

40 Lindt Cloud Benefits Incident Mgmt & SLA s Syntax Success Manager -SPOC Bi-Weekly Status Meetings Syntax EnterpriseCare Reports Ability to Scale Access to Technical Expertise MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 40

41 Lindt Cloud Lessons Need for Performance Metrics Syntax EnterpriseCare for EnterpriseOne Syntax EnterpriseCare for Infrastructure Testing, testing, testing! MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 41

42 Cognos BI? Lindt Cloud Next Steps Continued Performance Tuning Scaling for Busy Season Increased Transaction Loads MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 42

43 Preparing to Deploy in the Cloud MONTREAL TORONTO BOSTON NEW YORK

44 Roadmap to Cloud Cloud is an Evolution MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 44

45 Syntax Cloud Migration Process MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 45

46 Administering and Reporting on JD Edwards EnterpriseOne in the Cloud MONTREAL TORONTO BOSTON NEW YORK

47 EnterpriseOne System Administration Lifecycle Management Manage JD Edwards EnterpriseOne Server Manager Oracle Enterprise Manager Application Management Pack for JD Edwards EnterpriseOne Oracle Real User Experience Insight (REUI) with JD Edwards EnterpriseOne Accelerator Oracle Database Diagnostics and Tuning Pack Implement Oracle Application Testing Suite (OATS) Functional Testing Load Testing Test Management Real Application Testing Data Masking Oracle User Productivity Kit (UPK) Deploy JD Edwards EnterpriseOne Change Assistant Change Management MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 47

48 EnterpriseOne System Administration Oracle Management Tool Key features JD Edwards EnterpriseOne Middleware Database Operating Systems Servers Storage EnterpriseOne Application Management Tools EnterpriseOne Server Manager Oracle Enterprise Manager Application Management Suite for E1 Oracle REUI for E1 Accelerator JDE E1 Object Management Package Build and Deploy Change Assistant Environment Copy Real Time Metrics Problem Resolution Configuration Changes Deploy/Patch Tool Releases Real User Insight Proactive Alerting Reporting and Historical Metrics Service Level Agreements DB Management Patching &Provisioning Cloud Management Exadata & Exalogic Management Incl Incl $$$ $$$ $$$ Job Monitoring Proactive Alerting Log Monitoring Data Integrity Monitor Virtual User/SLA Database Monitor Record Reservation Monitor Monthly Reporting Historical Metrics Auto Updating $ MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 48

49 Questions? MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 49

50 About Syntax MONTREAL TORONTO BOSTON NEW YORK

51 Who we are Founded in years of ERP experience Complete solution provider Over 400 customers across North America 100 Professionals more than 80 dedicated to JD Edwards Offices in the U.S. & Canada 28/06/ MONTREAL TORONTO BOSTON NEW YORK

52 Awards and Recognition #1 Cloud provider for Oracle JD Edwards Top 3 Worldwide Oracle JD Edwards partner. Top 2 North American Oracle JD Edwards partner. Go-to Partner for Oracle JD Edwards. Certified by IBM and Oracle as Managed Services and Software as a Service (SaaS) provider. 28/06/ MONTREAL TORONTO BOSTON NEW YORK 52

53 What We Do JD Edwards Partner Since 1997 Upgrades & Migrations Technology & Infrastructure Services Application & Development Services Oracle Approved Training Partner EnterpriseCloud and Managed Services IBM Premier Business Partner IBM Server Infrastructure: Hardware & Middleware 70 Net New Implementations 75 Upgrades 300 JD Edwards s MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 53

54 Oracle Platinum Partner Wholesale Distribution Industry 28/06/ MONTREAL TORONTO BOSTON NEW YORK

55 Cloud Choices for JD Edwards EnterpriseOne Range of options for JD Edwards customers on the Syntax Enterprise Cloud On Premise Managed On Premise Syntax Remote Managed Syntax Enterprise Cloud (IaaS) Syntax Managed Syntax Enterprise Cloud (SaaS) Syntax Enterprise Cloud (SaaS) JD Edwards Complete ERP Suite Yes Yes Yes Yes - BPS Yes - BPS CNC Management Hosting Location Software License Change Control Application Management Managed Hosted & Managed MONTREAL 28/06/2015 TORONTO BOSTON NEW YORK 55

56 28/06/ MONTREAL TORONTO BOSTON NEW YORK The Syntax Advantage Our People The best, most experienced consultants and project leaders Our Processes Proven Methodologies to transition s from today into tomorrow Our Experience Over 40 years working with customers optimizing their technology and applications Our Reputation JD Edwards Platinum Partner with outstanding customer references.

57 Thank you! MONTREAL TORONTO BOSTON NEW YORK