Inspiring trust in a changing world

Transcription

1 Inspiring trust in a changing world Solutions that ensure quality, safety and sustainability for future generations TÜV SÜD

2 Committed to a better world TÜV SÜD has been a world-leading provider of premium quality, safety and sustainability solutions since We have a proven track record of partnering with businesses and inspiring people to trust and embrace new technologies and innovations. Our comprehensive suite of end-to-end services enables us to view your operation in its entirety and offer holistic solutions across the entire business lifecycle. Decommissioning Real Estate & Infrastructure Planning Chemical & Process Design Testing and product certification Beyond testing for compliance with directives, we issue TÜV SÜD certifications based on standards set according to internationally recognised benchmarks. Optimisation Mobility Manufacturing Consumer Products & Retail Energy Manufacturing Inspection We independently verify that, at every stage, your systems, processes and procedures comply with the relevant codes, requirements, regulations and standards. Operation Healthcare & Medical Devices Construction 2

3 TÜV SÜD at a glance Training Knowledge services We support people and organisations to enhance performance through a wide range of work safety, technical, management systems, executive training programmes and certified qualifications. We provide knowledge services on diverse topics ranging from quality, safety and risk to environmental protection, regulatory requirements and process optimisation YEARS OF QUALITY, SAFETY & SUSTAINABILITY 574,000 CERTIFICATES 1,000+ LOCATIONS WORLDWIDE 24,000+ EMPLOYEES 1 1-STOP SOLUTIONS PROVIDER Auditing and system certification We audit and certify management systems for virtually all industries, ensuring your value chain complies with requirements for quality, performance and IT security according to international, national and other relevant standards. 2.4 BILLION IN ANNUAL REVENUE 42% OF REVENUE OUTSIDE GERMANY 100% INDEPENDENT & IMPARTIAL 3

4 Delivering real business benefits across industries We help businesses access global markets and manage risks across seven key sectors. Chemical and process sector We support owners and operators of production facilities globally with in-depth industry knowledge to ensure technical and regulatory compliance with respect to global safety regulations. Key services for the Chemical and Process industry: Data management and lifecycle documentation for plants Design review of equipment Material engineering and testing Periodical and risk-based inspections Process safety management services QA / QC services Consumer products and retail sector Our one-stop quality, safety and sustainability solutions enable manufacturers, retailers, distributors and service providers to minimise risk while facilitating access to global markets. Key services for the Electrical & Electronics, Food, Softlines and Toys & Children s Products industries: Auditing and management system certification Inspection International compliance solutions Product testing / certification Energy sector We work with investors, owners, operators, suppliers and authorities to ensure safety and reliability while increasing operational efficiency and availability. Key services for the Conventional Power, Renewable Energy, Grids, Storages and Nuclear industries: Component certification Engineering and knowledge services Project services and design review Risk-based inspection and maintenance Testing and inspection services 4

5 Healthcare and medical devices sector Manufacturing sector Mobility sector Real estate and infrastructure sector Our multidisciplinary experts support medical device manufacturers, suppliers and healthcare providers with assessments that cover the full product lifecycle. We partner manufacturers, contractors, installation providers and operators to minimise quality and safety risks, as well as enabling global market access. With over a century of automotive safety and performance experience, we support transport authorities, businesses and private vehicle owners with a complete suite of mobility solutions. We support authorities, investors, developers, facility managers, manufacturers, operators and utility owners through our interdisciplinary approach and in-depth knowledge across the entire asset lifecycle. Key services for the Healthcare and Medical Devices industries: Clinical services Market approval and certification Quality management auditing and certification Testing and assessment Key services for the Components & Equipment Manufacturing industries: Component testing / certification Failure analysis Inspection System certification Training Key services for the Automotive, Rail and e-mobility industries: Car dealership and fleet management Component and full-vehicle testing International regulatory compliance (Homologation) Periodic technical inspection Road safety and traffic solutions Key services for the Real Estate, Infrastructure, Lifts and Cranes & Conveyors industries: Due diligence Engineering and knowledge services Inspection, testing and certification Property management and valuation Quality and process optimisation 5

6 Enabling access to global markets Over 1,000 TÜV SÜD locations in about 50 countries With an extensive network of multidisciplinary experts, accredited laboratories and offices established in the world s major business hubs and key production centres, we are ready to support your need for quality, safety and sustainability wherever you do business. Germany (HQ) Australia Austria Bangladesh Belgium Bosnia & Herzegovina Brazil Cambodia Canada China Croatia Czech Republic Denmark Egypt Finland France Greece Hungary India Indonesia Ireland Italy Japan Malaysia Mexico Netherlands Oman Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Thailand Turkey UAE United Kingdom USA Vietnam 6

7 Inspiring trust yesterday, today and tomorrow TÜV SÜD was founded on the principle of protecting people, property and the environment from technology-related risks. Today, this founding principle remains valid and embedded in our mission. As we look to tomorrow, we have identified four strategic themes that we believe will shape the narrative of commerce and society in the decades to come: Consumer Protection, Digital Transformation, Sustainable Development and Urbanisation. The following pages outline the work that we are doing around the world to drive the development of these themes. SCAN TO FIND OUT MORE 7

8 Consumer Protection Instilling confidence across global supply chains In our increasingly commoditised, connected world, consumers are choosing to trust brands that are dedicated to realising a greater quality and safety objective that goes well beyond just meeting standards. As the world-leading provider of quality, safety and sustainability, we have been in the business of protecting consumers from technology-related risks since Chemical safety TÜV SÜD partnered with Geox to achieve full chemical safety certification in less than two years, certifying its entire product line of more than 6,000 models according to the TÜV SÜD Footwear Mark. To ensure chemical safety, over 2 million tests and inspections will be conducted annually. Food safety TÜV SÜD provided certification and auditing services to help Meiji achieve a GFSI benchmarked food safety standard, increasing the marketability of its confectionary products and enabling international access to new distribution channels in the U.S. Smart healthcare TÜV SÜD s Smart Elderly Home Centre creates a living platform to testbed the safety, security, reliability and interoperability of smart healthcare solutions, which aims to empower patients and stakeholders with greater autonomy over their healthcare treatments. Vehicle safety nationwide TÜV SÜD ATISAE operates a network of 35 service centres throughout Spain, where periodic technical inspections and emissions testing are undertaken to ensure vehicle safety and environmental protection. In 2015, over 1.3 million vehicle inspections were carried out. 8

9 Digital Transformation Ushering in the fourth technological revolution Homes, phones, factories, energy grids it seems everything has the potential to be smart. Industry 4.0 is creating intelligent networks by enabling interconnected components, machines and systems to communicate autonomously. For the experts at TÜV SÜD, the future is already here. We are giving people the confidence to trust in these new technologies. Infrastructure security In an eight-month honeynet project, TÜV SÜD simulated the critical infrastructure of a municipal waterworks network. Our IT Security experts detected and analysed a total of 60,000 unwanted accesses from over 150 countries and a handful of attacks. Realising Industrie 4.0 transformation To drive industry-wide transformation, we developed the Smart Industry Readiness Index with Singapore Economic Development Board. The Index evaluates current state of manufacturing facilities, offering a structured and holistic approach to start, sustain and scale transformation efforts. Secure online transactions TÜV SÜD s S@fer Shopping Certification has given Expedia a clear advantage in the competitive online travel category. In addition to closing the trust gap between Expedia and its customers, the S@fer Shopping Certification process provides a data security framework for Expedia websites worldwide. Smart manufacturing TÜV SÜD is part of a SmartFactory KL initiative to develop new concepts, standards and solutions for the intelligent factory of the future. We have launched a modular certification scheme for flexible plant structures to facilitate set-up and operation of smart production facilities. 9

10 Sustainable Development Managing growth for the good of all Our wants are infinite. Unfortunately, our resources are not. Current projections put the world s population at 9.6 billion by Our ability to meet the needs of tomorrow comes down to the decisions we make today. That is why we are helping businesses meet their responsibilities to employees, customers and the environment through a balanced, sustainable approach. Decentralised sanitation technologies To bring safe and sustainable sanitation to 2.5 billion people in developing countries, TÜV SÜD is partnering the Gates Foundation to develop a technical standard for off-grid community-scale sanitation technologies. Energy efficiency To support the BMW Group s ambitious targets for economical energy use, the energy efficiency analyses we undertook at its manufacturing plant in Rosslyn, South Africa, identified 28 potential areas for energy savings that were organised in a catalogue of proposed actions. Offshore wind energy From monitoring of manufacturing, transport, erection / installation and commissioning of the entire offshore wind farm to operational release approval from the responsible German authority, our experts ensured that all components conform to given requirements in order to mitigate operational risk in the certification of a new offshore wind farm, Nordsee One. Safety of recycled e-vehicles To uncover potential risks of recycling e-vehicles following seawater immersion, the U.S. Department of Transportation and the National Highway Traffic Safety Administration engaged our experts to develop test procedures and appropriate safety criteria for use in developing suitable safety standards. 10

11 Urbanisation Solving complex challenges for growing cities The world s urban population is on the rise. For the first time in history, more of us live in cities than rural areas. Cities present immense challenges in terms of energy, water, housing, safety and transportation. With decades of experience in automotive, rail, safety and security solutions, we are uniquely placed to help solve the challenges of our urban future. Autonomous vehicles To propel the use of Autonomous Vehicles (AVs) in urban conditions, we are developing standards, testing and approval methodologies for the Centre of Excellence for Testing & Research of AVs NTU (CETRAN), an initiative with the Singapore Government and Nanyang Technological University (NTU). Public transportation Our rail safety experts are ensuring Hong Kong s commuters arrive safely and on time by performing Independent Safety Assessments of the MTR s new eight-car metro train sets C-type, focussing on safety-related subsystems such as interfaces including train-borne signalling equipment. Smart cities Building on the Morgenstadt (City of the Future) Initiative and the Triangulum European lighthouse project, we developed a smart city assessment checklist to measure how smart a city is and prepare an action plan for improvements. Social housing More than 42,000 low-income families now have a place to call home under a public housing programme in São Paulo, Brazil, in which we provided project management and construction supervision services. 11

12 We give your business a clear competitive edge By choosing TÜV SÜD, you are partnering with a dedicated team of experts who are committed to increasing safety and sustainability while adding tangible economic value to your operations. Our services help you to deliver consistent quality across the entire supply chain without compromising on cost efficiency or time to market. We provide business solutions that streamline processes, optimise revenue and maximise profitability to give your business a real competitive advantage. 12

13 The sure sign of trust The TÜV SÜD logo is universally respected as an independent and impartial symbol of quality, safety and sustainability. It is based on a distinctive octagonal design that also forms the basis of our certification marks. TÜV SÜD certification marks and certificates represent third-party endorsement by a globally renowned organisation, while our personnel certificates provide our customers with greater market opportunities. By benchmarking products, services, processes and people to relevant international and national standards, our experts inspire greater confidence among your business partners and end users. In an increasingly complex and virtual world, we have relevant solutions to ensure your business reaches its full potential in the real world. 500,000 product certificates 54,000 system certificates 20,000 personnel certificates 13

14 A heritage of business success From the age of steam engines to today s hyper-connected world, our society has been shaped by three major technological revolutions. TÜV SÜD s story began with the first, when steam boilers were the innovative new technology powering the Industrial Revolution. Following a devastating explosion that claimed one life and injured many, the first steam boiler inspection association was formed in Mannheim in This association gave rise to an enduring legacy and marked the beginning of technical safety in Germany. In the years and decades that followed, similar organisations, collectively known as TÜVs (Technical Inspection Association in English), sprang up across Germany. By the 1990s, different TÜVs were operating throughout every state in Germany. Over time, the TÜVs from the southern states came together to form TÜV SÜD. Today, TÜV SÜD is the largest TÜV in the world in terms of revenue, network and the number of experts it employs On 6 January, 22 industrialists united to establish the Steam Boiler Inspection Association Baden in Mannheim Our first vehicle periodic technical inspection was carried out The launch of a standardised nationwide system created 14 regional inspection associations named TÜV. There were 17 TÜVs by The first binding standards related to boiler safety were agreed, paving the way for uniform technical inspections Environmental advocacy began with our publication of a report addressing dust pollution TÜV organisations were tasked with performing regular inspections of all motorised vehicles. 14

15 1964 Expansion beyond Europe began with a cable car accident investigation in Cape Town, South Africa Asian subsidiaries launched in Hong Kong then Japan, Taiwan and China, with North American subsidiaries set up around the same time Singapore s PSB Group is acquired, with TÜVTÜRK launched the following year TÜV Product Service GmbH was launched, pioneering the concept of worldwide approvals The TÜVs from Germany s southern states united to form TÜV SÜD. Today Footprint in Spain expanded with acquisition of ATISAE, and launched 2 Digital Service Centres of Excellence in Singapore and Germany. 15

16 Discover the advantages of partnering with TÜV SÜD Our global offices GLOBAL HEADQUARTERS TÜV SÜD AG Westendstr Munich Germany info@tuvsud.com AFRICA TÜV SÜD South Africa Boston Circle, Airport Industria, 7490, Cape Town South Africa info@tuv-sud.co.za Follow us on social ASEAN TÜV SÜD ASEAN 1 Science Park Drive Singapore Singapore enquiries@tuv-sud-psb.sg CENTRAL AND EASTERN EUROPE TÜV SÜD Central and Eastern Europe Arsenal, Objekt 207 A-1030 Wien Austria info@tuev-sued.at GREATER CHINA TÜV SÜD China 3-13, No. 151 Heng Tong Road Shanghai P.R. China info@tuv-sud.cn JAPAN TÜV SÜD Japan Sumitomo Fudosan Nishi-Shinjuku No. 4 8F, , Shinjuku-ku, Tokyo Japan info@tuv-sud.jp KOREA TÜV SÜD Korea 29F, Two IFC 10 Gukjegeumyung-ro Youngdeungpo-Gu Seoul Korea info@tuv-sud.kr MIDDLE EAST TÜV SÜD Middle East Unit No: A01-A06, 15th Floor, Tower - A, Empire Heights Building, Abraj Street, Business Bay, P.O. Box 2834, Dubai, United Arab Emirates info@tuvsudme.com youtube.com/tuvsud NORTH AMERICA TÜV SÜD America 10 Centennial Drive FL2 Peabody MA USA info@tuv-sud-america.com SOUTH AMERICA TÜV SÜD Brazil Rua Girassol, 1033 Vila Madalena São Paulo, SP Brazil contato@tuv-sud.com.br SOUTH ASIA TÜV SÜD South Asia Solitaire, 4th Floor, ITI Road, Aundh, Pune Maharashtra India info@tuv-sud.in WESTERN EUROPE TÜV SÜD United Kingdom Octagon House, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, United Kingdom +44 (0) info@tuv-sud.co.uk TÜV SÜD AG MKG/CORP/3.3/en/SG

17 Discover the advantages of partnering with TÜV SÜD Follow us on social youtube.com/tuvsud TÜV SÜD AG Westendstr Munich Germany TÜV SÜD AG MKG/CORP/3.3/en/SG