Cloud Computing. Hello Darkness My Old Friend or Blinded by the Light
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1 Cloud Computing Hello Darkness My Old Friend or Blinded by the Light Eamon Hammond Sales and Partner Development Manager EMC Computer Systems
2 So Who Am I? Eamon Hammond Sales Development Manager UK and Ireland At EMC This is year eighteen. Formerly Consultant to the TS Director Formerly Systems Engineering Manager, General and Commercial Formerly Product Manager Formerly just a poor little Systems Engineer Five years at NatWest Bank Four years at Thomson Tour Operations Eight Years at John Lewis Partnership My IT background is in Performance. I met my first computer in 1971 Outside of EMC QPR Cricket.. Had to retire from tenpin bowling in January when my local alley consolidated 2
3 So who is EMC? Founded in 1979 Sold add-on memory boards Initial public offering in 1986 on Nasdaq moved to NYSE in 1988 EMC NYSE Stock of the decade ( ) 1990 introduced Intelligent Storage 1995 surpassed IBM in mainframe market share moved into Open Systems Storage 1997 Open Storage surpass mainframe storage sales for first time Major Acquisitions Data General 1999 Documentum 2003 VMware 2003 Smarts 2005 RSA 2006 Data Domain
4 Agenda A short IT history lesson So what s a Cloud? So what has changed in IT to enable Clouds? And its still changing from day to day.. What s missing? Potential benefits Some clouds today.. Where we are now Why this makes sense Talking about YOUR generation.. 4
5 IT History Lesson In the beginning. We bought all our infrastructure from one vendor And we didn t have networks So storage technology and network technology followed different paths, and are still trying to converge today Then came plug (in)compatibility The Client/Server era Microsoft, specifically Windows And with one exception, organisations built a physical infrastructure 5
6 And IT to most organisations looked like this... Trusted Control Reliable Secure Data Center 6
7 And now we are challenged with issues around Acquisition Scalability Performance Response to business needs Security Ease of operation Efficiency 7
8 So What is Cloud Computing? The cloud is IT as a service, delivered by virtualised resources that are independent of location. Resources are probably (but not necessarily) delivered by the Internet. Cloud computing assumes a shared infrastructure, on-demand characteristics and highly flexible management. IT as a Service Always on Pay as you go Pool rather than partition No touch vs any touch 8
9 So What is a Cloud? NIST Definitio n Primary IT Ownersh ip Cloud Location Consum er of IT Services Example s Private Cloud Cloud infrastructure is operated solely for an organization Community Cloud Cloud infrastructure is shared by several organizations and supports a specific community that has shared concerns IT managed by professional internal staff with back-end vendor support (primarily Enterprise segment) or by a third party May exist on or off customer premise Internal customers of the IT organization: Finance, HR, etc. NASA Nebula Cloud Internal customers of the community Google Cloud for US Government (planned for 2010) Hybrid Cloud Cloud infrastructure is a composition of two or more clouds (private, community or public) Any combination of internal management and external cloud services vendor Both on and off premise Both the internal customers of the organization as well as the IT organization itself GeoEye (satellite and aerial imagery company) Public Cloud Cloud infrastructure is made available to the general public or a large group Owned by an organization selling cloud services (e.g. Telco, ISV, SI, Hosting Provider or OEM) Exists off premise Companies across all segments (SOHO, SMB, Mid-Market and some Enterprise) Amazon EC2 Source: *National Institute of Standards and Technology, V15 10/09; The Cloud The New Paradigm in Enterprise Computing, Lazard Capital Markets, 11/09 9
10 We are getting there Private Cloud Hybrid Cloud Public Cloud 10
11 Trusted Control Reliable Secure Flexible Dynamic On-demand Efficient Data Center Cloud Computing 11
12 Hybrid Cloud Federation Private Cloud Internal Cloud Virtualization Information Security Public Cloud External Cloud 12
13 So what has changed Enablers Internet technology Network Bandwidth etc. Converged Networks CEE /FCoE Virtualisation Breaking of the one server/one application relationship You are a person, not a device Automation 13
14 Any time, any place, any where, at the right price.. Benefits Efficiency Becomes a given reather than a taken for granted Scalability Responsiveness Information mobility (this is the difficult bit ) Or is it.. All of which should help an organisation use its information as a competitive weapon Computer tell me about. But what about service levels? 14
15 Technology issues still to be resolved Threats/de-enablers Security issues Who will I let into my Cloud? And now that you are in, what will I let you do? Vendor FUD Standards.. What s missing Virtual Storage (coming shortly, from a vendor near you ) BANDWIDTH again. Vendor hype versus real world reality 15
16 Clouds are out there today.. You just need to know where to find them.. Some are VERY good. Google Amazon Some have some interesting challenges Facebook The Sidekick/Danger incident. Tremendous opportunity to go Green Low power disk drives Flash technology Spin down/power off provided you know when you need to reverse Less servers (well, maybe bigger ones.) 16
17 Facebook Outage Silences 150,000 Users For the past week and a half, several thousand Facebook users were unable to access their accounts because of a technical issue with a server. The outage silenced.05 percent of Facebook users, or 150,000 people, which may not seem like that many, considering that Facebook now has over 300 million users. But if this could happen to even a small percentage, what's to say it couldn't happen again to even more users of the world's largest social networking site? The affected Facebook users are slowly seeing their accounts restored, though some profile data may have been lost. Facebook itself was silent on the matter until yesterday, when it gave CNET the skinny, saying the issue was caused by "a technical issue with a single database." Facebook also iterated that it had nothing to with "hackers or other malicious activity." 17
18 (Credit: Corinne Schulze/CNET) A week ago, though, Microsoft's Danger unit experienced a huge outage that left many T-Mobile Sidekick users without access to their calendar, address book, and other key data. That's because the Sidekick keeps nearly all its data in the cloud as opposed to keeping the primary copy on the devices themselves. Things got even worse on Saturday, as Microsoft said in a statement that data not recovered thus far may be permanently lost. It's not immediately clear how many people lost their data. The outage earlier in the week affected a broad swath of Sidekick users, though many had data return during the week. While outages in the cloud computing world are common (one need only look at recent issues with Twitter or Gmail), data losses are another story. And this one stands as one of the more stunning ones in recent memory. The Danger outage comes just a month before Microsoft is expected to launch its operating system in the cloud--windows Azure. That announcement is expected at November's Professional Developer Conference. One of the characteristics of Azure is that programs written for it can be run only via Microsoft's data centers and not on a company's own servers. 18
19 19
20 Virtual Servers and Storage What if you were able to do this? Standalone Server and Consolidation Pools of Cooperation Storage Federation Data Data Data Standalone cooperating pools Consolidation of resources Pools of Cooperation dynamic application and data movement Federation enables FAST IT as a service Data Enable new models of computing 20
21 The Journey to the Private Cloud through Virtualization IT PRODUCTION BUSINESS PRODUCTION 85% IT-AS-A-SERVICE 95% 50% Percent Virtualized 30% 15% Platinum Gold Lower costs Improve quality of service Improve agility 21
22 Where is Everyone? IT Production Lower Costs Business Production Improve Quality of Service IT-as-a-Service Improve Agility % Virtualized 15% 30% 10% Figuring out how to get Phase started 1 IT Owned Apps 80% 50% Looking to do more with apps Phase 2 Mission Critical Apps 10% 85% 95% Want to transform IT Phase 3 Run IT As A Business 22
23 Different Perspectives Virtual Clients s s and User Experience Cloud OS Compute Private Cloud Storage Network Public Cloud Internal Resources Secure Federation of Resources External Resources IT LEADERS IT MANAGERS IT SPECIALISTS 15% IT Production Lower Costs 30% Phase 1 IT Owned Apps Business Production Improve Quality of Service How Does This Impact The Business? How Does This Impact IT? How Do I Proceed? 50% What Needs To Change? How Do I Minimize Risk? Who Can Help Me? How Does It Work? How Does It Compare? How Does It Fit In With Everything Else? Phase 2 Mission Critical Apps IT-as-a-Service Improve Agility 85% 95% Phase 3 Run IT As A Business 23
24 So why does this make sense.. IT should have provided as-a-service ages ago IT MUST deliver to the business, not give it what IT thinks it wants to have Clouds are out there right now But they need to mature and need to federate DC-a-a-S? This is not my world, how I wish I was younger. The benefits are compelling all round, and its not just about efficiency Go play type G-Cloud into a Google search. 24
25 HEY YOU! GET OFF OF MY CLOUD Great song, Mick, but I need you to change your lyrics 25
26 So will you be blinded, or will you stay in the dark? Computer technology has often promised so much, but delivered so little. The last time I was as excited as I am now about Cloud Computing was when I met my first computer 39 years ago. The benefits will not just be to business organisations, and will not just be financial they will have far reaching consequences in our personal use of information. Let s not mess it up 26
27 THANK YOU 27
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