Friday February 18 th, 2011 CEE Faculty Meeting

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1 Friday February 18 th, 2011 CEE Faculty Meeting

2 Agenda 1. Survey Results on Engineering Computer Support, Palmer 2. Curriculum Committee and ABET, Lardner 3. Distinguished Alumni Awards 4. Updates a) Faculty Search, Palmer b) Dean Search, DeGroot c) College Strategic Plan, Palmer 5. Other 2

3 Engineering Computer Services College wide discussion exchanges Recommendations from faculty

4 Engineering Computer Services User Satisfaction Survey: Overall, I am satisfied with the service that ECS provides.

5 Engineering Computer Services User Satisfaction Survey: Please rate your level of satisfaction with ECS staff in the following areas.

6 Department Affiliation Department Responses ChE 6 CEE 8 ECE 23 MIE 18 Total 55

7 Q1: Overall I am satisfied with the service that ECS provides: Response Strongly Disagree (7.3%) Disagree (32.7%) Neutral (20%) Agree (29.1 %) Strongly Agre (10.9%)

8 Q2: ECS staff is responsive Responses Strongly Disagree ( 1.8%) Disagree (21.8 %) Neutral (18.2 %) Agree (47.3 %) Strongly Agree (10.9%)

9 Q3: ECS staff responds to requests in a professional manner. Response Strongly Disagree (0%) Disagree (1.8%) Neutral (25.5 %) Agree (54.5%) Strongly Agree (18.2%)

10 Q4: ECS staff performs their work well. Responses Strongly Disagree (0 %) Disagree (17.3%) Neutral (25%) Agree (48.1%) Strongly Agree (9.6%)

11 Q5: Please check the services that you use through ECS License Management (19.2%) File Storage (9.6%) Responses Server Hosting/Management (7.7%) Web Site Hosting (38.5%) Responses Backup Services (3.8%) (94.2%)

12 Suggestions for improving ECS service Much quicker response to problems Larger knowledge domain More of a "how can we help attitude" among some Better defined mission Better leadership Better interactions with faculty and staff on call person 24/7 when the network or mail service goes down frequent updates (e.g. monthly newsletter) outlining upgrades/other actions for the month. Better communication between ECS staff (network, software, administrators) Better tracking of the help request status. Fewer shutdowns in service. Quicker response and follow up. Reduce scope of services to those that are Engineering specific, with OIT handling general issues (unless staff can be greatly increased). Routine checking on student labs to make sure they are functioning properly (printers working, software and hardware working) Stop duplicating what OIT already does and focus on what an engineering college needs above and beyond what the campus needs. Get out of the , desktop support, web hosting, and basic hardware businesses. Focus on specialized undergraduate labs, specialized licenses, and advanced services to support engineering teaching and research.

13 Please list any services that you would like to see ECS offer. Provide services related to specific research needs Help support website Assistance with creating websites. Assistance with setting up local networks for computing between home and the office. Most important, more time to devote to these sorts of issues. Large data storage for labs (server space). Large file transfer, Matlab purchase A feature on the ECS web page indicating the status of the mail server. When having problems with mail from off site and/or when ECS is closed, it would be helpful to be able to check quickly and remotely to see if the problem is the server. Continued strong support for COE-uniques academic computing needs, web site support, server support etc.

14 Additional Comments ECS does a good job in general but I think the volume, types of services, and availability of OIT have led to recent comparisons between the two organizations. The mail server issues have been particularly frustrating although the situation has been better over the last few weeks. ECS needs to focus its energies into providing those services that only ECS can provide. Do those things well and have a long-term plan for serving the College. If there are areas of dissatisfaction with ECS services that are a direct result of limited resources, this should be communicated clearly to the faculty and administration. The university has a vision for becoming more competitive. There are advocates for new classroom buildings, for new laboratory buildings, for adequate water and power to support a larger student population, for traffic managements,.... ECS should be the advocate for scientific information technology. The Chancellor knows that UMass cannot be top notch without a good College of Engineering. But no one is telling him the IT infrastructure requirements necessary for a good COE. Let OIT advocate for the baseline IT needs. ECS needs to articulate the special needs of the college. These might be inexpensive, e.g., routable IP addresses because we depend on data-in-motion, to the more expensive, e.g, adequate bandwidth and latency to be players in the NSF peta-scale computing program.

15 Curriculum Committee and ABET

16 Distinguished Alumni Recent past Senior Winners David Jeanes, John Dietrich, Richard Bedard, Robert Brack, Stephen Kellogg Recent past Senior Winners Prabhjeet Raj Singh, Anatoly Darov, Tina Udden, Matthew Valade and John Difini

17 Aquadro, Richard BS 1983 BESTGEN,JOHN,G. BS 1955 BONSIGNORE,RUTH BS 1983 Vanasse Hangen Brustlin, Inc. Senior Vice President, Transportati BRACK,ROBERT,B. BS 1960 Barker Steel Company LLC Senior Executive BUSHE,DENNIS,M. BS 1965 CHANEY,JAMES,E. BS 1979 Mercator Asset Management General Partner EGAN,W.,ERIC BS 1982 ERMONIAN,KRIKOR BS 1952 FONTAINE,CHRISTOPHER,J. BS 1979 Fontaine Bros., Inc. Executive Vice President GABOURY,DAVID,R. BS 1976 The Terracon Co., Inc. President & COO GRAY,EDWARD,C. BS 1973 JEANES,DAVID,C. BS 1973 JOYNER,SPENCER,A. PHD 1978 KELLOGG,STEPHEN,RICHARD BS 1972 Camp Dresser & McKee, Inc. Senior Vice President KRZEMINSKI,JOHN WG 1987 Partyka Research Management Vice President MCHALE,ROBERT,J. BS 1959 MISIASZEK,RICHARD,T. BS 1968 Reinhardt Associates, Inc. Project Engineer MITCHELL,JAMES,E. BS 1971 Environmental Design Partnership Principal MITCHELL,TIMOTHY,K. BS 1971 NOGA,RAYMOND,A. MS 1975 Citigroup, Inc. Managing Director O'NEILL,WILLIAM,D. BS 1960 Fuss & O'Neill Inc. Past President/Adjunct Professor REARDON,RICHARD,D. BS 1958 SHARPE,GARY,P. BS 1970 McDonald-Sharpe & Associates, Inc. Professional Engineer SHIELDS,JAMES,G. BS 1960 Shields Consulting Principal SISSON,EDWIN,V. BS 1968 SMITH,BARRY,F. BS 1976 Corporate Engineering Tech Laboratory SMITH,RICHARD,G. BS 1978 SD Deacon Corp of California-Sacramento President SPIELER,DAVID,A. BS 1974 Duff & Phelps, LLC Managing Director VANASSE,ROBERT,D. BS 1968 R.D. Vanasse & Associates, Inc. Principal-in-Charge, President & Tr WALKER,WILLIAM,E. BS 1957 WYNN,RICHARD,P. BS 1950

18 Mr. Adam S. Miller MILLER,ADAM,S Summit Design & Build, LLC President BS 1993 Simpson Gumpertz & Heger Dr. Timothy J. McGrath MCGRATH,TIMOTHY,J Inc. Principal PHD 1998 Mr. Jeffrey S. Dirk DIRK,JEFFREY,S R.D. Vanasse & Associates, Inc. Vice President BS 1991 Mr. Reginald H. Achilles ACHILLES,REGINALD,H Entact Solutions, Inc. President BS 1991 Mr. Michael J. Lally LALLY,MICHAEL,J Sean and Shore Contracting VP MS 1993 Mr. Anatoly M. Darov DAROV,ANATOLY,M Burns & Levinson LLP Partner MS 1996 Mr. Anthony M. Puntin PUNTIN,ANTHONY,M Louis Berger Associates Director, Civil Engineering BS 1992 Mr. John S. Happel HAPPEL,JOHN,S H&H Builders, LLC President BS 1991 Ms. Carrie Collins Quagliaroli QUAGLIAROLI,CARRIE,COLLINS Dragin Drilling, Inc. President/Treasurer BS 1991 Mr. David J. Girard GIRARD,DAVID,J Jones Lang LaSalle Vice President MS 1998 Ms. Ellen P. White WHITE,ELLEN,P Helmes & Co. LLC Principal BS 1991 Mrs. Sandra E. Sheehan SHEEHAN,SANDRA,E. Pioneer Valley Transit Authority Director, Transit BS 1991 Proj. Engr.-Waste Mrs. Carolyn A. Lowe LOWE,CAROLYN,A. Malcolm Pirnie Inc. Water Design MS 1993 Principal and Senior Mr. Ian W. Mead MEAD,IAN,W Camp Dresser & McKee, Inc. Project Manage BS 1997 Mr. David H. Martin MARTIN,DAVID,H Warwick Assocs. VP/Civil/Environ. Engrg. BS 1991 Mr. Jon P. Tehrany TEHRANY,JON,P Razorfish VP, Technology MS 1996 Mr. Thomas P. Boland BOLAND,THOMAS,P Murray, Smith & Assocs., Inc. Partner BS 1994 Mr. Gary Scola SCOLA,GARY Lincoln Property Company Director of Land Development BS 1994 Mr. Eric D. Paquette PAQUETTE,ERIC,D Atlantic Bridge & Engineering Vice President BS 1992 Mr. Yi-Tsung Ho HO,YI-TSUNG CGM Management Co. CFO MS 1992 Ms. Victoria S. Kolenda KOLENDA,VICTORIA,S. Atlantic Bridge & Engineering, Inc. President BS 1991 Mr. Ravin Suri SURI,RAVIN Doclinx.com Chief Technology Officer MS 1991

19 Update on Faculty and Dean Search Dean Search Faculty Search Structures Testing Facility College Strategic Plan Comments from Provost 21 st Century Leadership Award No word

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