YOU TIGERDIRECT BUSINESS IS ALL ABOUT WHY TIGERDIRECT BUSINESS?
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2 WHY TIGERDIRECT BUSINESS? TIGERDIRECT BUSINESS IS ALL ABOUT YOU For more than 20 years, TigerDirect Business has partnered with businesses and organizations of all types and sizes, providing IT solutions and services, as well as enterprise-grade products from top brands like Cisco, Dell, HP, Lenovo, and Microsoft. We are in the business of you: your growth, your efficiency, your business success and we re not satisfied until you are. From the earliest stages of your planning, you can count on having a dedicated Account Manager backed by a team of certified Technical Sales Specialists who will help tailor IT solutions to suit your specific needs. We are in the business of you: your growth, your efficiency, your business success and we re not satisfied until you are. Whether you want to streamline operations or outperform your competition, we are your smart edge. When you work with TigerDirect Business, you re not just receiving the best and latest IT solutions, you re getting a full-time commitment to make sure that your business can Do More, Better. TigerDirect is a subsidiary of Systemax Inc. a Fortune 1000 company (NYSE: SYX). Systemax is a leading provider of IT solutions and products and industrial products to businesses in both North America and Europe. IMAGES: BIGSTOCK 3
3 STRUCTURED TO SUPPORT YOUR BUSINESS TIGERDIRECT 550 BUSINESS 550+ ACCOUNT MANAGERS ADVANCED SOLUTIONS GROUP NATIONWIDE DISTRIBUTION 12 TigerDirect s Business-to-Business sales team has over 20 years of hands-on experience serving the needs of business clients. We have structured our organization with our commitment to providing you the best service, support, and pricing for your business needs. SOFTWARE SPECIALIST TEAM 12 NORTH AMERICAN LOCATIONS WORLDWIDE FULFILLMENT CAPABILITIES Our customers have unique needs. It takes a well- trained, well-connected group to serve those needs with efficiency and professionalism. Our team has been carefully selected and trained to work with businesses of all sizes and shapes. They are equipped to handle IT projects, budgets, special billing and shipping discussions. Our Account Managers have taken extensive product training so that you can rely on us to help you make the best decisions for your operation. Contact one of our Account Managers and see for yourself the unparalleled TigerDirect Business experience. SYSTEMAX FAST FACTS Fortune 1000 Company (Founded in 1949) SMB & Public-Sector Focus Over 3,000 Employees Worldwide Sell to 15 Countries Physical Presence in 15 Countries 49 Total Locations 5
4 MEETING THE NEEDS OF OUR CLIENTS WE GET YOU & WE VE GOT YOU COVERED No matter the size or type of your operation Home Office, Small to Medium Business, Large Enterprise, Healthcare, Government, Education, Finance, or Retail we ve got you covered. NATIONAL REACH, LOCAL PRESENCE With a team of Account Managers and Specialists across the country, we re ready to meet the needs of your business or organization. Washington D.C. Business Government Dominican Republic Serving organizations of all types and sizes B2B NATIONAL LOCATIONS Puerto Rico Healthcare Education Miami, FL (Corporate Office) 7795 West Flagler Street Suite 35 Miami, FL United States Jefferson, GA Meridian, ID Raleigh, NC Naperville, IL Vernon Hills, IL North Sioux City, SD Dallas, TX Canada Etobicoke, ON Richmond Hill, ON Puerto Rico Guaynabo Dominican Republic Santo Domingo 7
5 A WORD FROM OUR SPOKESPERSON INTRODUCING OUR NEW TIGERDIRECT BUSINESS SPOKESPERSON Kevin O Leary, Star of ABC Shark Tank KEVIN O LEARY MR.WONDERFUL Want to get ahead in your industry? Want to increase productivity and cash flow with the best IT solutions available? Then call your dedicated Account Manager and learn how we can help your business DO MORE, BETTER. You all know me as the straight-talking shark on ABC s Shark Tank. But what you may not know is how I got there: taking a $10,000 loan from my mom, I used that tiny seed investment to create a software company that grew into a multi-billion dollar empire. If that tells you anything about me, it s that I m passionate about using tech to drive growth for businesses of all sizes. That s why I was excited to join the team at TigerDirect Business an outstanding company that knows how to empower their clients with the best IT solutions available. Given my own knack for growing businesses, it only makes sense that I should become the new face of a company that helps their clients to do the same. The very lessons that took me from five figures to nine have become the guiding principles of how I win at business, and I m happy to help TigerDirect s clients forge their own path to business success. Be on the lookout for more from Mr. Wonderful at tigerdirect.com/kevin 9
6 EMPOWER YOUR BUSINESS We help empower you and your business to achieve your goals. Dedicated, highly knowledgeable Account Manager Technical Sales Specialists committed to your success Leading IT Products & Solutions The right IT for the right price 11
7 OUR COMPETENCIES AND AUTHORIZATIONS CERTIFIED Adobe APC Adobe Sales Professional Adobe Acrobat XI Specialization APC Gold Partner Adobe Government Specialization Adobe Education Specialization SPECIALISTS Avaya Cisco Networking Avaya Scopia, Endpoints and Video Cisco Premier Partner Advanced Borderless Network Architecture Advanced Collaboration Architecture Advanced Data Center Architecture Managed Services Certified Partner Avaya SME Communications Avaya Unified Communications Master Collaboration Partner ATP TelePresence Video Advanced ATP Digital Media Suite ATP Identity Services Engine TigerDirect Business has fostered long-term relationships with the leaders in Information Technology Adobe, Avaya, Cisco, Dell, Google, HP, Lenovo, Microsoft, VMware, and many others. We have invested time and resources to achieve advanced certifications within the industry, enabling us to deliver you the right IT for your organization s needs. Dell EMC Google Server Storage Google for Education Specialization Google for Work Specialization Networking Networking Security Cloud Service Enablement Work Stations Silver Business Partner VSPEX Authorized Partner EMC Solution Provider Google Chromebox for Meeting Specialization Google Deployment Specialization HP U.S. Healthcare Specialist Cloud Center of Excellence (CCOE) ASE - Server Solutions Integrator ASE - Server Solutions Architect ASE - Cloud Architect ASE - Storage Solutions Architect V1 Master ASE - Network Infrastructure Master ASE - Data Center and Cloud Architect Master ASE - Wireless Networks Implementer Gold Managed Print Specialist Agent Partner One Platinum Partner Platinum Hardware Specialist PPS Gold ServiceOne Delivery Specialist PPS US Service One Expert Sales & Delivery US Networking Master Partner Program Gold Managed Print Specialist Microsoft MCP Certified Volume Licensing Hosting & Data Center Cloud Productivity Cloud & Data Platform Small and Midmarket Cloud Solutions Devices and Deployment Messaging Software Asset Shoretel Shoretel Advanced Sales Shoretel System and Design and Architecture Symantec Backup and Recovery Data Protection Security With Encryption Data Protection with NBU Endpoint Enterprise Security Storage management Archiving & ediscovery VMware Business Continuity Competency Cloud IaaS Competency Desktop Virtualization Competency Infrastructure Virtualization Competency Competency Academic Specialization U.S. Federal Specialization VMware Individual Certifications VMware Certified Professional (VCP) VMware Sales Professional (VSP5.5) VMware Technical Sales Professional (VTSP) 13
8 YOUR IT FACTOR OUR TEAM OF SPECIALISTS IS YOUR IT FACTOR Contact Your Dedicated Account Manager To Learn More CONTACT OUR SOFTWARE SPECIALISTS MEET THE SPECIALISTS OF OUR ADVANCED SOLUTIONS GROUP We have a team of Software Specialists with a comprehensive understanding of software licensing. They will work closely with you and your Account Manager to provide the right software licensing solution for your organization s needs whether it s on-premises or in the cloud. Moreover, we ll assist with the intricacies of managing your software licensing purchases and renewals. Our Software Specialists can assist with: Backup and Recovery Business Continuity Security: Endpoint /Server Security, Firewall, and Encryption Software Unified Communications Virtualization: Application, Client, Server, and Virtualization Licensing for key software providers such as Adobe, Microsoft, Google, Symantec, and many others... When you work with TigerDirect Business, you get access to a team of highly trained and certified technical sales specialists who are devoted to finding the best IT solutions for your business. The members of our Advanced Solutions Group are made up of a team of certified Technical Sales Specialists working side-by-side with your Account Manager to provide your organization the best products, services, and solutions. We re dedicated to helping you identify the right IT solutions for your business needs solutions that are fast, cost-effective, and designed to make your business DO MORE, BETTER. Our Advanced Solutions Group can help you with IT Solutions & Services pertaining to: Asset Cloud Computing Communication & Collaboration Content Creation & Document Data Center & Converged Infrastructure Digital Signage Google for Education Google for Work IT Professional Services Leasing & Financial Services Power & Cooling Managed Services Managed Print Services Mobile Device Networking & Network Storage Telecommunications Unified Communications Virtualization: Client, Server and Application Warranty & Maintenance 15
9 CONFIGURATION, IMPLEMENTATION & MANAGEMENT LET US HANDLE IT. Cloud KNOW-HOW AND CAN-DO. IT PROFESSIONAL SOLUTIONS & SERVICES Field Services Your IT products are only as good as the services that back them up. TigerDirect Business vision for organizations calls for a new level of synergy between people, the collaborative real-time applications they use and the underlying, enabling data center and network. Our team of Technical Sales Specialists provide the in-house know-how to architect and implement your organization s infrastructure. We design and provide world-class solutions and services that provide reliability, performance, and security that organizations throughout the world depend on to run their businesses. Because our services are streamlined to better use and manage data center and networking resources, a data network designed by TigerDirect Business can uniquely deliver both mission-critical dependability and superior return on investment. Professional Services Infrastructure Managed Services INFO@TIGERDIRECT.COM CALL VISIT 17
10 IT SOLUTIONS & SERVICES SOLUTIONS LEVERAGE OUR COMPREHENSIVE OFFERINGS & SERVICES OF THE LATEST IT SOLUTIONS & SERVICES Cloud Field Services Managed Services Professional Services Hosted Cloud Solutions Maintenance Install Support Help Desk Data Center Networking Unified Communications Security & Compliance Audio Visual Network Operating Center Private Cloud Public Cloud Pay for Use Utility computing System Imaging Desktop Support with Agent Server / Storage Assessment & Consolidation Network Wireless / UC Architecture & Design Penetration Testing Audio Visual Design & Install 24/7 Remote Monitoring Hosting Multi-location Project North America Call Center or International 30 Languages Visualization Architecture & Design Wireless / UC Network Integration HIPPA, PCI Assessments Digital Signage Design & Install Alerts Remediation & Patch Back Up Cloud Only Appliance + Cloud Asset Buy Back And Disposal Services Unlimited 24/7 Support Infrastructure Installation & Migration Network Wireless / UC Security Archiving Programming and Training Endpoint Security & Firewall Hosted Unified Communications Desktop Installation & Repair Services Local / National Microsoft Std. Apps Coverage Server / Storage Network Wireless / UC Assessments Enterprise Vulnerability Audits Program/Content Agent or Agentless Support Collaboration Communication CRM / Hosted Applications Field Staff Augmentation Level 1 Response within One Minute Database Microsoft Oracle Migrations Network Staff Augmentation Compliance Audits Post Sales Repair / Support Agreements Includes Asset 19
11 DEDICATED ACCOUNT MANAGER VIP BUSINESS ACCOUNT WITH YOU EVERY STEP OF THE WAY VIP BUSINESS ACCOUNT Your Custom Internet Portal for Ultimate Access At the earliest stages of planning to long after a sale is complete, your dedicated Account Manager will work with you to understand your business challenges, needs, and goals. With access to over 400,000 leading IT products and services, TigerDirect Business will help you meet your business objectives and maximize your technological investments. Our pledge is to be there every step of the way to help you find the right IT for the right price, assuring you make the best decisions for your operational needs. Welcome to your TigerDirect VIP Business Account. 24/7 access to all your account information with the level of service you deserve and expect. Seamless, easy, and secure access to the best products for your organization Volume savings and special promotions exclusive to VIP Business Accounts Access to your personal line of credit with TigerDirect Business View order status, tracking numbers, invoices and quotes Conveniently track assets and generate detailed purchase reports Customized options for payment, shipping, and more Constant online access to your dedicated Account Manager 21
12 LEADING IT PRODUCTS & SOLUTIONS 400K + PRODUCTS SERVICES & SOLUTIONS TigerDirect Business is your source for all of your IT needs. Our best-in-class VIP Business Account provides you access to over 400,000 products, services, and solutions from leading technology providers. INFO@TIGERDIRECT.COM CALL VISIT 23
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