The Added Value of IBM for your Business Continuity Management Program. Paul Heinz GTS BCRS Business Manager. IBM Global Services

Transcription

1 IBM Global Services The Added Value of IBM for your Business Continuity Management Program Paul Heinz GTS BCRS Business Manager

2 IBM Global Services IBM takes a comprehensive approach to the issues that drive business continuity and resiliency considerations 2

3 IBM Global Services Business-driven concerns are addressed with business-focused services 3

4 IBM Global Services Data-driven concerns are addressed with data-focused services 4

5 IBM Global Services Event-driven concerns are addressed with event-focused services 5

6 IBM: the standard in business continuity and resiliency Broad experience Broad solution capabilities Industry-specific, globally available expertise Credibility you can bank on Over 40 years of business continuity and disaster recovery experience More than 10,000 disaster recovery clients, along with over a decade of crisis management experience onsite at over 70 crisis events and over 750 recoveries in more than 40 countries Unique insights based on the work of 30,000 industry specialists worldwide Global resiliency centers designed for multivendor environments, with over 200 hardware and software vendors supported, including HP, Sun, Cisco and our own IBM products Business process and technology expertise to help you design and implement the right solution for your business Over 150 global resiliency centers in 55 countries Five million square feet of floor space for disaster recovery, with 40,000 seats Knowledge of local, regional and global regulations Over 1,300 professionals dedicated to business continuity Track record of recovering 100 percent of clients that have declared a disaster External validation by analysts that have reported favorably on IBM s breadth of offerings and geographic coverage PSF agreement 6

7 The IBM Global Delivery Method applies standardized processes, tools and methodologies worldwide We have devised a set of internal methodologies designed to ensure consistent quality and standards across delivery sites We have created industry-leading software for risk management We apply assets, tools and standards in a consistent manner worldwide Reducing the complexity of managing your global continuity programs 7

8 Workplace recovery is an important part of any continuity strategy In the event of a business interruption, IBM can provide alternative, fully equipped business premises to people-centric clients Facilities close to your locations to help minimize disruption Yearly testing to help keep your business continuity plan updated Specific trading room and call center recovery capabilities Solutions also available for mobile and virtual workplace 8

9 Unmatched global presence: 155 recovery centers in 55 countries 413 instances of open-systems support (IBM, Sun, Cisco, HP and more) 76,972 enterprise server MIPS 716 enterprise server terabytes 441 IBM System p servers 352 IBM System i servers 2,063 SP2 nodes and Wintel servers 5,000,000 square feet of equipped floor space for workplace replacement 40,000 seats 9

10 IBM offers a hierarchy of delivery capabilities worldwide # Recovery centers - Disaster recovery, data backup, and infrastructure recovery Workplace recovery centers - The ability to offer replacement seats for your staff in the event of a disruption to your workplace - Offering disaster recovery capabilities plus at least 50 seats Continuity hosting centers - The ability to provide floor space for your business continuity operations - Offering disaster recovery capabilities Regional recovery centers - Offering a combination of IBM s disaster recovery, workplace recovery and continuity hosting capabilities at one convenient location Strategic center - Strategically located site designed to handle multiple requirements both in and out of the region Multiple Sites - Locations that have multiple sites 10

11 IBM offers comprehensive capabilities within each region Austria Belgium France Germany Italy Amsterdam Brussels 2 Lille Berlin Frankfurt Mainz Contern Luxembourg Luxembourg 6 Netherlands Paris Vienna Portugal Spain Switzerland Angers 2 Clermont 2 2 Zurich Geneva Milan Bordeaux Monaco Rome Recovery center Work area recovery center Continuity hosting center Porto 2 Madrid 2 Barcelona Regional center Strategic center Lisbon 11

12 Business Continuity & Resiliency Services Luxembourg From Standards offerings to Customized solutions From Cold Start Services to High Availability Services From Shared environments to dedicated environments 16 years of Business Continuity experience Financial as non-financial Customers SMB and non SMB customers For Local and International companies IBM as an integrator With IBM or ISFS, our PSF subsidiary 120 specialists located in Luxembourg IBM and IBM Luxembourg as one entity 12

13 For more information ibm.com/services/continuity 13