Collaboration and Business Continuity

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David James
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1 Collaboration and Business Continuity Chris Buxton Chief Digital Officer May 2016

2 Case Study Christchurch Integrated Government Accommodation - Cashel One

CIGA Project Objectives To provide an enduring office accommodation solution for the participating agencies in Christchurch To optimise the use of office space leased by participating agencies in

3 CIGA Project Objectives To provide an enduring office accommodation solution for the participating agencies in Christchurch To optimise the use of office space leased by participating agencies in Christchurch To minimise the whole-of-life cost per work point for office accommodation leased by participating agencies in Christchurch To improve the flexibility and responsiveness of the Crown s property portfolio Utilise the property solution to better enable agency, sector and All-of- Government business outputs To provide and maintain safe standards of buildings for government employees in Christchurch To promote the economic recovery and rebuild of the Christchurch CBD

Our Challenge 9 Agencies Ranging from 2 to 240 450 work points Occupancy being defined during project with some

4 Our Challenge 9 Agencies Ranging from 2 to work points Occupancy being defined during project with some work point vacancies so expect change Common areas open to all occupants Optimise meeting rooms and other facilities

5 Shared model Agencies retain control of their information and policy environment with no application or information consolidation Solutions to be used by any agency, following integration, without reconfiguration Aligned to AoG architecture utilising common capabilities Authentication and Authorisation leveraging existing agency access control Efficiency Agencies leverage existing virtual client systems or mobile devices where available, requiring minimal new investment Agencies infrastructure footprint is reduced Workpoints are not agency specific meaning staff mobility in the building is enabled New tenants, can be configured to utilise the setup for minimal effort, enabling colocation on an ad hoc basis Service management through exiting agency processes Security Design Principles Secure end point device with no residual information storage Layered security utilising virtual networking infrastructure and encryption Compromise of the building, shared network or end points does not compromise agency information Minimise risk by using a secure model currently accredited and in use within NZ Intelligence Community

6 Building Shared Services Front End Network Shared (Federation) Network Agency Network G N E T G N E T

7 Technology behind Building as a Service WiFi networking including Guest and BYOD Agency agnostic workstations Calendaring and booking Meeting room technology Follow-Me printing Infrastructure as a Service Telecommunications as a Service 7

8 What is GNet Connectivity TaaS (GNET) Multi-Vendor, Internet-Like user-access network Merges WAN/LAN/WiFi/Data Centre access into connectivity outcome Legacy Overlay Uplift to allow traditional connectivity Provides connectivity for users to all the AoG IaaS Datacentres Can connect to agencies existing networks via a gateway

9 Phase 2 (Completed) Wellington Accommodation Project 2 - Statistics House

10 Activity Based Working Organisation of activities Holistic Approach Behavioural The way activities are organised Physical The way the physical work environment supports different activities Virtual The way information is mobilised Mobilisation of Information Virtual Environments Behavioural Environments Physical Environments Facilitation of activities 10

11 Activity Based Working 11

12 Technology behind Activity Based Working Mobile enablement Skype For Business IM, Telephony, VC WiFi networking Device agnostic workstations Follow-Me printing Desktop as a Service Infrastructure as a Service Telecommunications as a Service 12

13 Phase 3 (Completed) CIGA - Grand Central

14 Recovery ABW 14

15 Case Study 2 Recovery -HP House -Westpac Building -GrantThornton Building -Glassons Building

16 Lessons We needed to learn how to be a good customer, and a service provider Innovation takes people on a journey, that takes time Service and funding models evolve over time, so need to be transparent and adaptable Partners will help, but need guiding Communications, Communications, Communications Legacy systems and dependencies will have a big impact 16

17 Justice Precinct Next steps Auckland Policy Office 17

Dimension Data TaaS Delivering Telecommunication As A Service Outcomes. accelerate your ambition 1

Dimension Data TaaS Delivering Telecommunication As A Service Outcomes accelerate your ambition 1 A Little About Us Wholly-owned subsidiary of the NTT Group World #1 Data Centre Operator Direct presence