List of error messages

Size: px

Start display at page:

Download "List of error messages"

Alannah O’Neal’
5 years ago
Views:

Page 1 of 5 SIDEXIS XG Appendices Explanation Error processing List of error messages List of error messages The list describes some of the error messages generated by SIDEXIS XG.

1 Page 1 of 5 SIDEXIS XG Appendices Explanation Error processing List of error messages List of error messages The list describes some of the error messages generated by SIDEXIS XG. Information how the user may eliminate the problem is also provided. NOTICE Error list If this information does not lead to the desired result or the error is not included in the list, call the hotline for assistance SIDEXIS can only be started once at each station. Limit yourself to one instance of the software during your work Possibly insufficient working memory (RAM when starting SIDEXIS. Exit other programs, if possible Possibly insufficient working memory (RAM when starting SIDEXIS. Exit other programs, if possible. It should be possible to continue working without the hotkeys, though Check the connections, cables and connectors between the PC, SIROCAM and the foot switch. It should be possible to continue working without the camera and foot switch, though Reboot the PC. If the error occurs repeatedly, contact the hotline Insufficient working memory (RAM. Close any images no longer needed or exit other programs, if possible see This is an internal error; unexpected data has appeared in the software. We cannot recommend any general way to proceed. You should report the error to Sirona Dental Systems

2 Page 2 of 5 with a description of the action that caused the error. Provided that it is possible to reproduce the occurrence of the error, the action that caused the error should be avoided in the future in order to prevent possible damage to the database Possibly insufficient working memory (RAM. Close any images no longer needed or exit other programs, if possible see No more disk space left on the database drive. Relocate data to free up disk space The selected ROI is too small. Please select a larger region You have reached the maximum number of exposures that can be saved for the patient currently registered. To be able to save new images of this patient, you must delete some of the existing images. Alternatively, you can create a new data record for this patient (New Patient. The name of the patient must slightly differ from the existing entry (e.g. by appending a number. This error is unlikely to occur as the number of exposures that can be saved is very large The number of images that can be displayed simultaneously is limited. It is sufficient to close any images no longer needed A printout could not be started on one of the printers connected. Check the involved hardware first. Is the corresponding printer switched on? Is it connected to the PC with the correct cable in the correct socket? Is paper inserted? 1650 The view you have requested cannot be fully restored. The displayed view may therefore differ from the saved view. You can restore the desired status using the image processing functions. If it is not possible to continue working with the view, then you have to recur to the original view A new image could not be saved to the database. However, in order not to lose the image, it can be

3 Page 3 of 5 saved e.g. to floppy disk using the export command. After the problem is eliminated, this exported image should then be reimported and assigned to the corresponding patient Database access problems have occurred. If the database is installed on a server or X-ray PC, check whether they are switched on, ready for operation and correctly configured and whether the network connections and cables are OK see see see see see see see No further views of the active image can be saved to the database. The maximum number of views for this exposure has been reached. To be able to save new views of this image, you must delete some of the existing views. This error is unlikely to occur as the number of views that can be saved is very large see The desired patient is already registered in the system. There are two possible reasons for this. In most cases the patient is registered at another station in the network. As the patient can only be processed at one station at a time, you must wait until the patient has been checked out at the other station before being able to register him or her. This is a normal system state. If the patient is not registered at another station on the network (check all stations thoroughly, he or she can be enabled in SIDEXIS for processing with the command Utilities, Multistation functions, Manage network registrations. This error may be the result of an earlier network failure, power failure or PC shutdown while the patient was still registered No further patients can be registered in the system.

4 Page 4 of 5 The maximum number of patients that can be registered in the system has been reached. You should log off any patients who are no longer needed. Any 'false' registrations can be deleted (after having checked all stations with the command Utilities, Multistation functions, Manage network registrations The desired patient has been deleted from the system see The desired image view is already open. A list of open images can be found on the Window menu see The desired view has been deleted from the system. Recur to another view or the original image. You can restore the desired status using the image processing functions see see see You may need to install/reinstall the sensor being used Connect a sensor or check the sensor s cable or connection The sensor has been successfully replaced or newly installed. No further action is necessary see It was necessary to initialize the sensor with default values. This can lead to a loss of image quality. Perform an installation for this sensor with the related floppy disk (check the sensor number see A read error has occurred Error in TWAIN configuration. If necessary, reinstall your TWAIN components (scanner, camera, etc see 1962

5 Page 5 of see see see see see see Unable to access clipboard.

Patterson Digital Integration

Version 14.00 Patterson Digital Integration Air Techniques ScanX Scanner Accent Sensor Instrumentarium Sigma Sensor Orthopantomograph Panoramic Planmeca Proline and ProMax Panoramic Dixi3 Sensor Schick