MT at NetApp This is how we do it

Transcription

1 MT at NetApp This is how we do it Edith Bendermacher Pablo Vázquez October 2015 Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 1 1

2 Agenda 1) The journey of quality at NetApp 2) How do we leverage MT at NetApp - NetApp s Content Classification model 3) MT infrastructure and Post Edit process 4) NetApp s QA Process 5) Automation Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 2 2

3 The history of NetApp and its quality expectation Review Review Percentage Quality Predictability 0 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Time Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 3 3

4 Why do we need MT at NetApp - NetApp s Content Classification model 1) NetApp has different types of content 2) Not all content is created equally and requires same processing 3) Product manuals can leverage TMs better then highly creative marketing content 4) Process more for less Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 4 4

5 Decision matrix: Content survey Is OK to RAW MT Is OK to PE Is HT Content repository Yes Yes Yes File format and pre and post processing needs Only if no DTP is needed Only if is a small DTP effort All levels of DTP Languages All* (7 Trained ) 7 Languages 12 Core languages MT engine quality (based on TMs leveraging) and reuse Only High confidence 7 languages All Content type based on the content classification Technical, low visibility, low traffic Any technical High visibility, banners, High touch Marketing, etc., Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 5 5

6 Traditional workflows Project Validation / Start Validations Approval Funding TMS project created Pre processing Grammar checkup (Acrolinx)** Flag Internationalization issues Tag non translation issues (URL's Graphics with no text, possible cultural issues) Translation TM Leveraging for ICE and 100% Translation >99% matches Assembly & QA check Document is assembled for Review Post Processing Final document assembly Ops PM spot check TMS project closes TM commit Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 6

7 PE workflows Project Validation / Start Validations Approval Funding TMS project created Pre processing Grammar checkup (Acrolinx)** Flag Internationalization issues Tag non translation issues (URL's Graphics with no text, possible cultural issues) Matching and MT TM Leveraging for ICE and 100% Review (translator only) of >98% matches Translation of lower matches up to 95% MT of <94.9% matches PE Assembly Document is assembled for PE and Review PE and QA checks PE processing offline or online by vendors (Xliff) NetApp reviewers check quality Post Processing Final document assembly Ops PM spot check TMS project closes TM commit Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 7

8 Raw MT Process Scheduled trigger Project triggered in the CMS Pre processing Tag non translation issues (URL's Graphics with no text, possible cultural issues) Matching and MT TM Leveraging for ICE and 100% MT of <99 % matches Post Processing Final document assembly and delivery to the CMS TMS project closes Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 8

9 NetApp s QA model 1) To comply with NetApp s high quality standards, additional step was added after PE 2) NetApp s GCMs conduct review and compile feedback 3) Feedback is being categorized and submitted to engine training team for retraining Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p. 9 9

10 Thank You! Proceedings of MT Summit XV, vol. 2: MT Users' Track Miami, Oct 30 - Nov 3, 2015 p NetApp, Inc. All rights reserved. NetApp Proprietary Limited Use Only