InTouch Knowledge Guide

Transcription

1 Menu: Inouch Brake, neutral and drive buttons blinking Power board not detected Bed motion not working/angle sensors error Lift not working Zoom not working Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 1 of 16

2 Menu Blinking Issue * All three flashing * Brakes not working Brake, neutral and drive buttons blinking issue Manual brake switch cables plugged into correct terminals Continuity check on manual brake switch Change in continuity? Replace manual brake switch Swap footboards New footboard fixes issue? Change brake board inside of footboard 1 Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 2 of 16

3 1 Sub in number 2 harness Casters facing patient left and intact Sub base extension harness Replace * May need to order parts * Need to finish all 6 steps of calibration Replace brake potentiometer and recalibrate Replace CPU roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 3 of 16

4 Menu Power board not detected issue Serial number Serial number on back of footboard Serial numbers indicate same software? Order correct footboard and replace Look for visual pin damage in footboard connectors Swap footboard from another bed 1 Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 4 of 16

5 1 Swap out CPU Swap out footboard cable roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 5 of 16

6 Menu Angle sensor error or bed motion doesn t work issue What errors are showing? Angle Sensors * 2 on the base * 4 on the litter top Angle sensor errors? 1 Calibrate the bed Passes? est functions Only one angle sensor error? Replace sensor and calibrate 4 Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 6 of 16

7 1 Calibrate the bed Which motion doesn t work? Only one motion failing? 2 Where not working? Failing everywhere? 3 1A Swap out location where failing roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 7 of 16

8 2 Where not working? Failing everywhere? 1A Make sure angle sensor values reading appropriately Properly reading? roubleshoot Replace angle sensor and calibrate roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 8 of 16

9 3 Unplug pendant Calibrate roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 9 of 16

10 4 Only base angle sensors failing? Sub harness number 2 4A Only sensors on litter failing? 5 Replace angle sensors Replace CPU 4A roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 10 of 16

11 5 Replace failing sensors and calibrate Sub in CPU Sub in wire harness1 roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 11 of 16

12 Menu Lift t Working * One of the lifts not working or stops at a non standard height Lift not working properly issue Sub in harness number 2 roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 12 of 16

13 Menu Zoom not working properly issue How the zoom is not working properly Zoom has some movement? 1 Verify power cord unplugged Power supplied to the bed? 2 Verify battery switch is on 3 Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 13 of 16

14 1 Inspect head frame for damage Head frame has damage? Contact sales rep and technical support 1A Sub in a load cell roubleshoot * Display Board at Had End * Zoom Wire Harness * Zoom Control Board Foot End * Filter Board 1A roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 14 of 16

15 2 Press zoom handles and observe lights Handles light up? Sub In Display Board at Head End 2A Lights turn green? 2A Sub In Display Board at Head End roubleshoot * Load Cell * Display Board at Had End * Zoom Wire Harness * Zoom Control Board Foot End 2A roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 15 of 16

16 3 Check battery voltage Good voltage? roubleshoot Replace Battery roubleshoot Perform est Inouch Knowledge Guide Copyright 2009 Business Enterprise Mapping Inc. Page 16 of 16