ANZ FASTPAY NEXT GENERATION MERCHANT OPERATING GUIDE ANZ FASTPAY PORTAL
|
|
- Andrea Baldwin
- 6 years ago
- Views:
Transcription
1 ANZ FASTPAY NEXT GENERATION MERCHANT OPERATING GUIDE ANZ FASTPAY PORTAL
2 ANZ FastPay Next Generation. A handy way to get paid. ANZ FastPay Next Generation lets you take EFTPOS, credit or debit card payments securely on the go on your smartphone or tablet. Customer payments can be taken by swiping or inserting their card, and by tapping with the new Contactless Card Reader. Now that you have ANZ FastPay Next Generation you can take advantage of features like 1 : A unique audio jack plug-in Card Reader Convenience of and SMS receipts for customers Secure 4-digit PIN log in access Same day settlement to ANZ business transaction accounts 2 Simultaneous settlement by multiple users in the same account The ANZ FastPay Portal with access to online transaction reporting 1. ANZ FastPay Next Generation only available to approved merchants who meet ANZ s credit approval criteria and have an ANZ business account. Terms and conditions, fees and charges and settlement times apply to the use of ANZ FastPay Next Generation. 2. For transactions settled by 6.30pm AEST/AEDT ANZ FastPay Next Generation for iphone may only be downloaded to an iphone or ipad with ios 7 or later software. ANZ FastPay Next Generation for Android is compatible with devices running Android 4.3 and above. Apple, the Apple logo, iphone and ipad are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. ANZ FastPay Next Generation is provided by Australia and New Zealand Banking Group Limited ABN ANZ's colour blue is a trademark of ANZ.
3 Contents 1. Getting started Your merchant agreement Who to contact for help How to Get Started Change of business details 5 2. Using the ANZ FastPay Portal ANZ FastPay Portal General Layout First time log in Home tab Transactions tab User Profiles tab Devices tab Manage Preferences tab Online Help tab Log Out Handling cardholder information securely Found customer cards Protecting your business from fraud Basic precautions 14
4 1. Getting started 4 The ANZ FastPay Portal enables you to view your ANZ FastPay Next Generation transactions online, re-issue a receipt, create additional users and reset your log in PIN. The ANZ FastPay Portal is associated to a single Merchant ID. Only the primary user of ANZ FastPay Next Generation can access the Portal. 1.1 Your merchant agreement Your ANZ merchant agreement contains important information about the operating procedures for ANZ FastPay Next Generation and includes this guide. This guide may be changed or replaced by us in accordance with the terms of the merchant agreement. Please keep in mind that at any time: We may conduct an investigation if a transaction is believed to be fraudulent The operators of the applicable card schemes may also conduct their own investigations Your merchant agreement outlines the circumstances in which you will be liable for such transactions If it is found that you have processed invalid or unacceptable transactions, you may be liable for the value of those transactions (see our General Conditions ANZ FastPay Next Generation for more details) 1.2 Who to contact for help If you would like any help or are experiencing any issues with ANZ FastPay Next Generation, please call the ANZ Merchant Contact Centre on (24 hours a day, 7 days a week) or merchant@anz.com. 1.3 How to Get Started Simply download ANZ FastPay Next Generation from the App Store or Google Play and tap the 'Apply' button from within the app to access the online application form. Once your application form is submitted, ANZ will process it in as little as 4 business days, though it will take longer if applying to process an unlimited weekly value of transactions. If approved, your Card Reader should be delivered to you within 1-2 business days^. You will receive an and SMS from Toll (ANZ's delivery partner), advising you of the anticipated delivery date and address for your ANZ FastPay Card Reader. Should you wish to alter these details, please contact Toll directly on the contact information provided in their . A person over the age of 18 will be required to sign for the delivery of the Card Reader. In the event that this is not possible, the delivery will be left at an alternate drop off point close to your registered Trading Address. A calling card will be left and you will receive an SMS with the location of the alternate drop off point. Once you have recieved your Card Reader 1. Access the ANZ FastPay Next Generation app 2. Plug in the Card Reader until the Card Reader screen displays the ANZ Logo (you may need to remove your smartphone or tablet cover). If you are using an Android device, the app will run an Audio Optimisation diagnostic, to ensure premium performance of your ANZ FastPay Next Generation app and Card Reader. If you have any questions with this process please see the FAQ s on 3. Click the Log In button (if you aren t automatically directed to the Log In Screen) ^ Card Reader delivery times may vary outside metropolitan areas.
5 4. Enter your Merchant ID 5. Enter your Username 6. An SMS will be sent to the mobile phone number you registered with, which will contain your One Time Passcode 7. Enter the One Time Passcode and you will be prompted to set up your 4 digit log in PIN. 5 Alternatively, you can complete the online application form on anz.com and then download the app once your application has been approved. 1.4 Change of business details Our General Conditions ANZ FastPay Next Generation describe various situations in which you must notify us of changes to your circumstances. Go to anz.com/merchantconnect to complete and submit the relevant form, or contact ANZ Merchant Contact Centre on if there are any changes to your: Business name and/or address Business type or activities including changes in the nature or mode of operation of your business Mailing address Ownership Bank/branch banking details Telephone or fax numbers Industry address The ANZ Merchant Services General Conditions sets out your obligations when your business is sold, ceases to trade, or no longer requires an ANZ Merchant Facility. Remember that it s your responsibility to make sure the merchant facility is closed, by contacting ANZ Merchant Services. Failure to do so may result in the continued charging of fees in accordance with the General Conditions ANZ FastPay Next Generation. 2. Using the ANZ FastPay Portal 2.1 ANZ FastPay Portal General Layout Top Navigation The grey navigation bar identifies the main information areas you can view: 1. Home - This tab is a summary of all your important ANZ FastPay Next Generation merchant facility information, e.g. Company Details, Contact Details and ANZ FastPay Next Generation details.
6 2. Transactions - This tab lists all transactions that have been conducted by all ANZ FastPay Next Generation users associated to your Merchant ID. To present more relevant history you can utilise the search feature to target specific transactions, allowing you to either view the detail of a specific transaction, view the original receipt of the transaction, or even re-issue the receipt to your customer. 3. User Profiles - This tab lists all the ANZ FastPay Next Generation users associated to your Merchant ID, and will allow you to add or edit users and reset the app log in PIN for any of the ANZ FastPay Next Generation users listed. 4. Devices - This tab lists all Card Readers associated to your Merchant ID. 5. Manage Preferences - This tab presents all the Portal elements you can manage. 6. Online Help - This tab presents all online help for the ANZ FastPay Portal functions. Bottom navigation 6 The blue navigation bar at the bottom will link you to ANZ supplementary information: 1. anz.com - This presents the Small Business section of the anz.com website 2. Security & Privacy Statement - This presents the standard anz.com privacy and security statement 3. Website terms of use - This presents the standard anz.com website terms of use policy. 4. Site Map - This presents a view of all capabilities contained within the ANZ FastPay Portal.
7 2.2 First time log in 7 The first time log in screen allows you to log into the ANZ FastPay Portal and set up your own password; this is only done the first time you use the ANZ FastPay Portal. You must also provide your valid Merchant ID and Username, (previously sent via ) and One Time Password (previously sent via SMS). 2.3 Home tab The Home tab is a summary of all your important ANZ FastPay Next Generation information, e.g. Company Details, Contact Details and ANZ FastPay Next Generation details.
8 2.4 Transactions tab 8 The Transactions tab lists all transaction details associated with your Merchant ID. This tab allows you to either: View your transaction history for the last 12 months Search for transactions View the detail of a transaction View the original receipt of a transaction Re-issue a customer receipt Transaction History The Transactions History screen lists all transaction details associated with your Merchant ID. On this screen you can: Change the number of records on each page Navigate through the pages of records Export search results or the entire transaction history
9 For any screen that contains the Export button, you can export that information to either a CSV file or to Microsoft Excel. To export information, select the export format that you desire (either CSV or XLS) in the box to the left of the Export button. Once the format has been selected, press the Export button and the ANZ FastPay Portal will commence downloading the information for you in the desired format. Once the download is complete, open the file and save it on your computer. Search Transactions 9 You can search for a transaction by either: Selecting Transaction Search from the drop down menu on the Transactions tab Selecting the Search button on the Transaction History page From the Transaction Search page, enter the search criteria that you want to search upon. For example you can search upon transaction details, card details, ANZ FastPay Next Generation user details or Card Reader details. Please note that you need to enter at least one search criteria to search upon. By pressing the down arrow next to one of these, the search criteria from which you can choose is then displayed. Once the search criteria has been entered, press the Search button and the results will be displayed. You can sort the lists on the Transaction History or search results by clicking on any of the column headings that contain the up and down arrows to the right of the column name (e.g. on the Transaction History page you can sort using the Date, Type, Amount or ANZ FastPay Next Generation Username columns). Please note that you can only sort based upon one column at any one time. If you enter a search criteria that doesn t match any of your transactions, or is not in the correct format, you will receive an error message. To return to all transactions, select Transaction History from the Transactions drop down menu in the top navigation.
10 View the details of a transaction 10 To view the details of a transaction, select the exact transaction from the Transaction History from the Search Transactions results. View the original receipt of a transaction In order to view the original receipt that was sent to a customer, you first need to find the exact transaction that you want to view the receipt for. To do this, go to the Transactions tab on the navigation menu, select Transaction History from the drop down list, find the transaction that you are looking for, and select the transaction. Once the Transaction Record Detail screen is displayed, select the View Receipt button, and the receipt will be shown in the format that was originally sent to your customer. Re-issue a customer receipt If your customer asks you to re-issue their receipt as they have lost it or they did not receive it, you first need to find the exact transaction that you want to view the receipt for. To do this, go to the Transaction tab on the navigation menu, select Transaction History from the drop down list, find the transaction that you are looking for, and select the transaction. Once the Transaction Record Detail screen is displayed, select the Re-issue Receipt button. A pop-up box will appear allowing you to either enter the customer s address, or their mobile phone number if you have these. Once these details have been correctly entered, press the Send button and the receipt will be resent to your customer either via or SMS, depending what details you entered.
11 2.5 User Profiles tab 11 The User Profiles tab lists all the details for every ANZ FastPay Next Generation user account associated with your Merchant ID, and will allow you to reset that ANZ FastPay Next Generation user s log in PIN for their ANZ FastPay Next Generation account. 1. Add User - You can add new users to your ANZ FastPay Next Generation facility by selecting the Add Users option from the User Profiles drop down menu. You will need to select a username and add a valid address and mobile phone number for the user. The One Time Passcode required to log in to ANZ FastPay Next Generation for this user will be sent to the mobile phone number provided. 3. Edit User - Find the user in the list and select the Edit button next to their name. You can edit the address and mobile phone numbers of existing users on your ANZ FastPay Next Generation facility. Simply update the required information and press the Update button. 3. Reset PIN - Find the user in the list and select the Reset PIN button next to their name. The next time they attempt to log into the ANZ FastPay Next Generation app, they will be sent a new One Time Passcode which they can use to gain access to the app. 4. Deactivate - Find the user in the list and select the Deactivate button. This will disable access to the app for the selected user. 2.6 Devices tab The devices tab lists all devices that are associated with your Merchant ID.
12 2.7 Manage Preferences tab 12 The Manage Preferences tab contains a drop down list, allowing you to change your current ANZ FastPay Portal password. To change your ANZ FastPay Portal password, go to the Manage Preferences tab in the navigation menu, and select Change Password from the drop down list. Enter your current ANZ FastPay Portal password, enter your new ANZ FastPay Portal password and before entering the new ANZ FastPay Portal password a second time, ensure that it is correct. 2.8 Online Help tab The Online Help tab presents FAQ and information to assist you in using the ANZ FastPay Portal. 2.9 Log Out When the Log out button on the top right of the screen is pressed, you will exit the ANZ FastPay Portal, and be presented with the following confirmation message You have successfully logged out.
13 3.0 Handling cardholder information securely 13 You are responsible for the security of all cardholder and transaction information you receive, process or store. Businesses store credit card details for various reasons. While this can be necessary to support legitimate business practices, storage of card data can lead to theft of customer information and significant impact to your business. ANZ recommends that card data is never stored on your systems. 3.1 Found customer cards From time to time, customers may accidentally leave their cards behind at your premises. To ensure any potential fraud is minimised: Keep the card in a safe place for a period of up to two business days Hand the card to the customer claiming the card only after having established the claimant s identity by comparing signatures If the requisite two business days have passed, destroy the card. Should the cardholder enquire about their missing card, instruct them to contact their issuing institution.
14 4.0 Protecting your business from fraud 14 Before you start using ANZ FastPay Next Generation, please take the time to read through the Fraud Minimisation, Data Security & Chargeback Guide on anz.com. This guide is filled with detailed fraud information to help you protect your business. 4.1 Basic precautions Don t Allow the ANZ FastPay Next Generation app or Card Reader to be used by unauthorised persons Let anyone service or remove your Card Reader without viewing proper identification Share cardholder information (e.g. card names or numbers) Position your Card Reader under a security camera or any other CCTV device. Do Be alert to customers who appear nervous, overly talkative or in a hurry, carry the card loosely or by itself, have no means of identification, make purchases without regard to size, quality or price of goods, or ask to split transactions into smaller amounts. Watch customers who arrive on closing time, try to rush you or distract you Suspicious of a transaction? Ask for photographic identification (e.g. driver s licence or passport) and make sure the details match the cardholder s name. REMEMBER IT S BETTER TO BE SAFE THAN SORRY If you remain suspicious, refund the credit transaction and ask your customer for a direct deposit or some other form of payment (particularly for large value sales). Never place yourself at risk as your safety comes first. And be sure to report all fraudulent activities to the police immediately.
15 ANZ FastPay Next Generation for iphone may only be downloaded to an iphone or ipad with ios 7 or later software. ANZ FastPay Next Generation for Android is compatible with devices running Android 4.3 and above. Apple, the Apple logo, iphone and ipad are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. iphone and ipad are trademarks of Apple Inc. registered in the U.S and other countries. App Store is a service mark of Apple Inc. anz.com Australia and New Zealand Banking Group Limited (ANZ) ABN ANZ FastPay is a registered trademark of ANZ. ANZ s colour blue is a trade mark of ANZ. Item No C W anz.com
ANZ FASTPAY USER GUIDE
ANZ FASTPAY USER GUIDE WELCOME TO YOUR ANZ FASTPAY USER GUIDE CONTENTS What you need to set up ANZ FastPay 2 What s in your ANZ FastPay box? 2 Where else to find help and information 3 Get to know your
More informationUser Guide. Accept EFTPOS, Visa and Mastercard payments on the go with Kiwibank QuickPay.
User Guide Accept EFTPOS, Visa and Mastercard payments on the go with Kiwibank QuickPay. Kiwibank QuickPay terms and conditions apply. Kiwibank QuickPay is only available for business banking purposes.
More informationPresto Smart e355. Quick Reference Guide. Presto. Connected to YOUR POS NAME
Presto Smart e355. Quick Reference Guide. Presto Connected to YOUR POS NAME Connectivity network & pairing. Connecting your Presto Smart e355 to your Point of Sale (POS) system. 1. The technician will
More informationUser Guide. Accept EFTPOS, Visa and Mastercard payments on the go with Kiwibank QuickPay.
User Guide Accept EFTPOS, Visa and Mastercard payments on the go with Kiwibank QuickPay. Kiwibank QuickPay terms and conditions apply. Kiwibank QuickPay is only available for business banking purposes.
More informationSuncorp MPOS User Guide (ICMP)
Suncorp MPOS User Guide (ICMP) Contents How to Use this Guide 3 Contact Details 4 Terminal Overview 5 MPOS ICMP Terminal Pin Pad Layout 5 MPOS ICMP Terminal Display Layout 6 How to Get Started? 8 How to
More informationANZ Mobile Pay Terms and Conditions and Licence Agreement for Android Devices
ANZ Mobile Pay Terms and Conditions and Licence Agreement for Android Devices Version: 1.0 Dated: 1 January 2016 1. Introduction ANZ Mobile Pay is an app suitable for use on an Android powered device that
More informationMobile Banking App Guide (ios and Android Apps) Mobile Banking App Guide (ios and Android)
Mobile Banking App Guide (ios and Android) Page 1 A safe and efficient way of accessing your People s Choice Credit Union accounts, paying bills Contents. 1. Mobile Banking using the People s Choice iphone
More informationUser Guide. mpos Readers RP350x & RP457c Mobile Payment Acceptance User Guide for Android
mpos Readers RP350x & RP457c Mobile Payment Acceptance User Guide for Android Disclosure Statements Confidential Notice The information contained herein is the property of Total System Services, Inc. (TSYS
More informationEmmy. User Guide. 1. Emmy Terminal Features. 2. Important information to protect your business. 3. Getting Started
User Guide 1. Emmy Terminal Features 2. Important information to protect your business The following steps should be followed at all times to protect you and your customers from fraud. You must ensure
More informationCIBC FirstCaribbean Mobile App. FREQUENTLY ASKED QUESTIONS (FAQs) Page 1 of 9
CIBC FirstCaribbean Mobile App FREQUENTLY ASKED QUESTIONS (FAQs) 1. What is the CIBC FirstCaribbean Mobile App? A: The CIBC FirstCaribbean Mobile App allows you to complete everyday banking functions on
More informationNAB EFTPOS USER GUIDE. for Countertop
NAB EFTPOS USER GUIDE for Countertop & Mobile Terminals About your NAB EFTPOS Terminal NAB EFTPOS Mobile NAB EFTPOS Countertop 2 Table of Contents Getting to know your NAB EFTPOS VeriFone terminal...5
More informationChase Mobile Checkout PLUS Mobile Application User Guide. Grow your business whenever and wherever you want!
SM Chase Mobile Checkout PLUS Mobile Application User Guide Grow your business whenever and wherever you want! 1 Contents Welcome to Chase Mobile Checkout PLUS 3 Updating Your Account Profile 25 Getting
More informationBFS VISA PREPAID CARDS FREQUENTLY ASKED QUESTIONS (FAQ S)
BFS VISA PREPAID CARDS FREQUENTLY ASKED QUESTIONS (FAQ S) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 What is a BFS Visa Prepaid
More informationCIBC FirstCaribbean Mobile App. FREQUENTLY ASKED QUESTIONS (FAQs)
CIBC FirstCaribbean Mobile App FREQUENTLY ASKED QUESTIONS (FAQs) 1. What is the CIBC FirstCaribbean Mobile App? A: The CIBC FirstCaribbean Mobile App allows you to complete everyday banking functions on
More informationUser Guide. for Card Reader and Payment Application
User Guide for Card Reader and Payment Application Introduction to Pogo> This document provides detailed information on how best to use the Pogo> application to benefit your business. The intention is
More informationPayKings iprocess Setup Guide for Android Devices
PayKings iprocess Setup Guide for Android Devices Contents: iprocess account setup 2 Installing iprocess on your Android device 3 Configuring the iprocess app 8 Attaching the iprocess card reader 10 Processing
More informationForte Mobile Application
Forte Mobile Application User Guide v3.1.2 Updated 5.25.2017 Revision History Forte Mobile Application: User Guide v3.1.2 Version Date Changes 3.1.1 4/6/2016 New Format. Added Merchant Settings Admin Password.
More informationOnline Services USER GUIDE. First Time Log In
Online Services USER GUIDE Welcome to online banking! Whether you re online or using a mobile device, access your accounts whenever and wherever it s convenient for you. First Time Log In Log In: BankMidwest.com
More informationSuncorp MPOS Plus Quick Reference Guide (icmp)
Suncorp MPOS Plus Quick Reference Guide (icmp) Contents How to Use this Guide 3 Contact Details 4 Terminal Overview 5 MPOS (icmp) Terminal Pin Pad Layout 5 MPOS (icmp) Terminal Display Layout 6 How to
More informationBML MobilePay FAQ. Page 1
1. What is BML MobilePay App? BML MobilePay is a safe, easy and quick way to make purchases at merchant outlets and send money to individuals via your smartphone. It is a safe and secure method which does
More informationParticipant Reference Guide for Flexible Spending Accounts
Participant Reference Guide for Flexible Spending Accounts Welcome to your new FSA plan, called FlexSystem. We hope you will find FlexSystem to be an efficient and valuable service. You will access BeneCenter
More informationFAQs about Mobile Banking. Mobile Banking is a channel to access Cyberbanking service through BEA App or a web browser of your mobile device.
FAQs about Mobile Banking Introduction Q1: What is Mobile Banking? Mobile Banking is a channel to access Cyberbanking service through BEA App or a web browser of your mobile device. Q2: What services are
More informationNavigate our app like a pro. How-to s, guides and more. Certified by J.D. Power* for providing An Outstanding Mobile Banking Experience.
Navigate our app like a pro How-to s, guides and more Certified by J.D. Power* for providing An Outstanding Mobile Banking Experience. Smart phone. Safe banking. Secure access We make keeping your money
More informationCard Reader User Guide
Card Reader User Guide 1 MYOB PayDirect User Guide Getting started in a few easy steps MYOB PayDirect turns your smartphone into a mobile payments terminal, so you can get paid on the spot anywhere, anytime.
More informationAIB Merchant Services AIB Merchant Services Quick Reference Guide Verifone
AIB Merchant Services AIB Merchant Services Quick Reference Guide Verifone AIB Merchant Services AIBMS Quick Reference Guide This quick reference guide has been designed to answer the most common queries
More informationBaptist Financial Services
Baptist Financial Services BFS Visa Prepaid PayCard FREQUENTLY ASKED QUESTIONS (FAQ S) Questions for Employers 1 What is a BFS Visa Prepaid PayCard? 2 How do I get a BFS Visa Prepaid PayCard? 3 How does
More informationOnline Services User Guide
Online Services User Guide Welcome to Online & Mobile Banking! Whether you re online or using a mobile device, manage your money whenever and wherever it s convenient for you. Access Visit BankMidwest.com
More informationPAYware Mobile User Guide
Version 1.002 PAYware Mobile User Guide - 1 - Copyright 2010. VeriFone, Inc. All rights reserved. Notice Copyright March 2010, VeriFone Inc. All rights reserved. VeriFone, the VeriFone logo, PAYware, PAYware
More informationHSBC Expat Mobile Banking
HSBC Expat Mobile Banking Summary, App Licence Terms and Conditions and Important Information Effective from 13 June 2016 Summary of the Terms and Conditions This Summary sets out key details about the
More informationAlbert. User Guide. Version 6.0 September Albert User Guide Commonwealth Bank 1
Albert User Guide. Version 6.0 September 2016 Albert User Guide Commonwealth Bank 1 2 Commonwealth Bank Albert User Guide Contents Introducing Albert 4 1. Getting started 5 Getting to know the hardware
More informationANZ gomoney Terms and Conditions and Licence Agreement Version: v3.4.0
ANZ gomoney Terms and Conditions and Licence Agreement Version: v3.4.0 1. Introduction ANZ gomoney is an application suitable for use on Apple Devices and Android Devices that allows users to check their
More informationMobile Banking Frequently Asked Questions
Mobile Banking Frequently Asked Questions What types of Mobile Banking does Midwest BankCentre offer? We offer three types of Mobile Banking: Mobile Apps allows you to easily connect to Midwest BankCentre
More informationmpos Merchant User Guide
Version 1.0 Mint mpos User Guide: Version 1.0 SEP16 Contents CHAPTER 1: LOGGING INTO THE NETS MPOS MERCHANT PORTAL 6 First time Login 6 Next time Login 6 Forgot your password? 7 CHAPTER 2: MERCHANT PORTAL
More informationWells Fargo Merchant Services. Wells Fargo Mobile Merchant User Guide for Apple ipad Version 3.2
Wells Fargo Merchant Services Wells Fargo Mobile Merchant User Guide for Apple ipad Version 3.2 Table of Contents Overview...3 Key Features...3 Download Wells Fargo...4 Mobile Merchant...4 Demo Mode...4
More informationMobile Banking User Guide
Mobile Banking User Guide Updated 10 July 2017 Nexus Mutual is a trading name of EECU Limited ABN 35 087 650 039 AFSL/Australian Credit Licence 244356 (M1536 7/17) Contents General information... 2 System
More informationNBT BANK MOBILE BANKING. How To Guide
TABLE OF CONTENTS PERSONAL AND BUSINESS BANKING CUSTOMERS How to Enroll...3 Accessing and Using NBT Bank Mobile Banking...5 Welcome to the NBT Bank Mobile Banking Application...7 Using Mobile Deposit...8
More informationCongratulations on the purchase of your new Clover Flex
Congratulations on the purchase of your new Clover Flex Set Up the Hardware What s included Clover Flex Charging cradle Receipt paper Power cord (2 for EU) Power brick Screwdriver Clover Flex Features
More information/ 1. Online Banking User Guide SouthStateBank.com / (800)
/ 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 06132017 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will
More informationLCNB National Bank mymobilemoneyaccess Quick Reference Guide. Getting Set Up
Getting Set Up If you have an Android or an iphone, please visit your app store and search for My Mobile Money Access. Download the app to your phone. Then follow these simple steps: Open the app and have
More informationRAM QUICK REFERENCE GUIDE. Lloyds Bank Cardnet Online Management Information System
RAM QUICK REFERENCE GUIDE Lloyds Bank Cardnet Online Management Information System Contents 1. Logging In 1 2. Searching for Merchant Numbers 2 3. Merchant Profile Details 3 4. Transaction Activity 4 4.1
More information/ 1. Online Banking User Guide SouthStateBank.com / (800)
/ 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 01242018 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will
More informationInternet Banking. Member Guide.
Internet Banking Member Guide. Contents Introduction Register for Internet Banking 3 Log in to Internet Banking 4 Setting up your Internet Banking password 5 Resetting your Internet Banking password 6
More informationANZ TRANSACTIVE GLOBAL MOBILE QUICK REFERENCE GUIDE
ANZ TRANSACTIVE GLOBAL MOBILE QUICK REFERENCE GUIDE The ANZ Transactive Global Mobile app is available for download from the official Apple App Store 1 and official Google Play TM Store. This app provides
More informationApple Pay - Frequently Asked Questions
Apple Pay - Frequently Asked Questions What is Apple Pay? Apple Pay is a payments feature integrated into the Wallet app on your ios device that lets you add your Century Bank (CB) MasterCard Debit Card
More informationRevision of HSBC Bank Malaysia Berhad ( HSBC Bank ) Universal Terms and Conditions
Revision of HSBC Bank Malaysia Berhad ( HSBC Bank ) Universal Terms and Conditions Dear valued customers, We would like to inform that our Universal Terms and Conditions for HSBC Bank will be updated and
More informationUSER HELP. Copyright Information Copyright 2016 Global Payments Inc. All rights reserved worldwide.
MERCHANT SALES: 800-637-8268 New Merchant Accounts PARTNER PROGRAMS: 800-637-8268 New and existing partnerships CUSTOMER CARE: 800-338-6614 Existing merchant account support Statements and deposits Changes
More informationSwipeSimple Merchant FAQ
How to use: SwipeSimple Merchant FAQ How do I use SwipeSimple? SwipeSimple is very easy to use. Follow the steps below to get started: 1. You can download to the SwipeSimple app from the App Store for
More informationMobile POS icmp Bluetooth Card Reader
Mobile POS icmp Bluetooth Card Reader F1 F2 F F4 Quick Start Guide v1.0 1 2 F ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ + 0 - and are registered trademarks of Apple Inc. Welcome to This quick start
More informationmypos Mini - User Manual mypos Europe Ltd. mypos Mini En
mypos Mini - User Manual mypos Europe Ltd. mypos Mini En CONTENTS Introduction... 2 Scope... 2 Related documentation... 2 Internet connectivity... 2 Using mypos Mini with a mobile phone (via Bluetooth
More informationYour Online & Mobile Banking Guide
Your Online & Mobile Banking Guide 1 Online Banking Mobile Banking Mobile Deposit Contents Online Banking 3 Options 7 estatements 8 Bill Pay 10 Alerts 11 Mobile Banking 12 Mobile Deposit 15 Frequently
More informationView Payments. User Guide. Online Merchant Services
View Payments User Guide Online Merchant Services Copyright Statement Copyright 2010-2011 by American Express Company. All rights reserved. No part of this document may be reproduced in any form or by
More informationApple Pay FREQUENTLY ASKED QUESTIONS
Apple Pay FREQUENTLY ASKED QUESTIONS At Park Bank, we want to make it easy and secure for you to use your credit card to make payments in stores and online. That s why we re pleased to offer Apple Pay
More information3 Citi Wallet Service - FAQ. 1) Get Started Q1. How can I become a 3 Citi Wallet user?
3 Citi Wallet Service - FAQ 1) Get Started Q1. How can I become a 3 Citi Wallet user? You will need a(n): 3 Citi Wallet supported NFC-enabled Android smartphone or an iphone (4 or above) 3HK monthly mobile
More informationEFTPOS 1. User guide.
EFTPOS 1. User guide. Contact Details BankSA Merchant Helpdesk Service, Sales and Support Terminal Difficulties Stationery Orders 1300 780 940 Contents 1 Introduction.... 1 1.1 Merchant Responsibility
More informationD220 - User Manual mypos Europe Ltd. mypos Mini Ice En
D220 - User Manual mypos Europe Ltd. mypos Mini Ice En CONTENTS Introduction... 2 Scope... 2 Related documentation... 2 Internet connectivity... 2 Using D220 with a mobile phone (via Bluetooth or personal
More informationSAMSUNG PAY FNB CONNECT WITH US. X Y a [ Your Hometown Bank
SAMSUNG PAY FNB Your Hometown Bank CONNECT WITH US X Y a [ SAMSUNG PAY Samsung Pay lets you enjoy the great features, benefits, and rewards of your FNB Visa Debit card. Use almost anywhere you can swipe
More informationUSER S GUIDE O C T O B E R 2 9,
PAYWARE MOBILE USER S GUIDE F O R I O S O C T O B E R 2 9, 2 0 1 2 Notice VeriFone, the VeriFone logo, MX Solutions, PAYware, PAYware PC, PAYware SIM, PAYware Transact, PAYware Mobile, PAYware Connect,
More informationSterling Virtual Terminal. User Guide
Sterling Virtual Terminal User Guide Version 3.1.00 August 2015 Chapter 1: Getting started Table of Contents USER GUIDE... 1 CHAPTER 1: GETTING STARTED... 5 SYSTEM REQUIREMENTS... 5 STERLING VIRTUAL TERMINAL
More informationYOUR GUIDE TO ANZ INTERNET BANKING
YOUR GUIDE TO ANZ INTERNET BANKING TABLE OF CONTENTS Why use ANZ Internet Banking? 3 Online Security 4 Getting started 5 Viewing your accounts 6 Transferring funds 7 Check the details before you pay 8
More informationMOBILE TOOLS FOR DRIVERS
E V A N S N E T W O R K O F C O M P A N I E S MOBILE TOOLS FOR DRIVERS for Drivers with their own mobile devices 100 110 W. Columbia Street, Schuylkill Haven, PA 17972 www.evansdelivery.com E V A N S
More informationParticipant Reference Guide
Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant
More informationROAMpay TM. X4 User's Guide
ROAMpay TM X4 User's Guide Last Modified: 06/14/2013 Contents 1 Activating ROAMpay X4 2 Using the System 2 Login 2 First-time Login 2 Default Settings 3 Retrieving Your Password 3 Online Sales 4 Saved
More informationSpend Smart & Save Smart
MyCardPlus Contents 1. About this brochure 2. Welcome to MyCardPlus 3. Activate your card 4. Using your card/s 5. Statements 6. Here to help Spend Smart & Save Smart 1About this brochure. In this brochure,
More informationMobileMerchant App Guide. United Kingdom Ireland
MobileMerchant App Guide United Kingdom Ireland Contents 1 Welcome to MobileMerchant from Elavon 3 1.1 How does it work? 3 1.2 What do I need? 3 1.3 How to get in touch 3 2 Datecs BluePad-50 PIN Pad 4
More informationDifference Card Mobile
Difference Card Mobile Your Guide to Getting Started Easily manage your healthcare benefit account from your mobile phone! Managing your benefit accounts on-the-go is made easy with the Difference Card
More informationMYOB PayDirect Mobile quick start guide. quick start guide
1 quick start guide 1 Getting started in a few easy steps MYOB PayDirect Mobile turns your smartphone into a mobile card payment terminal, so you can get paid on the spot anywhere, anytime. This Quick
More informationMobile Banking FAQs. Frequently Asked Questions. Contact Us. Security. Signing In
Effective May 24, 2016 Contact Us Who do I call for help? For help with Online or Mobile Banking, please call 888-217-1265 (Consumer) or 877-650-0095 (Business). If you are having technical issues with
More informationELECTRONIC SERVICES QUICK REFERENCE GUIDES
ELECTRONIC SERVICES QUICK REFERENCE GUIDES Make your banking life easier Use these guides to set yourself up for convenient banking at Signal» How to Set Up a Password Reset Question» How to Set Up Account
More informationAMERICAN EXPRESS SAUDI ARABIA. CHIP and PIN FAQ
AMERICAN EXPRESS SAUDI ARABIA CHIP and PIN FAQ TABLE OF CONTENT CHIP & PIN overview FAQs How to convert the Card to CHIP & PIN CHIP & PIN overview Chip & PIN (Personal Identification Number) technology
More informationPeach Pass GO! Mobile App User Guide
Peach Pass GO! Mobile App User Guide Welcome to the Peach Pass GO! Mobile App User Guide! New Look, New Functionality Improved Usability and More Features! The newly designed Peach Pass GO! Mobile App
More informationPSCUnow Mobile App Guide
PSCUnow Mobile App Guide Home Page and Setup... 2 Log In..2 My Account.3 Account History.3 Pending Transactions 3 Make a Transfer...4 P2P (Person to Person) Transfer...4-5 Request a Check...6 Bill Pay..
More informationParticipant Reference Guide
Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant
More informationParticipant Reference Guide
Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant
More informationParticipant Reference Guide
Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant
More informationC hase Mobile Checkout PLUS Mobile Application Quick Start Guide. Grow your business whenever and wherever you want!
SM C hase Mobile Checkout PLUS Mobile Application Quick Start Guide Grow your business whenever and wherever you want! 1 Contents Getting Started Download the App Signing In Activating Your Card Reader
More informationBANK WAYS TO. Secure and convenient banking options to fit your lifestyle. Branches. Online Banking. Phoneline Banking. Mobile Banking.
WAYS TO BANK Secure and convenient banking options to fit your lifestyle Branches Online Banking Phoneline Banking Mobile Banking Post Office Cash Machines Contents 01 What can I do in branch? What can
More informationMailbox Rental Terms and Conditions
Mailbox Rental Terms and Conditions (valid from 26th September 2018) Subject to the customer ("the Customer") observing the Terms and Conditions set out below, Mail Boxes Etc. ("the Company") agrees to
More informationQuick Reference Guide
Getting Set Up Visit itunes or Google Play and search for My Mobile Money Access. Download the app to your phone. Then follow these simple steps: Open the app and have your debit card handy Click the Sign
More informationBusiness Mobile Banking.
Business Mobile Resource Guide Business Mobile Banking Business Mobile Banking gives business customers the ability to access their business accounts and perform a variety of banking functions from the
More informationQUICK REFERENCE GUIDE ipad. Chase Mobile Checkout
QUICK REFERENCE GUIDE ipad Chase Mobile Checkout FOR U.S. CLIENTS OCTOBER 2018 QUICK REFERENCE GUIDE ipad CHASE MOBILE CHECKOUT U.S. 2 CHASE MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
More informationBUSINESS ONLINE BANKING QUICK REFERENCE GUIDE
BUSINESS ONLINE BANKING QUICK REFERENCE GUIDE Welcome to the new and improved Jefferson Bank Online Banking experience, offering an easier and more powerful way for you to conduct your banking business.
More informationConcur Expense Management System
GETTING STARTED IN CONCUR Concur Expense Management System User Guide: Getting Started in Concur Printed copies of this User Guide should not be regarded as the current version. For the latest User Guides:
More informationCONVERGE MOBILE User Guide - ios
How to take payments with the Converge Mobile app? CONVERGE MOBILE User Guide - ios Version 1.6 CONTACT 4576 Yonge Street, Suite 200, Toronto, ON M2N 6N4, Canada DOWNLOAD APP Store Google Play 2017 Elavon
More informationCONVERGE MOBILE User Guide - ios
How to take payments with the Converge Mobile app? CONVERGE MOBILE User Guide - ios Version 2.0 CONTACT Two Concourse Parkway, Suite 800 Atlanta, GA 30328 DOWNLOAD APP Store Google Play 2017 Elavon Inc.
More informationBlackbaud Merchant Services Web Portal Guide
Blackbaud Merchant Services Web Portal Guide 10/09/2017 Blackbaud Merchant Services 4.0 Blackbaud Merchant Services Web Portal Guide US 2016 Blackbaud, Inc. This publication, or any part thereof, may not
More informationCorporate Online. Using Accounts
Corporate Online. Using Accounts About this Guide About Corporate Online Westpac Corporate Online is an internet-based electronic platform, providing a single point of entry to a suite of online transactional
More informationAccount Management. Pilot Support Guide
Account Management Pilot Support Guide Public Use Doc no: PR-PUB-0013 Version 1.0 June 22, 2017 Copyright notice Copyright 2017 Cayan LLC. All rights reserved. No part of this publication may be reproduced,
More informationInternet Banking User Guide
1 Internet Banking User Guide www.beyondbank.com.au 2 Contents Register for Internet Banking 3 Log in to Internet Banking 4 Using Internet Banking for the First Time 5 Setting up your Internet Banking
More informationANZ INTERNET BANKING FOR BUSINESS MAINTENANCE FORM
This form is used for: Making changes to an existing ANZ Internet Banking for Business service. It is used to change or update the set up or access of businesses previously registered for ANZ Internet
More informationPROCEDURES BPOINT BACKOFFICE SYSTEM
PROCEDURES BPOINT BACKOFFICE SYSTEM 17 October 2016 Contents Administrator BPOINT Login 3 Forgotten BPOINT Password Login 4 Single Payment 6 Payment Details 7 Authorisation Result Approved 7 Upload and
More informationways to bank with us
ways to bank with us At Qudos Bank we focus on a more rewarding way of banking, giving you a better deal and better service. It s at the heart of everything we do, and you ll experience it each time you
More informationAccount Management. Pilot Support Guide
Account Management Pilot Support Guide Public Use Doc no: PR-PUB-0012 Version 1.0 June 22, 2017 Copyright notice Copyright 2017 Cayan LLC. All rights reserved. No part of this publication may be reproduced,
More informationUser Guide for Consumer & Business Clients
Online Banking from Capital City Bank User Guide for Consumer & Business Clients Revised September 2015 www.ccbg.com/upgrade Contents Overview... 4 Exploring the Home Page... 5 Menu... 6 Accounts... 7
More informationIMB Apple Pay - Frequently Asked Questions
About Apple Pay What is Apple Pay? Apple Pay offers an easy, secure, and private way to pay on iphone, ipad, Apple Watch, and Mac. It enables you to link your IMB Visa Debit card to a eligible Apple Device
More informationUSER S GUIDE Last Modified: 04/08/2013 1
USER S GUIDE Last Modified: 04/08/2013 1 Contents 1 Welcome 1 Activating ROAMpay X4 2 Using the System 2 Login 2 First-time Login 2 Default Settings 3 Retrieving Your Password 3 Online Sales 4 Saved Item
More informationmypos Combo - User Manual mypos Europe Ltd. mypos Combo En
mypos Combo - User Manual mypos Europe Ltd. mypos Combo En CONTENTS Introduction... 2 Scope... 2 Related documentation... 2 Internet connectivity... 2 Using mypos Combo with a mobile phone (via Bluetooth
More informationCONVERGE MOBILE User Guide - Android
How to take payments with the Converge Mobile app? CONVERGE MOBILE User Guide - Android Version 2.0 CONTACT Two Concourse Parkway, Suite 800 Atlanta, GA 30328 DOWNLOAD Google Play APP Store 2017 Elavon
More informationFF Flex Mobile App. Easily manage your healthcare benefit account from your mobile phone!
FF Flex Mobile App Your Guide to Getting Started Easily manage your healthcare benefit account from your mobile phone! Managing your benefit accounts on-the-go is made easy with the FF Flex Mobile App
More informationMobile Banking. Bank wherever the Kina app takes you!
Mobile Banking Bank wherever the Kina app takes you! 1 Bank wherever the Kina app takes you! Use your smartphone or your tablet and start managing your money on the go with our simple and secure mobile
More informationPortico VT. User Guide FOR HEARTLAND MERCHANT USERS APRIL 2015 V2.8
Portico VT User Guide FOR HEARTLAND MERCHANT USERS APRIL 2015 V2.8 Notice THE INFORMATION CONTAINED HEREIN IS PROVIDED TO RECIPIENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT
More information