True Money Top-Up Instantly No fee 3,000

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1 Electronic Banking Services Fact Sheet: Electronic Banking Services (Please read this fact sheet and thoroughly study details and conditions before you decide to buy or use the products/services.) <Product seller s name> CIMB Thai Bank <Product launching unit> Digital Banking <Product name> CIMB Clicks Internet Banking 1. What is this product? CIMB Clicks Internet Banking is the service that will increase your convenience and confidence in security system. CIMB Clicks Internet Banking and CIMB Clicks on Mobile Application are on-line banking services of CIMB Thai Bank Plc. With these services, you can make transactions on your computers, smart phones and tablets. The provided services are various, secure and convenient to suit your lifestyle 24 hours a day as if you always have our branch within your reach. Account service: view your statement of savings and current accounts in the past one year (up to 90 days per transaction). Summary of total balance of fixed deposit and tax-free fixed deposit (Phemkha Sabai-Jai deposit) with overall details of all accounts balance Summary of balance of foreign currency deposit account (such currencies as AUD, EUR, SGD and USD) by just one click. Check details of your CIMB-Principal Asset Management Co., Ltd. funds purchased via CIMB Thai Bank. Check details of life insurance products of Thai Life Insurance Public Company Limited which you take service via the Bank. Fund transfer to accounts of CIMB Thai Bank Plc. or other banks 24 hours a day Registration for CIMB THAI PromptPay and making fund transfer via PromptPay using national ID or mobile number instead of account number Bill payment to over 35 various vendors Scheduled bill payment/fund transfer Investment service: subscribe, redeem and switch units of CIMB-Principal Asset Management Co., Ltd. s mutual funds, and investment report Easy tools to give you investment advice and financial health check - Fund Suggestion**: A tool to help you assess investment risks and easily manage own investment portfolio based on your accepted risk level. - Financial Health Check**: A tool to help you check a ratio of your assets to liabilities to ensure you are well-prepared for the future, together with an option to receive direct expert advice from the Bank ** Currently, this service is unavailable on CIMB Clicks on Mobile Application. Top-Up Service Securities trading on CIMB Securities (Thailand) Co., Ltd. ("CIMBS") Personal tools: customize your own frequently-use menu Other services to enhance security for more confidence in our service - Feel secure not visiting a fake website with your own Secure Word. - Design your own account number display pattern on CIMB Clicks, either in full or only last four digits, for more security. - Add or remove account(s) for making transactions on CIMB Clicks for more confidence. - Receive alerting messages on provided mobile number or address for every service taking, including logging in, password change, money transfer, bill payment, fund and other services. To change mobile number for receiving SMS alerts, please contact us at Remark: To change or add your mobile number for receiving One Time Password (OTP) for online transactions via CIMB Clicks Internet Banking, please contact any CIMB Thai Bank branch at your convenience. Please visit for more information. Special! For CIMB Clicks on Mobile Application - Locate the Bank s branches and service points with GPS when you urgently need money or want to contact our branch staff - Loan calculation: simply calculate loan and fee details by yourself

2 2. What are the product s fees? Fund Transfer Completed Transaction Fee Fund transfer to your account of CIMB Thai Bank Plc. Fund transfer to other s account of CIMB Thai Bank Plc. Fund Transfer to Other Banks ORFT Bahtnet Smart ITMX Bill Payment Daily Maximum Limit (THB) Fund is instantly credited Free of charge 1,000,000 Fund is instantly credited Free of charge Fund is instantly credited (Real Time 24 hours) Fund is credited within 1 working day Fund is credited within 2 working days Transaction will be updated for vendor on the next working day. Up to THB 20,000/transaction More than THB 20,000 up to THB 50,000/transaction THB 25 per transaction THB 35 per transaction Transferring bank charges THB 150/transaction. Receiving bank charges THB 100/transaction. Inter-region fee: THB 10 at minimum for every ten thousand or fraction of ten thousand, maximum THB 750 THB 12 per transaction Bill payment fee is subject to the rates announced by each vendor. 100,000 True Money Top-Up Instantly No fee 3,000 Fund Transfer via PromptPay Fund promptly credited to account (Real time, 24/7) Up to THB 5,000 more than THB 5,000-30,000 more than THB 30, ,000 more than THB 100,000 - THB 10 / transaction No entrance fee and annual fee Please visit for more information. 3. What are key things that should be concerned of this product? You must be aware of your responsibility to keep your user ID and password confidential and your electronic devices secure. We recommend that: You should keep your electronic devices such as smart phone and device or card storing your personal information in your possession. You should not write down your user ID and password but should remember them. You must not let any person, including the Bank s staff, know your user ID and password. You must log out the electronic banking system every time after use. You should be sure that you have installed the latest version of anti-virus and anti-spyware software in your computer. Please contact us as soon as there is unusual or suspicious transaction in your account by calling CIMB Thai Care Center at Please visit for more information. 4. What you should do if you have changed your contact details You can contact us to help you by calling CIMB Thai Care Center at or sending to cimbthai.carecenter@cimbthai.com 5. To find more about the product or contact the Bank For more information, please visit contact the Bank's branches, or call Or call CIMB Thai Care Center at or send us an to cimbthai.carecenter@cimbthai.com 6. Other options for electronic banking services CIMB Clicks on Mobile Application is an on-line banking service of CIMB Thai Bank Plc. With these services, you can make transactions on your computers, smart phones and tablets. The provided services are various, secure and convenient to suit your lifestyle 24 hours a day as if you No fee THB 2 / transaction THB 5 / transaction

3 always have our branch within your reach. Account service: view your statement of savings and current accounts in the past one year (up to 90 days per transaction). Summary of total balance of fixed deposit and tax-free fixed deposit (Phemkha Sabai-Jai deposit) with overall details of all accounts balance Summary of balance of foreign currency deposit account (such currencies as AUD, EUR, SGD and USD) by just one click. Check details of your CIMB-Principal Asset Management Co., Ltd. funds purchased via CIMB Thai Bank. Check details of life insurance products of Thai Life Insurance Public Company Limited which you take service via the Bank. Fund transfer to accounts of CIMB Thai Bank Plc. or other banks 24 hours a day Registration for CIMB THAI PromptPay and making fund transfer via PromptPay using national ID or mobile number instead of account number Bill payment to over 35 various vendors Scheduled bill payment/fund transfer Investment service: subscribe, redeem and switch units of CIMB-Principal Asset Management Co., Ltd. s mutual funds Top-up service Personal tools: customize your own frequently-use menu Special! For CIMB Clicks on Mobile Application - Locate the Bank s branches and service points with GPS when you urgently need money or want to contact our branch staff - Loan calculation: simply calculate loan and fee details by yourself *Remark 1. Recipient s account and name must be added to CIMB Clicks Internet Banking via your computer before making transaction in CIMB Clicks on Mobile Application. 2. Transaction limit of CIMB Clicks on Mobile Application is the same limit of CIMB Clicks Internet Banking. How to download CIMB Clicks on Mobile Application: Simply follow these steps: 1. Connect to the internet via smart phone or tablet. 2. Download the application by searching "CIMB Clicks Thailand" in Please visit for more information. Warning: [ใช ระบ คาเต อนเพ มเต มเก ยวก บผล ตภ ณฑ ท ล กค าควรทราบ] You can securely use the internet via electronic devices by following this instruction: Install anti-virus and anti-spyware software and regularly scan for virus in your computer. Download virus scan software Free! at Additional Information: 1. How to apply for the service? You can apply for CIMB Clicks Internet Banking via three channels: 1. Apply online by yourself at Select Online Registration (Register by ATM Card). Fill out your data following the given steps, and create your own user ID and password. 1. At the Bank s ATMs 2. At the Bank s branches nationwide You will receive epin for signing up at First Time Login in You will be requested to create new user ID and password for the next login. Please visit for more information. 2. What are available account services? Balance check The service facilitates you to check your balance anytime and anywhere without going to our branches. Simply log in CIMB Clicks Internet Banking and you will be able to check the balance of your savings and current accounts.

4 Account services View your statement of savings and current accounts in the last 90 days Summary of total balance of fixed deposit and tax-free fixed deposit (Phemkha Sabai-Jai deposit) with overall details of all accounts balance View your account balance View your on-line transactions made via CIMB Clicks Internet Banking View your scheduled transactions and scheduled transactions which have not been made yet Please visit for more information. 3. What kind of fund transfer you can make? Fund Transfer Fund transfer between your accounts: Fund transfer from your savings or current account to another savings or current account Fund transfer to other person: Fund transfer from your savings or current account to other person s savings or current account opened with CIMB Thai Bank Plc. Fund transfer to other banks: 4 types of fund transfer from your savings or current account to another savings or current account opened with other banks: 1. ORFT (available 24 hours) The transacted amount and charged fee will be debited from your account. The money will be transferred to the receiving account instantly after the transaction is complete, maximum THB 100,000 per day and THB 50,000 per transaction 2. Bahtnet System (1 working day) Instant Transfer Transaction made before hrs. on the Bank s working day. The Bank will debit the transacted amount and charged fee from your account instantly and the money will be credited into the receiving account on the same day. Transaction made after hrs. on the Bank s working day or at any time on the Bank s holiday. The bank will debit the transacted amount and charged fee from your account in the morning on the next working day and the money will be credited into the receiving account on the day your account is debited. Scheduled Transfer Scheduled transfer transaction must be made on the Bank s working day. The Bank will debit the transacted amount and charged fee from your account in the morning on the scheduled transfer day and the money will be credited into the receiving account on the same day. 3. Smart ITMX (2 working days) Instant Transfer The money will be credited into the receiving account within the next 2 working days. Scheduled Transfer The transfer day must be the Bank s working day. The Bank will debit the transacted amount and charged fee from your account in the morning on the scheduled transfer day and the money will be credited into the receiving account within 3 working days from the scheduled transfer day. 4. PromptPay Fund Transfer: Use of national ID card or mobile number instead of account number The transaction amount and service fee will be debited from your account and transferred to recipient account promptly after the transaction is completed, up to THB daily. Please visit for more information. 4. Safe use of CIMB Clicks Internet Banking via electronic devices 1. Directly log in CIMB Clicks Internet Banking by typing every time and check the website s name in URL address box before logging in. 2. Install copyrighted and reliable anti-virus and anti-spyware software and keep updating the latest version. Regularly scan for virus in your computer. 3. Avoid downloading programs or data from unreliable websites. 4. Immediately delete s suspicious for containing virus, including spam or junk mails. Do not open attached files from unknown senders or files sent via chat programs.

5 5. Avoid making transaction in CIMB Clicks Internet Banking via public computers or Internet Café. Only use reliable computers. 6. If you receive suspicious or SMS, please contact CIMB Thai Care Center at "The Bank of Thailand has set up the Financial Consumer Protection Center with aims to give advice, receive and handle complaints relating to financial services, and educate general public on financial matters. If you receive unfair treatments while taking the Bank s service, you may contact the Financial Consumer Protection Center at 1213 or fcc@bot.or.th.