ETSGPRS. Modem GSM/GPRS. Installation manual V EN_E_modem-gsm-gprs_170123_v1.5

Transcription

1 ETS ETS_V4 Modem / Installation manual V EN_E_modem-gsm-gprs_170123_v1.5

2 Consultare il manuale "Precauzioni d'uso e sicurezza" Refer to the " Safety and usage precautions" manual Consulter manuel technique "Precautions de securite et d'emploi" Handbuch lesen "Sicherheits- und Gebrauchsanweisung" Consulte el manual "Precaucioned de seguridad" / solutions INDEX 1) OPERATING PRINCIPLE pag. 3 2) CONNECTIONS pag. 4 3) USE pag. 5 4) PROGRAMMING pag. 7 5) DIAGNOSTIC AND TROUBLESHOOTING pag. 9 5) TECHNICAL FEATURES pag. 11 2

3 1 OPERATING PRINCIPLE Devices needed Connectivity Communication via Used as module for emergency telephones - DATA connection STANDARD voice connection TELEPHONE Used to be notified of installation faults from the Playboard controller via INSTALLATION INSTALLATION FAULTS FAULTS INSTALLATION INSTALLATION FAULTS FAULTS OK - item code: ETS Used to manage modem via - item code: ETS Used to operate the Playboard controller from remote Used to be notified of installation faults from the Playboard controller via OK item code: ETS_V4 ESC OK ESC - item code: ETS OK ESC ESC - item code: ETS PC SOFTWARE PC SOFTWARE 3

4 2 CONNECTIONS 2.1 Used as module for emergency telephones 3.1 Power Supply unit item code: ETS8128CH3 External battery Connect the external battery before use USE ONLY 12V 1.2Ah Pb ETS8128CH3 12V DC MAX 0.4A +E MAX 0.3A -LB BATTERY B A D C LED DESCRIPTION A=BATTERY OK (GREEN) B=LOW BATTERY (RED) C=AC INPUT (GREEN) D=BATTERY TEST (YELLOW) OUTPUT DESCRIPTION 12VDC=PERMANENT OUTPUT +E=EMERGENCY LAMP -LB=LOW BATTERY FUSE 0.1A DANGER: 230V 230V AC /24V TEL 1 TEL 2 item code: ETS_V4 1(+) 2(-) V GND 2 2 COM AUX Emergency telephone item code: ETSA2MRA AMIGO 2 ETSA2MRA Car Top Serial Output Car Bottom Mic in 20 COM V V Used to operate the Playboard controller /24V TEL 1 TEL 2 item code: ETS OK ESC CONTROLLER V GND 2 2 COM AUX AMIGO The direct connection <-> is also possible (wireless) Car Top Serial Output Car Bottom Mic in Emergency telephone (optional) item code: ETSA2MRA COM V V 13 ETSA2MRA 1

5 3 USE SIM To enable any function you need to first check whether the SIM card requires a PIN and, if so, configure the corresponding parameter ("SIM card PIN number" - 4.1). 3.1 Used as module for emergency telephones The Modem unit emulates an analogic telephone line to the connected device. The emulation includes line tone, busy line tone, ring tone, tone-dialing, DTMF forwarding. No programming necessary 3.2 Used to be notified of installation faults from the Playboard controller via It is possible to get notification of installation faults filed from the controller, when the modem is connected to a V4 PlayPad module and a Play controller. Mandatory programming parameters ( 4.1) : - Events reporting mode - recipient number Optional programming parameters ( 4.1) : - Sender label 3.3 Used to manage modem via It is possible to send operating commands via to the modem unit to get information or run a command. Answering messages are sent only to the number programmed under " recipient number" ( 4.1). The operating commands presently available are: - "? " = The modem answers with its ID, that of the controller connected and the modem current IP address. This command can be used to check the correct operation of the modem and to obtain the current IP address to set up a remote connection. - " reset " = it forces a modem resetting. - " connect IP port " (ex.: connect ) = this is the connection on demand function; the device will connect to the given IP address and port. See also "Use for remote operation" ( 3.5). Mandatory programming parameters - recipient number Optional programming parameters ( 4.1) : - Language - Sender label ( 4.1) : 5

6 3.4 Used to be notified of installation faults from the Playboard controller via When the modem is connected to a PlayPad V4 module and a Play controller, it is possible to get notified of installation faults from the controller via . s include information about the activation/deactivation of faults on the Play controller. s can be managed throught DMG s E-Cloud Software for controllers management or through a standard client. Mandatory programming parameters - Events reporting mode - Internet APN - SMTP Mail Server address - SMTP Mail Server TCP Port - SMTP Server User name - SMTP Server password - Mail address (1-5) ( 4.1) : Optional programming parameters ( 4.1) : - Language - Sender label 3.5 Used to operate the Playboard controller from remote. Remote connections can be managed through DMG s E-Cloud Software and they allow to operate our Playboard controllers and the modem units from remote. The connection occurs through the Internet with direct connection to the modem IP address. Mandatory programming parameters ( 4.1) : - Internet APN ATTENTION: You will need a public IP address for the remote connection to be possible. An "M2M" SIM will be needed. If your standard connection (PC) has a public IP address, the function connection on demand ( 3.3) can be used. 6

7 4 PROGRAMMING You can programm the "Telemaco" unit directly onsite with the "PlayPad" programming module, or through DMG E-Cloud software for PC. Parameters are the same for both programming methods. Programming with Programming with DMG E-CLOUD software for PC A OK ESC /24V TEL 1 TEL 2 12/24V TEL 1 TEL 2 SIM SIM B PlayPad Main Menu Choose device to Configure Play 00172_02_6 PlayPad Options Modem Connected 1 2 Setting up of menu language. Setting up of modem parameters. ( 4.1) 7

8 4.1 Language Serial port speed Sender label MENU map for programming Menu selection Available choices 1 English / Italian / German / Russian French / Portuguese / Dutch 9600 / / bps / / bps DMG Terminal PlayPad Main Menu Choose device to Configure Play 00172_02_6 Description PlayPad Options Modem Connected Language used in s by the modem. Transmission speed rate (Baud Rate) of serial ports and RS485 of the modem. Modem ID number shown in s and messages Mandatory parameters Optional parameters Mail address 1-5 message recipients; up to 5 simultaneously. Internet APN 2 APN Server address (Access Point Network). SMTP Mail Server address SMTP server address (Simple Mail Transfer Protocol) for sending out s. SMTP Mail Server TCP Port 25 (standard) TCP port to which the server answers. SMTP Server User name Username for accessing server. SMTP Server password Password for accessing server. forwarding 3 SI / NO If enabled, the Modem sends an saying that it received an. recipient number 4 Telephone number to which the will be sent. Events reporting mode Disabled / / + To define how faults/events will be sent. SIM card PIN number 5 PIN number of the SIM card Fix parameter, we advice to modify it only if needed. Ex.: if the installation is very far from the PlayPad ( > 10mt) or presence of electrical interferences. This parameter is specific from your mobile operator. The message is pasted in the message. This function is useful to check any communication from the net like for example your remaining credit. All messages are erased when received, no matter how this option is programmed. 4 The modem sends an if the function "Events Reporting Mode" is configured and answering to a checking. 5 If the SIM requires a PIN, the Modem unit will try to use the registered PIN. If there s no PIN registered or it s wrong, the Modem will stop its starting procedure and field people intervention will be required.

9 5 DIAGNOSTIC AND TROUBLESHOOTING Count the number of LED flashes to know the status of the installation. Led FAULT (red) Led Status Description Remedy OFF No faults. 1X SIM card not inserted or not recognized. 1) Insert the card; after, switch the unit off and then on again. 2) Try the card in another unit (ex. a mobile phone). 2X SIM card requires a PIN or the registered PIN is not valid. 1) Enter PIN number using a mobile phone. 2) Register the PIN number in the Modem unit using a PlayPad or the application DMG Modem Programmer. 3) Check if the registered PIN is correct. 3X 4X 5X 6X Network fault. No mobile network available. data connection not possibile through mobile network. Data connection rejected by the operator. Configuration fault. 1) Check that the antenna is correctly connected. 2) Check the presence of signal where the unit is installed. 1) Check the presence of signal where the unit is installed. 2) Check if the APN parameter (Access Point Network) is correct. 3) Check that the SIM card and its contract include a data connection bundle. 1) Check the SIM credit. 2) Check that the SIM card and its contract include a data connection bundle. 1) If the data connection is active, namely an APN is configured and the reporting mode parameter is set on Mail or the option is enabled, then check that Server SMTP, SMTP Server Port and at least one of 5 recipients are configured. 2) If the reporting mode parameter is set on, check the recipient number. 9

10 Led NETWORK STATUS (green) Led Status Description Remedy OFF 1X Connection to network impossible. Only network available. 1) Check that the antenna is correctly connected. 2) Check the presence of signal where the unit is installed. 1) All Voice & functions are available; data connection for and remote connection is not possible. 2X & network available. 1) All functions are available. Led SIGNAL (green) Led Status Description Remedy OFF 1X 2-5X signal too low or not detectable. Weak signal. Good or excellent signal. 1) Check that the antenna is correctly connected. 2) Check the presence of signal where the unit is installed. 1) Check that the antenna is correctly connected; Voice and functions are available, but data connection can be precarious. 1) All functions are available and stable. Led CURRENT OPERATION (green) 10 Led Status OFF 1X 2X 3X 4X 5X 6X Description The modem has no operation ongoing. The Modem is sending an . The Modem is sending an on controller s demand. Incoming Voice call. Outgoing Voice call. Active remote connection. Firmware update in progress. Don t switch the unit off.

11 6 TECHNICAL FEATURES Dimensions (mm) Operating power 12/24V DC ±20% Absorption Stand by: 12V: 50mA - 24V: 25mA Voice conversation: 12V: 270mA - 24V: 100mA Data transmission: 12V: 100mA (medium), 270mA (peak) - 24V: 70mA (medium), 100mA (peak) Radiofrequency Local telephone line for the connection of an emergency phone Operating temperature Dual Band E 900 / 1800 MHz class 10 Transmission power rate: - Class MHz - Class MHz Line impedance: 600 Ohm Ring voltage and frequency: ~ 120 Vpp 25 Hz -10 C +50 C 11

12 DMG SpA Via delle Monachelle, 84/C POMEZIA (ROMA) ITALIA Tel Fax