ProScript User Guide. Electronic Prescription Services (EPS) Version Release Date 15/07/2010 Author Rx Systems

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1 User Guide Electronic Prescription Services (EPS) Version Release Date 15/07/2010 Author Rx Systems

2 Table of Contents Getting Started (Using your Smartcard)... 2 Dispensing an ETP Script... 3 Owings... 7 Dispensing an Owing/Partial Dispensing... 8 Not dispensing an item... 8 Returning a script to the spine... 8 Applying Filters... 9 Appendix

Getting Started (Using your Smartcard) Before using ETP, you must place your card into the card reader. (You can do this whether or not Proscript is running.

(Please note: if you have more than one role, for example PCT pharmacist, you may need to select the appropriate role first) You are only allowed three attempts to enter your password.

3 Getting Started (Using your Smartcard) Before using ETP, you must place your card into the card reader. (You can do this whether or not Proscript is running.) Provided that the connection to the NHS spine is working, your card details will be read and you will be prompted for your password/pin number. (Please note: if you have more than one role, for example PCT pharmacist, you may need to select the appropriate role first) You are only allowed three attempts to enter your password. If you fail to enter the correct password at the third attempt your card will be blocked and you will have to contact your PCT to arrange for it to be unblocked. When you have correctly entered your password and accepted the terms and conditions, your card details will be validated and the screen will show your name and the PCT you registered with. You can then proceed to the ETP process. From the main screen press ALT+E or click on the ETP button to go into the Electronic Prescription Module

4 Dispensing an ETP Script The ETP Screen shows the complete list of all electronic scripts that have been scanned and their status. (see Appendix) To scan a bar-coded script, make sure the Scan Prescription bar is yellow. If it is not yellow, either click on it with the mouse, or press Alt+S using the keyboard. N.B. If you cannot scan the barcode, you can manually type the number into the yellow box

After the script has been successfully scanned, will connect to the message handling server and, after a short delay, will pull down the script data electronically.

You can return to this screen at any other time, select that script and press F2 to continue processing.

5 After the script has been successfully scanned, will connect to the message handling server and, after a short delay, will pull down the script data electronically. The script will be displayed on the screen as shown. To process the script now, press F10. If you wish to process the script later, press ESC. You can return to this screen at any other time, select that script and press F2 to continue processing. (The status will be shown as NEW PRESCRIPTION) The first part of the process is concerned with matching the patient details and the prescriber details in the electronic message with those in your database. If the prescriber is not recognised in your database you will be presented with this screen. Press ESC and the prescriber details screen will appear with all the available information filled in. Press F10 to accept the details. The prescriber will now be on your database and next time a script for him/her is processed, this screen will not appear

The patient will be automatically added to your system.

6 The first time you dispense electronically for any patient you will be presented with this screen. When the patient is not in your database at all, press ESC and the patient details screen will appear with all the available information filled in. The patient will be automatically added to your system. When the patient is in your database the first time you dispense from the electronic record you should select the correct match from the list as shown opposite. In this example you would select F2. Having chosen the patient you think is the correct match, you will be shown the Patient Confirmation screen. Any differences between the electronic record and the one on your system will be highlighted in red. If you are satisfied that the electronic record is correct, press F2 to amend the record on your system

Next time you dispense from an electronic record for this patient you will be again shown the Patient Confirmation screen.

made on your system. N.B. Be very careful with the F3 option on this screen allowing you to add a new patient here.

From this point the regular dispensing screens will appear in the normal sequence. The quantity will be automatically filled in.

7 Next time you dispense from an electronic record for this patient you will be again shown the Patient Confirmation screen. There are usually no differences highlighted and you would press F1 to confirm that it is the correct patient and that there are no changes to be made on your system. N.B. Be very careful with the F3 option on this screen allowing you to add a new patient here. It is possible to add the same patient in several times by this method! From this point the regular dispensing screens will appear in the normal sequence. The quantity will be automatically filled in. Check it against the paper copy and amend if necessary. Press F10 to accept. Dosages will be automatically filled in for each item exactly as shown on the paper script. To modify the dosage instructions, press ESC to clear the existing dosage, then input as normal. Press F10 to accept

N.B. You do not have to press F6 after each item, this is done automatically. You do have to press F8 when all items have been completed. The final Check Script screen appears as normal.

8 N.B. You do not have to press F6 after each item, this is done automatically. You do have to press F8 when all items have been completed. The final Check Script screen appears as normal. Press F10 to print the labels and endorse the script, or press ESC to make any adjustments. You will then be taken to the ETP screen again. A prompt will appear asking if you wish to send the prescription to the spine for processing. Yes will send the script, No will not send the script so you can send it later. The status will change to PRESCRIPTION COMPLETED Owings An owing is created in the same way as when dispensing a normal script except that you have to wait until all items are on the item log with a red dot. Highlight the item that you need to create the owing for and press F2.Type in the amount given. Press F8 and finish the script. On the ETP screen, the script will show as either an owing (when ALL the quantity is owed), or as a partial owing (when SOME of the total quantity has been given). When a script with an owed or partial owed item has been sent to the spine the status becomes PRESCRIPTION COMPLETED (OWING) or PRESCRIPTION COMPLETED (PARTIAL OWING)

Dispensing an Owing/Partial Dispensing Owings are redeemed in the normal way either from the PMR or by pressing F2 from the Enter Patient screen.

The next step is to send the claim for the remainder that you have now dispensed to the spine. The easiest way to locate the record on the ETP screen is to scan the original script again.

9 Dispensing an Owing/Partial Dispensing Owings are redeemed in the normal way either from the PMR or by pressing F2 from the Enter Patient screen. When you return to the ETP screen after you have COMPLETELY redeemed an owing, the status of the prescription will automatically be changed to DISPENSED FROM PROSCRIPT. The next step is to send the claim for the remainder that you have now dispensed to the spine. The easiest way to locate the record on the ETP screen is to scan the original script again. The record will be highlighted and you can press F3 to send the claim. Not dispensing an item To not dispense an item, press ESC at the final script check. Highlight the item and press ALT-N. The item will now say ND next to it. Finish as normal. Returning a script to the spine There may be instances where you pull a script down from the spine but need to return it. To do this, highlight the script the status should be New Prescription (highlighted in blue). Press F4 to send the script back up to the spine. You are prompted to supply a reason why you are sending it back as shown below. Press F10 to finish

10 Applying Filters If you want to view only one type of prescription status, you can apply a filter. Press Alt+P to show a drop down menu of all the different script status. Click on the status you want to see. Click on ALL to remove the filter and show every script type

11 Appendix ETP Status Definitions A prescription has been requested by scanning the barcode but has not been delivered yet. The request for a prescription has been received, however the script cannot be released to the pharmacy for some reason e.g. missing from the spine, or already pulled down by another pharmacy. A new prescription has been delivered but not yet processed. The prescription has been processed (labelled and endorsed) and recorded in the PMR. The prescription has been processed as above but an item has been dispensed with ALL of the quantity OWED i.e. none dispensed yet. The prescription has been processed but an items has been dispensed with SOME of the quantity OWED i.e. part dispensed. The prescription has been processed but there is a combination of partial and owed items as above. The prescription has been successfully sent to the spine. The prescription has been successfully sent to the spine but an item has ALL of the quantity outstanding (owed)

12 The prescription has been successfully sent to the spine but an item has ALL of the quantity outstanding (owed). The prescription has been successfully sent to the spine but an item has SOME of the quantity outstanding (part owed). The prescription has been successfully sent to the spine but there is a combination of partial and owed items outstanding. The script has not been successfully sent to the spine. One or more items have been rejected (flagged as invalid) because a match cannot be found on the spine. As above where there is an item with ALL the quantity outstanding. As above where there is an item with SOME of the quantity outstanding. As above where there is a combination of partial and owed items outstanding. The prescription has been successfully returned to the spine without being dispensed

13 The prescription has not been successfully returned to the spine (without being dispensed) for some reason e.g. the script has expired. A message broker cannot send a message to the spine (contact Proscript Helpdesk). A message cannot be sent to the message broker (contact Proscript Helpdesk)

PROSCRIPT USER GUIDE VERSION 9 RELEASE DATE 02/06/2015 LAST REVIEWED 02/06/2015

PROSCRIPT USER GUIDE VERSION 9 RELEASE DATE 02/06/2015 LAST REVIEWED 02/06/2015 PROSCRIPT USER GUIDE ACUTE MEDICATION SERVICE (AMS) VERSION 9 RELEASE DATE 02/06/2015 LAST REVIEWED 02/06/2015 AUTHOR RX SYSTEMS DISCLAIMER Please Note: The patients featured in this training are dummy