Introduction to Lua A COMPLETE BEGINNER S GUIDE

Transcription

1 Introduction to Lua A COMPLETE BEGINNER S GUIDE

2 Message an individual, department or group Reach coworkers, get answers and work faster. Keep your team on the same page at every moment with instant and secure messaging from anywhere and on any device. On the Latest Tab, tap the icon on the top right. On any tab, tap the icon on the bottom right. On the Latest Tab, tap the icon on the top left. 3. Compose Message Tap the Message button at the bottom. Compose your message and hit Send! 3. Compose Message Tap the Message button at the bottom. Compose your message and hit Send! 3. Compose Message Select the compose eld at the bottom of the page (labelled Type Your Message.) Compose your message and hit Send! Wasn t that easy? You can also create a new group from the compose screen before starting a message. This is helpful when you want to name a conversation, and make it easy for people to edit its members. 2

3 Read Reports show you who has read a message or file Stop wasting time waiting for action or following up to ensure your coworkers know what they re supposed to be doing. See exactly who s read a message with read reports. 1. Find the Conversation Within a conversation, find the particular message you would like to know more about. A summary of the message read rate is displayed below it. 1. Find the Conversation Within a conversation, find the particular message you would like to know more about. A summary of the message read rate is displayed below it. 1. Find the Conversation Within a conversation, find the particular message you would like to know more about. A summary of the message read rate is displayed below it. 2. Open Read Report Tap into the message to access its dedicated read report. View the time stamp for more information on how quickly the message was read. 2. Open Read Report Tap into the message to access its dedicated read report. View the time stamp for more information on how quickly the message was read. 2. Open Read Report Tap into the message to access its dedicated read report. View the time stamp for more information on how quickly the message was read. Toggle between Read and Unread to see exactly who has or has not read the message. Toggle between Read and Unread to see exactly who has or has not read the message. Read and Unread are both shown here to see who has or has not read the message. Got it? ReadReports are everywhere: try attaching a Confirm button and seeing which members confirmed. You can also see who has viewed each shared attachment. 3

4 Calling individuals or groups in an instant Group Calling in Lua is an easy way to jump on the phone with multiple coworkers in two taps. No scheduling, no dial-ins, no passcodes. On the Latest Tab, tap the icon on the top right. On any tab, tap the icon on the bottom right. 1. Notifications Calling is currently not available through the Web. However you will receive notifications of incoming calls so you can answer via your mobile device. 3. Start the Call Tap the Call button at the bottom. Tap Start Call to begin. This will alert all participants of your call with a notification. 3. Start the Call Tap the Call button at the bottom. Tap Start Call to begin. This will alert all participants of your call with a notification. You will also see system messages in your conversations to keep your call history. You ll know you re on a call from the Latest Tab. You ll know you re on a call from the Latest Tab. You did it: you got everyone on the phone! You can also call others in two taps through the directory in the People tab, and also from within an existing conversation. 4

5 Custom Groups give you the flexibility to communicate across your teams We know your workers aren t siloed within departments. Any Lua user can easily assemble teams into Groups so that all members are reachable with one touch. 1. Open Groups Toggle to the Groups tab at the bottom of your screen. 1. Open Groups Toggle to the Groups tab at the top of your screen. 1. Open Groups Toggle to the Groups tab at the top of your screen. 2. Create a New Group Tap the + button at the top. Name the Group. Search and select individuals, departments, or other groups to populate your new group. 2. Create a New Group Tap the + button at the bottom and then tap New Group. Name the Group. Search and select individuals, departments, or other groups to populate your new group. 2. Create a New Group Tap the + button at the top left. Name the Group. Search and select individuals, departments, or other groups to populate your new group. Tap Create Group at the bottom. Note that you are included by default. You can remove yourself anytime. Tap Create at the top right. Note that you are included by default. You can remove yourself anytime. Tap Create Group at the bottom. Note that you are included by default. You can remove yourself anytime. The new Group can now be found in the Groups tab: try messaging and calling the Group. 5

6 Attachments allow you to give context with photos and files Lua makes it easy to introduce any file or photo into a conversation, giving every user immediate access to the same attachments no matter what device they are on. 1. Open Attachment Options In your conversation, tap the paperclip at the bottom left. You can attach a photo, video or a previously shared attachment to your message. 1. Open Attachment Options In your conversation, tap the paperclip at the bottom left. You can attach a photo, video, file or a previously shared attachment to your message. 1. Find Image or File To attach a photo on the web, first ensure that you are able to access the image file on your device. 2. Open Attachment Options In your conversation, tap the paperclip at the bottom. 2. Take a Photo You can snap a new photo, pick an existing one, or attach the last one taken. 2. Take a Photo You can snap a new photo, pick an existing one, or attach the last one taken. 3. Select Image Click Upload New File. 4. Attach and Send The photo is attached when you see Ready to Send. Remove it by tapping the X. Compose a message if you d like, and hit Send! 3. Attach and Send The photo is attached when you see Ready to Send. Remove it by tapping the X. Compose a message if you d like, and hit Send! 3. Attach and Send The photo is attached when you see Ready to Send. Remove it by tapping the X. Compose a message if you d like, and hit Send! Good job attaching that photo! Now try attaching a file, or re-sharing a previously shared attachment. You can actually open files from other apps and attach them in Lua too! There s a dedicated attachment tab to help you manage all of your files. 6

7 Discover more of the other cool and useful features in Lua Congrats, you re on your way to becoming a Lua expert! Besides the features we ve shown you, Lua offers so much more to power quick and secure conversations. Go ahead and take that next step: become a power user. Visit our in-app knowledge base to learn more. Broadcasts Authorized users can send one-way Broadcasts to the entire organization, an ideal channel for announcements, alerts, and the occasional motivational message. Broadcasts is a specific channel at the top of your conversations. Search Lua s deep search makes starting or continuing a conversation even faster. Find anything in Lua instantly - coworkers, conversations, groups, departments, and attachments. Less digging, higher productivity. Do Not Disturb With Do Not Disturb (DND) you can easily step away from conversations and the office, but still monitor your messages. You can also see who is available and who is not, giving you the right person to contact at all times. Confirmations Be absolutely sure you have gotten your message across. Attach a Confirm button to any message to request explicit confirmation from coworkers. When you tap into the message ReadReport, you will also see which users have confirmed. Activity Lua lets you reach your coworkers, no matter where they are and whether or not they are within the application. But you can also see who s online : each coworker s profile shows when they were last active and which device. 7