Welcome to the Webinar. Welcome to KidSmart KidSmart Tech Support Team. KidSmart Tech Support Team. KidSmart Tech Support Team

Transcription

1 Welcome to the Webinar Thursday August 19, 2010 Remember for sound use a phone and call in using and enter pass code Please mute your phones by pressing *6 (if you are not muted remember everyone can hear you) For technical support call and let them know you need help with the KidSmart Webinar Welcome to KidSmart We will start at the top of the hour Page 1 IBM Senior Program Manager Doris González IBM CCCA Manager dorisgl@us.ibm.com IBM KidSmart Manager Janell Ray IBM CCCA Manager janell@us.ibm.com Page 3 Page 4 IBM KidSmart Manager Marian Lawlor IBM CCCA Manager mlawlor@us.ibm.com Gifts in Kind International David Smith National Program Manager dsmith@giftsinkind.org Page 5 Page 6 1

2 PACER KidSmart Program Manager Bridget Gilormini Director, Simon Technology Center PACER Team Tenley McDonald Assistive Technology Specialist KidSmart Technical Support Jonathan Campbell Assistive Technology Specialist KidSmart Technical Support Page 7 Page 8 Page 9 Question and Answer 1. Look on the right of your computer screen for the Go To Webinar tool bar (find Question and Answer) 2. Type your question in the white box 3. When text is entered, a send option will activate 4. Click send Page 10 Welcome to KidSmart Agenda Overview of Program Elements PACER and the role of the PACER team Role of the Grant Site Coordinator Setting up the Young Explorer (YE) and Technical Support Overview kidsmartearlylearning.org Gifts in Kind International GIKI paperwork Webinar Topics and Dates Welcome!! 12 2

3 Program Elements Shipping and Receiving Computers Media Training Series of webinars to help everyone Sharing Success Stories Introduction of PACER Page 13 Not-for-profit organization Serving parents of children with disabilities Primarily staffed by parents of children with disabilities Over 30 different PACER Center Simon Technology Center K.I.T.E Kids Included through Technology are Enriched Early Childhood Program Model In it s 16 th year KidSmart National Partners Distributed 600 YE computers KidSmart Provided KidSmart partners with technical support Page 15 programs. Page 16 Role of the PACER Team Facilitate webinar trainings Provide , web and phone technical support for KidSmart partners Share troubleshooting tips with KidSmart Partners Grant Site Coordinators Provide information on archived trainings and early childhood resources Page 17 3

4 Grant Site Coordinator Role specific to RFP recipients Gather shipping information & send to GIKI Gather serial number information & send to GIKI Gather and submit non disclosure statement from your partner organizations Parent Involvement Here are some ways that you can involve your parents Newsletter about program, what you hope to get out of it Web site for resources Open house Student take-home activities Page 19 Page 20 Success Stories Begin to collect success stories right away Look for the Quick Win Success stories will be submitted before and then shared during the February 15, 2011 webinar Setting up Young Explorer Page 21 Page 23 Need set up guide Electric screwdriver Assemble computer in classroom Check computer before putting in furniture check proximity of monitor to plexi glass Page 24 If the monitor comes attached to the tilt swivel base, remove the swivel base before continuing Position flat screen on top of cabinet in front of monitor bracket 4

5 Set volume on speakers before putting in case Can be easily moved around Once in place lock casters Bench is built for two or more learners Built in storage Page 25 Page 26 May be familiar with membrane keyboard NOT shipped with this batch of Young Explorer computers Shipped with two standard keyboards Make sure you install the correct cover/ bezel standard keyboard learning tray Page 27 Page 28 Software Included KidDesk Early Learning Software Series Bailey s Book House Millie s Math House Sammy s Science House Trudy s Time & Place House Thinkin Things 1: Toony The Loon s Lagoon Tips for Assembly Use the guide that comes with the YE Will need an electric screwdriver Use this as an opportunity to make community connections IBM volunteers CCCA Managers Take pictures! Move boxes into room where you want the computers then assemble Page 29 Page 30 5

6 Quick Start Guide Change default Power Options Change from 30 minutes to never Properly shut down at the end of the day Help students exit program before opening another PACER s KidSmart Web Page First point of contact for partners Contains: Project background and project updates EC resource links Forms and presentation handouts Frequently Asked Questions Page 31 Page 32 Trouble Shooting the YE Before Contacting Tech Support Common solution to many of the problems Turn off the computer Wait five minutes Turn the computer on again From our experience this seems to help with many of the computer issues Page 33 Have you checked the PACER web site for common FAQ s and issues? If PACER site does not help then: 1. Have a detailed description of the problem and exact steps to reproduce the problem 2. Exact error message you received 3. The name, make, model, and speed of your computer 4. Make sure the phone is next to your computer at the time of your call Page 34 Technical Support First to PACER: ectech@pacer.org We will follow-up within one two days Other technical support options: For furniture concerns call Little Tikes: (Monday Friday) For computer concerns call IBM: IBM-SERV For software concerns call Riverdeep: (Monday Friday 7:00 am 5:00 pm EST) Other Resources Page 35 6

7 Young Explorer Binder Assemble the Young Explorer Binder Divided into sections Individual Edmark software programs KidDesk Trouble Shooting Guide Curricular Connections Each software has a section in the YE resource binder; you will find a feature match to help you make curricular connections Allows you to easily and quickly identify matches between what you are doing in the classroom and software activities Page 37 Page 38 Young Explorer Binder Sample page from the YE Binder Helps make curricular connections with activities in the Edmark software KidSmart Early Learning Web Site Resource for teachers and parents Contains resources and early childhood information Languages supported: English, Spanish, Chinese, German, French, Japanese Page 39 Page 40 Anticipated Timeline Shipping document due to Gifts in Kind International (GIKI) by September 13 (can submit the document early) GIKI Paperwork and Deadlines Gifts in Kind International Shipping will take 4-5 weeks; YE computers arrive between September 20 and October 29 All serial number spreadsheets and RDC forms are due to GIKI no later than November 12 Page 42 7

8 Serial Numbers Anticipated Timeline MONITOR TOWER Training begins August 19, 2010 Media activity Please submit copies of any media hits with your CCCA Manager Submit success stories with pictures asap Share during February webinar Page 43 Page 44 Webinar Topics Welcome to KidSmart/Getting Started Webinar Topics and Dates KidDesk and Early Learning Software Check Point: Software Review and FAQ Sharing Success Stories Page 46 Welcome to KidSmart/Getting Started Webinar #1 Webinar #1a Wednesday August, :00 pm 3:00 pm central time Webinar #1b Tuesday October 5, :00 am 1:00 pm central time Webinar #1c Thursday November 4, :00 pm 5:00 pm central time KidDesk and the Early Learning Software Webinar #2 Webinar #2a Wednesday September 1, :00 pm 3:00 pm central time Webinar #2b Tuesday October 26, :00 am 11:00 am central time Webinar #2c Thursday November 18, :00 pm 5:00 pm central time Page 47 Page 48 8

9 Check Point: Software Review and FAQ Webinar #3 Webinar #3a Tuesday October 19, :00 pm 3:00 pm central time Sharing Success Stories Webinar #4 Webinar #4 Tuesday February 15, :00 pm 3:00 pm central time Webinar #3b Wednesday December 1, :00 am 1:00 pm central time Page 49 Page 50 Questions? 9