THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES

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1 THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES

2 EMPOWERING THE CONNEC TED GLOBAL ENTERPRISE Your phone system finally made it to the 21st century. R ingcentral enables more than 350,000 businesses of all sizes to deliver advanced mission-critical communications solutions. With RingCentral, system upgrades are done automatically and securely in the cloud, with no hardware or software upgrades on your end. And RingCentral is so easy to administer that IT can add or drop features in minutes directly through the RingCentral app. Developed as an open platform, RingCentral scales with ease and is developer-ready, allowing for development of a host of value-added services, such as open APIs, tutorials, and custom tools. Our global data centres have multiple layers of security and redundancy built in. We currently handle over 1 billion minutes of voice traffic per year. FIND OUT MORE Call us at Visit our website ringcentral.co.uk where you can download helpful materials, and even sign up for a free demo. YouTube channel youtube.com/user/ringcentral

3 EMPOWERING THE CONNECTED GLOBAL ENTERPRISE Your all-in-one communications system for financial services. Y our communications system is perhaps the most critical touch point in your organisation. So why not ensure it helps provide the best and most efficient experience for all users and teams? RingCentral has harnessed the power of the cloud to provide business communications built for the way people work today, replacing existing disparate communications services with a single all-inclusive solution that delivers secure and reliable phone service, internet fax, business messaging, conferencing, collaboration, online meetings, and more. You no longer have to deal with multiple vendors, multiple bills, and traditional PBX headaches. Carrier-grade reliability and three layers of redundancy position RingCentral as the industry standard in cloud communications quality. CLOUD PBX Take your communications to the next level with the industry leader in virtual PBX and hosted PBX. Easy consolidation: Replace all of your existing business communications services with a flexible solution that delivers phone, internet fax, business messaging, conferencing, team collaboration, online meetings, and more. Unmatched simplicity: Set up and manage your phone system with ease, whether it is for one location or 50. Streamlined system: No clunky PBX hardware to purchase and maintain. Immediate access: Your team members choose their devices: mobile phones, computers, tablets, and VoIP desktop phones. Increased mobility: Manage your system from anywhere with RingCentral mobile and desktop apps. Cost efficiency: Feature-rich cloud communications solutions for companies and budgets of every size.

4 EMPOWERING THE CONNECTED GLOBAL ENTERPRISE Work the way you want to work. W ith RingCentral, employees at multiple locations are linked through the same system for seamless collaboration and communication. Remote and mobile workers have access to the same secure tools and resources as employees on site. One system allows you to hold online meetings and conference calls with attendees in mulitple locations. Workers can attend from the road on the device of their choice. With one business phone number, your professional identity follows you across devices. Company data and contacts are protected on private devices, providing a BYOD experience that really works. CONTACT CENTRE Create a better customer-initiated call experience, and you ll create a more satisfied customer. RingCentral Contact Centre is powered by the leading cloud contact centre provider, incontact, and delivers powerful, omnichannel capabilities that create a superior inbound and outbound call experience. Customers decide how to engage with you, whether it be via voice, , web chat, fax, or messaging. And because it s in the cloud, RingCentral Contact Centre scales easily, allowing you to add and remove agents on demand. Pair it with RingCentral Office for an integrated, end-to-end communications solution.

5 EMPOWERING THE CONNECTED GLOBAL ENTERPRISE Be a leader in your market. RingCentral makes the phone a powerful tool that travels with you. Having calls, texts, s, faxes, and documents all under one umbrella creates a more streamlined workflow for employees. Scott Evans, IT Manager Open Mortgage FCS gets the benefit of a more reliable cloud phone system by using RingCentral, combined with the peace of mind of knowing I m not losing any of my important call recordings. Dennis Mudaliar, Business Support Manager, First Credit Services RINGCENTRAL MEETINGS Empower your workforce s collaboration with HD video conferencing and screen sharing. RingCentral Meetings enables you and your team to hold HD online meetings across Mac and Windows computers, and ios and Android devices, anytime, anyplace. It s a powerful way to connect, work on projects, and save on travel expenses. Meetings can include up to 50 participants and you can share desktops, presentations, and files in storage from sources that include Box and Dropbox.

6 One platform RingCentral Connect Platform The RingCentral Connect Platform is the first open, self-service, unified communications as a service (UCaaS) platform that allows your business to seamlessly integrate enterprise-grade communications with your key business applications and services. The RingCentral Connect Platform empowers developers and IT organisations to create best-of-breed applications by blending powerful communications capabilities into business applications with an unprecedented level of customisation. The RingCentral Connect Platform provides a suite of tools and services that includes a developer portal, a rich set of self-service APIs, SDKs, a sandbox environment, and tutorials. Manage the development life cycle from tracking applications in development to moving apps from sandbox to production, all from within the RingCentral Connect Platform. Customers SOHO Mid-Market Enterprise VAR Carrier ISV Products & Services Team Collaboration Cloud PBX Rich Collaboration Cloud Integrations Contact Centre Technology RingCentral Connect Platform

7 Integration ready with your business applications with your sales and support applications with your cloud storage services RingCentral brings productivityenhancing features to the office software suites you use every day. Take your communications to the next level when you integrate RingCentral Office with Microsoft Office and Google Docs, Gmail, and Hangouts. Simplify client engagement and record management, and realise improved response times when you integrate RingCentral Office with your CRM sales and support applications. Access and share files stored in the cloud quickly. Have a presentation? Choose a cover page, add a note, and fax to as many as 50 recipients directly from your computer or mobile device.

8 RingCentral Office Tightly integrated with leading business apps to offer enterprise-level capabilities. Infrastructure Log in with one set of validated company credentials thanks to Single Sign-on. Productivity Bring advanced communications functions into the business apps you use every day. CRM Gain greater insights with every call. Service Support Management Enhance delivery of critical business services through tight integration between admin and operational processes.

9 THE COMPANY WE KEEP We are proud partners with industry-leading businesses and service providers. Contact us ringcentral.co.uk 2016 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are trademarks of RingCentral, Inc. Salesforce and Desk are trademarks of Salesforce.com, inc., and are used here with permission. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. KID /16

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