Avid Unity ISIS. File Gateway Setup and User s Guide

Transcription

1 Avid Unity ISIS File Gateway Setup and User s Guide

2 Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309. Other patents are pending. Avid products or portions thereof are protected by one or more of the following European Patents: Other patents are pending. Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,987,501; 6,061,758; 6,223,211; 6,532,043; 6,546,190; 6,636,869; 6,747,705; 6,763,523; 6,813,622; RE40,107. Other patents are pending. Avid products or portions thereof are protected by one or more of the following European Patents: ; ; ; ; ; ; ; Other patents are pending. Copyright 2009 Avid Technology, Inc. and its licensors. All rights reserved. The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library: Copyright Sam Leffler Copyright Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics. THE SOFTWARE IS PROVIDED AS-IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. The following disclaimer is required by the Independent JPEG Group: This software is based in part on the work of the Independent JPEG Group. This Software may contain components licensed under the following conditions: Copyright (c) 1989 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Copyright (C) 1989, 1991 by Jef Poskanzer. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1995, Trinity College Computing Center. Written by David Chappell. 2

3 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler. Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. Modifications Copyright 1999 Matt Koss, under the same license as above. Copyright (c) 1991 by AT&T. Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. This product includes software developed by the University of California, Berkeley and its contributors. The following disclaimer is required by Paradigm Matrix: Portions of this software licensed from Paradigm Matrix. The following disclaimer is required by Ray Sauers Associates, Inc.: Install-It is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of Install-It, including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller s failure to perform reseller s obligation; or any damages arising from use or operation of reseller s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages. The following disclaimer is required by Videomedia, Inc.: Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose. This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow frame accurate editing control of applicable videotape recorder decks, videodisc recorders/players and the like. The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code: Altura Software, Inc. The following disclaimer is required by Interplay Entertainment Corp.: The Interplay name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation ( DevelopMentor This product may include the JCifs library, for which the following notice applies: JCifs Copyright 2004, The JCIFS Project, is licensed under LGPL ( See the LGPL.txt file in the Third Party Software directory on the installation CD. 3

4 Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are commercial computer software or commercial computer software documentation. In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR (a) and/or DFARS (a), as applicable. Trademarks 003, 192 Digital I/O, 192XD I/O, 888 I/O, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alienbrain, AniMatte, AudioMarket, AudioPages, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, Avid DS Assist Station, Avid EditStar, Avid Learning Excellerator, Avid Liquid, Avid Liquid Chrome Xe, Avid MEDIArray, Avid Mojo, AvidNet, AvidNetwork, Avid NewStar, Avid Remote Response, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid VideoRAID, Avid Xpress, AVoption, AVX, Beauty Without The Bandwidth, Boom, C 24, CaptureManager, ChromaCurve, ChromaWheel, Command 24, Conectiv, CountDown, DAE, Dazzle, Dazzle Digital Video Creator, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, DigiLink, DigiMeter, DigiSerial, DigiStudio, DigiStudio Control, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, DVD Complete, D-Verb, Eleven, Equinox, EveryPhase, ExpertRender, Fastbreak, Fast Track, FieldPak, Film Composer, FilmScribe, Flexevent, FluidMotion, FXDeko, G7, G-Rack, HD Core, HD Process, HDPack, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, inews, inews Assign, inews ControlAir, Instantwrite, Instinct, Intelli-sat Broadcasting Recording Manager, Intelli-Sat, InterFX, Interplay, intone, Intraframe, is9, is18, is23, is36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, Lightning, ListSync, Lo-Fi, Magic Mask, Make Anything Hollywood, make manage move media, Marquee, M-Audio, M-Audio Micro, Maxim, Mbox, MCXpress, Media Browse, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Media Suite, Meridien, MetaFuze, MetaSync, MicroTrack, Midiman, MissionControl, Mix Rack, MixLab, Moviebox, Moviestar, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, NRV-10 interfx, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Palladium, Pinnacle, Pinnacle DistanTV, Pinnacle Geniebox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, ProEncode, ProServices, ProSessions, Pro Tools, QuietDrive, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, RetroLoop, rs9, rs18, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Session, Show Center, Sibelius, SIDON, Soft SampleCell, Soft-Clip Limiter, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, Starplay, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, Symphony, SYNC HD, SynchroScience, SynchroScope, Syntax, TDM FlexCable, Thunder, Titan, Titansync, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, Torq, Torq Xponent, Transfuser, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Venom, VideoRAID, Video Slave Driver, VideoSPACE, VideoSpin, Vortx, Xdeck, X-Form, Xmon, Xponent, and X-Session are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. Alacritech is a registered trademark of Alacritech, Inc. Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. ATTO is a trademark of ATTO Technology, Inc. HP is a registeredtrademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Java is a trademark of Sun Microsystems in the United States and/or other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners. Avid Unity ISIS File Gateway Setup and User s Guide Rev. A December

5 Contents Symbols and Conventions If You Need Help Accessing the Online Documentation Avid Training Services Chapter 1 Avid Unity ISIS Gateway Server Overview File Gateway Server File Gateway Server Front Panel File Gateway Server Rear Connections Product Recovery DVD File Gateway Server Client Customer Responsibility Customer-Supplied Components Security Considerations Supported Cabling Network Configuration Chapter 2 Connecting the ISIS Equipment Installing Rack-Mount Rails and Brackets Rack-Mounting the File Gateway Server Zone 2 Client (Indirect Connect) Configuration Supported Cabling Connection Overview Chapter 3 Configuring the Server for CIFS Access CIFS Server Software Loading the Client and CIFS Software Checking The File Gateway Service Setting Up Separate Network Traffic Client Manager Preference

6 Creating Windows Users and User Groups on the File Gateway Server Adding Users and Listing Workspaces in the CIFS Configuration File Setting Client Bandwidth Mapping Network Workspaces on CIFS Clients Chapter 4 Configuring the Server for FTP Access Setup the FTP Server FTP Server Software Loading the Client Software Setting Up Separate Network Traffic FTP Site Creation Creating Virtual Workspaces Creating Windows Users and User Groups on the File Gateway Server FTP Client Accessing a Workspace FTP Client Accessing a Shared Workspace Using a Command Line FTP Client Accessing a Workspace Using Your Browser Chapter A Dimensions and Weights Dimensions and Weight Specifications Electrical Specifications Environmental Specifications Chapter B Safety and Regulatory Information Warnings and Cautions FCC Notice Class A Equipment Modifications Cables Canadian Notice (Avis Canadien) Class A Equipment LED Safety Notices European Union Declaration of Conformity Disposal of Waste Equipment by Users in the European Union Australia and New Zealand EMC Regulations Taiwan EMC Regulations

7 Using This Guide n The Avid Unity ISIS (Infinitely Scalable Intelligent Storage) File Gateway server enables network users to access the Avid Unity ISIS workspaces in a non-realtime scenario. The Avid Unity ISIS media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected workstations. This document describes the features for all Avid Unity ISIS shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation. Symbols and Conventions Avid documentation uses the following symbols and conventions: Symbol or Convention Meaning or Action n c w A note provides important related information, reminders, recommendations, and strong suggestions. A caution means that a specific action you take could cause harm to your computer or cause you to lose data. A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment. > This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. (Windows), (Windows only), (Macintosh), or (Macintosh only) Bold font This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X. Bold font is primarily used in task instructions to identify user interface items and keyboard sequences.

8 Symbol or Convention Meaning or Action Italic font Courier Bold font Ctrl+key or mouse action Italic font is used to emphasize certain words and to indicate variables. Courier Bold font identifies text that you type. Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published: - If the latest information for your Avid product is provided as printed release notes, they are shipped with your application and are also available online. - If the latest information for your Avid product is provided as a ReadMe file, it is supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit the online Knowledge Base at Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions. 8

9 Accessing the Online Documentation Accessing the Online Documentation n The Avid Unity ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidUnityISISDocumentation folder on the Avid Unity ISIS installer DVD. The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation. To access the online documentation from the installer DVD-ROM: 1. Insert the Avid Unity ISIS installer DVD-ROM into the drive. 2. Navigate to the [DVD drive]:\.avidunityisisdocumentation folder, and double-click the PDF file for the document you want to view. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment. To learn about Avid's new online learning environment, Avid Learning Excellerator (ALEX), visit For information on courses/schedules, training centers, certifications, courseware, and books, please visit or call Avid Sales at AVID ( ). 9

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11 1 Avid Unity ISIS Gateway Server Overview The Avid Unity ISIS (Infinitely Scalable Intelligent Storage) File Gateway server enables network users to access the Avid Unity ISIS workspaces in a non-realtime scenario. Depending on the access permission, network users can read, write, and delete files on workspaces without using up ISIS client licences. This chapter provides an overview of the Avid Unity ISIS File Gateway server. The File Gateway is a 64-bit Intel SR2500 server with the same image as the 64-bit System Director. The System Director and File Gateway image must be from the Avid Unity ISIS v2.1.1 release or later. That image has been modified to support both the File Gateway server and 64-bit System Director. If you have a 64-bit System Director you can re-image the System Director by running the latest product recovery DVD and install the File Gateway software to convert the System Director into a File Gateway. n The File Gateway software cannot be installed on the System Director. The File Gateway is a separate server that is attached to Zone 2 of your Avid Unity ISIS system. For an explanation of what you need to do to prepare your site for installation of a Avid Unity ISIS system, see the Avid Products and Network Site Preparation Guide on the Avid Knowledge Base or included in the documentation folder on the top level of the Avid Unity ISIS installer DVD. File Gateway Server The File Gateway server is 2U in size (see File Gateway Server Front Panel on page 12) and allows users to move files between their local system and Avid Unity ISIS workspaces over the network using Common Internet File System (CIFS), File Transfer Protocol (FTP), or both. The File Gateway server does not store the files, these files are stored in the workspaces on the ISBs within the Avid Unity ISIS engine. Connect the File Gateway Server as a Zone 2 client in the Avid Unity ISIS environment. Both mirrored and RAID workspaces can be accessed. File Gateway Server allows FTP clients to access Avid Unity ISIS workspaces in a non real-time environment over a WAN/Internet. Avid provides no performance guarantees with Avid Unity ISIS when using an FTP client.

12 1 Avid Unity ISIS Gateway Server Overview n The default File Gateway server password is set to is-admin. The Avid Unity ISIS System Directors, workgroup servers, and clients must all be synchronized with a common time-of-day. For information on setting the Network Time Protocol (NTP), see your Avid Unity ISIS administrator. File Gateway Server Front Panel The following figure shows the front view and control panel of the File Gateway server. File Gateway Server Front View B C D E F G DVD/CD-ROM A H I RAID disk (ID 1) System disk (ID 0) L K J Control panel The following table describes the control panel shown in the previous figure. File Gateway Server Control Panel Letter Description Letter Description A Power/Sleep button G System ID LED (blue, a second system ID LED is on the rear) B Network port 2 activity LED H System ID button (System ID LED blinks when pressed) C Network port 1 activity LED I System reset button D Power/Sleep LED J USB 2.0 connector E System status LED K Recessed non-maskable interrupt (NMI) button (need small tool to press) F Internal drive activity LED L Video connector 12

13 File Gateway Server Client File Gateway Server Rear Connections The following figure shows the rear panel of the File Gateway server and the function of each connection. File Gateway Server Rear View Dual NIC Ethernet adapter board Slots not used Power supplies Mouse Keyboard RJ 45 to serial B 1 Gig Enet Video 1 2 USB Serial A to F/C switch if needed Primary power supply on bottom Product Recovery DVD The procedures to recover your Avid Unity ISIS File Gateway server is included in the appendix of the Avid Unity ISIS Setup Guide. The Product Recovery DVD is the same DVD used for the Avid Unity ISIS System Director. The Product Recovery DVD restores the Avid specific Windows 2003 Storage Server operating system and the hardware drivers for the SR bit server. It does not restore the Avid Unity ISIS software. The Avid Unity ISIS software must be reinstalled separately, after the operating system recovery is complete. File Gateway Server Client A File Gateway uses a 1 Gb Ethernet connection to communicate with the Avid Unity ISIS architecture. The File Gateway server displays, creates, and delete files within the Avid Unity ISIS shared storage network system through the Windows operating system as shares that are mapped to drive letters. 13

14 1 Avid Unity ISIS Gateway Server Overview Customer Responsibility n c Before installing your Avid Unity workgroup hardware, you are responsible for: Developing a floor plan for your hardware configuration. This includes the Avid Unity workgroup and attached clients. Preparing your site to meet all the proper power, environmental, and space requirements for the Avid Unity hardware and any attached Avid Unity clients. To obtain site requirements for your Avid Unity clients, see the Knowledge Base on the Avid Web site ( Obtaining a rack for mounting Avid Unity and Interplay products. For rack recommends, see Rack-Mounting the File Gateway Server on page 17. Choose a rack that has receptacles and plugs appropriate for the power requirements of the hardware you are purchasing. Obtaining a display for accessing the File Gateway server through the network. Obtaining and running all cables between the Avid Unity hardware and any attached clients throughout your facility. Running all cables related to your LAN, and providing the proper network setup and connections. Installing and configuring any Ethernet routers or bridges, not supplied with the Avid Unity workgroup, before the Avid representative begins your system installation. Installing appropriate Ethernet connections within the areas where Avid Unity workgroup and clients are being installed. Avid is not responsible for installing or troubleshooting cables that you do not purchase from Avid. Avid also does not provide network services for your in-house network and strongly suggests you use a local service provider to install and set up network connections. Avid does supply networking services for any Ethernet connections between the Avid Unity workgroup, its clients, and its servers. Customer-Supplied Components You need to supply the following components in Avid Unity shared storage environments and workgroups: Avid qualified or approved Gig-E Ethernet switch with 10-Gb ports Industry 19-inch standard rack Uninterruptible Power Supply (UPS) provided by customer A keyboard, video, and mouse switch (KVM) 14

15 Network Configuration Security Considerations Security for the Avid hardware should be addressed during site planning. Planning and implementing security for the hardware before installation would prevent you from disrupting or moving the hardware and users at a later time. If you have a secured network area for the Avid hardware, you might need to arrange security clearance for the Avid administrators who access the hardware. Supported Cabling n When planning your cable routes, make sure your cables cannot be damaged by traffic or moving objects. Avid supports the following cable types and lengths when connecting Avid components and workgroups. If you need run your cables greater distances, call Avid Customer Support for supported cable and accessory information. For cable connections, see the Avid Setup Guide for your product. Network Configuration All clients in the shared storage network are classified by zones, depending on how they connect to the network. The following list defines the clients in each network layer by their zone classification: Computer Names A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs on the Microsoft Support Knowledge Base. Verify Entries on the DNS Server Make sure that you correct any errors in DNS entries for name to IP resolution. The Avid network can become sluggish and unstable if there are incorrect entries in the DNS server for any of the computers in the Interplay environment. Symptoms include excessive CPU usage by the Interplay Framework Lookup service and Interplay Diagnostics. The tree view in the Interplay Service Configuration or Health Monitor may also fail to populate if there are incorrect DNS entries. 15

16 1 Avid Unity ISIS Gateway Server Overview Configure the DNS Server to Support Reverse Lookup Ensure that the DNS server is configured to support Reverse Lookups. If DNS is not configured for Reverse Lookup, Interplay Framework cannot resolve IP addresses to host names. Symptoms include; tree views fail to populate in the Interplay Service Configuration, Interplay Diagnostics, and Health Monitor. Non-DNS Environments In a non-dns environment you must configure a host file on all systems, including Avid Low Res Encode systems. This is necessary so that the Interplay Framework can list the systems in its client applications such as the Interplay Service Configuration or Health Monitor. Computers with Multiple Network Interfaces Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname. If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer may have problems communicating with the Interplay Framework Multicast Repeater. Configuring an Avid Unity System In an Avid Unity ISIS environment, if your network extends outside of ISIS Zone 1 and Zone 2, you must configure a Layer 3 switch/router to communicate between the two subnetworks. 16

17 2 Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the Avid Unity ISIS ReadMe file to continue the installation. Installing Rack-Mount Rails and Brackets c The Avid Unity File Gateway Server comes with rack-mounting rails. You should follow the manufacturer s installation instructions supplied with each component to correctly attach the rails and brackets to the rack rails. For rack mouning instructions, search the Intel web site for the Basic Rail Kit Install Guide for Intel Server Chassis on the Before you start the procedures in this chapter, you should be familiar the previous chapters in this document. Rack-Mounting the File Gateway Server The File Gateway server is placed into a rack for easy access to the cables, connectors, and drives. The following list provides recommendations you should take into account prior to rack-mounting Avid equipment: The heaviest equipment should go at the bottom of the rack, for example, the Avid Unity ISIS engine. Lighter equipment goes towards the middle and top of the rack, for example, File Gateway server, a Keyboard, monitor, and mouse assembly (KMM), with Ethernet switches at the top of the rack. If the rack is provided with stabilizing devices, install the stabilizers before mounting the equipment in the rack. Avid recommends that you leave a 1U or.5u space between each piece of equipment mounted in the racks. This allows for better airflow and cable access, and helps stop vibration in any equipment being transferred to spaces above and below.

18 2 Connecting the ISIS Equipment n Avid recommends that you leave an 8 to 12 inch space at the bottom of the rack. This allows for better airflow and lowers the possibility of dust or dirt being picked up by the devices. For normal operation, you ll need to maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments. For service, you need approximately 3 feet (1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind the rack. This allows for the removal of any component that needs to be replaced. For more information related to rack mounting a Avid Unity ISIS system, see the Avid Products and Network Site Preparation Guide online on the Avid Knowledge Base or the online file on your Avid Unity ISIS system DVD. Zone 2 Client (Indirect Connect) Configuration n A Zone 2 (indirect connect) configuration consists of group of clients connected to an Ethernet switch with a 10-Gb port connected to an ISS located in the engine. Both Ethernet ports on the File Gateway server connect to one subnet via the Zone 2 switch using a 1-Gb port. CIFS and FTP clients can also use 10BaseT and 100BaseT connections. Connecting the File Gateway server to the Zone 2 switch allows the CIFS and FTP traffic to completely bypass the ISIS client traffic. If the File Gateway server is directly connected as a Zone 1 client, then CIFS, FTP, and ISIS traffic all goes through ISIS, effectively doubling the ISIS bandwidth usage. 18

19 Zone 2 Client (Indirect Connect) Configuration The following Zone configuration diagram shows CIFS and FTP clients is Zone 1, Zone 2, Zone 3, and Zone 4. Although all zones are supported, Avid recommends you do not connect CIFS or FTP clients in Zone 1, as they would unnecessarily utilize bandwidth that the ISIS clients would need. Avid Unity ISIS File Gateway Zone 2 Network Configuration CIFS or FTP client in Zone 4 Zone 4 Ethernet Switch CIFS or FTP client in Zone 3 Zone 3 Ethernet VLAN 30 CIFS or FTP client in Zone 2 Zone 2 File Gateway server in Zone 2 Ethernet to VLAN 10 or 20 ISIS client in Zone 2 External switch 1 GB ethernet VLAN 10 VLAN 20 ISS ISS Engine Engine 10 GB ethernet ISS ISS Chassis interconnect 1 GB ethernet to VLAN 10 or 20 1 GB ethernet ISIS client in Zone 1 Ethernet Intel Pro 1000 MT/PT board Zone 1 Intel Pro 1000 MT/PT board CIFS or FTP client in Zone 1 19

20 2 Connecting the ISIS Equipment Supported Cabling n Avid supports the following cable types of Ethernet cables when connecting Zone 2 servers, and clients to switches in the Avid workgroup environments. Also use these cable guidelines when connecting your clients and workstations to the File Gateway server. If you need run your cable greater distances, call Avid Customer Support for supported cable and accessory information. Supported Cables Cable Connection Type Ethernet network cable, CAT5e, CAT6, or CAT6a Function Connects: Ethernet Avid Unity clients System Directors and clients to 1 Gb ports on an ISS Avid Interplay servers to shared storage networks Avid AirSpeed capture and playback servers to shared storage networks Avid Unity ISIS management port to laptop Connector Style and Maximum Cable Length RJ45 connector 100 Meters; If using CAT5e the cable must be rated for 350 MHz for maximum length. The minimum GigE cable length for Avid network products is 6 feet or 2 meter. Connection Overview Before you attempt to define the IP addressing for your File Gateway and configure the static internal IP addresses, you should have a solid understanding of how the addresses are assigned within the ISIS environment. Your File Gateway Server should be rack mounted with the both Ethernet ports connected to the same subnet in the Zone 2 switch. The following figure shows the rear panel of the File Gateway Server and the connections used during the setup. 20

21 Connection Overview File Gateway Server Rear View Mouse Keyboard Gig Ethernet ports Video Connect Port 1 and Port 2 of the built-in Ethernet ports of the File Gateway to the Zone 2 switch using a CAT5 E, CAT6 cable or better. n The server setup is summarized as follows: 1. Configure the IP addresses for the File Gateway Server. The ghost image on the File Gateway Servers does not set the IP addresses of the two onboard network ports; the system is set for DHCP. 2. Load the File Gateway, t To install and configure the CIFS software, see Configuring the Server for CIFS Access on page 23. t To install and configure FTP, use the Windows Creation Wizard. Configuring the Server for FTP Access on page

22 2 Connecting the ISIS Equipment 22

23 3 Configuring the Server for CIFS Access This chapter describes how to configure the File Gateway for a using Common Internet File System (CIFS) and other Avid Unity ISIS hardware and contains the following sections: CIFS Server Software Creating Windows Users and User Groups on the File Gateway Server Adding Users and Listing Workspaces in the CIFS Configuration File Mapping Network Workspaces on CIFS Clients CIFS Server Software n Many Windows critical updates have already been applied in the image on the Avid Unity ISIS File Gateway server. Do not turn on automatic updates. Manually apply only the updates that have been approved by Avid. For approved Windows updates, access the Knowledge Base at and review the Microsoft Security Bulletin Addendum document. The Client Manager software is a must on the File Gateway Server and should be installed before the File Gateway Server software. When the File Gateway Server software is installed, the installer automatically removes the Client Manager entry from the Start > Programs > Startup menu. Do not start the Client Manager while the File Gateway Server software is running. If you need to access the Client Manager remember to Exit the application when you are finished. The default File Gateway server password is set to is-admin. Loading the Client and CIFS Software To load the Avid Unity ISIS software: 1. Insert the Avid Unity ISIS DVD into the System Director DVD drive. The DVD automatically starts and opens a dialog box opens.

24 3 Configuring the Server for CIFS Access 2. Click the Install Products button. The Install Products dialog box opens. 24

25 CIFS Server Software n n n 3. Click the Windows Client button in the Install Products dialog box. A Setup Wizard opens. You can also install the AvidUnityISIS 64-bit client software using the following path: [DVD drive]:\avidunityisisclientx64\avidunityisisclientx64.msi. 4. Follow the instructions in the Setup Wizard when the File Location window opens. Do not restart the File Gateway if prompted. 5. Click the File Gateway button in the Install Products dialog box. A Setup Wizard opens. You can also install the Avid Unity ISIS File Gateway software using the following path: [DVD drive]:\avidunityinstallers\avidunityisisfilegatewayx64.msi. 6. Follow the instructions in the Setup Wizard when the File Location window opens. 7. Once the installation is complete, click close. 8. Restart the File Gateway. Whenever the File Gateway Server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the ISIS File Gateway software (AvidUnityISISFileGatewayx64). Checking The File Gateway Service After loading the Avid Unity ISIS File Gateway software the AvidUnityISISFileGateway is automatically started when you restart the File Gateway server. There is no need to access the service but if you want to check or change the state of the service, do the following. To Start and Stop your CIFS service: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Select Device Manager. The Device Manager opens. 25

26 3 Configuring the Server for CIFS Access 3. Click in Services in the left pane and right-click AvidUnityISISFileGateway in the right pane and select Start or Stop. Setting Up Separate Network Traffic The File Gateway Server uses the built-in Ethernet ports on the back of the server. Each port is dedicated to specific network traffic. Avid recommends you rename these ports so they can be easily identified as: ISIS Traffic and CIFS_FTP Traffic. the ISIS Traffic port requires a setting change. Rename and configure the File Gateway Server ports as described in the following procedure. The following procedure describes how to configure a server on the Avid Unity ISIS shared storage network for dedicated ISIS and CIFS_FTP Traffic. Both server network ports are connected to the Zone 2 switch. 26

27 CIFS Server Software To setup separate network traffic: 1. Right-click My Network Places and select Properties. The following Network Connections window opens. 2. Right-click the Intel PRO/1000 EB Connection with I/O Acceleration #2 port connection and select Rename. 3. Rename the connection to CIFS_FTP Traffic. 4. Right-click the Intel PRO/1000 EB Connection with I/O Acceleration port connection and select Rename. 5. Rename the connection to ISIS Traffic. 27

28 3 Configuring the Server for CIFS Access 6. Right-click the ISIS Traffic connection and select Properties. 7. Deselect File and Printer Sharing for Microsoft Networks. 8. Click OK to save the change and close the Properties dialog box. 9. Right-click the CIFS_FTP Traffic connection and select Properties. 10. Verify that File and Printer Sharing for Microsoft Networks is selected for the CIFS_FTP Traffic connection. Client Manager Preference n Setting up the Client Manager for separate ISIS and CIFS_FTP Traffic. Whenever the File Gateway Server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the ISIS File Gateway software (AvidUnityISISFileGatewayx64). 28

29 CIFS Server Software To set the Client Manager preferences: 1. Load the client software as explained in Loading the Client and CIFS Software on page Start Client Manager, click the Client Manager icon in the Windows taskbar of select Start > All Programs > AvidUnityISIS > ClientManager. The ISIS Client Manager opens. Connections list Workspace panel Preferences 3. Click the Preferences button and the Client Manager Preferences Window opens. 29

30 3 Configuring the Server for CIFS Access 4. Click Network and deselect the CIFS_FTP Traffic port. n Only the Ethernet ports designated for ISIS traffic must be checked. Uncheck the other network ports. 5. Click Apply. 6. Close the Client Manager Window. When the Client Manager is running, an icon appears in the Windows system tray. The Client manager software cannot be running on the File Gateway Server. You must Exit the application. 7. Right-click the Client Manager icon in the Windows taskbar and select Exit. 30

31 Creating Windows Users and User Groups on the File Gateway Server Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid Unity ISIS File Gateway Server using the standard Windows 2003 operating System process. The following procedures are provided to help with that process, but for details on creating user and group accounts on the File Gateway server, right-click on the Local Users and Groups folder in the left pane of the Computer Management window and select Help. To create a local user account: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Expand the Local Users and Groups folder in the left pane. 3. Click Users. 4. Click Action > New User. 5. Type the appropriate information in the dialog box. 6. Select or clear the appropriate check boxes: - User must change password at next logon - User cannot change password - Password never expires - Account is disabled 7. Click Create, and then click Close. To create a local group: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Expand the Local Users and Groups folder in the left pane. 3..Click Groups. 4. Click Action > New Group from the menu bar. 5. In Group name, type a name for the new group. 6. In Description, type a description of the new group 7. To add one or more members to the new group, click Add. 31

32 3 Configuring the Server for CIFS Access 8. In the Select Users, Computers, or Groups dialog box, under Enter the object names to select, type the name of the user account or group account that you want to add, and then click OK. 9. In the New Group dialog box, click Create, and then click Close. Adding Users and Listing Workspaces in the CIFS Configuration File Locate the sample Avid Unity ISISI File Gateway Server sample config.txt file installed with the CIFS server software and edit the text file with the path for the workspace to be shared. To edit the CIFS server configuration file: 1. Navigate to the CIFS configuration text file in the following location: C:\Program Files\Avid Technology\AvidUnityISIS\FileGateway\ ConfigFileSample.txt 2. Open the ConfigFileSample.txt with Windows Notepad. 3. Edit the file by adding the path of the ISIS System Director and workspace name on the corporate domain, for example \\System_Director_name\workspace_name. 4. Type the name of the workspace you want to be displayed to the client.you want to be n 5. Type one or more user names and access privileges to the path using the following format: - r read - rw read and change - a read, change, and full control Omitting the privilege letters r (read), rw (read/change), and a (read/change/full control) is the same as specifying all privileges. To give access to all the users listed on the File Gateway Server, type the user everyone. For example, to mount the Avid Unity workspace videos and displayed the shared workspace as clips and give users access to joe (read/write), fred (all access), and mary (read-only) type the following: \\SystemDirectorName\videos clips joe=rw fred mary=r 32

33 Setting Client Bandwidth 6. Type a number between 40 and 100 at the end of the text file, to indicate the bandwidth speed you want available to the clients. Your configuration file should look similar to the following: n When the pound sign (#) is in the front of the statement in the configuration file, that statement is ignored. When you edit the sample configuration file, remember to removed the pound sign (#) in front of the configuration statements you want to use in the text file. 7. Click File > Save As. 8. In the Save As Window, name the file ConfigFile.txt and save it in the same location as the ConfigFileSample.txt file and click OK. The file is read immediately and you do not need to restart the File Gateway server. 9. Click File > Exit. Setting Client Bandwidth The default bandwidth for an CIFS and FTP client is 60MB/s on the new CIFS Server topology. You can use CIFS and FTP on the server at the same time and deliver a shared bandwidth of 100 MB/s. You can define the File Gateway Server bandwidth from 40 MB/s to 100 MB/s in the CIFS configuration text file. 33

34 3 Configuring the Server for CIFS Access Mapping Network Workspaces on CIFS Clients CIFS clients should map network workspaces to their system for a convenient shortcut to the workspace. You can map as many workspace as you need. To map a workspace to a CIFS client (Windows): 1. Click Start > Run on the CIFS client. 2. In the Open text box, type the path of the workspace on the cooperate domain, for example \\FileGateway_server_name\shared_workspace_name and click OK. 3. In the Windows Explorer window that opens, click the Tools menu and select Map Network Drive. To map a workspace to a CIFS client (Macintosh): 1. In the Apple menu, click Go > Connect to Server. 2. In the Open text box, type the path of the workspace on the cooperate domain, for example cifs://filegateway_server_name/shared_workspace_name and click Connect. 3. In the Windows Explorer window that opens, click the Tools menu and select Map Network Drive. 34

35 4 Configuring the Server for FTP Access This chapter describes how to configure the File Gateway Server to share Avid Unity ISIS workspaces network client using File Transfer Protocol (FTP). The FTP functionary is done through Microsoft s Internet Information Services (IIS) and the FTP Service. Setup the FTP Server n When installing Avid Unity ISIS File Gateway and client software on the Windows 64-bit server, make sure you are up-to-date with your Windows critical updates. Many Windows critical updates have already been applied in the image on the Avid Unity ISIS File Gateway server. Do not turn on automatic updates. Manually apply only the updates that have been approved by Avid. For approved Windows updates, access the Knowledge Base at and review the Microsoft Security Bulletin Addendum document. The default File Gateway server password is set to is-admin. The Client Manager software provides driver information for the File Gateway server and is installed before using the Windows FTP Site Creation wizard to create the FTP site on the File Gateway server. The Client Manager can run in the background if you are only using the File Gateway as an FTP server. If you are using the File Gateway as both a CIFS and FTP server, the CIFS installer automatically removes the Client Manager entry from the Start > Program > Startup menu.

36 4 Configuring the Server for FTP Access Setup the System Director for FTP clients: 1. Create Mirrored or RAID workspaces on the System Director to be used for FTP access. 2. Create an ISIS user (for example, ftpuser ) and grant that user Read or Read/Write access to the targeted FTP workspaces according to the access levels needed. 3. Create the same username and password as the ISIS user ( ftpuser ) in the Windows User Accounts on the File Gateway server, see Creating Windows Users and User Groups on the File Gateway Server on page 48. This is necessary for the Virtual Workspace configuration in a later in the Chapter. 4. Create additional User Accounts on the File Gateway server, or the Active Directory Domain Server if this system is in a domain, for FTP client users in order to authenticate and be granted FTP access to the FTP server. Do not use the same user ( ftpuser ), which is used specifically for the Virtual Workspace access, for FTP client user accounts, see Creating Windows Users and User Groups on the File Gateway Server on page 48. The following block diagram represents who FPT users access workspaces through the File Gateway to the ISIS. FTP clients Autenticate as: - User1 - User2 FTP Protocol File Gateway FTP Users Windows Users: - FTPuser (for workspace access to ISIS) - User1 - User2 FTPuser Password must match on the ISIS and File Gatway servers ISIS System ISIS User: - FTPuser FTP Virtual Directories: - Workspace 1 Read and Write (R + W) access granted to FTPuser - Workspace 2 Read (R) access granted to FTPuser Example permissions that FTPuser has for each workspace ISIS Workspaces - Workspace 1 FPTuser, Read and Write (R + W) - Workspace 2 FPTuser, Read (R) access 36

37 FTP Server Software FTP Server Software Load the ISIS client software, configure the network traffic, and then create the FTP site using the Windows operating system. Loading the Client Software To load the Avid Unity ISIS software: 1. Insert the Avid Unity ISIS DVD into the System Director DVD drive. The DVD automatically starts and opens a dialog box opens. 37

38 4 Configuring the Server for FTP Access 2. Click the Install Products button. The Install Products dialog box opens. n 3. Click the Windows Client button in the Install Products dialog box. A Setup Wizard opens. You can also install the AvidUnityISIS 64-bit client software using the following path: [DVD drive]:\avidunityisisclientx64\avidunityisisclientx64.msi 4. Follow the instructions in the Setup Wizard when the File Location window opens. 5. Once the installation is complete, click close. 6. Restart the File Gateway. Setting Up Separate Network Traffic The File Gateway Server uses the built-in Ethernet ports on the back of the server. Each port is dedicated to specific network traffic. Avid recommends you rename these ports so they can be easily identified as: ISIS Traffic and CIFS_FTP Traffic. The ISIS Traffic port requires a setting change. Rename and configure the File Gateway Server ports as described in the following procedure. 38

39 FTP Server Software The following procedure describes how to configure a server on the Avid Unity ISIS shared storage network for dedicated ISIS and CIFS_FTP Traffic. Both server network ports are connected to the Zone 2 switch. To setup separate network traffic: 1. Right-click My Network Places and select Properties. The following Network Connections window opens. 2. Right-click the Intel PRO/1000 EB Connection with I/O Acceleration #2 port connection and select Rename. 3. Rename the connection to CIFS_FTP Traffic. 4. Right-click the Intel PRO/1000 EB Connection with I/O Acceleration port connection and select Rename. 5. Rename the connection to ISIS Traffic. 39

40 4 Configuring the Server for FTP Access 6. Right-click the ISIS Traffic connection and select Properties. 7. Deselect File and Printer Sharing for Microsoft Networks. 8. Click OK to save the change and close the Properties dialog box. 9. Right-click the CIFS_FTP Traffic connection and select Properties. 10. Verify that File and Printer Sharing for Microsoft Networks is selected for the CIFS_FTP Traffic connection. FTP Site Creation The following procedure describes how to create an FTP site using the Windows FTP Site Creation Wizard. To share workspaces on the File Gateway Server: 1. Open Windows Explorer and create a new folder on the root level of your D: drive on the File Gateway server with the following name: D:\ftproot 40

41 FTP Server Software n 2. Within the ftproot folder, create folders for each of the ISIS workspaces to be used for FTP access. The name of the folders should be an exact match of the Alias names. This setup is necessary in order to see the list of workspace folders on the FTP server from a browser without having to specify the folder name during initial connection via the browser. 3. Right-click My Computer and select Manage on the File Gateway Server. The Computer Management window opens. 4. In the left pane of the Computer Management window, click the plus sign (+) to expand the Services and Applications > Internet Information Services (IIS) Manager > FTP Sites menus. 5. Right-click on the Default FTP Site and select Stop from the menu. 6. Select the FTP Sites folder and select Action > New > FTP Site. The FTP Site Creation Wizard opens. 41

42 4 Configuring the Server for FTP Access 7. Click Next. The FTP Site Description opens. n 8. Type a description in the Description text box to help the administrator identify the workspace and click Next. The IP Address and Port Settings window opens. 9. Enter the IP address for the CIFS_FTP Traffic network connection you renamed earlier (see Setting Up Separate Network Traffic on page 38). You can get the IP address by right-clicking on the CIFS_FTP Network Connection and selecting Status in the Support tab. The IP address will be listed in the Enter the IP address to uses from the FTP site menu. 42

43 FTP Server Software 10. Accept the default TCP port value of 21 and click Next. The FTP User Isolation window opens. 43

44 4 Configuring the Server for FTP Access 11. Accept the default setting and click Next. The FTP Site Home Directory window opens. 12. Type the folder name and path you created on the File Gateway D: drive in the Path text box (for example, d:\ftproot) and click Next. The FTP Site Security Credentials window opens. 44

45 FTP Server Software 13. Select the permissions to grant to FTP users (for example: Read only or Read and Write) and click Next to complete the wizard. 14. Click Finish. The FTP Site Creation Wizard finishes and the newly created FTP site folder is displayed in the Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > virtual_name in the Computer Management window. 15. Right-click the newly created FTP site folder and select Properties. 16. Click the Security Accounts tab and deselect the Allow anonymous connections checkbox. 17. Click Yes to continue in the message dialog box, and click Apply. 18. Click OK to close the Properties Dialog box. 19. Right-click the new FTP site and verify the site is started or select Start if not already started. 20. Close the Computer Management window. 45

46 4 Configuring the Server for FTP Access Creating Virtual Workspaces n To create multiple virtual workspaces: 1. Right-click My Computer and select Manage on the File Gateway Server The Computer Management window opens. 2. In the left pane of the Computer Management window, click the plus sign (+) to expand the Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > Virtual_name. 3. Select the Virtual FTP Sites folder and select Action > New > Virtual Directory. The Virtual Directory Creation Wizard opens. 4. Click Next. The Virtual Directory Alias window opens. For consistency and ease, Avid recommends that the workspace name and alias name match. 5. Enter the Alias name of the workspace and click Next. For example: workspace_name. The FTP Site Content Directory window opens. 46

47 FTP Server Software 6. Type the network path to the workspace in the Path text box (for example, \\virtual system director name\workspace name) and click Next. n The FTP Site Security Credentials window opens. 7. Deselect the checkbox and enter the User Name and Password used to access the File Gateway Server and click Next. This is where you must enter the matching File Gateway server username and ISIS username for proper workspace authentication and access between the two servers. 47

48 4 Configuring the Server for FTP Access 8. Re-enter the password when prompted and click OK. 9. The Virtual Directory Access Permissions window is displayed. Select to allow Read and Write permissions and click Next. 10. Click Finish. The Virtual Directory Creation wizard completes and the newly created Virtual Directory is displayed in the Computer Management window under Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > virtual_name > workspace_name. 11. Repeat these steps to create multiple workspaces. Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid Unity ISIS File Gateway Server using the standard Windows 2003 operating System process. The following procedures are provided to help with that process, but for details on creating user and group accounts on the File Gateway server, right-click on the Local Users and Groups folder in the left pane of the Computer Management window and select Help. 48

49 FTP Client Accessing a Workspace To create a local user account: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Expand the Local Users and Groups folder in the left pane. 3. Click Users. 4. Click Action > New User. 5. Type the appropriate information in the dialog box. 6. Select or clear the appropriate check boxes: - User must change password at next logon - User cannot change password - Password never expires - Account is disabled 7. Click Create, and then click Close. To create a local group: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Expand the Local Users and Groups folder in the left pane. 3..Click Groups. 4. Click Action > New Group from the menu bar. 5. In Group name, type a name for the new group. 6. In Description, type a description of the new group 7. To add one or more members to the new group, click Add. 8. In the Select Users, Computers, or Groups dialog box, under Enter the object names to select, type the name of the user account or group account that you want to add, and then click OK. 9. In the New Group dialog box, click Create, and then click Close. FTP Client Accessing a Workspace After setting up the File Gateway Server with an FTP Site, you can use any Windows or Macintosh system on the corporate network as an FTP client to upload or access files on the workspace you have shared. 49

50 4 Configuring the Server for FTP Access Windows and Macintosh FTP clients are able to exercise all basic FTP functionality and FTP file transfers on an ISIS workspace via command line interface and Internet Browsers. FTP Client Accessing a Shared Workspace Using a Command Line n n After setting up the File Gateway Server, you can use any Windows or Macintosh system on the corporate network as an FTP client to upload or access files on the workspace you have shared. The Windows 2003 Storage Server operating system used in the Avid Unity ISIS File Gateway Server, does not support the FTP Resume and FTP ReGet commands. To access a workspace from a client (Windows): 1. Start your Windows system on the corporate network. 2. Click Start > Run. 3. Type ftp FTP_FileGatewayServer_Name in the Open text box. The Command Prompt window opens. 4. Provide your authentication details (the Windows username and password created on the File Gateway server). 5. Type ls or dir (to list the contents of the shared workspace. Type cd \workspace_name (to change directories). Type Help at the ftp> prompt for a list of FTP commands. To access a workspace from a client (Macintosh): 1. Start your Macintosh system on the corporate network. 2. Open the Terminal window. 3. Type ftp FTP_FileGatewayServer_Name in the Open text box. 4. Provide your authentication details (the Windows username and password created on the File Gateway server). 5. Type ls or dir (to list the contents of the shared workspace). Type cd /workspace_name (to change directories). n Type Help at the ftp> prompt for a list of FTP commands. FTP clients with Mac OS and earlier operating systems do not support the FTP command Preserve which allows the FTP client to retrieve or get a file by preserving the modification time. 50

51 FTP Client Accessing a Workspace FTP Client Accessing a Workspace Using Your Browser After setting up the File Gateway Server, you can use any Windows or Macintosh system on the corporate network as an FTP client to upload or access files on the workspace you have shared. n To access a shared workspace from a client: 1. Start your Windows or Macintosh system on the corporate network. 2. Start your browser application. 3. Type ftp FTP_FileGatewayServer_Name in the Address bar text box. 4. Provide your authentication details (the Windows username and password created on the File Gateway server). The following syntax can also be used in the browser address field. ftp://username:pwd@ftp_server_ name/workspace_name. 5. Browse to your workspace folder and drag-and-drop the files into and out of, the browser window. Any functionality available via the browser is also limited by the browsers capability. For example, on Safari and Firefox: even if the FTP user has been granted the 'write' access; Write options do not work, such as Delete, rename, create file/folder, move files on the FTP workspace. This is a browser limitation. 51

52 4 Configuring the Server for FTP Access 52

53 A Dimensions and Weights The Avid Unity ISIS File Gateway server is rack-mountable in any standard 19-inch video racks using either NEMA or EIA mounting-hole layouts. Dimensions and Weight Specifications The following table provides the dimensions and weight of the Avid Unity ISIS hardware and the optional rack components. Make sure the surfaces where you place the equipment can accommodate the equipment s size and weight. Component Dimensions and Weight Component Height Width Depth Weight File Gateway Server 3.45 in (88 mm) (2U) 16.9 in (423 mm) in (672 mm) 51 lb (23.2 kg) Electrical Specifications n The following table shows the electrical specifications for all the Avid hardware. Make sure your site meets these specifications. There are three load balancing power supplies in the engine. When powered up, they share the load between all three supplies for a total of 1200W. Electrical Specifications Component Voltage Frequency Watts (Maximum) BTUs File Gateway Server 115 or 230 V ac 50 to 60 Hz 700 W 2400 BTU/hr.

54 A Dimensions and Weights Environmental Specifications The following table provides information on operating and storage temperature, and humidity specifications for the Avid hardware components. Make sure your environment meets the narrowest range of specifications in the table. Environmental Specifications Component Operating Temperature Operating Humidity Storage Temperature Storage Humidity File Gateway Server 32 F to 122 F (0 C to 50 C) 10% to 80% non-condensing 40 F to 158 F ( 40 C to 70 C) 5% to 95% non-condensing 54

55 B Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware. Warnings and Cautions FCC Notice Canadian Notice (Avis Canadien) LED Safety Notices European Union Declaration of Conformity Disposal of Waste Equipment by Users in the European Union Australia and New Zealand EMC Regulations Taiwan EMC Regulations Warnings and Cautions c c c c c c Never install equipment if it appears damaged. Disconnect the power cord before servicing unit. Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel. Follow all warnings and cautions in the procedures. Operate the device within its marked electrical ratings and product usage instructions. If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There might be a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions.

56 B Safety and Regulatory Information FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose. Class A Equipment Modifications Cables This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense. The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user s authority to operate the equipment. Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. 56

57 LED Safety Notices LED Safety Notices Avid hardware might contain LED or Laser devices for communication use. These devices are compliant with the requirements for Class 1 LED and Laser Products and are safe in the intended use. In normal operation the output of these laser devices does not exceed the exposure limit of the eye and cannot cause harm. Standard to which conformity is declared: (Class 1 Eye safe per requirements of IEC / CDRH) 57

58 B Safety and Regulatory Information European Union Declaration of Conformity Declaration of conformity Konformitätserklärung Déclaration de conformité Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 1925 Andover Street Tewksbury, MA, USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Business Center Unit 3 Dublin 18, Ireland declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): Model Number(s): Product Option(s): This declaration covers all options for the above product(s). to which this declaration relates is in conformity with the following standard(s) or other normative documents. auf das sich diese Erklärung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n) übereinstimmt. auquel se réfère cette déclaration est conforme à la (aux) norme(s) ou au(x) document(s) normatif(s). al que se refiere esta declaración es conforme a la(s) norma(s) u otro(s) documento(s) normativo(s). waarnaar deze verklaring verwijst, aan de volende norm(en) of richtlijn(en) beantwoordt. a cui si riferisce questa dichiarazione è conforme alla/e seguente/i norma/o documento/i normativo/i. 58

59 Disposal of Waste Equipment by Users in the European Union The requirements of the European Council: Safety: Directive 2006/95/EEC UL , 2nd edition (2007) CAN/CSA-C22.2 No IEC ,2nd edition, EN : 2006 EMC: Directive 93/68/EEC EN55022:2006 EN55024:1998 /A1:2001 /A2:2003 EN :2000 /A2:2005 EN :1995 /A1:2001 /A2:2005 December 7, 2009 Gerrett Durling, Director Hardware Engineering Issued in Tewksbury, MA USA 2008 Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city recycling office or the dealer from whom you purchased the product. Australia and New Zealand EMC Regulations 59

60 B Safety and Regulatory Information Nigel Streatfield General Manager Avid Technology (Australia) Unit B 5 Skyline Place French Forest NSW 2086 Australia Phone: Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 60

61 Taiwan EMC Regulations 3. Heat-related hazards Injury may result from high temperatures under normal operating consitions, causing: - Burns due to contact with hot accessible parts - Degradation of insulation and of safety-critical components - Ignition of flammable liquids Examples of measures to reduce risks include: - Taking steps to avoid high temperature of accessible parts - Avoiding temperatures above the ignition point of liquids - Provision of marking to warn USERS where access to hot parts is unavoidable High temperature warning marking you may use the following high temperature warning marking: 4. Mechanical hazards Injury may result from: - Sharp edges and corners - Moving parts which have the potential to cause injury - Equipment instability - Flying particles from imploding cathode ray tubes and exploding high pressure lamps Examples of measures to reduce risks include: - Rounding of sharp edges and corners - Guarding - Provision of SAFETY INTERLOCKS 61

62 B Safety and Regulatory Information - Providing sufficient stability to free-standing equipment - Selecting cathode ray tubes and high pressure lamps that are resistant to implosion and explosion respectively - Provision of markings to warn USERS where access is unavoidable 5. Radiation Injury to USERS and to SERVICE PERSONS may result from some forms of radiation emitted by equipment. Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers). Examples of measures to reduce risks include: - Limiting the energy level of potential radiation sources - Screening radiation sources - Provision of SAFETY INTERLOCKS - Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable 6. Chemical hazards Injury may result from contact with some chemicals or from inhalation of their vapours and fumes. Examples of measures to reduce risks include: - Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use - Avoiding conditions likely to cause leakage or vaporization - Provision of markings to warn USERS about the hazards 7. Safety warning statement for equipment that is under hazardous voltages 8. Equipment with touch current exceeding 3,5 ma One of the following labels, or a label with similar wording, shall be affixed adjacent to the equipment AC MAINS SUPPLY connection: 62

63 Taiwan EMC Regulations 9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for connection of multiple items of other telecommunications equipment shall not create a hazard for USERS and TELECOMMUNICATIONS NETWORK SERVICE PERSONS due to summation of TOUCH CURRENT 10. Replaceable batteries If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: - If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions - If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions The marking or statement shall include the following or similar text: 63

64 B Safety and Regulatory Information 11. Warning to service persons Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist: - Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug - Where, after operation of the fuse, parts of the equipment that remain energized might represent a hazard during servicing The following or similar wording is regarded as suitable: 64