IBM SurePOS 500 offers a transition to an innovative, open platform for specialty, food service, petroleum and hospitality retailers

Transcription

1 Hardware Announcement September 26, 2006 IBM SurePOS 500 offers a transition to an innovative, open platform for specialty, food service, petroleum and hospitality retailers Overview These new models of the SurePOS 500 family of POS products continue to deliver the function found in the SurePOS 543. The 544 and E44 models are being released to track inventory manufactured using updated manufacturing process methods and/or materials required for sale in certain jurisdictions, such as the European Union. These new models continue to allow you to choose the latest IBM-Partner software for your specific environment and use many system unit options along with a wide array of peripheral devices. The only functional change is these models use an improved video driver. The SurePOS 544 If you need full-function POS or combined POS/back-office terminal at an entry price point, the 544 is the right choice for you. It offers a dual-bulb active color LCD with IR touch (without the presence sensor), and a PC Card, all at a compelling price. The SurePOS E44 (WePOS preload) The Model E44 has the function of the 544 and includes WePOS OS preload and 256 MB memory. Key prerequisites Windows 2000 Professional Edition, Windows XP Professional Edition or PC DOS Product number For details, refer to the Product number section in this announcement. Planned availability date October 13, 2006 At a glance The new SurePOS 500 Series models offer: A 2.0 GHz or faster Intel Celeron processor, standard. 256 MB of memory standard on all models with upgrades to 512 MB, 1 GB, and 2 GB. 8 to 64 MB UMA video memory A 40 GB, 7200 RPM hard disk drive (HDD) or greater, standard 12.1 inch and optional 15 inch Infrared Touch Active LCD Wall-mount capability for drive through or kiosk applications Ports include powered 12V and 24V USB ports, standard. A wide range of optional features including receipt printers, second display, and trays to keep the counter neat. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AG

2 AP announcement countries AP distribution: To all Asia Pacific countries for release. CTRY/Region Announced ASEAN * Yes Australia Yes Hong Kong Yes PRC Yes Macao Yes Taiwan Yes Korea Yes Japan Yes New Zealand Yes * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Nepal, Indonesia, Malaysia, Philippines, Singapore, Thailand, Laos, Cambodia, Vietnam Description The SurePOS 500 Series provides industry-leading solutions for food service, hospitality, petroleum, and specialty retailers who require touch. The SurePOS 500 has a new integrated, sleek and attractive system that helps withstand the rigors of these industries. The latest SurePOS 500 new models available are: Model 544 Model E44 (WePOS OS preload) Some of the new design points for these models include the following: Sleek and compact, the innovative design saves countertop space. Infrared touch which requires no calibration and reduces glare. Infrared touch technology works with a gloved or ungloved hand, a stylus such as a credit card, fingernail, or fingerpad. Multiple configurations are possible including on a wall, on top of counters, on top of cash drawers (without a tray). With the new integration trays, you can create one integrated look by combining any of the following: keyboard, printers, and second customer displays. Quick Attach Displays which permit easy service by quickly attaching or unattaching the LCD from the system unit. Both 12 inch and 15 inch LCD options are available. Cooling Tunnel technology that uses a long-lasting dual-ball bearing fan and a wind tunnel which together help keep the processor cool and the circuit board clean. Revolutionary POS packaging differentiates this product through its usability design. For example, the shorter height allows the cashier to view and interact with customers more easily. Management tools supported with these models are Remote Deployment Manager (RDM) 3.1 and IBM Director 3.1 which enable Systems Management definition and updates from a remote central site. Wired for Management (WfM) 2.0, SMBIOS 2.3/Desktop Management Interface DMI), Preboot Execution Environment (PXE), and Wake on LAN (WOL) are also supported. Enhanced Cable management simplifies the installation process and provides more hand space makes peripheral cabling upgrades easier. Additionally, the tailgate plugs directly to the mother board which eliminates many cables. These models are designed for easy expandability by providing serial and USB connectivity. Powered USB ports are provided including a 12 V USB port for scanners or other low power usage peripherals, and a 24 V USB port for printers (both USB or Serial printer via the printer cable feature). An improved programmable MSR that includes support for foil and resort cards. A wide range of peripheral options are available including IBM SureMark printers, IBM Compact ANPOS keyboard, and the SurePoint Solution. A great new value-add from IBM is systems management being delivered by Remote Management Agent Version 2 (RMAV2) that offers dynamic new capabilities with its integration with IBM Director Server. Both RMA V2 and IBM Director are no-charge products delivering the market-leading systems management capabilities of IBM Point of Sales hardware. Together they offer significant value to the Retail space in managing Total Store environments. RMA V2 supports IBM SurePOS 700, SurePOS 300, SurePOS 500, Anyplace Kiosks, Mobile Tablet for Retail (MTR), and Self Checkout. RMA V2 delivers systems management functionality such as configuration management, inventory management, event notification and forwarding, remote operations, software distribution, and monitoring. It will be provided as a free download from the following Web site /support Product positioning The SurePOS 500 Series offers a transition to an innovative, open platform. The 500 Series is intended for specialty retailers, food service, petroleum and hospitality retailers. Product number Machine Model Feature Description type number number IBM SurePOS 500 (Value Standard), in Dual Bulb, Active Color LCD with Infra Red Touch, 256 MB Memory IBM SurePOS 500 (Value Standard), 4840 E in Dual Bulb, Active Color LCD with Infra Red Touch, w/windows Embedded for POS Preload, 256 MB Memory Note: The following features are orderable on the indicated Machine Type and Models: WePOS Recovery CD(1) 4840 E Note: The following Features and Specify Codes are orderable on Machine Type 4840 Models 544 and E44: Memory Features 256 MB Additional DDR Memory 7790 (1 DIMM), PC MB Additional DDR Memory 7792 (1 DIMM), PC2100 Total 512 MB DDR Memory as single 7793 DIMM, PC GB Additional DDR Memory 7794 AG

3 (1 DIMM), PC2100 Total 1 GB DDR Memory as single 7795 DIMM, PC2100 Total 2 GB DDR Memory as two GB DIMMS, PC2100 Miscellaneous Optional Features System Unit Wall Mounting Hanging Kit 2010 Short RS232 9-pin to RJ45 cable, 0.7m 2405 Long RS232 9-pin to RJ45 cable, 2.0m Power Cable 0.7m, 27.5 in Power Cable 2.0m, 78.7 in 3912 Storage Devices Extra Hard Disk Drive 7801 External 1.44MB USB Diskette Drive 7804 Trays, Panels and Covers Integration Tray w/printer 7102 filler Countertop Integration Tray w/printer 7112 filler Retail Countertop and Full Size Drawer 7122 Integration Tray Filler Panel for CANPOS Keyboard on 7126 Full Size Retail Integration Tray Keyboards Compact ANPOS Keyboard - US English 3057 Compact ANPOS Keyboard - UK English 3058 Compact ANPOS Keyboard - French 3059 Compact ANPOS Keyboard - Spanish 3061 Compact ANPOS Keyboard Brazilian Portuguese Compact ANPOS Keyboard - German 3063 Compact ANPOS Straight Connector, 3066 Keyboard Cable, Distributed 3.8m Compact ANPOS Straight Connector, 3067 Keyboard Cable, Distributed 0.7m Compact ANPOS Straight Connector, 3068 Keyboard/Scanner Cables, Distributed, 3.8m Compact ANPOS Straight Connector, 3069 Keyboard/Scanner Cables, Integrated, 0.7m Compact ANPOS Keyboard Keycap 1x2 kit 3140 (qty 10 of 1x2 keycaps) Compact ANPOS Keyboard Keycap 1x1 kit 3141 (qty 10 of 1x1 keycaps) Mouse and Keyboard Y Cable 3915 s, Tills and Locks Mounting Foot for IBM s 7124 Compact 4781 Full Size 4881 Integrated Cable 4580 Distributed Cable 4575 Cash drawer Undercounter Mounting 4570 Brackets Locking Till Cover for Compact 4765 Locking Till Cover for Full Size 4875 Vertical Till Insert for Compact 4775 Horizontal Till Insert for Compact 4770 Adjustable Till Insert for Full Size 4870 Fixed Till insert for Full Size 4865 Plug Non-operational Lock Lock 9202 Lock 9203 Lock 9204 Lock 9205 Lock 9206 Lock 9207 Lock 9208 Lock 9209 Lock 9210 Lock 9211 Hardware Kit 9521 Prem Lock (1) 4380 Prem Lock (2) 4375 Prem Lock (3) 4370 Prem Lock (4) 4365 Prem Lock (5) 4360 Prem Lock (6) 4355 Prem Lock (7) 4350 Prem Lock (8) 4345 Prem Lock (9) 4340 Prem Lock (10) 4335 Random Key Lock 9218 Coin Roll Opener 4332 Displays and MSR 15 in Dual Bulb LCD 7820 Integrated Customer Display 5901 Distributed Customer Display 5902 All Points Addressable Customer 5903 Graphics Display Long Customer Display Cable (3.8m) 5930 Short Customer Display Cable (1m) Track Magnetic Stripe Reader 3905 Dual Sided single track MSR 3906 Power Cords Power Cord 4.3M 9898 Power Cord 4.3M, Australia 9830 Power Cord 4.3M 9870 Power Cord 4.3M 9890 Publications Instl/Oper Guide (PRC - China) 2973 Power Supplies Low Voltage Power Supply 2900 High Voltage Power Supply 2901 Warranty for Legacy I/O Features Service during warranty period for 8903 Legacy 2x20 displays Service during warranty period for 8904 Legacy cash drawers Service during warranty period for 8905 Legacy keyboards 1 The recovery CD includes Microsoft Windows Preinstallation Environment software. The Microsoft Windows Preinstallation environment software included with this computer or software may be used for boot, diagnostic, setup, restoration, installation, configuration, test or disaster recovery purposes only. Note: THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT WILL CAUSE END USER CUSTOMER S SYSTEM TO REBOOT WITHOUT PRIOR NOTIFICATION TO THE END USER CUSTOMER AFTER 24 HOURS OF CONTINUOUS USE. Trademarks SurePOS, Remote Deployment Manager, SureMark, and SurePoint are trademarks of International Business Machines Corporation in the United States or other countries or both. Wake on LAN is a registered trademark of International Business Machines Corporation in the United States or other countries or both. Intel and Celeron are registered trademarks of Intel Corporation. Windows and Microsoft are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. -3- AG

4 IBM Asia Pacific Announcement Supplemental Information September 26, 2006 Education support The following courses are available in support of the IBM SurePOS 500 Models 544 and 564: Note: Model 564 is not available in all geographies. Course Title number Selling the IBM SurePOS 500 Models 544 and 564 (IBM and Business Partners) RE4841S Supporting the IBM SurePOS 500 Models 544 and 564 (IBM and Business Partners) RE4841T Introducing the IBM SurePOS 500 Models 544 and 564 (Customers) RE4841C IBM SurePOS 500 Models 533, 543, 544, 553, 563, and 564 Hardware Service Training (All audiences) SE For more information and to enroll in these courses go to the following Web site Publications The following publication is shipped with the product. Additional copies are available immediately. Part Title number Safety Message Guide 08L1858 The following publications are available in softcopy only. Refer to the following Web site to download the desired publication in the desired language /html/pubs.html Planning, Installation and Service Guide SurePOS for Models 533, 543, 544, 553, 563, 564, 573 and 5A3: Chinese Part Number: Order number Language GA English GA Japanese G Chinese 40N6090 SurePOS 500 xx3/xx4 Series Hardware Service Guide Order number Language SY English Services IBM Integrated Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Technical information EMC conformance Taiwan BSMI CNS13438 (Taiwan EMC Standard) ACA C-Tick (Australia and New Zealand) Specified operating environment Physical specifications Free-standing Configuration for 12 inch w/o MSR Maximum width measurement: Maximum depth measurement: Maximum height measurement: Operating environment 321 mm (12.6 inch) 325 mm (12.8 inch) 384 mm (15 inch) Temperature (with HDD): 5 to 40 C (40 to 104 F Temperature (no HDD): 0 to 40 C (32 to 104 F) Relative humidity: 8 to 80% Wet bulb (caloric value): 27 degrees C This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AG

5 Heat dissipation: 115 watts, 392 BTU/Hr Electrical power: 0.14 kva Capacity of exhaust: cubic meter/min Noise level: 5.1 bels Leakage and starting current: /50 Ampere Software requirements Hardware Driver and Operating System Requirements The following driver and diagnostic programs for the SurePOS 500 Series are available on the IBM Retail Store Solutions Web site at store/support At this site, select SUPPORT, then under Software, select Download Software Maintenance, and select SUREPOS 500 Series. Microsoft Windows 2000 Professional Edition, Service Pack 2: Direct access, without drivers, via RS-232 device attachments For Microsoft Windows XP Professional: UPOS V1.9, or higher Direct access, without drivers, via RS-232 device attachments Note: Support for Windows XPe may be requested via RPQ; however, the user may use Windows XP Embedded on the 4840; however, any problem resolution is the responsibility of the user. IBM will only investigate problems that can be reproduced in a Windows XP Professional environment. Note: Support for Linux may be requested via RPQ. For additional driver information, refer to the driver support Web site Operating System: ordered separately. The operating system must be Note: Models E44 and EZ4 (EasyServ) come preloaded with WePOS operating system so no OS selection is required. PC DOS 2000 (no USB support) Microsoft Windows 2000 Professional Edition Microsoft Windows XP Planning information Customer responsibilities: The customer is responsible for unpacking and setting up the components in accordance with the customer setup instructions provided. As a customer setup machine, its installation is similar to that of an IBM PC. A screwdriver will be required to install or remove feature cards as well as to remove the field replaceable units (FRUs). You have the ability to hard-mount the 4840 to a countertop or as a wall-mount unit. Therefore, consideration should be given to the type of warranty service you choose. For Depot Repair models, it is your responsibility to remove and reinstall the unit, which will require skills and/or tools. You have the option of the removal and replacement being provided by a service provider by choosing an on-site repair model. You are responsible for placing legends in the key tops and for keyboard customization as applicable. You are responsible for keeping the system BIOS current by downloading the latest level from the following Web Site Cable orders: A power cord is automatically shipped with the Plug type is determined by country code except for those countries that utilize both high and low voltage. The power cord for those countries is determined by the country code and voltage specified for the base machine. All input/output (I/O) device attachment cables are optional and are shipped per the customer order. Installability: This is a customer setup (CSU) product. For planning purposes, installation time will range from less than half an hour to two hours. Actual time will depend on the number of features to be installed and the experience of the installer. Security, auditability, and control This product uses the security and auditability features of the SurePOS 500 Series. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and conditions Volume orders: Contact your IBM representative. Warranty period: One year Warranty service On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. IBM On-site Repair (IOR) 24 hours a day, 7 days a week, same-day response. Features are available to allow customers to get their Legacy I/O features from previously installed 4694s and 4800s covered under the new SurePOS 500 system unit warranty. Depending on what pieces you plan to migrate forward to the new SurePOS 500, you will need to order one of the following features: Service during warranty period for Legacy 2x20 displays (#8903) Service during warranty period for Legacy cash drawers (#8904) Service during warranty period for Legacy keyboards (#8905) Warranty service upgrades and maintenance service options Maintenance services For ServiceElect (Z ) and ServiceSuite (Z ) Statements of Work AG

6 Usage plan machine: No IBM hourly service rate classification: One. When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Field-installable features: Yes Model conversions: No Machine installation Customer setup: customers are responsible for installation according to the instructions IBM provides with the Machine. Trademarks SurePOS and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. PartnerWorld and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft and Windows are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. Graduated Program License Charges Apply: No. This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance: A 15% educational allowance is available to qualifying institutions in accordance with the Attachment for Educational Allowance. The educational allowance may not be added to any other discount or allowance. Prices For all local charges contact your sales representative. IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, visit AG