StreetWise Partner. Version 3.0. Naztec Operations Manual. April For. Published by:

Transcription

1 Naztec Operations Manual For StreetWise Partner Version 3.0 April 2003 Published by: Naztec, Inc. 820 Park Two Drive Sugar Land, Texas Phone: (281) Fax: (281) Copyright 2003 Naztec, Inc. All rights reserved.

2 Table of Contents 1. Getting Started Introduction System Overview The Future Included Parts Software Configuration System Requirements Installation & Configuration Installing the Palm Desktop Software Configuring the Palm Desktop Software Installing StreetWise Partner Desktop Component Optional Installing StreetWise Partner onto the Palm Pilot Using StreetWise Partner Synchronizing StreetWise Partner with StreetWise Opening StreetWise Partner and Browsing for Controllers Finding a Controller Using the Find Button in StreetWise Partner Viewing a List of All Controllers Set StreetWise Partner Baud Rate for Transfer with Controllers Uploading/Downloading Settings between StreetWise Partner and a Controller Delete a Controller from the Palm Pilot Delete All Controllers from the Palm Pilot Add a New Controller to the Palm Pilot (Standalone) Opening StreetWise Partner and Initializing a Modem String Switching Between Screens in StreetWise Partner Opening StreetWise Partner and Downloading a Real-Time Clock Opening StreetWise Partner and Downloading an EPROM Deleting an EPROM From StreetWise Partner Deleting All EPROMs From StreetWise Partner Adding/Changing EPROMs to the StreetWise Partner Opening StreetWise Partner and Using MMU/CMU Functions Opening StreetWise Partner and Using Real-Time Status Troubleshooting Common Problems and Possible Solutions Release Notes Version Version Version Version Version Version Version Version Version Version Version Naztec, Inc. 1

3 1. Getting Started 1.1 Introduction Congratulations on your purchase of StreetWise Partner. StreetWise Partner is a Palm Pilot application that provides the field technician the ability to: 1) Transfer settings between controllers and StreetWise. 2) Initialize modem strings using a Palm Pilot handheld device instead of a laptop computer. 3) Act as a standalone temporary repository for controller settings. 4) Download a real-time clock to a controller. 5) Download EPROM s to a controller 6) Use various MMU/CMU functions Get Programming Report Get Analyzer Report Get History Report Clear Report Logs MMU Only Download Real-Time Clock 7) View real-time intersection status StreetWise Partner can communicate to controllers via NTCIP or Naztec protocols. The compact size and low cost of Palm Pilots coupled with the ease of use and flexibility of StreetWise Partner makes it the best choice for managing controller settings and initializing modems out in the field. 1.2 System Overview StreetWise Partner can operate in two configurations: 1) standalone configuration or 2) synchronize with StreetWise. In standalone configuration, StreetWise Partner synchronizes with the desktop computer to obtain a user configurable list of modem strings and ROM files for modem string initialization and EPROM downloads, respectively. It also obtains a list of controller types, which are used to enable StreetWise Partner to act as a standalone temporary repository for controller settings as well as download a real-time clock to the controller. When synchronized with StreetWise, StreetWise Partner has all the functionality of the standalone but can be used to update changes in the field into StreetWise as well as update field controllers with the latest settings configured in StreetWise. StreetWise Partner is synchronized with the desktop computer and StreetWise using the Palm HotSync Manager, which is a part of the Palm Desktop software package. The HotSync cable connects to the Palm Pilot s serial port on one end and an available nine-pin serial port on the desktop PC on the other end. The user then activates a HotSync, which adds all the controllers in StreetWise to the Palm Pilot as well as updates any newer controller settings in the Palm Pilot to the corresponding upload file in StreetWise. The setup is show below: Synchronizing StreetWise Partner with StreetWise/Desktop Computer HotSync Cable Desktop computer StreetWise Partner communicates to controllers and modems serially using the Naztec Palm serial cable which connects to the serial port of the Palm Pilot at one end and the System P-A or Naztec, Inc. 2

4 PC/Print P-2 port on the controller at the other or the 25-pin serial port of a modem. For Controller Settings, select the appropriate controller in StreetWise Partner; select Download to download settings to the controller or Upload to upload settings from the controller. For Modem Initialization, select the appropriate modem from the list in StreetWise Partner; select Initialize Modem. The setup is shown below: Transfer Settings Between StreetWise Partner and a Controller or Modem Naztec Palm Cable Controller or Modem 1.3 The Future The ever-increasing power and memory capacity of Palm handheld devices opens the door to future versions of StreetWise Partner with increased functionality based on industry need and customer feedback. 1.4 Included Parts The following components should be supplied with each StreetWise Partner package: 1 Palm Pilot handheld device 1 HotSync serial cable for the Palm Pilot 1 Naztec Palm serial cable 1 compact disk containing the Palm Desktop Software 1 StreetWise Partner Software Installation Disk Naztec, Inc. 3

5 2. Software Configuration Software for StreetWise Partner is divided into two subsets: StreetWise Partner and the Palm Desktop Software. StreetWise Partner runs on a Palm Pilot and the Palm Desktop Software package runs on a desktop PC enabling StreetWise Partner to synchronize with StreetWise. 2.1 System Requirements StreetWise Partner has the following minimum system requirements: Palm Pilot running Palm Operating System 3.5 or later 2 Megabytes RAM to store 125 controllers (3 EPROM s). For additional storage capacity, add 1 Megabyte for every 60 controllers (2 EPROM s). 1 HotSync serial cable for the Palm Pilot 1 Naztec Palm serial cable The Palm Desktop software has the following minimum system requirements: Pentium Based Computer Windows 95/98/NT Operating System 32 Megabytes RAM 30 Megabytes of available disk space 1 available 9-pin RS232 port (25-pin requires a cable changer) 2.2 Installation & Configuration The two-step installation must be performed in the following order: Installing and Configuring the Palm Desktop Software, and Installing StreetWise Partner Desktop Component. These steps are detailed in the following sections. 2.3 Installing the Palm Desktop Software 1. The Palm Pilot received with the purchase of StreetWise Partner came with a CD labeled Palm Desktop Software. Insert this CD into the CD-ROM of the desktop PC. It should run automatically and the setup screen should appear as follows: Naztec, Inc. 4

6 2. Click Next, the screen below will appear. Insert the HotSync cable into an available serial port on the desktop PC and click Next: 3. On the screen shown below, select the Typical installation, choose the desired destination folder, and click Next to proceed. Naztec, Inc. 5

7 4. On the screen shown below, select Synchronize with Microsoft Outlook: 5. Enter a user name such as the name of the Field Technician that will use the Palm Pilot or simply Field Technician on the screen show below. Click Next. Naztec, Inc. 6

8 6. Follow the instructions on the screen shown below and click OK. 7. If the following screen appears, select the COM port the HotSync cable is plugged into and Click OK: Naztec, Inc. 7

9 8. The next screen allows users to register their Palm Pilot with Palm, Inc. If desired, go through the registration steps otherwise click Cancel. 9. After Registration, the following screen appears. Uncheck Run the Quick Tour after Clicking Finish and click Finish. 2.4 Configuring the Palm Desktop Software 1. After the installation of the Palm Desktop Software is complete, the following icon should be displayed in the right-hand corner of the Windows Taskbar: HotSync Manager Icon Naztec, Inc. 8

10 If not, then the HotSync Manager must be started by clicking on Start->Programs->Palm Desktop->HotSync Manager: 2. Right-click on the HotSync Manager Icon in the right-hand corner of the Taskbar and select Setup as show below: 3. In the General tab, select Always Available : Naztec, Inc. 9

11 4. In the Local tab, select the appropriate COM port and set the speed to As Fast As Possible : Naztec, Inc. 10

12 2.5 Installing StreetWise Partner Desktop Component 1. Insert the StreetWise Partner floppy into drive A: 2. From Start Bar, choose Run 3. Open A: Setup, and click OK 4. The StreetWise Partner installation will search the computer for a StreetWise installation. If it finds StreetWise installed on the machine then it will ask for confirmation to path of the active client.ini file as shown below. If the installation is displaying the correct path, click Finish, otherwise click to browse for the correct path: If this is a Standalone installation, the following dialog box will appear. If the default installation directory is satisfactory, click Finish, otherwise click to browse for the desired location: Naztec, Inc. 11

13 5. For StreetWise installations only (not standalone), the StreetWise Partner installation will search the computer for the location of the client.ini file and set the path as the default text in the StreetWisePartner.ini file. If this is not the desired path of the client.ini file change the text in StreetWisePartner.ini accordingly. For standalone installations of StreetWise Partner, the installation will add the entry STAND_ALONE Yes to the StreetWisePartner.ini file. 6. Finally, the installation will prompt you to reboot the machine. Remove the StreetWise Partner floppy from the disk drive and Click Yes to reboot: 2.6 Optional Installing StreetWise Partner onto the Palm Pilot In situations where the Palm Pilot gets erased, the user will have the re-install StreetWise Partner using the following steps: 1. Ensure the HotSync Manager is running on the desktop by looking for the HotSync Icon in the lower right-hand corner of the Taskbar: HotSync Manager Icon If not, then the HotSync Manager must be started by clicking on Start->Programs->Palm Desktop->HotSync Manager: Naztec, Inc. 12

14 2. Start the Install Tool application by clicking on Start->Programs->Palm Desktop->Install Tool: Naztec, Inc. 13

15 3. The Install Tool window appears. Select the appropriate user and then click Add: 4. Locate the Naztec\bin directory and then select the file named StreetWisePartner.prc. Click Open: 5. Click Done on the Install Tool Window: Naztec, Inc. 14

16 6. Plug the Palm Pilot into the HotSync cable and ensure the HotSync cable is also plugged into the appropriate COM port in the desktop PC. Finally, press the HotSync button located at the Palm end of the HotSync cable. 7. IMPORTANT: This will only install StreetWise Partner onto the Palm. To add controllers and modem strings to the Palm you must run HotSync again by pressing the HotSync button located at the Palm end of the HotSync cable. Naztec, Inc. 15

17 3. Using StreetWise Partner 3.1 Synchronizing StreetWise Partner with StreetWise Synchronizing StreetWise Partner with StreetWise using HotSync will do the following: 1) Add new controllers from StreetWise into StreetWise Partner (any controllers in StreetWise Partner that are not in StreetWise get deleted); 2) For existing controllers, synchronize controller settings between StreetWise Partner and StreetWise. Sequence for Synchronization For existing controllers, the synchronization logic first compares the timestamps of the Upload file in StreetWise with the Last Updated timestamp in StreetWise Partner. If the Last Updated timestamp in StreetWise Partner is newer than the Upload file in StreetWise, the controller settings from StreetWise Partner are copied to the Upload file of the corresponding controller in StreetWise. If the Upload file in StreetWise is equal to or newer than the Last Updated timestamp in StreetWise Partner, then the timestamp of the Permanent file in StreetWise is compared to the Last Updated timestamp in StreetWise Partner. If the timestamp of the Permanent file in StreetWise is newer than the Last Updated timestamp in StreetWise Partner, then the Permanent file of the controller in StreetWise is copied to StreetWise Partner. Finally, if the controller name or type is different between StreetWise and StreetWise Partner, then the Permanent file of the controller in StreetWise is copied to StreetWise Partner. IMPORTANT: StreetWise Partner will attempt to load all the controllers in StreetWise until there is only 100 kilobytes of free memory remaining on the Palm. If any of the controllers in StreetWise did not load to the Palm it is most likely because the minimum 100 kilobytes of free memory limit was reached. A HotSync is performed as follows: 1. Ensure the HotSync Manager is running on the desktop by looking for the HotSync Icon in the lower right-hand corner of the Taskbar: HotSync Manager Icon If not, then the HotSync Manager must be started by clicking on Start->Programs->Palm Desktop->HotSync Manager: Naztec, Inc. 16

18 2. Plug the Palm Pilot into the HotSync cable and ensure the HotSync cable is also plugged into the appropriate COM port in the desktop PC. Finally, press the HotSync button located at the Palm end of the HotSync cable. 3. After the HotSync is completed, with the stylus pen, press the home button on the Palm Pilot to return to the Palm Pilot s main window: Naztec, Inc. 17

19 Press Home Button 3.2 Opening StreetWise Partner and Browsing for Controllers 1. To open StreetWise Partner, click on the StreetWise icon in the main window of the Palm Pilot: Naztec, Inc. 18

20 2. If this is the first time using StreetWise Partner, the introduction screen will display. Select Upload/Download Databases and click on Go To with the stylus pen. If this is not the first usage of StreetWise Partner, then please refer to the section named Switching Between Screens in StreetWise Partner to switch to the controller screen, if necessary: 3. The main controller screen will pop up as shown below: Naztec, Inc. 19

21 4. To browse through the controllers, press the hard scroll buttons at the base of the Palm: Press Hard Scroll buttons to browse through controllers 3.3 Finding a Controller Using the Find Button in StreetWise Partner 1. Using the stylus pen, press the Find button. In the right-hand side of the Graffiti Pad, write the controller ID to search for and press OK: Naztec, Inc. 20

22 Write Controller ID here 3.4 Viewing a List of All Controllers To view and select from a list of all the controllers the in StreetWise Partner database, perform the following steps: 1. Using the stylus pen, press the StreetWise Partner Title Bar; this will pop up the Options Menu: Naztec, Inc. 21

23 Press here for the Options Menu 2. Select View All Controllers from the Options Menu: 3. Sort the list by Controller ID, Name, and Time of Last Update by pressing on the appropriate Table Header: Naztec, Inc. 22

24 Press here to Sort List 4. Scroll through the list by either pressing the hard scroll buttons at the base of the Palm to scroll by page or the scroll buttons to scroll one controller at a time: Press Scroll Buttons to scroll list Press Hard Scroll buttons to scroll list Naztec, Inc. 23

25 5. To select a controller, highlight the controller row using the stylus pen, then press the Select button: 3.5 Set StreetWise Partner Baud Rate for Transfer with Controllers To set the baud rate for transfer between StreetWise Partner and controllers, perform the following steps. Note the baud rate setting is persistent; in other words it does not need to be reset after the first time: 1. Using the stylus pen, press the StreetWise Partner Title Bar, this will pop up the Options Menu: Press here for the Options Menu Naztec, Inc. 24

26 2. Select Set Baud Rate from the Options Menu: 3. Using the stylus pen, select the desired Baud Rate and press OK: Naztec, Inc. 25

27 3.6 Uploading/Downloading Settings between StreetWise Partner and a Controller To upload/download settings between StreetWise Partner and a controller, perform the following steps: 1. Select the appropriate controller using any of the find methods described in this section. 2. Attach the Naztec Palm serial cable to the Palm Pilot s serial port and the either the controller s SYSTEM P-A or PC/PRINTER P-2 port. 3. Confirm that the baud rate and controller IDs match between StreetWise Partner and the controller. 4. Using the stylus pen, press the Upload / Download button. 3.7 Delete a Controller from the Palm Pilot To delete a controller in StreetWise Partner, perform the following steps. Note: Deleting a controller from StreetWise Partner will NOT delete it from StreetWise. 1. Find the controller you wish to delete. 2. Using the stylus pen, press the StreetWise Partner Title Bar; this will pop up the Options Menu: Press here for the Options Menu 3. Select Delete Current Controller from the Options Menu: Naztec, Inc. 26

28 4. A confirmation box will appear. Click Yes to delete the controller: Naztec, Inc. 27

29 3.8 Delete All Controllers from the Palm Pilot To delete all controllers in StreetWise Partner, perform the following steps. Note: Deleting all controllers from StreetWise Partner will NOT delete any controllers in StreetWise. 1. Using the stylus pen, press the StreetWise Partner Title Bar; this will pop up the Options Menu: Press here for the Options Menu 2. Select Delete Current Controller from the Options Menu: Naztec, Inc. 28

30 3. A confirmation box will appear. Click Yes to delete the controller: 3.9 Add a New Controller to the Palm Pilot (Standalone) To add a new controller to StreetWise Partner, perform the following steps. Important: If this is not a Standalone installation of StreetWise Partner and you create a new controller on the Palm, it will be deleted during the next HotSync with StreetWise. 1. Using the stylus pen, press the StreetWise Partner Title Bar, this will pop up the Options Menu: Press here for the Options Menu 2. Select Add A New Controller from the Options Menu: Naztec, Inc. 29

31 3. This will bring up the Add Controller Screen. Using the stylus pen, enter a unique numeric Controller ID in the right-hand side of the Graffiti Pad as shown below: Write Controller ID here. Naztec, Inc. 30

32 4. Again with the stylus pen, click on the Name field and in the left-hand side of the Graffiti Pad enter the controller name shown below: Write Controller Name here. 5. Finally, using the stylus pen, click on the Select Type pop-up trigger to bring up a list of Controller Types. Select the appropriate type. Notice the scroll buttons to view all the types in the list: Naztec, Inc. 31

33 Use Scroll buttons to view all of list 6. Now Click on OK to complete the addition of the new controller Opening StreetWise Partner and Initializing a Modem String 1. Open StreetWise Partner by clicking on the StreetWise icon in the main window of the Palm Pilot: Naztec, Inc. 32

34 2. If this is the first time using StreetWise Partner, the introduction screen will display. Select Modem String Initialization and click on Go To with the stylus pen. If this is not the first usage of StreetWise Partner, then please refer to the section named Switching Between Screens in StreetWise Partner to switch to the modem screen if necessary: 3. The main modem screen will pop up as shown below: Naztec, Inc. 33

35 4. Scroll through the list by either pressing the Hard Scroll buttons at the base of the Palm to scroll by page or the scroll buttons to scroll one controller at a time: Press Scroll Buttons to scroll list Press Hard Scroll buttons to scroll list Naztec, Inc. 34

36 5. Using the stylus pen, press the StreetWise Partner Title Bar; this will pop up the Options Menu: Press here for the Options Menu 6. Select Set Baud Rate from the Options Menu: 7. Using the stylus pen, select the desired Baud Rate and press OK to return to the modem screen: Naztec, Inc. 35

37 8. Finally, click the Initialize Modem button Switching Between Screens in StreetWise Partner 1. When viewing one of the controller or modem screens you can switch to other screens by first pressing the Home button in the right-hand corner of the screen: 2. This will bring you back to the Home page of StreetWise Partner; now select the desired screen to go to Opening StreetWise Partner and Downloading a Real-Time Clock 1. Open StreetWise Partner by clicking on the StreetWise icon in the main window of the Palm Pilot: Naztec, Inc. 36

38 2. If this is the first time using StreetWise Partner, the introduction screen will display. Select Download Real-Time Clock and click on Go To with the stylus pen. If this is not the first usage of StreetWise Partner, then please refer to the section named Switching Between Screens in StreetWise Partner to switch to the DownProm screen, if necessary: 3. The following screen will appear. This screen is essentially the same as the one for uploading and downloading databases. You can find controllers, view a list of controllers, delete controllers, and set the baud rate for the Palm as described in the sections above: Naztec, Inc. 37

39 4. After finding the appropriate controller, attach the Naztec Palm serial cable to the Palm Pilot s serial port and either the controller s SYSTEM P-A or PC/PRINTER P-2 port. Confirm that the baud rate and controller IDs match between StreetWise Partner and the controller. Using the stylus pen, press the Download Clock button Opening StreetWise Partner and Downloading an EPROM 1. Open StreetWise Partner by clicking on the StreetWise icon in the main window of the Palm Pilot: Naztec, Inc. 38

40 2. If this is the first time using StreetWise Partner, the introduction screen will display. Select Flash Controller Firmware and click on Go To with the stylus pen. If this is not the first usage of StreetWise Partner, then please refer to the section named Switching Between Screens in StreetWise Partner to switch to Flash Controller Firmware screen, if necessary: 3. The following screen will appear as shown in Figure 1. Using the stylus pen, click on Select Header. A list will pop up, as shown in Figure 2, with the available Proms to download. Select the desired EPROM. Finally, if desired, click on the square next to Enable Extra Wait : Figure 1 Naztec, Inc. 39

41 Figure 2 4. Next, ensure that the Baud Rate for StreetWise Partner is set to Using the stylus pen, press the Down Prom Title Bar, this will pop up the Options Menu. Select Baud Rate : 5. Set the Baud Rate to 9600 and click on OK. Connect the Palm to the Controller, and set the controller to download software. Finally, click on DownLoad EPROM button to begin the download. Naztec, Inc. 40

42 3.14 Deleting an EPROM From StreetWise Partner 1. Open StreetWise Partner and get to the Down Prom Screen as seen in Figure1. Using the stylus pen, click on Select Header. A list will pop up, as shown in Figure 2. Select the ROM Header desired to be deleted: Figure 1 Figure 2 Naztec, Inc. 41

43 2. Using the stylus pen, press the Down Prom Title Bar, this will pop up the Options Menu. Select Delete Current Header : 3.15 Deleting All EPROMs From StreetWise Partner 1. Open StreetWise Partner and get to the Down Prom Screen as shown below: 2. Using the stylus pen, press the Down Prom Title Bar, this will pop up the Options Menu. Select Delete All Headers : Naztec, Inc. 42

44 3.16 Adding/Changing EPROMs to the StreetWise Partner 1. Changing or Adding EPROMs to StreetWise Partner requires a synchronization (a HotSync) with the desktop computer. The first step is to DELETE ALL EPROMs from StreetWise Partner. Refer to the section named Deleting All EPROMs From StreetWise Partner in this manual. 2. Next, on the desktop computer, move all the ROM files (including the default database file if applicable) for each desired EPROM to the folder named DownProm which is located under: 1. Naz9x\bin for StreetWise users on Win 95, 98, Me 2. Naznt\bin for StreetWise users on Win NT, SWPartner for standalone users 3. Finally, HotSync the Palm Pilot with the desktop. Please refer to the section named Synchronizing StreetWise Partner with StreetWise in this manual. 4. StreetWise Partner will attempt to load all the EPROMs located in the DownProm folder until there is only 500 kilobytes of free memory remaining on the Palm. If any of the EPROMs placed in the DownProm folder did not synchronize to the Palm it is most likely because the minimum 500 kilobytes of free memory limit was reached. Naztec, Inc. 43

45 3.17 Opening StreetWise Partner and Using MMU/CMU Functions 1. Open StreetWise Partner by clicking on the StreetWise icon in the main window of the Palm Pilot: 2. If this is the first time using StreetWise Partner, the introduction screen will display. Select MMU/CMU Functions and click on Go To with the stylus pen. If this is not the first usage of StreetWise Partner, then please refer to the section named Switching Between Screens in StreetWise Partner to switch to MMU/CMU Functions screen, if necessary: Naztec, Inc. 44

46 The main MMU/CMU Functions screen will popup showing the various MMU/CMU Functions as shown below Programming Report 1. Using the stylus pen, select the Programming Report from the MMU/CMU Functions screen and press the OK button to goto the Programming Report screen. 2. If this is the first time using the MMU/CMU Programming Report Function the screen shown below will be displayed. If this is not the first usage of this function the most recent Programming Report is displayed in the table. Naztec, Inc. 45

47 3. By using the stylus pen and pressing the Get Programming Report the Streetwise Partner gets the most recent Programming Report from the controller and displays it in the table. 4. The Received field at the bottom of the screen indicates the number of bytes of data received from the controller. 5. Scroll through the Programming Report by either pressing the Hard Scroll buttons at the base of the Palm to scroll by page or the scroll buttons to scroll one line at a time Analyzer Report 1. Using the stylus pen, select the Analyzer Report from the MMU/CMU Functions screen and press the OK button to goto the Analyzer Report screen. 2. If this is the first time using the MMU/CMU Analyzer Report Function the screen shown below will be displayed. If this is not the first usage of this function the most recent Analyzer Report is displayed in the table. 3. By using the stylus pen and pressing the Get Analyzer Report the Streetwise Partner gets the most recent Analyzer Report from the controller and displays it in the table. 4. The Received field at the bottom of the screen indicates the number of bytes of data received from the controller. 5. Scroll through the Analyzer Report by either pressing the Hard Scroll buttons at the base of the Palm to scroll by page or the scroll buttons to scroll one line at a time. Naztec, Inc. 46

48 History Report 1. Using the stylus pen, select the History Report from the MMU/CMU Functions screen and press the OK button to goto the History Report screen. 2. If this is the first time using the MMU/CMU History Report Function the screen shown below will be displayed. If this is not the first usage of this function the most recent History Report is displayed in the table. 3. By using the stylus pen and pressing the Get History Report the Streetwise Partner gets the most recent History Report from the controller and displays it in the table. 4. The Received field at the bottom of the screen indicates the number of bytes of data received from the controller. 5. Scroll through the History Report by either pressing the Hard Scroll buttons at the base of the Palm to scroll by page or the scroll buttons to scroll one line at a time Clear MMU Logs MMU Only 1. Using the stylus pen, select the Clear MMU Logs MMU Only from the MMU/CMU Functions screen and press the OK button to goto the Clear MMU Logs screen. 2. By selecting the MMU/CMU Clear MMU Logs Function the screen shown below will be displayed. Naztec, Inc. 47

49 1. Note: a. Set the EFF1 switch to the OFF position and press Reset. b. After the logs are clear, set the EFF1 switch to the ON position and press Reset. 2. By using the stylus pen and pressing the Clear MMU Logs the Streetwise Partner clears the MMU Logs Download Real-Time Clock 1. Using the stylus pen, select the Download Real-Time Clock from the MMU/CMU Functions screen and press the OK button to goto the Download Real-Time Clock screen. 2. By selecting the Download Real-Time Clock Function the screen shown below will be displayed. Naztec, Inc. 48

50 3. By using the stylus pen and pressing the Download Clock the Streetwise Partner sets the date and time for the controller Opening StreetWise Partner and Using Real-Time Status 1. Open StreetWise Partner by clicking on the StreetWise icon in the main window of the Palm Pilot: 2. If this is the first time using StreetWise Partner, the introduction screen will display. Select Real-Time Status and click on Go To with the stylus pen. If this is not the first usage of StreetWise Partner, then please refer to the section named Switching Between Screens in StreetWise Partner to switch to Real-Time status screen, if necessary: Naztec, Inc. 49

51 1. Using the stylus pen, select the Intersection Layout from the Real-Time Status screen and press the OK button to goto the controller Information screen. 2. After selecting the controller from the controller list (from the menu), or searching a controller using the Find button, press the Intersection Layout button at the bottom. 3. If the database contains the phase movement for the controller, the phase information is displayed. Or the controller displays the default STD-8 phase movement for the controller. 4. Real-Time phase movement status for the controller is displayed on the Intersection Layout screen by pressing the Connect button. 5. Pressing the Disconnect button can stop real-time information. Naztec, Inc. 50

52 4. Troubleshooting Common Problems and Possible Solutions Problem: StreetWise Partner returns an Error Communicating to Controller when I try to Upload/Download or Download the Real-Time Clock between the Palm Pilot and a controller. Possible Causes: The baud rate of the Palm Pilot is not the same as the baud rate of the port on the controller. The controller ID of the selected controller in StreetWise Partner does not match the ID of the controller in the field. The Naztec Palm serial cable is not properly connected to the Palm Pilot and controller serial ports. Solutions: Set the baud rate of StreetWise Partner to match the baud rate of the appropriate port on the controller. See section in this manual titled Set StreetWise Partner Baud Rate for Transfer with Controllers. Select the controller in StreetWise Partner with an ID that matches the ID of the field controller. Check connection between Palm Pilot and Controller. Problem: StreetWise Partner is not HotSync ing with StreetWise. Possible Causes: The HotSync cable is not properly connected to the Palm Pilot and the desktop PC serial ports. The HotSync Manager is not running. HotSync Manager is configured to use a different COM port than the one the HotSync cable is plugged into. StreetWise or some other application is using the COM port that the HotSync Manager is configured to use. The StreetWisePartner.ini file does not correctly point to the location of the client.ini file. The client.ini file does not correctly point to the Server drive and Server root. The StreetWisePartner.dll is not located in the \naznt\bin directory. The strings.ini file is not located in the same directory as the active client.ini file. Solutions: Check connection between Palm Pilot and Desktop PC. Start HotSync Manager, see step 1 of section titled Synchronizing StreetWise Partner with StreetWise. Plug HotSync cable into the COM port as shown when performing steps 2 and 4 in the section titled Configuring the Palm Desktop Software. Shutdown StreetWise and any other application that might be using the COM ports. Ensure that the StreetWisePartner.ini file (located in \naznt\bin) correctly defines CLIENT_LOCATION to point to the client.ini file. Ensure that the client.ini file (located in \naznt\bin) correctly defines SERVER_ROOT and SERVER_DRIVE to point to the root folder and drive of the nazserv directory, respectively. Naztec, Inc. 51

53 Copy the StreetWisePartner.dll from the StreetWise Partner installation disk to \naznt\bin. Copy the strings.ini file to the same directory as the active client.ini file. Problem: StreetWise Partner returns an Error Initializing Modem when I try to initialize a modem string. Possible Causes: The baud rate of the Palm Pilot is not the same as the baud rate of the modem. The modem name selected for initialization does not match the actual modem name. The Naztec Palm serial cable is not properly connected to the Palm Pilot and modem serial ports. Modem is not powered on. Solutions: Set the baud rate of StreetWise Partner to match the baud rate of the modem. See section in this manual titled Opening StreetWise Partner and Initializing a Modem String on how to set the baud rate. Check to make sure the correct modem name was selected. Check connection between Palm Pilot and Modem. Check to make sure the modem is turned on. Problem: StreetWise Partner downloads the incorrect time to the controller when Downloading the Real-Time Clock or there is an error. Possible Causes: The Palm Pilot s clock has not been adjusted for Daylight Savings Time. The Palm Pilot s clock has the incorrect time. Solutions: Adjust the time on the Palm Pilot. Problem: StreetWise Partner returns Error Transmitting Bank Files to Controller. Aborting DownProm. when trying to download an EPROM. Possible Causes: The baud rate of the Palm Pilot is not The cables are not properly hooked up between the Palm Pilot and the controller. Solutions: Set the baud rate of StreetWise Partner to See section in this manual titled Opening StreetWise Partner and Downloading an EPROM on how to set the baud rate. Problem: StreetWise Partner returns DownProm successful! but controller did not load EPROM successfully. Possible Causes: Not all the necessary bank files and the default database file (if applicable) were placed in the DownProm folder. The EPROM being downloaded is incompatible with the controller type. Naztec, Inc. 52

54 Solutions: Ensure all the necessary bank files and the default database file (if applicable) are located in the DownProm folder. Ensure that the EPROM being loaded is compatible with the controller type. Naztec, Inc. 53

55 5. Release Notes Version Added functionality to check the Intersection Layout and view the Real-Time intersection status. Version Users can Clear MMU Logs, gather MMU/CMU reports and set MMU/CMU real-time clock. Version Conduit now logs error messages when failing to open StreetWisePartner.ini and Client.ini. Version The Down Prom now negotiates the baud rate of the Firmware flash with the controller. Version The Flash Prom is now a persistent field. The Prom selected prior to exiting StreetWise Partner will remain as the selected Prom when re-opening StreetWise Partner. Version No longer sorting controllers upon application start up. This improves the startup time. 2. Added Reminder Dialog Box to make sure check sums match on Down Prom. 3. Added Debug Logging to the Conduit. Add the following line to the StreetWisePartner.ini file: DEBUG_LEVEL 1. Version Added functionality Download EPROMs to Controller. 2. Set minimum free memory requirements limiting the number of controllers and EPROMs that can be added to Palm. Version Added functionality Download Real Time Clock to a Controller. 2. Modified StreetWise Partner for colored versions of Palm hand-held devices. 3. Improved memory efficiency of StreetWise Partner by modifying StreetWisePartner.prc and StreetWisePartner.dll to obtain controller type data from the controller type database. 4. Fixed various bugs in StreetWisePartner.dll. Version Changed Serial Port Receive Timeout from 1 second to 5 seconds for Modem String Initialization. Version Added ability to communicate to controllers using Naztec Louisiana protocol. Naztec, Inc. 54

56 Version Enabled StreetWise Partner to act as a standalone repository for controller settings. 2. Added an Add New Controller Feature. Naztec, Inc. 55