OSC App Operation Manual

Transcription

1 OSC App Operation Manual If you are the administrator for the communication group, you need to go to the OSC portal to set up the Group Key by subscribing to any of the OSC service plan Please refer to OSC Portal Administration Document and go visit

2 Download (1) Look for osc01 (osc zero one) in either store (2) Download osc01 app from your app store (3) Make sure you set in phone Settings to allow for download of an app from unknown source OSC logo and icon

3 Register with Group Key When you click the OSC app to open, registration screen appears Enter username (This will be your Extension Name in the OSC Group) Enter group key (Refer to the OSC Portal Administration Document) Enter password (This is a lock to keep your chat, you call in privacy) Registration Screen Enter username Enter group key Enter password Register

4 More Button on Dialer Tab (1) When it successfully registers, app pops up a notification, successfully registered and opens the dialer tab screen (2) The more button on right top corner of the Dialer screen rolls down the followings More Button More Button Click on OSC will take you to OSC Dialer Settings Account Logout

5 OSC App Internal Tabs Android and ios OSC are basically the same in features and operations except some operations may differ from Android to ios due to their operation spec differences between the two platforms. Both Android and ios OSC app respectively consists of 5 separate internal tabs. Favorite Android OSC Tabs Row Calls Contact Dialer Chat ios OSC Tabs Row ios Android

6 Favorites Calls (1) You store in Favorites all contacts from OSC Contact or All Contact that you frequently communicate with (2) Click on star next to the contact to list the contact under Favorites (3) To delete any of the contacts in Favorites, you click on the star until the contact disappears Contact Dialer Chat Click to Add Click to Delete OSC Contacts All Contacts Favorites

7 Favorite Calls (1) Tab shows the history of both P2P Intercom and OSC VoIP inbound and outbound calls (2) You can make call from the call history Contact Dialer Chat OSC contact click will bring up the OSC 3 icon pop up to call, video call and chat Telephone number or All Contact name in history will feed the number to call in the Dialer

8 Favorite Calls Contact Dialer Chat (1) Contact Tab has two groups of contacts OSC Contacts & All Contacts (2) You can make call from the call history OSC contact click will bring up OSC 3 icon pop up to intercom, video call or chat All Contact click on name will show the number and you can click on the number to feed it to Dialer OSC Contacts on Android All Contacts on ios

9 Favorite Calls Contact (1) OSC Dialer is calling regular number ( landline numbers or mobile numbers) (2) You have to subscribe to OSC Global Community Plan or other OSC International Calling Plan packages (3) All Contact will feed the number to call to Dialer (4) Selecting the number and clicking SEND button on Dialer enables you to confirm the number twice Dialer Chat Search contact Click on the number Number fed to Dialer Call in Progress

10 Favorite Calls Contact (1) Chat is one of the 3 Free Online Features that comes with every OSC service plan (2) Select OSC contact that you want to chat with and click on the Chat icon of OSC 3 icon pop up (3) Or you can go to Chat tab and click on the Pen icon and select Single Head and pick the OSC contact (4) You can also select Double Head to set up a group chat Dialer Chat Select contact Press Chat icon Messages sent Messages received

11 OSC 3 Icon Pop Up Name of the extension Any of the OSC Service Plans comes with 3 free online features They are (1) Free OSC to OSC extension intercom call ( Free P2P call ) (2) Free OSC to OSC extension video call ( Free P2P video call ) (3) Free OSC to OSC extension text message exchange( Free Chat ) Free Chat Room you can send texts, pictures, and files Any of the above feature starts with OSC 3 Icon Pop Up (2) Free OSC to OSC video call Name of the extension (2) Free OSC to OSC audio call (3) Free OSC to OSC chat room

12 OSC Free Online Features (1) OSC Contacts are privileged to communicate in 3 ways (2) OSC Contacts show all OSC extensions in the OSC group(s) (3) 3 Free Online Features are Intercom ( P2P call ) Video Call ( P2P video call) Chat ( P2P texts ) Intercom Video Call Chat OSC Contacts

13 Intercom (1) Great way to talk with Co-workers, Friends and Family (2) All the extensions belong to the same OSC Group set up for a certain OSC service plan (3) You can subscribe to OFFICE CONNECT to have up to 5 groups all connected under one OSC loop (4) The following illustrates a simple step to INTERCOM another extension in the OSC contacts Smartphone A Screen Smartphone A Screen Smartphone B Screen Smartphone B Screen Smartphone A Screen Select Extension Press Call icon Calling Extension moto Incoming Call from Extension hideip7 Call picked up by Extension moto Call connected with Extension moto

14 Video Call (1) OSC Video Call works exactly the same way as OSC Intercom (2) All the extensions belong to the same OSC Group set up for a certain OSC service plan (3) You can subscribe to OFFICE CONNECT to have up to 5 groups all connected under one OSC loop (4) The following illustrates a simple step to VIDEO CALL with another extension in the OSC contacts Smartphone A Screen Smartphone A Screen Smartphone B Screen Smartphone B Screen Smartphone A Screen Select Extension Press Video icon Calling Extension moto with video Incoming Video Call from Extension hideip7 Video Call picked up by Extension moto Video Call connected with Extension moto

15 Chat Pen icon In the Chat tab, you can click on this Pen icon to pop up the followings Single Head Start Single head It will take you to OSC contact and you select the contact and click on the Chat icon Or you can click on OSC contact, and click Chat icon on the OSC 3 icon pop up Double head You can click on it to create a group Chat Room with title and multiple members *Chat is one of the 3 free online features and you can only exchange chat texts within OSC contacts Click on Pen icon Click Single head Click contact to chat Click on Chat icon Chat room appears Send message

16 Group Chat (1) Click on Double head icon (2) Click on OSC contacts that you want to include in the group chat (3) Group is formed (4) More button inside the Group chat room has the followings Add to group Show users ( inside the group) Leave group Double Head Start Create a group Select members Group formed Group chat room Features pop up Show users

17 OSC VoIP Call Simple call (1) OSC VoIP Call operates with E.164 standards ( ) (2) OSC Global Community Plan comes with OSC VoIP service (3) Global Community Plan is limited to North America calling (4) Separate International calling service is available for OSC users (5) Group Administrator will be able to add additional minutes to the group as minutes diminish Choose who to call Choose number to call Number fed on Dialer Call in progress

18 OSC VoIP Call Number Edit (1) Once desired number is fed into the Dialer (2) You can add Prefix ( pre-programmed in the Settings in the More button in the Dialer tab) (3) You can manually cut into any part of the number to add, delete, modify (4) All Contacts converts numbers from your mobile contacts to OSC VoIP call standard E.164 automatically Number on Dialer Click Prefix button Add prefix Manually cut into it Modify the number

19 Intercom OSC to OSC (1) You can click on OSC contact to call (2) Click on the Intercom icon (3) Start calling (4) Call established between two OSC extensions Smartphone A Screen Smartphone A Screen Smartphone A Screen Smartphone B Screen Smartphone B Screen Click OSC extension Click on Outbound intercom Inbound intercom Intercom in progress

20 Intercom Call Options (1) While you are on a call, click on + button and it brings up the Call Options Pop up. (2) Call Options are Transfer call Add Participant Terminate Call Options pop up

21 Intercom Transfer call (1) Smartphone A and Smartphone B are on OSC intercom call (2) Click on the (3) Select Transfer call and it will take you to OSC Contacts (4) Select OSC contact to transfer the current intercom call to (5) Click button of the contact to transfer the call to (6) Transfer call successfully made Smartphone A Screen Smartphone A Screen Smartphone A Screen Smartphone A Screen Click on Transfer call Click on the contact Click on to transfer Successfully transferred

22 Intercom Add Participant (1) Add Participant is used to create 3 Party Conference Call (Extensions are hideip7, moto, airtouch) (2) Click on the (3) Select Add Participant (4) Select OSC contact to add into the current two intercom conversation (5) Click button of the contact to add into the 3 party conference call (6) All other phones will see a new incoming call screen from the initiator of the conference call airtouch and hideip7 are on intercom and hideip7 wants to add moto into the conversation hideip7 start to ring with conference call mode airtouch and moto shows hideip7 incoming call When you receive a call, it is participating in the conference call