IBM Fault Analyzer for z/os and OS/390 V3, IBM File Manager for z/os and OS/390 V3 Include Usability Enhancements

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1 Software Announcement August 20, 2002 IBM Fault Analyzer for z/os and OS/390 V3, IBM File Manager for z/os and OS/390 V3 Include Usability Enhancements Overview IBM Fault Analyzer for z/os and OS/390 and IBM File Manager for z/os and OS/390 provide application developers with powerful tools to help improve productivity and effectiveness during development and test of new and existing applications and managing abends in their applications. IBM Fault Analyzer assists the developer in quickly analyzing and fixing application and system failures. It offers the programmer the information required to help determine the cause of failure while further providing assistance in how to resolve the problem. Fault Analyzer V3.1 provides enhancements in both reporting content and usability, making it an even more productive tool than before. IBM File Manager helps the developer to quickly and easily create, edit, print, and (re)format data files in the most popular z/os and OS/390 file formats. It enables your programmers to manipulate data using COBOL and PL/I record layouts in batch and an online facility. V3.1 provides a number of new features to further help application developers manipulate data in QSAM, VSAM, and partitioned data sets. V3.1 also provides a number of new features to further help DB2 application developers to manipulate data in DB2 tables. Key Prerequisites One of the following: z/os V1.1 (5694-A01), or later OS/390 V2.10 (5647-A01), or later for Fault Analyzer OS/390 V2.6 (5647-A01), or later for File Manager Depending on the function used with IBM Fault Analyzer and IBM File Manager, certain levels of other programs may be required. Refer to the Software Requirements section for details. Planned Availability Date September 27, 2002 At a Glance IBM Fault Analyzer V3.1 has been enhanced to include: Support without Language Environment in the LINKLIST Improved compiler listing and side-file matching and selection Suppressed COBOL copybook support Dynamic ISPF panel history file display columns Reduced storage requirements Improved ISPF interface Improved open files record display Improved support for CICS, IMS, and DB2 Program SNAP interface IBM File Manager V3.1 has been enhanced to include: Improved template-based record selection A template-based Data Set Compare utility Support for COBOL and PL/I copybooks held in Panvalet Unformatted record selection criteria support SORT primary command for edit and browse Extended syntax of Find/Change utility FIND command Improved QSAM data set allocation by online utilities A Load Module Information utility Support for IAM data sets Enhancements to the Display VTOC utility Enhanced support for DBCS Support for large DASD volumes Improved support for IMS and DB2 For ordering, contact: Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL Reference: LE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description IBM Fault Analyzer V3.1 Support without Language Environment in the LINKLIST Fault Analyzer provides the IDIUCEE user ids for real-time analysis when Language Environment is not in the LINKLIST or the Language Environment run-time data set name is other than CEE.SCEERUN. Improved Compiler Listing and Side-file Matching and Selection When date checking fails due to an invalid format side file, Fault Analyzer recognizes the bad file and sets appropriate return codes. Results from searching through the listing/side file concatenation can be viewed by the user via the IDITRACE output. Compiler listing/side file selection has been improved by the addition of a check which inspects the last few assembler instructions in a CSECT when matching the listing/side file with the load module. A user prompt during interactive re-analysis when a listing or side file cannot be found by the normal search methods provides additional options for supplying the missing file. Suppressed COBOL Copybook Support The display of storage for suppressed COBOL copybooks is now controlled by the DETAIL option and can be tailored using the Batch Report Tailoring user exit. Interactive re-analysis always provides suppressed COBOL copybook information regardless of options used during real-time. Dynamic ISPF Panel History File Display Columns Users can tailor the ISPF interface fault entry list display dynamically by selecting the columns of interest and placing them in the desired sequence. An option HISTCOLS has been added which permits an installation to provide a default-tailored fault-entry list display. Many new columns are provided for selection. Reduced Storage Requirements Fault Analyzer generally requires less storage than before, especially when analyzing faults involving large application programs. Improved ISPF Interface Point-and-Shoot Many new point-and-shoot fields have been added to the ISPF interface to provide easier interactive report navigation. Improved Open Files Record Display If buffering allows, then multiple previous/next records in QSAM files are now shown. Variable length and spanned record segments are identified. Where possible, locate mode shows the current record build area. Multiple previous/next records are shown for VSAM ESDS, and records retrieved via alternate indexes are also available. Improved CICS Transaction Dump Support Many additional data areas that can be of interest to an application programmer have been included, as well as transaction-owned storage area elements. Improved CICS System Dump Support Source line of code now shown for task waits. Storage violation trace entries now reported. Improvements to interactive user interface. Additional IMS Support A new IMS information section has been added to the report providing information about the IMS region, PSB, PCBs, DL/I call trace, and accounting information. Additional DB2 Support A new DB2 information section has been added to the report providing information about the application plan, package, DBRM, last executed SQL statement, and SQLCA. In addition, host variables used in the last SQL call are shown with data values formatted. Program SNAP Interface In addition to the exits provided for automatic analysis when an abend occurs, Fault Analyzer now permits an application program to call a SNAP interface for a nondisruptive real-time analysis on demand. IBM File Manager V3.1 Base Enhancements Improved Performance of Template-Based Record Selection: This performance enhancement lets users access the power of File Manager record identification and record selection criteria in templates without the overhead of invoking REXX to process the criteria expressions. Most record identification and record selection criteria are simple expressions typically comparisons between data from the record and a constant, or data from another part of the record joined by Boolean operators (& and ). File Manager V3.1 processes these typical expressions without invoking REXX. If an expression cannot be processed internally, a message is issued and the expression is processed using REXX. Templates created by File Manager Version 2 are automatically upgraded when they are loaded to allow internal processing, if possible. Template-Based Data Set Compare Utility: The Data Set Compare utility supports comparison of QSAM and VSAM data sets and members of partitioned data sets. By using templates to describe the record structures of the data sets being compared, the comparison and reporting can be restricted to selected fields. The utility also supports meaningful comparison of differing data types, such as comparing numeric data in a binary field with numeric data in a packed decimal field. The utility provides a choice of synchronization methods including one-to-one, keyed, and read-ahead. Support for Copybooks Held in Other Libraries: File Manager V3.1 supports creating templates from COBOL and PL/I copybooks stored in Panvalet libraries, in addition to copybooks stored in PDSs and PDSEs. As with copybooks stored in PDSs and PDSEs, if the user does not know the full member name of the copybook, File Manager displays a list of members in the specified library. The user can then select the required member

3 from the selection list. The user can also browse members in the member selection list. Copybooks stored in Panvalet are also supported in the DB2 and IMS features of File Manager. Unformatted Record Selection Criteria for Functions Such As Edit and Browse: Unformatted record selection criteria support allows users to select specific records for online processing by functions such as edit, browse, copy, and print without using a copybook to generate a template and then coding the record selection criteria in the template. This support is useful when users want to process a data set for which they don t have a COBOL or PL/I copybook that describes the records in the data set. SORT Primary Command for Edit and Browse: The SORT primary command allows users to sort data in an edit or browse session. Data can be sorted on specified columns in ascending or descending sequence. Up to five pairs of columns can be specified. When data is displayed in TABL or SNGL display format, field reference numbers can be specified instead of pairs of column numbers. In an edit session, sorting can be restricted to excluded or non-excluded records. Sorting can also be restricted to a range of records. Data is sorted according to its hexadecimal representation. For keyed data sets, such as VSAM KSDS, the SORT KEY primary command can be used to sort records into the correct key sequence for the data set. The edit and browse SORT primary command is also supported in the File Manager DB2 feature. Extended Syntax of Find/Change Utility FIND Command: The syntax of the Find/Change utility FIND command has been extended to support multiple search strings. In File Manager V2, users wanting to search a PDS for members containing one or more of several possible strings either had to invoke the Find/Change utility separately for each string, or had to provide a REXX proc that searched the members for the strings. In File Manager V3.1, the extended syntax of the FIND command allows users to search for members containing one or more of several possible strings without invoking the utility multiple times and without coding a REXX proc. For many users, this should result in improved performance of the Find/Change utility. Improved QSAM Data Set Allocation by Online Utilities: When the Data Set Copy utility is run online, if a new to QSAM data set needs to be allocated by the utility, the fields on the Data Set Allocation panel can optionally be automatically populated with the attributes of the from data set. The user can either use these attributes unchanged, or overtype any of the attributes with new values. In addition, for online utilities that can allocate new QSAM data sets, such as Data Set Copy or Data Create, File Manager can retrieve the attributes of any existing QSAM data set to populate the fields on the Data Set Allocation panel. Load Module Information Utility: The View Load Module Information utility is used to display or print information about the CSECTs and other symbols (such as entry points and COMMON sections) in a load module. The utility can also be used in batch to print load module information. Support for Innovation Access Method (IAM) Data Sets: IAM is a third-party product that can be used as an alternative to VSAM for KSDS or ESDS processing. However, IAM data sets are seen by SMS as non-vsam data sets. File Manager is able to determine when IAM has been installed on a system, and can then treat IAM data sets as VSAM data sets. The File Manager Catalog Services utility also displays IAM-related information about those data sets that are controlled by IAM. File Manager also supports the allocation of new IAM data sets by utilities such as the Data Set Copy utility. Enhanced Display VTOC Utility The Display VTOC utility has been enhanced as follows: Four new line commands have been added for use with data sets listed by the Display VTOC utility: Catalog, Uncatalog, Delete, and Rename. Volume information, including information about whether a volume is SMS-managed, what kind of DASD device a volume resides on, the percentage of a volume in use, and how much free space is available on a volume, can now be displayed or printed. The handling of a generic volume serial number (such as MVS ) specified in combination with a data set name (either generic or fully qualified) has been improved. Previously, File Manager would first display a list of volumes with serial numbers that matched the specified generic volume serial number. The user then selected one of the volumes from the list and File Manager would display a list of matching data sets on that volume. File Manager now displays a single list of data sets that both match the data set name specified and are on a volume with a serial number that matches the generic volume serial number. Enhanced Support for DBCS Data File Manager has been enhanced to provide the following support for DBCS: Support for DBCS data, in edit and browse, in CHAR, HEX, TABL, and SNGL display formats, including support for DBCS strings in primary commands such as FIND and CHANGE, and support for DBCS data by editor line commands such as the shift commands Support for DBCS data by the Print Data Set utility for data printed in CHAR, HEX, TABL, and SNGL formats Support for DBCS data in the Find/Change utility Support for DBCS data names in templates Support for Large DASD Volumes: File Manager now supports the largest volume supported by Enterprise Storage Subsystem 3390 Model 9. File Manager V3.1 DB2 Support Enhancements Export of Selected Columns Using the Export Utility: The Export utility has been enhanced to allow users to export only selected columns of a table (in File Manager V2 DB2 feature, all columns of the table were always exported). In addition, users can now generate a template that contains only those columns of the table being exported. Improvements to Related Table Editing: During an edit session, if DB2 detects a referential integrity error in the table being edited, the user can edit the related table to correct the error. This related table edit facility has been enhanced as follows: The edit session of the related table now appears in a separate ISPF logical session, instead of nested on top of the existing session. New error information panels for referential integrity errors have been added. The new panels show the names of the relationship, the parent table, the dependent table, and the names (and values) for every column that is part of the relationship key

4 A new prefix command, RE, has been added. The RE prefix command starts a File Manager DB2 edit session of the other table in the relationship that caused the error. A new prefix command, IP, has been added. In the related edit session of a parent table, the IP prefix command inserts a row with the primary key set to the value that caused the no primary key error in the dependent table. The related edit session of the dependent table has been changed to show only rows with foreign key values that match the primary key value that caused the error. The template generated for a related edit session has been changed to show the key columns first, and these columns are marked as key columns. Improvements to Processing of SQL WHERE Clause in Edit and Browse: When the ISPF editor is invoked to enter an SQL WHERE clause during a File Manager DB2 editor browse session, processing has been changed to: Validate the SQL statement entered in the ISPF edit session when the session ends. Display the column information as note lines in the ISPF edit session. New System Options to Improve Performance of Edit and Browse New system options have been added to allow: The use of uncommitted read when accessing the DB2 catalog Foreign key information to not be added to the template, thus improving performance by removing references to catalog table SYSIBM.SYSFOREIGNKEYS Various Other Edit and Browse Enhancements In edit and browse, a new option to re-edit the template after the completion of an edit or browse session In edit, a new edit option to display the SQLCODE in the prefix area Reorganization of the edit and browse options In edit, honoring of DB2-defined default values for columns when inserting new rows Value Unit Based Pricing Value Unit based pricing will help to align the prices of these products to the principle of the PSLC pricing curve which provides for a lower price per MSU (millions of service units per hour) for larger capacities. There is also a price benefit when customers grow their capacity. Additional capacity will be based on the number of Value Units (MSUs) the customer has already installed, for example, additional capacity will not be priced starting at the base with a higher price per unit but on the capacity that is already installed. Note that Value Units of a given product cannot be exchanged/interchanged/aggregated with Value Units of another product. International Program License Agreement (IPLA) and Subscription and Support Considerations IPLA licenses can be transferred from one machine to another within, but not limited to, an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer s responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license. Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made. Trademarks z/os, IMS, and MVS are trademarks of International Business Machines Corporation in the United States or other countries or both. OS/390, DB2, Language Environment, and CICS are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others. File Manager V3.1 IMS Support Enhancements IMS Transaction Manager (IMS TM) Environment Support: The IMS support in File Manager will be enhanced so that it can be used in an IMS TM environment as well as in a TSO/ISPF environment. This will allow those installations that do not allow ISPF-based applications to access IMS DB databases to use File Manager IMS to process data in those IMS databases. The IMS TM interface will provide support for current ISPF-based File Manager IMS edit and browse, as well as File Manager IMS template processing. User s will be able to either build templates and views under IMS TM, or they will be able to use templates and views built under ISPF. This IMS TM Environment support will be available by December 31, 2002, via PTF

5 IBM US Announcement Supplemental Information August 20, 2002 Education Support Consulting and Services IBM consultants offer training workshops for IBM Fault Analyzer and IBM File Manager. IBM Fault Analyzer Mentor Workshop: An IBM consultant will train up to 10 people in the use of IBM Fault Analyzer in problem determination. The consultant can optionally install the software in the customer s environment. An IBM consultant: Will review the installation and configuration of IBM Fault Analyzer and provide recommendations for changes (if any) based on your current application development environment. The consultant can optionally perform installation of the software for the customer, if desired. Deliver training and hands-on lab exercises for IBM Fault Analyzer covering the following topics: Overview of IBM Fault Analyzer Use of the Fault History Log Dump Status Values In Detail Using the MATCH Command Line Commands Analyzer Modes of Operation Fault Analysis Run Options IBM File Manager Mentor Workshop: An IBM consultant will train up to 10 people in the use of IBM File Manager for file manipulation. The consultant can optionally install the software in the customer s environment. An IBM consultant: Will review the installation and configuration of IBM File Manager and provide recommendations for changes (if any) based on your current application development environment. The consultant can optionally perform installation of the software for the customer, if desired. Deliver training and hands-on lab exercises for IBM File Manager covering the following topics: Overview of IBM File Manager Browse/Edit Different File Formats (DB2, IMS, QSAM, VSAM, and so on) Advanced Functions Viewing (use of copybooks) Dataset List and Search Utility Functions (copy, print, selection, and so on) Batch Command Processing The services offerings are quick-start, hands-on training for your developers to promote IBM Fault Analyzer and IBM File Manager understanding and acceptance. Get started today and maximizes your staff s productivity by leveraging IBM s experienced consultants. Offering Information Product information will be available on day of announcement through Offering Information (OITOOL) at: Publications For Fault Analyzer V3, the Program Directory (GI ) and License Information (GC ) are supplied automatically with the basic machine-readable material. No other hardcopy publications are shipped with the product. For File Manager V3, the Program Directory (GI ) and License Information (GC ) are supplied automatically with the basic machine-readable material. No other hardcopy publications are shipped with the product. Displayable Softcopy Publications: All Fault Analyzer V3 publications are available free of charge in displayable softcopy format (BookManager, PDF) on the IBM Fault Analyzer Web site: All File Manager V3 publications are available free of charge in displayable softcopy format (BookManager, PDF) on the IBM File Manager Web site: Technical Information Specified Operating Environment Hardware Requirements: IBM Fault Analyzer and IBM File Manager will run on any hardware configuration supported by the licensed programs specified below. Software Requirements: Unless otherwise announced by IBM, IBM Fault Analyzer for z/os and OS/390 V3.1, and IBM File Manager for z/os and OS/390 V3.1 run under the control of, or in conjunction with, the following programs and their subsequent releases or their equivalents. Required Licensed Programs One of the following: IBM OS/390 V2.6, or later (5647-A01) for File Manager IBM OS/390 V2.10, or later (5647-A01) for Fault Analyzer This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 IBM z/os V1, or later (5694-A01) Optional Licensed Programs CICS/ESA Version 4 ( ) DB2 for OS/390 Version 5 (5655-DB2) DB2 UDB for OS/390 Version 6 (5645-DB2) DB2 UDB for z/os and OS/390 Version 7 (5675-DB2) IMS/ESA Version 6 ( ) IMS/ESA Version 7 (5655-B01) IBM OS/390 V2R6 C/C++ Element (5647-A01) IBM z/os V1 C/C++ Element (5694-A01) IBM COBOL for OS/390 and VM Version 2 (5648-A25) IBM VisualAge PL/I for OS/390 Version 2 (5655-B22) Packaging Planning Information The IBM Fault Analyzer V3.1 (5655-J47) package includes: Basic machine-readable material on the customer-selected distribution medium Program Directory (GI ) License Information (GC ) Proof of Entitlement (PoE) The IBM File Manager V3.1 (5655-J48) package includes: Basic machine-readable material on the customer-selected distribution medium Program Directory (GI ) License Information (GC ) PoE Ordering Information The products in this announcement have one charge unit Value Units. Value Unit Exhibit VUE007 Value Value Units/ Units/ Usage Level Minimum Maximum MSU HW Machine Base MP3000 H30 6 PSLC/Level A MP3000 H50 8 PSLC/Level B MP3000 H70 12 PSLC/Level C ESL Models 2 PSLC/Level D Value Units for IBM 9672 processors will be based upon the full capacity of these systems. This is applicable to all S/390 -based systems that are measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370, System/390 and zseries Machine Exhibit, Z Value Units for IBM zseries will be based upon full MSU capacity as defined in the Machine Exhibits. There will be a tool available that provides support for transforming the MSU-based capacities of S/390 systems to new Value Units by calculating the applicable number of Value Units for a given number of MSUs. Translation from MSUs to Value Units Example MSUs Base Tier A Tier B Tier C Tier D Value Units/MSU Note: For the actual translation from MSUs to Value Units for this product, refer to the chart below. Value Value MSUs * Units/MSU = Units Base 3 * 1.00 = 3.00 Tier A 42 *.45 = Tier B 130 *.36 = Tier C 140 *.27 = Tier D 685 *.20 = Total 1, When calculating the total number of Value Units, the sum is to be rounded up to the next integer. Feature 1 Value Unit Value Units 0002 Example: For a product running on machines with 1,000 MSUs requiring 270 Value Units, order feature number 0001, quantity 20 and feature number 0002, quantity 1. Ordering Example: The total number of Value Units is calculated according to the following example. If the customer has installed 1,000 MSUs, the applicable Value Units would be: Translation from MSUs to Value Units

7 Note: For actual feature numbers, refer to the chart below. Value Units for nonmsu-based S/390 Processors: MP3000 Models H30 = 6.00 Value Units H50 = 8.00 Value Units H70 = Value Units P/390, R/390, IBM 3006 = 2.00 Value Units Basic License: To order, specify the program number, feature number 9001 for asset registration, and the one-time charge (OTC) feature number. Also specify the feature number of the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW. Translation from MSUs to Value Units MSUs Base Tier A Tier B Tier C Tier D Value Units/MSU OTC Medium Program Feature Feature Description Number Number Number Medium Fault Analyzer 5655-J V3 tape 1 Value Unit Value 0003 Units File Manager 5655-J V3 tape 1 Value Unit Value 0002 Units Subscription and Support To receive voice technical support via telephone during normal business hours, and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses. To order, specify the support program number and feature number 9001 for asset registration. IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering: Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours. Entitles customers to future releases and versions at no additional charge. Note: Customers are not entitled to new products. Once Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer. To decline, specify the support program number and the decline no charge feature number listed below. Annual Support Charge Medium Program Feature Feature Description Number Number Number Medium Subscription 5697-G Hardcopy and Support Pub for Fault Analyzer 1 Value Unit Value 0002 Units Decline 1008 (no charge) Subscription 5697-G Hardcopy and Support Pub for File Manager 1 Value Unit Value 0002 Units Decline 1008 (no charge) Single Version Charging: To elect single version charging, the customer must notify and identify to IBM the prior program and replacement program and the machine the programs are operating on. Customized Offerings Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac ). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product. Terms and Conditions Sub-Capacity Charges Terms and Conditions zseries software charges, at less than full machine capacity for eligible Data Management (DM) and Application Development (AD) Tools, apply when z/os is running in z/architecture (64 bit) mode on a zseries 900, no other MVS -based operating system is licensed to that server, and the required information is provided by the customer in accordance with the applicable terms. Sub-capacity charges for an eligible AD or DM Tool is based on the z/os product-defined capacity. To obtain charges at less than full machine capacity for eligible AD and DM tools, the customer is required to: Determine the MSUs needed for each machine on which the tools will run. Only machines on which the customer has implemented sub-capacity Workstation License Charges (WLC) according to the above terms and conditions, are eligible for charges at less than full machine capacity for the tools. Use the product-defined capacity for z/os (as specified on the Sub-Capacity Reports submitted to IBM for sub-capacity WLC) as the sub-capacity (MSUs) for each tool. Submit any additional MSUs and/or Value Units required for each product along with the current entitlement in Value Units for each product

8 Sub-Capacity Charges for AD and DM Tools To be eligible for sub-capacity charges for AD and DM Tools, the machine on which the AD and DM Tools are running must be eligible for WLC sub-capacity charges terms and conditions. The customer must have signed the Attachment for zseries Workload License Charges-Pre-ILM, Z , and submitted at least one Sub-Capacity Report to IBM, as defined in the attachment. With sub-capacity charges, the charge for an eligible AD or DM Tool is based on the z/os product-defined capacity. To obtain charges at less than full machine capacity for each eligible AD and DM Tool for each machine, the customer should: Determine the MSUs needed for the machine on which the tools will run. In a data sharing environment, determine the aggregate MSUs needed on the machine where the tools run. Use the product defined capacity (MSUs) for z/os (as specified on the Sub-Capacity Reports submitted to IBM for sub-capacity WLC) as the sub-capacity (MSUs) for each tool. Submit any additional MSUs and/or Value Units required for each product along with the current entitlement in Value Units for each product. If the use of sub-capacity pricing terms for AD and DM Tools results in a reduced requirement for Value Units, thus freeing up entitlements, customers can reallocate the entitlement difference by distributing the Value Units across a larger or different set of systems, or reserve them for future growth. There will be no refunds for these freed up Value Units. Subscription and Support volumes and entitlements for existing contracts will continue to be at the same levels as the acquired licenses. Management of the Value Unit entitlements continues to be a customer responsibility. If one of the following occur on a machine to which AD or DM Tools are licensed, the customer must determine if additional Value Units and Subscription and Support need to be ordered for those tools to cover the increase: The z/os defined capacity is increased. The requirements for WLC sub-capacity charges are no longer met. Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoEs) are required for all authorized use. The following agreement applies for maintenance and does not require customer signatures: IBM Agreement for Acquisition of Support (Z ) These products are licensed under the IPLA, and the associated Agreement for Acquisition of Support, and the Addendum for Support (Z ) which provides for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an ongoing recurring charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zseries IBM Operational Support Services Support Line is an option for those customers who desire added services. Program Services: Available until September 30, 2004 Money-Back Guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program. Copy and Use on Home/Portable Computer: No Volume Orders (IVO): No Passport Advantage Applies: No Software Maintenance Applies: No For operating system software, the revised IBM Operational Support Services Support Line offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-ibm products. For complete lists of products supported under both the current and revised Support Line offering, refer to our Web site at: For additional information on the revised IBM Operational Support Services, refer to Services Announcement , dated July 10, IBM Operational Support Services Support Line: Yes AIX /UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No iseries Software Subscription Applies: No Variable Charges Apply: No Educational Allowance Available: Yes, 15% education allowance applies to qualified education institution customers. Prices OTC Program Feature OTC Description Number Number Charge IBM Fault Analyzer V J47 1 Value Unit 0002 $ 2, Value Units ,250 IBM File Manager V J48 1 Value Unit , Value Units ,250 Limited Warranty Applies: Yes

9 Annual Charge Program Feature Annual Description Number Number Charge IBM Fault Analyzer 5697-G59 Subscription and Support 1 Value Unit 0001 $ Value Units ,250 Decline (no charge) IBM File Manager 5697-G60 Subscription and Support 1 Value Unit Value Units ,500 Decline (no charge) Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: Small, Medium, and Large Enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at: Order Now Use Priority/Reference Code: LE001 Phone: Fax: Internet: Mail: 800-IBM-CALL 800-2IBM-FAX ibm direct@vnet.ibm.com IBM Atlanta Sales Center Dept. LE001 P.O. Box 2690 Atlanta, GA You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU. Note: Shipments will begin after the planned availability date. Trademarks The e-business logo, zseries, iseries IMS, z/os, System/370, and MVS are trademarks of International Business Machines Corporation in the United States or other countries or both. DB2, BookManager, OS/390, CICS/ESA, IMS/ESA, VisualAge, S/390, System/390, Systempac, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. UNIX is a registered trademark of the Open Company in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others