Schwab RT Refreshed Participant Website (August, 2015)

Transcription

1 Schwab RT Refreshed Participant Website (August, 2015) With our August, 2015 release, an enhanced participant website will be automatically available to all clients and will include an updated, cleaner look, with improved page layout and new graphics. Most significantly, the refreshed site will include an option to activate a completely redesigned home page that offers a selection of ready-to-use gadgets, including an option to display Retirement Progress results from Envestnet Retirement Solutions* K4 Plan Goals, access to retirement help videos, and other deep-linking navigation features designed to help drive participant engagement. All of the participant gadgets described below use HTML content and can be displayed in any container. All gadgets are locked; you can make a copy of the gadget and modify as needed. Click on the links provided to view screen illustrations. Note: All features are subject to change without notice pending final development. * Formerly Klein Decisions K4 Plan Goals Participant Home Page Options Note: No action is required if you wish to keep your current home page. Feature Description Admin Option Home Page (Option1) Home page (Option 2) Includes all five standard gadgets (defined below) plus Retirement Help videos. Includes all five standard gadgets (defined below) plus Retirement Progress. Plan Options> Template Configuration> Gadget Options> Home Page> SRT_Refresh_VWise or SRT_Refresh_K4PlanGoals Standard Participant Home Page Gadgets Account Information (Internal Gadget Name: SRT_Refresh_AccountInfo) If the participant has Deferral Dollars instead of a Rate (%), Contribution Rate changes to Contribution Dollars. Breakdown of employee/employer YTD contributions is based on Source Tax Types. (EE - Tax Type less than 170. ER Tax Type greater than 170.) Vested balance does not display if participant is 100% vested. August 5, 2015 DRAFT Schwab Retirement Technologies Page 1 of 10

2 Welcome & Messages (Internal Gadget Name: SRT_Refresh_Welcome) If participant s address is not on file, an update link to the Participant Summary page appears. If a participant s is on file, but not validated, an information message will appear. If a participant has a validated on file and the plan offers estatements and the participant has not chosen edelivery as their statement preference, an information message will appear. If participant has not defined a Secret Question & Answer and the plan requires it for password reset, an option to create a Secret Question & Answer will appear. If no beneficiaries are on file, an update link to the Beneficiaries page appears, if available. The first 48 characters of sponsor messages appear as a hyperlink with the full text delivered in a pop-up window. Best Practice: Made the first sentence of a message a brief title, as shown in the example above. Financial Advisor messages open in a separate window. See example later in this document. Investment Elections (Internal Gadget Name: SRT_Refresh_Elections) If the plan is NOT consolidated, values are obtained from the Control Source. Investment names are linked to the Fund Fact Sheet defined by Investment Maintenance or Morningstar. August 5, 2015 DRAFT Schwab Retirement Technologies Page 2 of 10

3 Your Portfolio (Internal Gadget Name: SRT_Refresh_Portfolio) If the plan is NOT consolidated, values are obtained from the Control Source. Investment names are linked to the Fund Fact Sheet defined by Investment Maintenance or Morningstar. Recent Activity (Internal Gadget Name: SRT_Refresh_Activity) August 5, 2015 DRAFT Schwab Retirement Technologies Page 3 of 10

4 Optional Participant Home Page Gadgets Retirement Help (Internal Gadget Name: SRT_Refresh_VWise) Available only with Home Page Option 1 Provides links to educational videos to help participants make better decisions about planning, savings, and investing for retirement. Videos produced by vwise. Six default videos provided. Client may choose to use other videos from the vwise catalog. Schwab RT Client Services will be available to assist in implementation of alternate video selections. Click to access the vwise video catalog and preview the six default videos shown above. Retirement Progress (Internal Gadget Name: SRT_Refresh_K4PlanGoals) Available only with Home Page Option 2 August 5, 2015 DRAFT Schwab Retirement Technologies Page 4 of 10

5 Retirement Progress (cont.) SchARP automates the generation and transmission of bulk plan and participant data to produce participant and sponsor reports. Participants are notified via when results are available. All values are generated by Envestnet Retirement Solutions K4 Plan Goals (formerly Klein) Blue information icons display one of the following messages: If K4 Plan Goals values are populated: K4 Plan Goals has calculated your Chance of Success percent based on your current saving and investment strategy. Click the button below to view or change assumptions used in the calculation and see how you can improve your outlook. If K4 Plan Goals values are NOT populated: Click the button below to have K4 Plan Goals evaluate your Retirement Progress based on your current saving and investment strategy. You can view or change assumptions used in the calculation and see how you can improve your outlook. For more information on Retirement Progress and K4 Plan Goals, refer to Klein Decisions K4 Plan Goals User Guide, available on the Resource Center at schwabrt.com. August 5, 2015 DRAFT Schwab Retirement Technologies Page 5 of 10

6 Selecting a Home Page Option You can decide to keep your current home page(s), select one of the new gadget home pages, or consult Schwab RT Client Services for assistance in customizing your home page with skins, logos, and gadgets (Statement of Work required). To select one of the new gadget home pages, do the following: 1. In Schwab RT Administration, go to Plan Options and select a plan or plans. 2. Click Template Configuration>Gadget Options 3. In the Home Page field, select one of the following: SRT_Refresh_VWise (Option 1) SRT_Refresh_K4PlanGoals (Option 2) : In order to use the SRT_Refresh_K4PlanGoals home page option that includes the Retirement Progress gadget, K4 Plan Goals must be enabled on your system. Otherwise, the gadget will display without values populated. You can select a different home page option for different plans. For example, if you ve implemented K4 Pan Goals for some plans but not others, you can use the SRT_Refresh_K4PlanGoals option for plans that use K4 Plan Goals and use the SRT_Refresh_VWise option for the other plans. After selecting one of the predefined home pages, the current skin and logos defined for the plan will be applied to the new home page. As part of the refreshed web features, the Auto Rebalance feature has been simplified to match the Auto Rebalance format used in the Online Enrollment. Take a moment to review the Auto Rebalance pages to make sure any customized content is still relevant. Best Practices After the new style is applied, review all web pages to ensure that the new formatting has not adversely affected any page content or logo positions. The side menu navigation option will work with the new home pages but, to maximize screen real estate, we recommend using top menu navigation for best results. All content on the new participant site uses Calibri font in various sizes. For consistency, it s best not to use a different font when customizing page content. August 5, 2015 DRAFT Schwab Retirement Technologies Page 6 of 10

7 Financial Advisor Messages The following illustration shows the Financial Advisor messages window when accessed from the Details link on the Welcome & Messages gadget. August 5, 2015 DRAFT Schwab Retirement Technologies Page 7 of 10

8 Sample Web Page Comparison The following before and after comparison of the Investment Summary page demonstrates the new look of the participant website. BEFORE AFTER Investment Link Rules If you are using Morningstar, the system will attempt to display the Morningstar prospectus and/or Morningstar Facts sheets. The Investment Links column displays up to three links [Prospectus, Fund Fact Sheet, and Website) as defined on the PFD Synoptic window in Investment Maintenance\C002 or by Morningstar. If a link is not defined in Investment Maintenance, the corresponding link does not appear in the Investment Links column. If all three links are not defined, the Investment Links column does not display. Investment names in gadgets are linked to the Fund Fact Sheet location defined in Investment Maintenance or by Morningstar. If the Fund Fact Sheet field is blank in Investment Maintenance, no link appears. The following pages are consistent with the way the Investment Performance links work: Investment Summary, Investment Elections, and Realignment (within Online Enrollment or standalone pages). August 5, 2015 DRAFT Schwab Retirement Technologies Page 8 of 10

9 Consolidated Auto Rebalance Feature The new refreshed participant web includes a modification to the Auto Rebalance feature to make it easier to use. Instead of a separate page for each portfolio, all portfolios now appear on a single page, as shown in the before and after comparison below. BEFORE August 5, 2015 DRAFT Schwab Retirement Technologies Page 9 of 10

10 AFTER August 5, 2015 DRAFT Schwab Retirement Technologies Page 10 of 10