Network Refresh Project

Size: px

Start display at page:

Download "Network Refresh Project"

Gloria Day
5 years ago
Views:

1 Network Refresh Project Prepared for: GGMC Parking LLC 1651 Third Avenue, 2 nd floor New York, NY IT By Design rd Ave., Third Floor New York, NY Ph: Fax: August 21, 2007

2 Table of Contents Project Objectives... 3 Proposed Network... 3 Overview of Services... 4 Client Responsibilities... 5 Assumptions... 5 Contact Information... 6 Equipment List... 7 Project Outline... 8 User Acceptance Form

3 PROJECT OBJECTIVES GGMC Parking has asked IT By Design to provide recommendations on improving the overall network performance. GGMC Parking is currently operating with a Novell Server and multiple Windows based desktops and laptops. The servers are running Novell Netware 5 and one has outdated hardware. The desktops are outdated Dell workstations running various versions of Windows operating system. Based on an understanding of the environment and our conversations, IT By Design recommends replacing the existing Novell Netware server with a new Windows SBServer 2003 to provide basic network resources. The objective of this project is to ensure a smooth and unobtrusive transition to the new server and to ensure GGMC Parking business tools are fully functional after the computer upgrade. The new server will be built with Windows SBS 2003 and provide all network resources. All server data and applications will be migrated from the existing server to the new server. Each workstation will be reconfigured for connectivity to the new server. Outdated systems will be replaced by new workstations. A technician will visit each desktop and assist the users in any final configurations and standard desktop customizations if necessary. PROPOSED NETWORK 3

4 OVERVIEW OF SERVICES IT By Design will assign a consultant who will complete all necessary tasks and project processes as documented below:! Obtain network documentation and confirm/enhance understanding of network resources, procedures and policies as well as client needs and requirements. Ensure Project will meet and/or exceed client s expectations.! Research and develop project plan and verify consistency. Define timetable and present Project Plan for approval.! Ensure full backup of the data is viable.! Obtain and verity all WAN IP for main location firewall configurations.! Configure and install Sonicwall Pro 2040! Obtain and verify all server configurations and settings.! Install, setup and test new Windows SBS Server. Install patches and updates.! Configure domain structures, user accounts, DNS, DHCP and other network resources.! Migrate all server data from Novell server to new Windows SBS server.! Install, setup and test backup hardware and application.! Visit each user desktop and perform following tasks: a. Add systems to the Domain b. Perform any necessary profile migration. c. Map new server drives and transfer critical data to the server. d. Train user on new server storage locations, shortcuts to those locations and standard daily usage.! Test and verify network connectivity and full functionality.! Provide user support and training.! Project Verification and Quality Control.! Project Close Meeting. 4

5 CLIENT RESPONSIBILITIES GGMC Parking will be responsible for the following: 1. GGMC Parking will provide access to the GGMC Parking Offices. 2. GGMC Parking will appoint a designated contact person to provide a list of current users and their corresponding locations. 3. The schedule will be determined by the agreed upon project plan. Prices do not include other project related expenses and must be approved. 4. GGMC Parking will notify users in advance of the pending computer upgrade. ASSUMPTIONS As part of the scope and pricing for this engagement, IT By Design assumes: 1. The scope of this project is limited to the objectives and goals specified in the Service Objectives and Overview Services sections. 2. Daily Service for GGMC Parking User Environment will take precedence over this project. Project dates may be rescheduled to ensure full support coverage for the GGMC Parking User Environment. 3. All requests for change to this scope of work must be submitted to the designated IT By Design project leader and the designated client contact. Items that are reasonably determined to be out of the scope of work defined in this proposal may constitute additional costs. 4. No scheduling will take place without the approval of the IT By Design Project Manager and GGMC Parking. 5. IT By Design will prepare and work aggressively and diligently to ensure the least amount of downtime, but during this project users may experience brief periods of downtime due to data migration, setup, configuration or unforeseeable issues. 5

6 CONTACT INFORMATION: Kam Attwal Account Manager IT By Design Office: (212) Ray Brijmohan Senior Engineer, Project Management IT By Design Office: (212) Cell: (646) Phillip Schein GGMC Parking Restaurants Office: Mobile:

7 DATE EQUIPMENT LIST Equipment Qty Received By Dell Dell PowerEdge 2900 Server Quad Core Xeon Processor 1.6GHz, 4.0GB Mem, (2) 73GB SATA Hot-Plug HDD, (4) 146GB SATA Hot-Plug HDD, 48X CD-RW/DVD- ROM Drive, SATA RAID (5) Controller, Gbit NIC Card, Dell 2 Yr Parts + Onsite Labor Warranty, 5 x 10 Next Business Day Onsite Service, Basic Enterprise Support, Microsoft SBS 2003 R2, Standard Edition, PowerVault 110T, LTO2-L Tape Backup, 200/400GB w/controller Internal, 1 Dell Optiplex 745 Minitower Intel Core 2 Duo 1.60GHZ Processor, 2 GB Memory, 160GB Hard Drive SATA, 16X DVD-RW SATA Drive, Integrated Audio, Video and NIC, Windows XP Professional SP2 with Media, Office 2007 Professional, Dell 1 yr Basic Warranty, Onsite Service, Next Business Day Parts and Labor On-Site Response-2 Year Extended 6 Microsoft Office Basic 2 PowerConnect 2724, 24-Port Gbit Switch 1 Smart UPS 1500VA USB and Serial 120V 1 Tape Media LTO-2 200/400GB 10 Redundant Power Supply w/y-cord 1 Symantec Backup Exec v11d SBS Suite 1 Adobe Acrobat 8.0 Standard 1 APC Smart UPS 1500VA USB and Serial 120V 1 Linksys WRT54G Wireless-G Router, Access Point and 4-Port 10/100 Switch 1 Barracuda Barracuda Spam Firewall GGMC Parking and the IT By Design project Technician certifies that all equipment specified in the Project Proposal and which is provided above has been received by GGMC Parking. Customer s Name: Customer s Signature: Technician Name: Technician s Signature: 7

8 PROJECT OUTLINE Date Task Done Prerequisite Build Project Plan, Allocate Resources X Prerequisite equipment check: - Confirm all equipment has arrived Day 1 Build Windows SBS 2003 Server: - Unpack and setup new server - Configure RAID - Format C: system partition as 40GB NTFS - Format D: data partition as remainder - Install Windows 2003 SBServer - Server Name: GGMCDC - Install Active Directory, DNS, DHCP, WINS - Install all critical updates - Install VTD agent Configure and Install Sonicwall Pro Configure Sonicwall with ISP information and configure VPN for remote users - Configure policy for , internet and information flow - Connect Sonicwall for live operation and ensure it is functional and that information is flowing and internet access can be attained Configure and Install Barracuda Spam Firewall Configure Barracuda with IP address and Domain name - Register Barracuda - Direct mail traffic to server Configure GGMCDC as Domain Controller: - Verify all workstations can log onto domain - Ensure MS Exchange server is installed and functional Configure MX records point to GGMCDC Configure remaining server resources: - Configure for remote access - Configure DNS zones - Configure DHCP scope Configure file sharing structure: - Migrate all pertinent data to GGMCDC - Configure logon script for domain users to map network drives to new network drives - Verify all users can access network drives Install and Configure Data Backup Solution: - Configure backup tape drive on server - Install backup software - Install software components - Label all backup media - Configure daily backup job Configure Workstations: - Reconfigure workstations for domain - Migrate user profile - Grant domain user local administrative rights - Configure Outlook for Leave copy of User Acceptance form with each user Day 2 PROJECT VERIFICATION 8

9 - Verify all server configurations Day 3 POST Project Support - Verify all users can log onto domain, can access network resources, internet, , printers - User support and training - Have users fill out project verification form Submit Client Information Documentation: - Visio document of network architecture - Documentation of network and server configurations * Denotes work which will take place after business hours. 9

10 USER ACCEPTANCE FORM TO BE COMPLETED BY TECHNICIAN WITH CUSTOMER. As the Customer does the following tasks, please check them off. If there are any problems executing any of the tasks below fix the issue immediately. Do not allow the Customer to continue until it s fixed.! Customer can open all of their applications.! Do all applications function properly?! Customer can log on to Outlook and access .! Customer can print message.! Customer can access Internet resources.! Customer can send and receive messages! Customer can access new domain. Additional Notes: Customer s Name: Customer s Signature: Deployment Tech: Date: Time Done: 10

IT and Interface Requirements

IT and Interface Requirements Recommended Server Hardware Specifications Server Hardware General Requirements Processor 3.0GHz quad core Xeon Memory 16GB RAM (minimum) 32GB RAM recommended. Storage 500GB