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1 Critical Event Video Configuration Guide September
2 Omnitracs, LLC 717 N. Harwood Street, Suite 1300 Dallas, TX U.S.A Omnitracs, LLC. All rights reserved. Omnitracs XRS and Omnitracs are trademarks of Omnitracs, LLC. All other trademarks are the property of their respective owners. Omnitracs endeavors to ensure that the information in this document is correct and fairly stated, but Omnitracs is not liable for any errors or omissions. Published information may not be up to date, and it is important to confirm current status with Omnitracs. This technical data may be subject to U.S. and international export, re-export or transfer (export) laws. Diversion contrary to U.S. and international law is strictly prohibited. September
3 Contents Overview... 4 Accessing Configuration Settings... 4 Change Camera s Wi-Fi Password... 4 Changing the Password... 5 Configuring CEV in an Operational Profile... 6 Creating a New Operational Profile... 6 Duplicate an Existing Operational Profile... 7 Modify an Existing Operational Profile... 8 Enabling Applications...10 Configure CEV (New or Duplicated Profile)...11 Configure CEV (Modified Profile)...12 Confirm Settings
4 Overview This Guide describes how to configure the Critical Event Video (CEV) system. This includes such tasks as: Changing the camera s Wi-Fi password Setting up Critical Event Video in an operational profile Setting the recording resolution Choosing how videos are transmitted from the MCP to the Critical Event Reporting application Setting the minimum amount of recorded video included before and after an event Choosing whether or not audio is recorded Choosing which critical event triggers are automatically sent back to the Critical Event Reporting application without being requested Accessing Configuration Settings Configuration settings are accessed through the Omnitracs Customer Portal ( The password is a fleet-wide setting and is accessed through the configuration section. All our configuration settings are managed through operational profiles. The ability to change configuration settings is dependent on having the appropriate Customer Portal permissions. If you do not see the options to manage configuration or operational profiles, contact your Customer Portal administrator for the appropriate permissions. Change Camera s Wi-Fi Password All CEV cameras ship with a default password, omnitrac. Customers are encouraged to change this password for their fleets for increased security. Passwords are changed from the configuration section of the Omnitracs Customer Portal. From the Customer Portal home screen, click the Configuration button then click Continue in the Critical Event Video tile. If the configuration button is not displayed on your home screen, from the menu bar hover over Manage > Applications > Configuration then click Critical Event Video. Access Using the Buttons then 4
5 Access Using the Menu Bar Changing the Password To change the password, enter the new password in the Fleet Camera Password text box. The password must be between 8-63 characters and is case sensitive. Special characters are allowed. All new cameras will only recognize the default password it ships with but once a camera is paired with an MCP it will automatically change to the fleet camera password. This means that installers still need to use the default password during initial installation but once a camera has paired with an MCP the fleet camera password will be used. 5
6 Configuring CEV in an Operational Profile All configurations settings except the password are managed through operational profiles. This allows you to set up different configurations based on your needs. You can create a new operational profile, duplicate an existing operational profile, or modify an existing operational profile. If you are a new Critical Event Reporting customer, it is recommended you create a new operational profile. If you are already a Critical Event Reporting customer, it is recommended you duplicate or modify an existing operational profile. Creating a New Operational Profile To create a new operational profile for use with CEV, click the Op Profiles button then click Continue in the Create New Profiles tile. If the Op Profiles button is not visible on your home screen, from the menu bar hover over Manage > Applications > Operational Profiles then click Create New Profiles. Access Using the Buttons then Access Using the Menu Bar 6
7 Choose which mobile unit type (platform) the profile will be used by. Currently, Critical Event Video is only compatible with MCP200 units and MCP110 units that have Wi-Fi enabled WIBs. Provide a name for the profile based on your needs. If desired, you can also provide a description of what the profile will be used for. When done, click Next to choose a Service Plan and enable applications. Duplicate an Existing Operational Profile To duplicate an existing operational profile for use with CEV, click the Op Profiles button then click Continue in the Manage Operational Profiles tile. If the Op Profiles button is not visible on your home screen, from the menu bar hover over Manage > Applications > Operational Profiles then click Manage Operational Profiles. Access Using the Buttons then Access Using the Menu Bar 7
8 Find the operational profile you want to duplicate and click I want to in the Action column then click Duplicate. Ensure the operational profile you want to duplicate is displayed in the top field. If you selected the wrong profile, chose the correct profile to duplicate from the drop down list. Provide a name for the profile based on your needs. If desired, you can also provide a description of what the profile will be used for. When done, click Next to choose a Service Plan and enable applications. Modify an Existing Operational Profile To modify an existing operational profile for use with CEV, click the Op Profiles button then click Continue in the Manage Operational Profiles tile. If the Op Profiles button is not visible on your home screen, from the menu bar hover over Manage > Applications > Operational Profiles then click Manage Operational Profiles. Access Using the Buttons then 8
9 Access Using the Menu Bar Find the operational profile you want to modify and click the Profile Name. On the next screen, click Modify This Profile at the bottom of the page. It make take a few minutes to load the profile. 9
10 Enabling Applications The next screen will require you to choose which applications you want enabled for the operational profile. The list of plans and applications you can choose from will be based off of the applications your company has purchased. If you duplicated or modified a profile, all of the applications that had been selected in the previous profile will still be selected. Also, if you modified a profile, the minimum firmware for each application will be displayed. You will not be able to check the boxes next to applications that have not been contracted and you will see a message next to the application letting you know it has not yet been contracted. You can purchase applications through the Shop in the menu bar if you have appropriate privileges or you can contact your Customer Experience Representative for assistance. You must choose a plan with Critical Event Reporting or select Critical Event Reporting from the list of additional applications. For Critical Event Video to work you must also select the CER Add-on Critical Event Video (CEV): Forward Facing. If your CEV systems also contain driver-facing cameras, you must select CER Add-on Critical Event Video (CEV): Inward Facing. Critical Event Reporting only contains hard braking and manual events by default. The other critical event triggers used by Critical Event Reporting require third-party sensors and must be selected as add-ons from the list of additional applications to enable the triggers to work with Critical Event Video. All of the triggers available will be labeled as a CER Add-on. Select the appropriate triggers for the vehicles that will be in your operational profile. When you select CER Add-on Critical Event Video (CEV): Forward Facing a box will appear below the list of applications asking you to select a data plan. Videos can be transmitted from the mobile unit to the CER application by Wi-Fi only or over Wi-Fi and the cellular 10
11 network. If you choose to also use the cellular network, this may incur data charges. If you only want to send videos when connected to a Wi-Fi network, this will not incur data charges. Regardless of how you plan to transmit videos, a data plan may be required. If creating a new profile or duplicating a profile - When done selecting the appropriate applications, choosing a data plan if needed, and setting a driver login message (if enabled), click Continue. If modifying a profile - When done selecting the appropriate applications, choosing a data plan if needed, and setting a driver login message (if enabled), click Modify This Information at the top of the page. Configure CEV (New or Duplicated Profile) A Critical Event Video Configuration pop-up will appear, allowing you to set the configuration parameters for the Critical Event Video camera. Set the parameters as appropriate for your vehicles. Video Quality: You can choose LOW or HIGH. LOW records at a resolution of 352 x 288. High records at a resolution of 704 x 480. Both settings record at 10 frames per second. A 30 second video clip is about 4.2 MB when recorded at HIGH quality and 1.2 MB at LOW quality. Communication Method: You can choose Wifi Only or Wifi + Cellular. This setting determines how videos will be transmitted from the mobile unit to the Critical Event Reporting application. If you select Wifi + Cellular be aware that this could incur data charges. Video Before Event and Video After Event: These settings set the minimum amount of video that will be included before and after a critical event. You can set the minimum amount of included video to between 5 to 30 seconds. This is only the minimum amount of video that will be included and more video may be included depending on the event. If you want more video for a particular event, you can use the Request Prequel and Request Sequel options in the Critical Event Reporting application. Audio Recording: This setting determines whether audio will be recorded also. You can choose ON and audio will be recorded during driving or you can set it to OFF and audio will never be recorded. 11
12 The rest of the parameters correspond to the Critical Event triggers. For each trigger, you can choose to set it to ON or OFF. This setting determines if video for that critical event type will automatically be sent back to the Critical Event Reporting application. If you choose ON, video associated with that critical event type will automatically be sent anytime that trigger is activated. If you set it to off, video will not be sent automatically but you will still be able to manually request the video through the Critical Event Reporting application if needed. Only triggers that you enabled on the previous screen will show on the Critical Event Video Configuration screen. Hard Braking and Panic Button/Manual Event are included by default with Critical Event Reporting. All other triggers require additional third-party sensors and must be enabled as CER add-ons. Once you have chosen the configuration settings appropriate for your company s needs, click Continue. Configure CEV (Modified Profile) An Edit Profile Details pop-up will appear with up to three tabs, allowing you to edit the Profile Description, edit the Driver Login Message (if enabled), and set the CEV Configuration. You can change the name of the profile, if desired, in the Profile Name field. The Profile Description tab is the default selected tab and allows you to edit the profile description, if desired. If the Driver Login application is enabled, click the Driver Login Message tab if you want to edit the Driver Login Message. Click the CEV Configuration tab to set the configuration parameters for the Critical Event Video camera. Set the parameters as appropriate for your vehicles. 12
13 Video Quality: You can choose LOW or HIGH. LOW records at a resolution of 352 x 288. High records at a resolution of 704 x 480. Both settings record at 10 frames per second. A 30 second video clip is about 4.2 MB when recorded at HIGH quality and 1.2 MB at LOW quality. Communication Method: You can choose Wifi Only or Wifi + Cellular. This setting determines how videos will be transmitted from the mobile unit to the Critical Event Reporting application. If you select Wifi + Cellular be aware that this could incur data charges. Video Before Event and Video After Event: These settings set the minimum amount of video that will be included before and after a critical event. You can set the minimum amount of included video to between 5 to 30 seconds. This is only the minimum amount of video that will be included and more video may be included depending on the event. If you want more video for a particular event, you can use the Request Prequel and Request Sequel options in the Critical Event Reporting application. Audio Recording: This setting determines whether the microphone will record audio also. You can choose ON and audio will be recorded during driving or you can set it to OFF and audio will never be recorded. The rest of the parameters correspond to the Critical Event triggers. For each trigger, you can choose to set it to ON or OFF. This setting determines if video for that critical event type will automatically be sent back to the Critical Event Reporting application. If you choose ON, video associated with that critical event type will automatically be sent anytime that trigger is activated. If you set it to off, video will not be sent automatically but you will still be able to manually request the video through the Critical Event Reporting application if needed. Only triggers that you enabled on the previous screen will show on the Critical Event Video Configuration screen. Hard Braking and Panic Button/Manual Event are included by default with Critical Event Reporting. All other triggers require additional third-party sensors and must be enabled as CER add-ons. Once you have chosen the configuration settings appropriate for your company s needs, click Continue then click Continue again on the Modify Services page. 13
14 Confirm Settings The next screen allows you to review the operational profile details including the applications you enabled, the data plan you selected, and the configuration settings you chose. It also shows what dependencies, if any, each application has. You can remove any additional applications you may have accidentally selected but not any applications included in the service plan you chose. To view the Critical Event Video Configuration settings, click Review, next to Critical Event Video Configuration. If satisfied with the operational profile, click Create Profile or Update Profile at the bottom of the page. If creating a new profile or duplicating a profile, click Modify at the top of the page to start over if not satisfied. If modifying a profile, click Back at the bottom of the page to go back to the Modify Services page if not satisfied. 14
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