Fujitsu Cluster-in-a-box based on PRIMERGY BX400-S/M/L PRIMERGY CX420-S/M

Transcription

1 User Guide - English Fujitsu Cluster-in-a-box based on PRIMERGY BX400-S/M/L PRIMERGY CX420-S/M Getting Started Edition April 2013

2 Comments Suggestions Corrections The User Documentation Department would like to know your opinion of this manual. Your feedback helps us optimize our documentation to suit your individual needs. Feel free to send us your comments by to Certified documentation according to DIN EN ISO 9001:2008 To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2008. cognitas. Gesellschaft für Technik-Dokumentation mbh Copyright and Trademarks Copyright 2013 Fujitsu Technology Solutions GmbH. All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers. The contents of this manual may be revised without prior notice. Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. No part of this manual may be reproduced in any form without the prior written permission of Fujitsu. Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of Microsoft Corporation in the USA and other countries. Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the USA and other countries.

3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety Notes and Regulations" in a safe place for easy reference while using this product. Radio interference This product is a "Class A" ITE (Information Technology Equipment). In a domestic environment this product may cause radio interference, in which case the user may be required to take appropriate measures. VCCI-A Aluminum electrolytic capacitors The aluminum electrolytic capacitors used in the product's printed circuit board assemblies and in the mouse and keyboard are limited-life components. Use of these components beyond their operating life may result in electrolyte leakage or depletion, potentially causing emission of foul odor or smoke. As a guideline, in a normal office environment (25 C) operating life is not expected to be reached within the maintenance support period (5 years). However, operating life may be reached more quickly if, for example, the product is used in a hot environment. The customer shall bear the cost of replacing replaceable components which have exceeded their operating life. Note that these are only guidelines, and do not constitute a guarantee of trouble-free operation during the maintenance support period. High safety use This product has been designed and manufactured to be used in commercial and/or industrial areas as a server. When used as visual display workplace, it must not be placed in the direct field of view to avoid incommoding reflections (applies only to TX server systems). The device has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk of life or body if such safety cannot be assured. Fujitsu Cluster-in-a-Box Getting Started 3

4 These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning. To prevent a momentary voltage drop, use of an AC uninterruptible power supply is recommended. (This notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA, the Japan Electronics and Information Technology Industries Association.) Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan. Documents which contain such technology should not be exported from Japan or transferred to non-residents of Japan without first obtaining authorization in accordance with the above law. Harmonic Current Standards This product conforms to harmonic current standard JIS C Getting Started Fujitsu Cluster-in-a-Box

5 Only for the Japanese market: About SATA hard disk drives The SATA version of this server supports hard disk drives with SATA / BC-SATA storage interfaces. Please note that the usage and operation conditions differ depending on the type of hard disk drive used. Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive: Fujitsu Cluster-in-a-Box Getting Started 5

6 6 Getting Started Fujitsu Cluster-in-a-Box

7 Contents 1 Introduction Concept and target groups for this manual Documentation overview Requirements Contacting Fujitsu helpdesk Notational conventions Cluster specification Installation steps, overview Important information Safety instructions CE conformity FCC Class A Compliance Statement Transporting the system unit Transporting the server enclosure Notes on installing the BX400 S1 system unit in the rack Notes on installing the server enclosure in the rack Environmental protection Starting up and operation Requirements Establishing console connections to the cluster nodes Establishing console connections to the server blades of a BX400 S1 system unit Fujitsu Cluster-in-a-Box Getting Started

8 Contents Establishing console connections to the server nodes of a CX420 S1 server enclosure Topologies SAS topology BX400 S1 - Configuration of SAS connection blades Network topologies BX400 S1 configurations CX420 S1 configurations Initial cluster configuration Language and region settings View Connection Status Configure Networking Configure settings Provision Cluster Storage Deploy the Cluster Cluster-Aware Updating Handle Fujitsu CiB related Components Troubleshooting Recovering / resetting a cluster node Fixing disk errors Error situations Less severe errors Severe errors Disk Error Details Storage Spaces Event Logging Transitional Errors Automatic Notification Getting Started Fujitsu Cluster-in-a-Box

9 1 Introduction The Fujitsu Cluster-in-a-box Solution provides a fail-safe infrastructure based on PRIMERGY Blade or Cloud extension servers with Windows Server 2012 that provides easy scalability and investment protection. 1.1 Concept and target groups for this manual This operating manual describes how to complete the cluster installation using the Initial Configuration Tasks wizard. I Please note, that the Initial Configuration Tasks wizard must not be used to configure the cluster after recovering or replacing a node! Use Failover Cluster Manager and standard Windows setup utilities instead. This operating manual is intended for those responsible for installing the cluster and to put your cluster into operation. To understand the various configuration options, you will need to be familiar with the fields of hardware and data transmission and you will require a basic knowledge of the underlying operating system. 1.2 Documentation overview More information on your cluster can be found in the following documents: "Safety Notes and Regulations" manual " 安全上のご注意 " for the Japanese market "Warranty" manual " 保証書 " for the Japanese market "Returning used devices" manual and "Service Desk" leaflet " サポート & サービス " for the Japanese market Fujitsu Cluster-in-a-box based on PRIMERGY BX400-S/M/L "PRIMERGY BX400 S1 System Unit Operating Manual" "PRIMERGY BX400 S1 System Unit Options Guide" Fujitsu Cluster-in-a-Box Getting Started 9

10 Introduction "PRIMERGY BX920 S3 server blade Operating Manual" "PRIMERGY BX920 S3 server blade Upgrade and Maintenance Manual" "D3142 BIOS Setup Utility for PRIMERGY BX920 S3 server blade Reference Manual" Fujitsu Cluster-in-a-box based on PRIMERGY CX420-S/M "PRIMERGY CX420 S1 Server Enclosure Operating Manual" "PRIMERGY CX420 S1 Server Enclosure Upgrade and Maintenance Manual" "PRIMERGY CX272 S1 Server Node Operating Manual" "D3306 BIOS Setup Utility for PRIMERGY CX272 S1 Server Node " Reference Manual "PRIMERGY CX272 S1 Server Node Upgrade and Maintenance manual" I PRIMERGY manuals can be downloaded free of charge from the Internet. The overview page showing the online documentation available on the Internet can be found using the URL (for EMEA market): The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option. Further sources of information: ServerView Suite Glossary Documentation for the boards and drives Operating system documentation "irmc S2/S3 - integrated Remote Management Controller User Guide" Information files in your operating system 1.3 Requirements The cluster setup described in this document requires: Active Directory has to be in place at your network. Domain administrator rights are needed to be able finishing the installation process. 10 Getting Started Fujitsu Cluster-in-a-Box

11 Introduction Make sure that DHCP (Dynamic Host Configuration Protocol) is enabled on your network. Your cluster is automatically configured to obtain an IP address from the DHCP server. Make sure that the Microsoft hotfix is installed on domain controllers with Windows Server 2008 and Windows Server 2008R2 without SP Contacting Fujitsu helpdesk If you have questions about your Fujitsu system or the operating system Windows Server 2012, please contact us. Country Local business Hours Helpdesknumber Great Britain Monday-Friday: :00-17:30 (UTC) South Africa Suterday/Sunday: Closed inside South Africa: outside South Africa: Nothern Ireland International Monday-Friday: 09:00-17:00 (UTC) Suterday/Sunday: Closed Fujitsu Cluster-in-a-Box Getting Started 11

12 Introduction 1.5 Notational conventions The following notational conventions are used in this manual: Text in italics fixed font semi-bold fixed font "Quotation marks" [Abc] V CAUTION! I indicates commands or menu items indicates system output indicates text to be entered by the user indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order shown. indicates keys on the keyboard Pay particular attention to texts marked with this symbol! Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data. indicates additional information, notes and tips. 12 Getting Started Fujitsu Cluster-in-a-Box

13 2 Cluster specification This section provides information on the specifications different Fujitsu Clusterin-a-box configurations based on PRIMERGY BX400 / CX420. The specifications for these systems are liable to be updated without any notice. Please be forewarned. For more information, please refer to the related operating manuals of the cluster components, see section "Documentation overview" on page 9. Fujitsu Cluster-in-a-box based on PRIMERGY BX400-S PRIMERGY BX400 S1 System Unit BX920 S3 Server Blade (2x) with Intel Xeon E GHz (2x) 4GB (1x4GB) 1Rx4 L DDR R ECC (6x) Ethernet Mezzanine Card 1Gb 4 Port HD SAS 6G 300GB 10K (2x) SAS HBA Mezzanine Card 6Gb Windows Server 2012 Standard (w/o Hyper-V) SX980 S2 Storage Blade HD SAS 6G 450GB 10K HOT PL 2.5" EP (6x) Connection Blade Ethernet Switch/IBP 1Gb 36/8+2 (2x) Connection Blade SAS Switch 6Gb 18/6 (2x) Fujitsu Cluster-in-a-Box Getting Started 13

14 Cluster specification Fujitsu Cluster-in-a-box based on PRIMERGY BX400-M PRIMERGY BX400 S1 System Unit BX920 S3 Server Blade (2x) with Intel Xeon E C/12T 2.20 GHz 15 MB (2x) 8GB (1x8GB) 2Rx4 L DDR R ECC (6x) Ethernet Mezzanine Card 1Gb 4 Port HD SAS 6G 300GB 10K HOT PL 2.5" EP (2x) SAS HBA Mezzanine Card 6Gb Windows Server 2012 Datacenter (with Hyper-V) SX980 S2 Storage Blade HD SAS 6G 600GB 10K HOT PL 2.5" EP (10x) Connection Blade Ethernet Switch/IBP 1Gb 36/8+2 (2x) Connection Blade SAS Switch 6Gb 18/6 (2x) Fujitsu Cluster-in-a-box based on PRIMERGY BX400-L PRIMERGY BX400 S1 System Unit BX920 S3 Server Blade (2x) with Intel Xeon E C/12T 2.20 GHz 15 MB (2x) 8GB (1x8GB) 2Rx4 L DDR R ECC (6x) CNA Mezzanine Card 2x10Gb 2 Channel HD SAS 6G 300GB 10K HOT PL 2.5" EP (2x) SAS HBA Mezzanine Card 6Gb Windows Server 2012 Datacenter (with Hyper-V) SX980 S2 Storage Blade HD SAS 6G 900GB 10K HOT PL 2.5" EP (6x) Connection Blade Ethernet Switch/IBP 10Gb 18/8 (2x) Connection Blade SAS Switch 6Gb 18/6 (2x) 14 Getting Started Fujitsu Cluster-in-a-Box

15 Cluster specification Fujitsu Cluster-in-a-box based on PRIMERGY CX420-S PRIMERGY CX420 S1 Server Enclosure CX272 S1 Server Node (2x) with Intel Xeon E C/4T 2.40 GHz 10 MB (2x) 4GB (1x4GB) 1Rx4 L DDR R ECC (6x) HDD SATA 6G 500GB 7.2k (2x) HDD SAS 6G 1TB 7.2K HOT PL 3.5' BC (2x) 1GbE onboard (2x) 1GbE internal (via CX420 S1 midplane) (1x) Windows Server 2012 Standard (w/o Hyper-V) Fujitsu Cluster-in-a-box based on PRIMERGY CX420-M PRIMERGY CX420 S1 Server Enclosure CX272 S1 Server Node (2x) with Intel Xeon E C/12T 2.30 GHz 15 MB 4GB (1x4GB) 1Rx4 L DDR R ECC 8GB (1x8GB) 2Rx4 L DDR R ECC HDD SATA 6G 500GB 7.2k (2x) HDD SAS 6G 1TB 7.2K HOT PL 3.5' BC (4x) 1GbE onboard (2x) 1GbE add on card (2x) 1GbE internal (via CX420 S1 midplane) (1x) Windows Server 2012 Datacenter (with Hyper-V) Fujitsu Cluster-in-a-Box Getting Started 15

16 Cluster specification 16 Getting Started Fujitsu Cluster-in-a-Box

17 3 Installation steps, overview This chapter contains an overview of the steps necessary to complete the installation of your cluster. Links take you to sections where you can find more detailed information about the respective steps: First of all, it is essential that you familiarize yourself with the safety information in chapter "Important information" on page 19. Make sure that the hardware installation of your cluster is complete as described in the related operating manuals. Make sure that all necessary manuals (see "Documentation overview" on page 9) are available; print out the PDF files if required. Familiarize yourself with the controls and indicators on the front and rear of the cluster as described in the related operating manuals. Establish console connections to the cluster nodes and configure the cluster (see "Starting up and operation" on page 35). Fujitsu Cluster-in-a-Box Getting Started 17

18 Installation steps, overview 18 Getting Started Fujitsu Cluster-in-a-Box

19 4 Important information In this chapter you will find essential information regarding safety when working on your server enclosure. 4.1 Safety instructions I The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server enclosure in the intended environment, please contact your sales outlet or our customer service team. V CAUTION! The actions described in this manual shall be performed by technical specialists. A technical specialist is a person who is trained to install the server enclosure including hardware and software. Repairs to the device that do not relate to CSS failures shall be performed by service personnel. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Any failure to observe the guidelines in this manual, and any improper repairs could expose the user to risks (electric shock, energy hazards, fire hazards) or damage the equipment. Before installing/removing internal options to/from the server enclosure, turn off the server enclosure, all peripheral devices, and any other connected devices. Also unplug all power cords from the power outlet. Failure to do so can cause electric shock. Fujitsu Cluster-in-a-Box Getting Started 19

20 Important information Before starting up V CAUTION! During installation and before operating the device, observe the instructions on environmental conditions for your device (see the related operating manual). If the server enclosure has been moved from a cold environment, condensation may form both inside and on the outside of the machine. Wait until the server enclosure has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the server enclosure if this requirement is not met. Only transport the server enclosure in the original packaging or in packaging that protects it from impacts and jolts. Installation and operation V CAUTION! This unit should not be operated in ambient temperatures above 35 C. If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the PSU's fuse protection must comply with the requirements for non-industrial power supply networks for type A connectors. The unit automatically adjusts itself to a mains voltage in a range of 100 V V. Ensure that the local mains voltage lies within these limits. This device must only be connected to properly grounded power outlets or insulated sockets of the rack's internal power supply with tested and approved power cords. Ensure that the device is connected to a properly grounded power outlet close to the device. 20 Getting Started Fujitsu Cluster-in-a-Box

21 Important information V CAUTION! Ensure that the power sockets on the device and the properly grounded power outlets are freely accessible. The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the properly grounded power outlets. Always connect the server enclosure and the attached peripherals to the same power circuit. Otherwise you run the risk of losing data if, for example, the server enclosure is still running but a peripheral device (e.g. memory subsystem) fails during a power outage. Data cables must be adequately shielded. Ethernet cabling has to comply with EN and EN /2 standards or ISO/IEC standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet. Route the cables in such a way that they do not create a potential hazard (make sure no-one can trip over them) and that they cannot be damaged. When connecting the server enclosure, refer to the relevant instructions in this manual. Never connect or disconnect data transmission lines during a storm (risk of lightning hazard). Make sure that no objects (e.g. jewelry, paperclips etc.) or liquids can get inside the server enclosure (risk of electric shock, short circuit). In emergencies (e.g. damaged casing, controls or cables, penetration of liquids or foreign bodies), switch off the server enclosure immediately, remove all power plugs and contact your sales outlet or customer service team. Fujitsu Cluster-in-a-Box Getting Started 21

22 Important information V CAUTION! Proper operation of the system (in accordance with IEC /2 resp. EN /2) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression). Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals. If you install other expansions, they may damage the system or violate the safety regulations. Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet. The components marked with a warning notice (e.g. lightning symbol) may only be opened, removed or exchanged by authorized, qualified personnel. Exception: CSS components can be replaced. The warranty is void if the server enclosure is damaged during installation or replacement of system expansions. Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service center. Before installing/removing internal options to/from the server enclosure, turn off the server enclosure, all peripheral devices, and any other connected devices. Also unplug all power cords from the outlet. Failure to do so can cause electric shock. Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock. Devices inside the server enclosure remain hot after shutdown. Wait for a while after shutdown before installing or removing internal options. The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Before handling them, first touch a metal part of the server enclosure to discharge static electricity from your body. Do not touch the circuitry on boards or soldered parts. Hold the metallic areas or the edges of the circuit boards. 22 Getting Started Fujitsu Cluster-in-a-Box

23 Important information V CAUTION! Batteries Install the screw removed during installation/detaching Internal Options in former device/position. To use a screw of the different kind causes a breakdown of equipment. The installation indicated on this note is sometimes changed to the kind of possible options without notice. Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer. Do not throw batteries into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste. Make sure that you insert the battery the right way round. The battery used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat about 100 C (212F), or incinerate the battery. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant: Cd Cadmium Hg Mercury Pb Lead Fujitsu Cluster-in-a-Box Getting Started 23

24 Important information Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. V CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance. Damaged and imbalanced CDs/DVDs/BDs can break at high drive speeds (data loss). Under certain circumstances, sharp CD/DVD/BD fragments can pierce the cover of the optical drive (equipment damage) and can fly out of the device (danger of injury, particularly to uncovered body parts such as the face or neck). High humidity and airborne dust levels are to be avoided. Electric shocks and/or server enclosure failures may be caused by liquids such as water, or metallic items, such as paper clips, entering a drive. Shocks and vibrations are also to be avoided. Do not insert any objects other than the specified CDs/DVDs/BDs. Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray roughly. Do not disassemble the optical drive. Before use, clean the optical disk tray using a soft, dry cloth. As a precaution, remove disks from the optical drive when the drive is not to be used for a long time. Keep the optical disk tray closed to prevent foreign matter, such as dust, from entering the optical drive. Hold CDs/DVDs/BDs by their edges to avoid contact with the disk surface. 24 Getting Started Fujitsu Cluster-in-a-Box

25 Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface. Keep the CDs/DVDs/BDs away from heat sources. Do not bend or place heavy objects on CDs/DVDs/BDs. Do not write with ballpoint pen or pencil on the label (printed) side. Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations. When a CD/DVD/BD is moved from a cold place to a warm place, moisture condensation on the CD/DVD/BD surface can cause data read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth then let it air dry. Do not dry the CD/DVD/BD using devices such as a hair dryer. To avoid dust, damage, and deformation, keep the CD/DVD/BD in its case whenever it is not in use. Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided. I You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: Only insert disks in the drive when needed and remove them after use. Store the disks in suitable sleeves. Protect the disks from exposure to heat and direct sunlight. Laser information The optical drive complies with IEC laser class 1. V CAUTION! The optical drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous. Never remove parts of the optical drive casing! Fujitsu Cluster-in-a-Box Getting Started 25

26 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs. You must always discharge static build-up (e.g. by touching a grounded object) before working with such components. Any devices or tools that are used must be free of electrostatic charge. Wear a suitable grounding cable that connects you to the external chassis of the server enclosure. Always hold components with ESDs at the edges or at the points marked green (touch points). Do not touch any connectors or conduction paths on an ESD. Place all the components on a pad which is free of electrostatic charge. I For a detailed description of how to handle ESD components, see the relevant European or international standards (EN , ANSI/ESD S20.20). 26 Getting Started Fujitsu Cluster-in-a-Box

27 Important information Other important information: During cleaning, observe the instructions in section "Cleaning the server enclosure" of the related operating manual. Keep this operating manual and the other documentation (such as the technical manual, documentation DVD) close to the device. All documentation must be included if the equipment is passed on to a third party. 4.2 CE conformity The system complies with the requirements of the EC directives 2004/108/EC regarding "Electromagnetic Compatibility" and 2006/95/EC "Low Voltage Directive". This is indicated by the CE marking (CE = Communauté Européenne). Fujitsu Cluster-in-a-Box Getting Started 27

28 Important information 4.3 FCC Class A Compliance Statement If there is an FCC statement on the device, it applies to the products covered in this manual, unless otherwise specified herein. The statement for other products will appear in the accompanying documentation. NOTE: This equipment has been tested and found to comply with the limits for a "Class A" digital device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in strict accordance with the instructions, may cause harmful interference to radio communications. However, there is no warranty that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC and ICES rules. WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. 28 Getting Started Fujitsu Cluster-in-a-Box

29 Important information 4.4 Transporting the system unit V CAUTION! Only transport the system unit in its original packaging or in suitable packaging which protects it from knocks and jolts. For the Japanese market, transporting the device in its original packaging does not apply. Only unpack the system unit at the place where you want to set it up. Ask someone for help with carrying the system unit. Because the PRIMERGY BX400 S1 system unit is large and heavy, at least two people are needed. Before lifting the system unit, remove all server blades, storage blades, connection blades, management blades, all power supply units, fan units and dummy modules to reduce the weight. Only lift or carry the system unit by the handles on the long sides. Never lift or carry the system unit by the handles on the front or back. 4.5 Transporting the server enclosure V CAUTION! Only transport the server enclosure in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server enclosure until it is at its installation location. If you need to lift or transport the server enclosure, ask other people to help you. Fujitsu Cluster-in-a-Box Getting Started 29

30 Important information 4.6 Notes on installing the BX400 S1 system unit in the rack V CAUTION! For safety reasons, at least two people are required to install the system unit in the rack because of its weight and size. (For the Japanese market, please refer to " 安全上のご注意 ".) Before lifting the system unit, remove all server blades, storage blades, connection blades, management blades, all power supply units, fan units and dummy modules to reduce the weight. To lift or carry the system unit, always use the handles on the long sides. Never lift or carry the system unit by the handles on the front or back of the unit. For safety reasons, no more than one unit may be removed from the rack at any one time during installation or maintenance work. Make sure that the anti-tilt plate is correctly mounted when you set up the rack. The rack may tip over if more than one unit is removed at the same time. Before connecting or disconnecting cables, read the notes in the chapter "Important Notes" in the technical manual for the relevant rack. The technical manual for the rack is supplied with the rack. The rack must be connected to the mains by an authorized specialist (electrician). If the server system is integrated in a rack installation that receives power from an industrial (public) power supply network with the IEC309 connector, the (public) power supply protection must comply with the requirements for the non-industrial (public) power supply networks for the type A connector. The power supply for the rack should be distributed over the three phases of a three-phase mains connection. 30 Getting Started Fujitsu Cluster-in-a-Box

31 Important information 4.7 Notes on installing the server enclosure in the rack V CAUTION! For safety reasons, at least two people are required to install the server enclosure in the rack because of its weight and size. (For the Japanese market, please refer to " 安全上のご注意 ".) Never lift the server enclosure into the rack using the handles. When connecting and disconnecting cables, observe the relevant instructions in the "Important Information" chapter of the operating manual for the corresponding rack. The operating manual is supplied with the corresponding rack. When installing the rack, make sure that the anti-tilt mechanism is correctly fitted. For safety reasons, no more than one unit may be removed from the rack at any one time during installation and maintenance work. If several units are simultaneously removed from the rack, there is a risk that the rack could tip over. The rack must be connected to the power supply by an authorized specialist (electrician). If the server enclosure is integrated into an installation that draws power from an industrial power supply network with an IEC309 type connector, the PSU's fuse protection must comply with the requirements for non-industrial power supply networks for the type A connector. Fujitsu Cluster-in-a-Box Getting Started 31

32 Important information 4.8 Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account. This saves resources and thus reduces the harm done to the environment. Further information can be found at: (for the EMEA market) (for the Japanese market) Energy-saving information Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work. Packaging information This packaging information doesn t apply to the Japanese market. Do not throw away the packaging. You may need it later for transporting the system. If possible, the equipment should only be transported in its original packaging. Information on handling consumables Please dispose of printer consumables and batteries in accordance with the applicable national regulations. In accordance with EU directives, batteries must not be disposed of with unsorted domestic waste. They can be returned free of charge to the manufacturer, dealer or an authorized agent for recycling or disposal. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants: Cd Cadmium Hg Mercury Pb Lead 32 Getting Started Fujitsu Cluster-in-a-Box

33 Important information Labels on plastic casing parts Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them. Returns, recycling and disposal Please handle returns, recycling and disposal in accordance with local regulations. The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2002/96/EC on waste electrical and electronic equipment (WEEE). This directive sets the framework for returning and recycling used equipment and is valid across the EU. When returning your used device, please use the return and collection systems available to you. Further information can be found at Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D Paderborn Tel Fax Fujitsu Cluster-in-a-Box Getting Started 33

34 Important information 34 Getting Started Fujitsu Cluster-in-a-Box

35 5 Starting up and operation V CAUTION! Follow the safety instructions in chapter "Important information" on page 19. The following sections will guide you through the initial configuration of your cluster. 5.1 Requirements Active Directory has to be in place at your network. Domain administrator rights are needed to be able finishing the installation process. DHCP (Dynamic Host Configuration Protocol) is enabled on your network. Your cluster is automatically configured to obtain an IP address from the DHCP server. Microsoft hotfix is installed on domain controllers with Windows Server 2008 and Windows Server 2008R2 without SP1. The hardware installation of your cluster is complete as described in the related operating manuals. The following requirement applies only to Fujitsu Cluster-in-a-box based on PRIMERGY CX420-M: LAN cable to connect port 1 of the CX272 S1 add on controllers to establish the Live Migration connection, see figure "CX420 S1 server enclosure configuration (M model)" on page 49. A client computer running the Microsoft Windows operating system is connected to the LAN. 5.2 Establishing console connections to the cluster nodes There are different procedures how to establish remote console connections to the nodes of BX400 S1 and CX420 S1 based clusters. Fujitsu Cluster-in-a-Box Getting Started 35

36 Starting up and operation Establishing console connections to the server blades of a BX400 S1 system unit This sections describes how to launch a video redirection to a server blade using the management blade web interface. Accessing the management blade web interface Figure 2: Connectors on the management blade 1 Service LAN port (as a point-to-point connection, for system unit administration only, no access to server blades and connection blades) 2 USB ports for backing up and restoring the MMB configuration and for access to logging information 3 Serial port for a local management console 4,5 LAN ports for blade server management (including server blades and connection blades). Customers must use the Up port (4) while the Down port (5) is reserved for service personnel. I The service LAN port and the LAN ports for blade server management must be in different LAN subnetworks. It is recommended to operate the management blade user interface in a separate broadcast domain for the server management. Connect the management LAN Up port (4) to the LAN. Launch a web browser and enter the Management Agent Administrative URL to log in to the management blade web interface. For further information, refer to the "PRIMERGY BX900 Blade Server Systems ServerView Management Blade S1 User Interface Description". 36 Getting Started Fujitsu Cluster-in-a-Box

37 Starting up and operation I If you don't know the Management Agent Administrative URL, proceed as follows. Connect an workstation to the serial port of the management blade (3) and open a terminal session, see the "PRIMERGY BX900 Blade Server Systems ServerView Management Blade S1 User Interface Description". Open the Management Agent Management Agent Information menu to view the Management Agent Administrative URL. Log in to the management blade web interface as described above. Launching a video redirection to a server blade The management blade web interface uses the irmc Advanced Video Redirection (AVR) function to provide a virtual console for the server blades. AVR allows you to control the mouse and keyboard of the managed server blade from your remote workstation and to show the current graphical and text output from the managed server blade. To open a virtual console for the server blade proceed as follows. Enter the management blade web interface. Open the Components System Server Blades Server Blade-x menu for the desired server blade. Open the Configuration tab. Scroll to the irmc Address Configuration box. Make sure that Management LAN is selected in the LAN Port list box. Click the Video Redirection button in the status frame of the server blade menu. Launch a video redirection to the second server blade as described above. I For detailed information on irmc Advanced Video Redirection (AVR) refer to the "Integrated Remote Management Controller" user guides available online at Fujitsu Cluster-in-a-Box Getting Started 37

38 Starting up and operation Establishing console connections to the server nodes of a CX420 S1 server enclosure Identify the IP address of the irmc S2/S3 web interface of a server node Figure 3: Connection panel of the server node 1 USB connectors 5 Management LAN connector 2 SAS connector 6 Standard LAN connector (LAN2) 3 Serial connector COM1 7 Shared LAN connector (LAN1) (turquoise) 4 Video connector (blue) Make sure that the Management LAN connector (5) is connected to the LAN and that the CX420 S1 server enclosure is connected to the mains. Connect the keyboard and mouse to the USB connectors and the monitor to the video connector of the server node, as described in the PRIMERGY CX272 S1 Server Node Operating Manual. Make sure that the CX420 S1 server enclosure is connected to the power supply for at least a minute. Press the On/Off button to switch on the server node. 38 Getting Started Fujitsu Cluster-in-a-Box

39 Starting up and operation Press [F2] to enter the BIOS setup utility. Open the Server Mgmt menu. The IP address of the irmc S2/S3 web interface is displayed under Station IP address. Open the Save & exit menu and select Discard Changes to leave the BIOS Setup. Press the On/Off button to switch off the server node. Identify the IP address of the second server node as described above. Launching a video redirection to the server node Open a web browser on the remote workstation and enter the IP address of the irmc S2/S3 of the server node. The login prompt appears. Type in the data for the default administrator account. User name: Password: admin admin Click OK. The irmc S2/S3 web interface opens showing the System Information page. Open the Console Redirection - Video Redirection menu. Under Video Redirection click Start Video Redirection or Start Video Redirection (Java Web-Start) to start a AVR session. Launch a video redirection to the second server node as described above. I For detailed information on irmc Advanced Video Redirection (AVR) refer to the "Integrated Remote Management Controller" user guides available online at Fujitsu Cluster-in-a-Box Getting Started 39

40 Starting up and operation 5.3 Topologies SAS topology BX400 S1 - Configuration of SAS connection blades All SX980 S2 disks are members of the same Zone Group (ZG_HDD). Each server blade SAS HBA has an own Zone Group (ZG_SB1 or ZG_SB2). All Zone Groups are members of the Zone Set (ZS_CIB). MPIO mode "failover only" Figure 4: BX400 S1 SAS topology 40 Getting Started Fujitsu Cluster-in-a-Box

41 Starting up and operation Network topologies Microsoft recommends four different networks for optimal performance and reliability (cp. Microsoft Live Migration Network Configuration Guide): Management Managing the Hyper-V management operating system. This network is used by Hyper-V Manager or System Center Virtual Machine Manager (VMM). Cluster and Cluster Shared Volumes (CSV) Communications to maintain cluster health. Cluster Shared Volumes to send data between owner and non-owner nodes. Virtual Machine Access (VM) Workloads running on virtual machines. Require external network connectivity to service client requests. Live Migration Transfer virtual machine memory and state. According to these Microsoft recommendations and requirements the Fujitsu Cluster-in-a-box infrastructure solutions are designed for. Networks used for the initial setup of the FTS CiB solutions (based on Microsoft recommendation): Management - Cluster and Hyper-V management Cluster - Cluster communication (e.g. heartbeat), CSV traffic between cluster nodes Public - External connection for applications and volumes, external connection for VMs (Hyper-V models only) Live Migration - Internal VM traffic between Hyper-V nodes (Hyper-V models only) Fujitsu Cluster-in-a-Box Getting Started 41

42 Starting up and operation Chassis BX400 S1 CX420 S1 Model S M L S M LAN ports 8 x 1 GbE 8 x 1 GbE 4 x 10 GbE 3 x 1 GbE 5 (7) x 1 GbE Windows Standard Datacenter Datacenter Standard Datacenter Hyper-V no yes yes no yes Management yes yes yes yes *) yes *) Cluster yes yes yes yes *) yes *) Public yes yes yes yes *) yes LiveMigration no yes yes no yes *) Optional NICs **) 0 0 (2) Table 1: Networks used for the initial setup of Fujitsu Cluster-in-a-box solutions * Without teaming ** The unused LAN ports are not disabled by default. Note that unused LAN ports may cause warnings in the cluster validation report. 42 Getting Started Fujitsu Cluster-in-a-Box

43 Starting up and operation BX400 S1 configurations BX400 S1 Model S and M BX400 S1 system unit Connection Blades Connection blade slots CB 1/2 (Ethernet): Connection blade Ethernet Switch/IBP 1Gb 36/8+2 Connection blade slots CB 3/4 (SAS): Connection blade SAS Switch 6Gb 18/6 Server Blades Slots 1/2 : PRIMERGY BX920 S3 server blade Mezz 1: Ethernet Mezzanine Card 1Gb 4 Port (Zoar based) Mezz 2: SAS HBA Mezzanine Card 6Gb (D3007) Storage Blades Slot 7 / 8 : PRIMERGY SX980 S2 storage blade Teaming Software : " Emulex OneCommand NIC Teaming " Mode : " Failover " 4 different teams: Management - Cluster and Hyper-V management Cluster - Cluster communication (heartbeat), CSV traffic Public - External connection for applications LiveMigration (not enabled for model " S ") - Internal traffic between Hyper-V nodes Fujitsu Cluster-in-a-Box Getting Started 43

44 Starting up and operation Figure 5: BX920 S3 single cluster node configuration (S/M models) Figure 6: BX400 S1 system unit configuration (S/M models) 44 Getting Started Fujitsu Cluster-in-a-Box

45 Starting up and operation BX400 S1 Model L BX400 S1 system unit Connection Blades Connection blade slots CB 1/2 (Ethernet): Connection blade Ethernet Switch/IBP 10Gb 18/8 Connection blade slots CB 3/4 (SAS): Connection blade SAS Switch 6Gb 18/6 Server Blades Slots 1/2 : PRIMERGY BX920 S3 server blade Mezz 1: CNA Mezzanine Card 10Gb 2 Port (MC-CNA112E) (BE3 based) Mezz 2: SAS HBA Mezzanine Card 6Gb (D3007) Storage Blades Slot 7 / 8 : PRIMERGY SX980 S2 storage blade Used mode for BE3 based LAN connections in BX400 S1 model "L" (4 x 10GbE - BE3 onboard & BE3 Mezzanine) UMC "NIC only" mode 8 of 16 physical functions (PFs) used for initial setup Remaining 8 PFs can be used for customization Percentage of network bandwidth for each PF/Team: Management 30% Port 0 Cluster 70% Port 0 Public 70% Port 1 LiveMigration 30% Port 1 Teaming Software: Emulex "OneCommand NIC Teaming" (Failover) Setup via OC Teaming CLI (OCTeamCMD.exe) Fujitsu Cluster-in-a-Box Getting Started 45

46 Starting up and operation Figure 7: BX920 S3 single cluster node configuration (L model) Figure 8: BX400 S1 system unit configuration (L model) 46 Getting Started Fujitsu Cluster-in-a-Box

47 Starting up and operation CX420 S1 configurations CX420 S1 Model S Available LAN ports: 1 x 1GbE internal (via CX420 S1 midplane) 2 x 1GbE onboard Network Teams Management - 1x onboard (no redundancy) Cluster - 1x intern (midplane connection, no redundancy) Public - 1 x onboard (no redundancy) Teaming Software: Intel Teaming (Failover) Setup via IntelTeaming CLI (SW-Kit 17.2) Customer may add additional NICs of optional add-on card to the teams. Figure 9: CX272 S1 single cluster node configuration (S model) Fujitsu Cluster-in-a-Box Getting Started 47

48 Starting up and operation Figure 10: CX420 S1 server enclosure configuration (S model) CX420 S1 Model M Available LAN ports: 1 x 1GbE internal (via CX420 S1 midplane) 2 x 1GbE onboard 4 x 1GbE add on card (FTS D3045) Network Teams Management - 1x onboard (no redundancy) Cluster - 1x intern (midplane connection, no redundancy) Public - 1 x onboard (no redundancy), 1 x add-on card LiveMigration - 1x add-on card (no redundancy) Teaming Software: Intel Teaming (Failover) Setup via IntelTeaming CLI (SW-Kit 17.2) 2 x 1GbE NICs unconfigured (Customer may configure these LAN ports up to his needs.) 48 Getting Started Fujitsu Cluster-in-a-Box

49 Starting up and operation Figure 11: CX272 S1 single cluster node configuration (L model) Figure 12: CX420 S1 server enclosure configuration (M model) Fujitsu Cluster-in-a-Box Getting Started 49

50 Starting up and operation 5.4 Initial cluster configuration I When starting the node the first time Windows will log in automatically. You may find that the system prompts for the user name and password to log in even during the setup period. The default settings are: User name: Password: Administrator Pass.word Language and region settings Open the virtual console to the first node. Open the Power Control drop-down menu and select Power On to switch on the node. Your node will perform a hardware test and then boot the pre-installed Microsoft Windows Server 2012 operating system. Once the boot process is completed, the language settings menu is displayed. Select the required language. Click Next. The license terms page will appear. Accept the license agreement by selecting the corresponding option. Click Accept. The Region and Language page will appear. Select country/region, language and keyboard layout that you want to use to Windows. Click Next. Wait until the settings are performed. The Initial Configuration Tasks wizard will appear. I Do not select the Do not show this window at logon check box, otherwise the Initial Configuration Tasks wizard will not open after logging in. If you have disabled the wizard by mistake, you can reopen it as follows: 50 Getting Started Fujitsu Cluster-in-a-Box

51 Starting up and operation Click Start, click Run, type C:\Windows\System32\oemoobe\oemoobe.exe and then click OK View Connection Status In this section, you will have to connect to the second node. Switch to the virtual console of the second node. Take note of the IP address displayed in the message area and return to the console of the first node. Click Connect to the second node, and then, in the Connect to the second node box enter the IP address of the second node and click Apply. After connecting to the first node, the Initiatial Configuration Tasks wizard of the second node terminates Configure Networking In this section, you can configure the network controllers of the nodes. You must use the first link to configure the required networks automatically. Click Assigns user-friendly IP addresses to LAN teams; requires a restart of this wizard. I This task requires a restart of the Initial Configuration Tasks wizard. The Network box will appear. Click Start Process and wait until the configuration process is complete. I Once the process has finished a message box will appear displaying information on how to restart the Initial Configuration Tasks wizard. Click OK to close the wizard. Open the Windows Start menu and click OEM_OOBE, to restart the Initial Configuration Tasks wizard. In the Configure Networking section the configured IP address settings for the nodes will be displayed. Fujitsu Cluster-in-a-Box Getting Started 51

52 Starting up and operation Configure settings This section contains the tasks for configuring timezone and adding the cluster to a domain. Click Provide cluster name and domain. The Cluster Name and Domain Join Wizard will appear with the Specify the Active Directory Domain and User Credentials step. Enter the name of an existing Active Directory and user name and password of an account which has administrative permissions in that domain. Click Next. The Specify the Cluster Management Name step will appear. Enter the Cluster management name. I Do not use a cluster management name which is already used in your environment. The node names will be generated automatically using the following format: Cluster management name-n(1 2) Using the Change node name option, you can change the node names. Click Next. The Add Accounts to the Local Administrators Group step will appear. Click Add... to add other domain users or groups to the local administrators group. Click Next. The Change the Local Administrator Password step will appear. Enter a new password and confirm the password. Click Next. The Review Settings and Join Domain step will appear. Click Join to apply the displayed settings. The Confirmation step will appear. I Once you click the Close button you will receive a message that both nodes must be restarted. Click OK to restart the nodes. 52 Getting Started Fujitsu Cluster-in-a-Box

53 Starting up and operation The node will restart. Login to the first node as domain administrator, e.g. domain\administrator name. The Initial Configuration Tasks wizard will start automatically to complete the cluster configuration Provision Cluster Storage Click Best-Practice Storage Pool Configuration to set up the recommended cluster storage. The Best Practice Storage Spaces box will appear. Select 1 or 2 hotspare disks for the storage pool. V CAUTION! Recommendation: Do not run Storage Spaces without at least one hotspare disk. Select the preferred option. I Once you click the Start Process button all data within the cluster storage will be deleted. After finishing the process a Status alert will appear. Click OK to return to the wizard. The configured setting will be displayed in the message area of the Provision Cluster Storage section Deploy the Cluster Click Validate and create the cluster. The Cluster Validation and Setup Wizard will appear with the Validate Failover Cluster Configuration step. Click the Validate button. I Validation testing may run for an extended period of time. Wait until the message "Cluster validation testing has completed" successfully is displayed below the progress bar. Click Next. Fujitsu Cluster-in-a-Box Getting Started 53

54 Starting up and operation The Cluster Management Name step will appear. The cluster management name you entered with the Cluster Name and Domain Join Wizard is displayed. Modify the cluster management name if needed. Click Next. The Review Settings and Create Failover Cluster step will appear. The cluster settings are displayed. Click Create. The tasks will be performed. Click Close to return to the Initial Configuration Tasks wizard Cluster-Aware Updating This section is used to configure the Windows Update provided by Microsoft that provides hotfixes for the Windows operating system. Click Use Cluster-Aware Updating to help keep this cluster secure and up-to-date and open firewall ports to enable updating to open the relevant wizard Handle Fujitsu CiB related Components This section provides tasks for updating the nodes using ServerView Update Management and for creating virtual machines. Click Update Node 1. The Update Manager Expresss menu will appear. It is recommended to select Quick Mode to install all updates for the node automatically. Click Update Node 2. To perform this task you have to log into the second node. Enter the domain administrator password to connect to the second node. Once you click the OK button the Update Manager Expresss menu for the second node will appear. Proceed as described for the first node. 54 Getting Started Fujitsu Cluster-in-a-Box

55 Starting up and operation The following task applies only to medium (M) or large (L) models of the Fujitsu Cluster-in-a-box. If installing a small (S) model, this link will not appear. Click Copy Workload to Cluster Shared Volume and create Virtual Machines. The Create Virtual Machines box will appear. Click Start Process and wait until the configuration process is complete. I Once the process has finished a message box will appear. Click OK to return to the wizard. The initial cluster configuration is now complete. Click the Close button at the bottom of the Initial Configuration Tasks wizard. I Failover cluster configuration settings can be changed using the Failover Cluster Manager snap-in. Fujitsu Cluster-in-a-Box Getting Started 55

56 Starting up and operation 56 Getting Started Fujitsu Cluster-in-a-Box

57 6 Troubleshooting 6.1 Recovering / resetting a cluster node There are two variants of recovery DVDs available, one for the small and one for the medium/large Cluster-in-a-box edition. There are two types of methods when recovering a cluster node: Recovering the operating system while preserving partitioning of the system disk Recovering the operating system while repartitioning the system disk V CAUTION! System disk content will be deleted with both options. I Note on backups Fujitsu Technology Solutions cannot be held responsible for data loss due to hardware failure or system recovery. Ensure to schedule and perform regular backups of your data! Your responsibilities also include storing and maintaining backup media. In order to design a backup schedule, either use your preferred backup solution or the backup and recovery features built right into Windows operating system. Windows Server Backup helps you create backups and, if needed, perform a recovery of your operating system, applications, and data. By using these features appropriately and implementing good operational practices, you can improve your organization's ability to recover from lost data and hardware failures. Ensure that a functional disk is installed in the node to be recovered! I The disk must be configured as a member of a RAID 1 array. Establish a virtual console connection to the irmc of the node, see section "Establishing console connections to the cluster nodes" on page 35. Connect an optical drive to the node. For detailed information, please refer to the "PRIMERGY CX272 S1 Server Node Operating Manual" or to the "PRIMERGY BX920 S3 server blade Upgrade and Maintenance Manual", respectively. Fujitsu Cluster-in-a-Box Getting Started 57

58 Troubleshooting Ensure that the Recovery DVD which applies to your cluster is in your DVD drive! Open the Power Control drop-down menu of the irmc S2/S3 window and select Power On to boot the node from the DVD. Once the boot process is completed, the Recovery Installation menu is displayed. Click Yes to recover the operating system while repartitioning the system disk or No to recover the operating system while preserving system disk partitioning. I The recovery installation will be performed completely unattended. The node will reboot several times during the process. Wait until the language setting menu is displayed, indicating that the installation process is complete. This will take about up to 90 minutes. Make the required settings, see "Language and region settings" on page 50. Once the language and region settings are performed, the Initial Configuration Tasks wizard will appear. V CAUTION! Do not use the Initial Configuration Tasks wizard to configure the cluster after recovering or replacing a node! Use Failover Cluster Manager and standard Windows setup utilities instead. Click the Close button to terminate the Initial Configuration Tasks wizard. 58 Getting Started Fujitsu Cluster-in-a-Box

59 Troubleshooting 6.2 Fixing disk errors Error situations Less severe errors If a less severe error occurs on a physical disk during a write operation to this disk, the physical disk is marked as unhealthy. The corresponding virtual disk is marked unhealthy too and the operational status is set to Degraded: Figure 13: Virtual Disks Figure 14: Virtual Disk1 If subsequent writes to the physical disk succeed, the physical disk is marked as healthy again, while the virtual disk is still marked as unhealthy, because the data on disks is out of sync. The virtual disk remains degraded until either a repair operation is started or an automatic re-synchronization occurs, which occurs after a five minute interval. To force that re-synchronization, please right click on the virtual disk and choose Repair Virtual Disk: Fujitsu Cluster-in-a-Box Getting Started 59

60 Troubleshooting Figure 15: Repair Virtual Disk The data on disks will now be synced and the operational status is set to In Service: Figure 16: Virtual Disk1 - In Service Severe errors If a severe error occurs on a physical disk Storage Spaces marks the disk as unhealthy: Figure 17: Virtual Disks - Physical Disks The virtual disk is then marked as degraded until the failed disk is replaced and a repair operation is started. If a hot spare is present in the storage pool, the hot spare comes online immediately. Depending on the error code the disk drive is 60 Getting Started Fujitsu Cluster-in-a-Box

61 Troubleshooting returning, Storage Spaces will also illuminate the failure LED for the affected slot (the failure LED is available on PRIMERGY disk enclosures released for Storage Spaces). To locate the failed physical disk, you can switch on the LED at this disk. You have two possibilities to illuminate the LED: 1. Illuminate the LED via Storage Spaces GUI or 2. Illuminate the LED using PowerShell The second method is useful, if the failed disk is not visible in File and Storage Services. Illuminating LED via Storage Spaces GUI Right click the failed physical disk and choose Toggle Drive Light. Figure 18: Toggle Drive Light Illuminating LED using PowerShell If the failed disk is not visible in File and Storage Services for some reason, the only way to illuminate the LED is PowerShell: While some disks are not listed in File and Storage Services the Cmdlet Get- PhysicalDisk will list all physical disks Figure 19: PowerShell If the failed disk is found in the list, the LED can be illuminated by the Cmdlet Enable-PhysicalDiskIndication. Fujitsu Cluster-in-a-Box Getting Started 61

62 Troubleshooting In the above example the command would be this: Enable-PhysicalDiskIndication -FriendlyName PhysicalDisk Disk Error Details If a physical disk encounters an error, a system eventlog with ID 7 or 11 is recorded in the system eventlog: Figure 20: System eventlog ID 7 Figure 21: System eventlog ID 11 The binary details of these event logs list more information about the failure type: Offset 0x92 0x9c 0x9d Description Sense Code Additional Sense Code Additional Sense Code Qualifier Storage Spaces Event Logging Further errors logged for Storage Spaces can be found in Event Viewer under: Applications and Services Logs/Microsoft/Windows/StorageSpaces- Driver/Operational These logs contain the DiskGUID, which identifies the physical or virtual disk (e.g. 4988b42f-a2a2-11e2-93eb d49f20). 62 Getting Started Fujitsu Cluster-in-a-Box

63 Troubleshooting With Cmdlets Get-PhysicalDisk and Get-VirtualDisk the disk can be listed in PowerShell: get-physicaldisk? { $_.ObjectId.Contains( {<GUID>} ); } get-virtualdisk? { $_.ObjectId.Contains( {<GUID>} ); } Transitional Errors If Storage Spaces encounters a read error, it will not mark a disk as failed. In a Mirror or Parity configuration, Storage Spaces attempts to retrieve the alternate copy of the data. In the event that a disk cannot be written to or read from, but never returns an error, Storage Spaces treats the condition as a transitory failure. The action that Storage Spaces takes is configurable and defined by the Set-StoragePool - RetireMissingPhysicalDisks cmdlet; "Auto" is the default: Option Enabled Disabled Auto Behaviour If a disk is missing but its enclosure is still present, treat the missing disk as failed and retire it. If a disk is missing, wait for either the disk to reconnect or for administrative action. GUI will show a status "Lost communication". If the pool has a hot spare, follow the Enabled logic. Otherwise, follow the Disabled logic Automatic Notification To send an automatic error notification via to a system administrator or do some other actions if an error occurs on a Storage Spaces disk, you can attach a task to a certain type of eventlog and choose whether to send an or run a command: Fujitsu Cluster-in-a-Box Getting Started 63

64 Troubleshooting Figure 22: Attach Task To This Event Figure 23: Create Basic Task Wizard With Task Scheduler more triggers can be defined: Figure 24: New Trigger 64 Getting Started Fujitsu Cluster-in-a-Box