PRIMERGY RX600 S5 Server

Transcription

1 Service Supplement - English PRIMERGY RX600 S5 Server Service Supplement June 2010

2 Comments Suggestions Corrections The User Documentation Department would like to know your opinion of this manual. Your feedback helps us optimize our documentation to suit your individual needs. Feel free to send us your comments by to Certified documentation according to DIN EN ISO 9001:2000 To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000. cognitas. Gesellschaft für Technik-Dokumentation mbh Copyright and Trademarks Copyright 2010 Fujitsu Technology Solutions GmbH. All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers. The contents of this manual may be revised without prior notice. Fujitsu assumes no liability for damages to third-party copyrights or other rights arising from the use of any information in this manual. No part of this manual may be reproduced in any form without the prior written permission of Fujitsu. Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of Microsoft Corporation in the USA and other countries. Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the USA and other countries.

3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety notes and other important information" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety notes and other important information" in a safe place for easy reference while using this product. Radio interference This product is a "Class A" ITE (Information Technology Equipment). In a domestic environment this product may cause radio interference, in which case the user may be required to take appropriate measures. VCCI-A Aluminum electrolytic capacitors The aluminum electrolytic capacitors used in the product's printed circuit board assemblies and in the mouse and keyboard are limited-life components. Use of these components beyond their operating life may result in electrolyte leakage or depletion, potentially causing emission of foul odor or smoke. As a guideline, in a normal office environment (25 C) operating life is not expected to be reached within the maintenance support period (5 years). However, operating life may be reached more quickly if, for example, the product is used in a hot environment. The customer shall bear the cost of replacing replaceable components which have exceeded their operating life. Note that these are only guidelines, and do not constitute a guarantee of trouble-free operation during the maintenance support period. High safety use This product has been designed and manufactured for general uses such as general office use, personal use, domestic use and normal industrial use. It has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk to life or body if such safety cannot be ensured. RX600 S5 Service Supplement

4 These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning. To prevent a momentary voltage drop, use of an AC uninterruptible power supply is recommended. (This notice follows the guidelines of Voltage Dip Immunity of Personal Computer issued by JEITA, the Japan Electronics and Information Technology Industries Association.) Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan. Documents which contain such technology should not be exported from Japan or transferred to non-residents of Japan without first obtaining authorization in accordance with the above law. Harmonic Current Standards This product conforms to harmonic current standard JIS C Only for the Japanese market: About SATA hard disk drives The SATA version of this server supports hard disk drives with SATA / BC-SATA storage interfaces. Please note that the usage and operation conditions differ depending on the type of hard disk drive used. Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive: Service Supplement RX600 S5

5 Only for the Japanese market: I Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: USB Flash Module (UFM) CSS (Customer Self Service) RX600 S5 Service Supplement

6 Service Supplement RX600 S5

7 Contents 1 Introduction Concept and target groups Documentation overview Notational conventions Procedure Safety instructions Replacement routines Preparation Opening the server Closing the server Replacing the local service display Replacing the I/O riser card Replacing the remote management module Replacing the SAS controller card Replacing the front panel fan board Replacing the control panel Replacing the IDTEMP combo Replacing the hot-swap backplane (HSBP) Replacing the optical drive Replacing the system board Replacing the power distribution board Replacing the TPM Replacing the UFM RX600 S5 Service Supplement

8 Contents 5 Appendix Board layout Control panel Hot-swap backplane SAS/SATA controller card D SAS/SATA controller card D I/O riser card Front panel fan board Power distribution board Index Service Supplement RX600 S5

9 1 Introduction The scalable RX600 S5 is an Intel-based rack server for critical company scenarios, e.g. a database management system for medium or large-sized databases or as a consolidation basis to run a vast number of different applications using virtualization technologies. Thanks to its highly developed hardware and software components, the server offers a high level of data security and availability. These include hot-plug HDD modules, hot-plug system fans, hot-plug power supply units, the Server Management ServerView Suite, Prefailure Detection and Analysis (PDA) and Automatic Server Reconfiguration and Restart (ASR&R). Security functions in the BIOS setup and on the system board protect the data on the server against manipulation. Additional security is provided by the lockable rack door. The server offers a whole host of configuration options but only uses four height units (HU) in the 19-inch rack. 1.1 Concept and target groups This Service Supplement completes the information given in the Operating Manual, the Options Guide and the Technical Manual of the system board. The activities described in this manual may only be performed by service personnel. RX600 S5 Service Supplement 9

10 Documentation overview 1.2 Documentation overview Service DVD Service partners of Fujitsu Technology Solutions can order a Service DVD PRIMERGY. On the DVD the following manuals are available in pdf format: "Safety notes and other important information" manual "PRIMERGY RX600 S5 Server Operating Manual" "PRIMERGY RX600 S5 Server Options Guide" "System Board D2870 for PRIMERGY RX600 S5 Technical Manual" "PRIMERGY RX600 S5 Server Service Supplement" "D2870 BIOS Setup Utility for PRIMERGY RX600 S5" manual Information/procedure Detailed safety notes Features and technical data of the server Installation and operation, among other things: External connectors Operation Configuration of the server Installation of the rack mounting kit Troubleshooting Installation/removal of all CSS components: Hot-plug power supply units Hot-plug hard disk drives Hot-plug fans Memory boards and modules Controllers Information about the system board: Features of the system board Board layout Jumper settings LED displays Replacing the battery Table 1: Overview of the documentation PRIMERGY RX600 S5 Manual "Safety notes and other important information" manual Operating Manual Technical Manual 10 Service Supplement RX600 S5

11 Documentation overview Information/procedure Extensions and upgrades I For some components only the installation routine is described in the Options Guide. Removing these components proceed in reverse order. Extending/replacing the main memory Installing another processor / replacing a processor / replacing a heat sink Installing accessible drives Installing a ServerView Local Service Display Installing controllers (incl. I/O riser card) in nonhot-plug PCI slots Installing UFM Installing TPM Installing a battery (ibbu) Cabling BIOS setup Replacement routines: Replacing the local service display Replacing the I/O riser card Replacing the RMM3 module Replacing the SAS controller card Replacing the front panel fan board Replacing the control panel Replacing the IDTEMP combo Replacing the hot-swap backplane Replacing the optical drive Replacing the system board Replacing the power distribution board Replacing the TPM Replacing the UFM Table 1: Overview of the documentation PRIMERGY RX600 S5 Manual Options Guide BIOS Setup Service Supplement RX600 S5 Service Supplement 11

12 Notational conventions Information/procedure Settings and Board layouts Control panel Hot-swap backplane SAS/SATA controller card D2607 SAS/SATA controller card D2616 I/O riser card Front panel fan board Power distribution board Manual Service Supplement Table 1: Overview of the documentation PRIMERGY RX600 S5 1.3 Notational conventions The following notational conventions are used in this manual: Text in italics "Quotation marks" V CAUTION! I indicates commands or menu items. indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order shown. pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data. indicates additional information, notes and tips. 12 Service Supplement RX600 S5

13 2 Procedure V CAUTION! The actions described in these instructions should only be performed by service personnel. First of all please familiarize yourself with the safety instructions in the chapter Safety instructions on page 15. Ensure that all required manuals (see Service DVD) are available, print out the PDF files if necessary. You will definitely need the Operating Manual for the server, the Options Guide for the server and the Technical Manual for the system board. Shut down the server correctly, switch it off, pull all power cords out of the power outlet, and open the server as described in the chapter Replacement routines on page 21. Replace the defective component as described in the relevant chapter. Close the server. 1 Connect the cables. 1 Connect the server to the power outlet. 1 Start the operating system. 1 If necessary, configure the server as required. 1 1 These procedures are described in the Operating Manual. RX600 S5 Service Supplement 13

14 Procedure 14 Service Supplement RX600 S5

15 3 Safety instructions I The following safety instructions are also provided in the manual "Safety notes and other important information". This device complies with the relevant safety regulations for data processing equipment. V CAUTION! The actions described in this manual should only be performed by service personnel. Before starting up V CAUTION! During installation and before operating the device, observe the instructions on environmental conditions for your device. If the device is brought in from a cold environment, condensation may form both inside and on the outside of the device. Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed. Transport the device only in the original packaging or in packaging that protects it from knocks and jolts. Batteries V CAUTION! Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer (see the technical manual for the system board). Do not throw batteries into the trash can. They must be disposed of in accordance with local regulations concerning special waste. The battery must be disposed of in accordance with local regulations concerning special waste. Replace the lithium battery on the system board in accordance with the instructions in the technical manual for the system board. RX600 S5 Service Supplement 15

16 Safety instructions All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant: Cd Cadmium Hg Mercury Pb Lead Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. V CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance. Damaged and imbalanced CDs/DVDs/BDs can break at high drive speeds (data loss). Under certain circumstances, sharp CD/DVD/BD fragments can pierce the cover of the optical drive (equipment damage) and can fly out of the device (danger of injury, particularly to uncovered body parts such as the face or neck). High humidity and airborne dust levels are to be avoided. Electric shocks and/or server failures may be caused by liquids such as water, or metallic items, such as paper clips, entering a drive. Shocks and vibrations are also to be avoided. Do not insert any objects other than the specified CDs/DVDs/BDs. Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray roughly. Do not disassemble the optical drive. Before use, clean the optical disk tray using a soft, dry cloth. 16 Service Supplement RX600 S5

17 Safety instructions As a precaution, remove disks from the optical drive when the drive is not to be used for a long time. Keep the optical disk tray closed to prevent foreign matter, such as dust, from entering the optical drive. Hold CDs/DVDs/BDs by their edges to avoid contact with the disk surface. Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface. Keep the CDs/DVDs/BDs away from heat sources. Do not bend or place heavy objects on CDs/DVDs/BDs. Do not write with ballpoint pen or pencil on the label (printed) side. Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations. When a CD/DVD/BD is moved from a cold place to a warm place, moisture condensation on the CD/DVD/BD surface can cause data read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth then let it air dry. Do not dry the CD/DVD/BD using devices such as a hair dryer. To avoid dust, damage, and deformation, keep the CD/DVD/BD in its case whenever it is not in use. Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided. I You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: Only insert disks in the drive when needed and remove them after use. Store the disks in suitable sleeves. Protect the disks from exposure to heat and direct sunlight. Laser information The optical drive complies with IEC laser class 1. RX600 S5 Service Supplement 17

18 Safety instructions V CAUTION! The optical drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous. Never remove parts of the optical drive casing! Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs. You must always discharge static build-up (e.g. by touching a grounded object) before working with such components. Any devices or tools that are used must be free of electrostatic charge. Wear a suitable grounding cable that connects you to the external chassis of the system unit. Always hold components with ESDs at the edges or at the points marked green (touch points). Do not touch any connectors or conduction paths on an ESD. Place all the components on a pad which is free of electrostatic charge. 18 Service Supplement RX600 S5

19 Safety instructions I For a detailed description of how to handle ESD components, see the relevant European or international standards (EN , ANSI/ESD S20.20). RX600 S5 Service Supplement 19

20 Safety instructions 20 Service Supplement RX600 S5

21 4 Replacement routines V CAUTION! When handling systems and boards, make sure you observe the safety information in the chapter Safety instructions on page Preparation To replace components which are not hot-pluggable, proceed as follows: Terminate all applications and shut down the server correctly. If your operating system has not switched off the server, press the On/Off button. Disconnect all AC power cords from the system. Disconnect all cables on the rear side of the server Opening the server I You will find a detailed description of how to open the server in the PRIMERGY RX600 S5 Options Guide. Loosen the two knurled screws and pull the server carefully out of the rack as far as possible. I Depending on how accessible the server is in the rack cabinet, it can make sense to remove the server from the rack cabinet. Please refer to the Operating manual for a detailed description. Undo the little screw on the top cover. Push the two green touchpoints on the cover and move the cover backward by approximately 2 cm. Lift off the housing cover. RX600 S5 Service Supplement 21

22 Preparation Closing the server Figure 2: Placing the housing cover Place the housing cover onto the server such that it projects approximately 2 cm at the back (see circle in figure above). Push the housing cover in the direction of the arrow until it engages. Fasten the little screw on the cover. If you have removed the server from the rack cabinet, please refer to the Operating Manual for a detailed installation description. Fasten the two knurled screws and push the server carefully into the rack as far as possible. Connect all cables on the rear of the server. Connect all power plugs to the power outlets. Press the on/off button to start up the server. 22 Service Supplement RX600 S5

23 Replacing the local service display 4.2 Replacing the local service display Open the server as described in section Opening the server on page 21 Remove the memory board in slot #8 and the respective memory divider. Removing the local service display Figure 3: Location of the release button for the local service display Press the release button (see arrow in figure above) in order to pull out the local service display. Figure 4: Pulling the local service display out of its bay Pull the local service display out of its bay (while pressing the release button). RX600 S5 Service Supplement 23

24 Replacing the local service display Figure 5: Removing the cable from the local service display Disconnect the cable (see circle) from the defective local service display. Installing the local service display Plug the cable into the new local service display. Push the local service display into its bay until it engages. Reinstall the memory board in slot #8 and the respective memory divider. Close the server as described in section Closing the server on page 22. This completes the replacement of the local service display. 24 Service Supplement RX600 S5

25 Replacing the I/O riser card 4.3 Replacing the I/O riser card The I/O riser card is replaced the same way as a non-hot-plug controller. A description can be found in the Options Guide for this server. 4.4 Replacing the remote management module The remote management module (Intel RMM3) is located on the I/O riser card. It is delivered with the I/O riser card only and thus it can only be replaced with the complete I/O riser card. 4.5 Replacing the SAS controller card Open the server as described in section Opening the server on page 21 Figure 6: Replacing the SAS riser card Disconnect the HDD-activity cable (1) and both SAS cables (2) & (3) from the SAS controller card. Open the slot lock and remove the SAS controller card. To install the SAS controller card follow the above steps in reverse. RX600 S5 Service Supplement 25

26 Replacing the front panel fan board 4.6 Replacing the front panel fan board The front panel fan board is located under the fan box. To replace it you must remove all of the fans and the fan box. Open the server as described in section Opening the server on page 21 Remove the following components: all of the fans (for a description see the Operating Manual) all memory boards and memory dividers (for a description see the Options Guide) I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot. Removing the fan box Figure 7: Removing the fan box Undo the eight screws (see circles in figure above) and lift the fan box out of the housing. 26 Service Supplement RX600 S5

27 Replacing the front panel fan board Removing the front panel fan board Disconnect all cables connected to the front panel fan board. Figure 8: Removing the front panel fan board Undo the four screws (see circles in figure above) to loosen the front panel fan board. Shift the front panel fan board in the direction of the arrow (see figure above) to move it out of the grounding brackets and lift it out of the housing. To install the front panel fan board follow the above steps in reverse. I Make sure that the front panel fan board is set properly into the grounding brackets. RX600 S5 Service Supplement 27

28 Replacing the control panel 4.7 Replacing the control panel Open the server as described in section Opening the server on page 21 Remove the following components: all of the fans (for a description see the Operating Manual) all memory boards and memory dividers (for a description see the Options Guide) I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot. Remove the fan box (see page 26). Unplug the cable from the back of the control panel. Figure 9: Removing the control panel Press on the plastic tabs (1) on both sides of the control panel and push it outward (2). To install the control panel follow the above steps in reverse. 28 Service Supplement RX600 S5

29 Replacing the IDTEMP combo 4.8 Replacing the IDTEMP combo This board includes two important system components: EEPROM for the chassis ID and ident number of the server Temperature sensor for monitoring the ambient temperature Data for the EEPROM and current temperature values are transmitted to the system board via the I 2 C bus. The IDTEMP combo must be properly installed in order to: correctly monitor the system temperature integrate into the server management environment install the server using ServerView Installation Manager The IDTEMP combo is located within the front panel fan board (see figure 10). Open the server as described in section Opening the server on page 21 Remove the following components: all of the fans (for a description see the Operating Manual) all memory boards and memory dividers (for a description see the Options Guide) I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot. Remove the fan box (see page 26). RX600 S5 Service Supplement 29

30 Replacing the IDTEMP combo Figure 10: Removing the IDTEMP combo Unplug the I 2 C bus cable from the IDTEMP combo. Undo the screw (see arrow in figure above) and remove the IDTEMP combo. To install the IDTEMP combo follow the above steps in reverse. I In order to enable ServerView Operations Manager and ServerView Installation Manager to identify the system, it is necessary to program the chassis ID prom using the "ChassisIDProm Tool" after installing the new IDTEMP combo. The following information does not apply to the Japanese market: This tool is available for download from the following Fujitsu Technology Solutions support page: 30 Service Supplement RX600 S5

31 Replacing the hot-swap backplane (HSBP) 4.9 Replacing the hot-swap backplane (HSBP) Open the server as described in section Opening the server on page 21 Remove all memory boards and memory dividers (for a description see the Options Guide). I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot. Figure 11: Removing the memory rug Remove the memory rug by undoing the four screws (see arrows in figure above). RX600 S5 Service Supplement 31

32 Replacing the hot-swap backplane (HSBP) Removing the hot-swap backplane Unplug the cable from the system board to the front panel fan board on the system board side. Unplug the cable from the power distribution board to the front panel fan board on the front panel fan board side. Unplug any cables on the hot-swap backplane. Unlock all hard disk modules and pull them forward a few centimeters. Unlock the optical disk drive (for a description see page 35) and pull it forward a few centimeters. Figure 12: Removing the hot-swap backplane Lift the hot-swap backplane carefully over the metal clips (see arrows in figure above) and out of the housing. I Take care about the connector for the optical drive on the hot-swap backplane. 32 Service Supplement RX600 S5

33 Replacing the hot-swap backplane (HSBP) Installing the hot-swap backplane Figure 13: Installing the hot-swap backplane Set the hot-swap backplane into position by lowering it over the metal tabs (see arrows in figure above). Plug all relevant cables into the hot-swap backplane (see the cabling plan in the appendix of the Options Guide). Plug the cable from the system board to the front panel fan board. Plug the cable from the power distribution board to the front panel fan board. Reinstall the memory rug (see figure 11 on page 31). Push all hard disk drive modules and the optical drive back into their bays in the housing until they engage. Plug all memory boards and memory dividers back into their slots. Close the server as described in section Closing the server on page 22. This completes the replacement of the hot-swap backplane. RX600 S5 Service Supplement 33

34 Replacing the optical drive 4.10 Replacing the optical drive Open the server as described in section Opening the server on page 21 Remove all memory boards and memory dividers (for a description see the Options Guide). I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot. Remove the memory rug (see figure 11 on page 31). Figure 14: Location of the optical drive connector The optical drive is connected to the hot-swap backplane via a green connector (see oval in figure above). 34 Service Supplement RX600 S5

35 Replacing the optical drive Figure 15: Lifting the optical drive connector Lift the green optical connector (see arrow in figure above) to loosen the optical drive from the hot-swap backplane and push the optical drive a little bit out of the housing. Remove the optical drive. Remove the green connector (see figure 16 on page 36) from the defective optical drive. RX600 S5 Service Supplement 35

36 Replacing the optical drive Installing the optical drive Figure 16: Installing the connector to the new optical drive Mount the green connector (see oval in figure above) to the new optical drive. Move the optical drive into its slot in the server s front until it clicks into place. Reinstall the memory rug (see figure 11 on page 31). Reinstall all memory boards and memory dividers. Close the server as described in section Closing the server on page Service Supplement RX600 S5

37 Replacing the system board 4.11 Replacing the system board I The system board can be equipped with an optional TPM (Trusted Platform Module). This module enables third party programs to store key information (e. g. drive encryption using Windows Bitlocker Drive Encryption). If the customer is using the TPM functionality, the TPM has to be removed from the defective system board and connected to the new system board. For a detailed description, please refer to section Replacing the TPM on page 50. The TPM is activated in the system BIOS. V CAUTION! Before replacing the system board, ask your customer if he is using the TPM functionality. If the customer is using the TPM functionality, advise him that he must provide you with the TPM backup copies. For security reasons, the TPM must be restored/re-saved by the customer. If the customer DOES NOT have a backup copy, inform him that replacing the system board will cause him to lose all his data. Removing the system board Disconnect all external cables. Open the server as described in section Opening the server on page 21 Remove the following components: all memory boards and memory dividers (for a description see the Options Guide). I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot. expansion cards (see the Operating Manual and the Options Guide) I Makea note about the controllers slots and cabling. I/O riser card (see section Replacing the I/O riser card on page 25) RX600 S5 Service Supplement 37

38 Replacing the system board SAS controller card (see section Replacing the SAS controller card on page 25) UFM (see section Replacing the UFM on page 53) Figure 17: Removing the hot-plug PCI divider insert Remove the hot-plug PCI divider insert as follows: Pull the knob (see arrow (1) in figure above) of the PCI divider insert upward. Push the hot-plug PCI divider insert to the servers rear side and lift it out of the housing (see arrow (2) in figure above). 38 Service Supplement RX600 S5

39 Replacing the system board Figure 18: Removing the BBU battery Press both locking hooks (see arrows in figure above) of the BBU holder #1 (for a description of the numbering of the BBU holders see the Options Guide) upward and remove the battery out of the holder. I The removal of the second battery (in BBU holder #2) is done in the same manner, but rotated by 180. Carefully pull the BBU cable out of the side wall. RX600 S5 Service Supplement 39

40 Replacing the system board Figure 19: Removing the BBU holder #1 Press on both sides (1) and shift the BBU holder #1 in the direction of the arrow (2) in order to remove it out of the housing. Remove the BBU holder #2 (located on the opposite side) in the same manner, but shifting it to the opposite direction. 40 Service Supplement RX600 S5

41 Replacing the system board Figure 20: Removing the mid-brace Undo the six screws (see circles in figure above) of the mid-brace and remove it. Remove the heat sinks (see the Options Guide). Remove the memory rug (see figure 11 on page 31). Remove all cables from the system board. RX600 S5 Service Supplement 41

42 Replacing the system board Figure 21: Screws of the system board Undo the 2 screws of the system board (see arrows). 42 Service Supplement RX600 S5

43 Replacing the system board Figure 22: Removing the system board Carefully remove the system board as follows: Grasp the system board by the two handles (see ovals). Slide the system board slightly toward the front of the housing to lift it out of the grounding brackets, then lift it out of the housing (see arrow). V CAUTION! Always take the system board with both hands! Don t damage the EMI springs which are essential to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures. Place the removed and the new system board on an antistatic surface. If installed, remove the TPM (for a description see page 50). Remove the processors from the defective system board and install these processors on the new system board (for a description see the Options Guide). RX600 S5 Service Supplement 43

44 Replacing the system board Remove the protective plastic covers from the processor socket of the new system board and fit them onto the socket of the defective system board which will be sent back to spares. I Returned system boards without these covers probably have to be scrapped. 44 Service Supplement RX600 S5

45 Replacing the system board Installing the new system board Check the settings on the new system board (for a description see the Technical Manual of the system board). Figure 23: Inserting the system board Carefully insert the system board as follows: Grasp the system board by the two handles (see figure 22 on page 43). Insert the system board into the housing. Adjust it over the grounding brackets (see ovals in figure above). Carefully shift the system board to the back side of the housing so that it fits into the grounding brackets (see ovals in figure above). V CAUTION! Always take the system board with both hands! Don t damage the EMI springs which are essential to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures. Fasten the 2 screws of the system board (see figure 21 on page 42). If present, reinstall the TPM (see page 50). RX600 S5 Service Supplement 45

46 Replacing the system board Connect all cables to the system board. Reinstall the memory rug (see figure 11 on page 31). Install both BBU holders. Install the battery (if present) and line the BBU cable in the sidewall of the housing before installing the mid-brace. Reinstall the heat sinks (see the Options Guide). Install the mid-brace by fastening the six screws (see figure 20 on page 41). Figure 24: Installing the hot-plug PCI divider insert Install the hot-plug PCI divider insert as follows: Adjust the hot-plug PCI divider insert over the hole in the system board (see arrow). Push the plastic knob (see figure 17 on page 38) into the hole until it snaps into place. Install the following components: UFM (see page 53) SAS controller card (see page 25) I/O riser card (see page 25) 46 Service Supplement RX600 S5

47 Replacing the system board Expansion cards (see the Operating Manual and the Options Guide). All memory boards and memory dividers (see the Operating Manual). Close the server as described in section Closing the server on page 22. I To ensure correct operation, make sure you do the following after installing the new system board: Reconnect all external cables to the server. Update the BIOS and the irmc S2 firmware Set the BIOS default values Set the customer-specific settings If applicable, activate TPM functionality in the system BIOS under Security > TPM (Security Chip) Setting > Security Chip. For more information, refer to the "D2870 BIOS Setup Utility for PRIMERGY RX600 S5" manual. This completes the replacement of the system board. RX600 S5 Service Supplement 47

48 Replacing the power distribution board 4.12 Replacing the power distribution board The power distribution board is located underneath the system board close to the hot-swap backplane. Removing the power distribution board Remove the power supply units (see the Operating Manual). Open the server as described in section Opening the server on page 21 Remove the system board (see section Replacing the system board on page 37). Remove all cable connections to the power distribution board. Figure 25: Removing the power distribution board Undo the three screws (see circles in figure above) of the power distribution board. Remove the power distribution board out of the housing. 48 Service Supplement RX600 S5

49 Replacing the power distribution board Installing the power distribution board To install the new power distribution board follow the above steps in reverse. I Make sure that the jumper J2 ( Cold Redundancy ) of the power distribution board (see circles in figure below) is in the same position as before on the old power distribution board. Figure 26: Position of jumper J2 on power distribution board This completes the replacement of the power distribution board. RX600 S5 Service Supplement 49

50 Replacing the TPM 4.13 Replacing the TPM TPM is the short form for Trusted Platform Module. V CAUTION! Advise the customer that he must provide you with TPM backup copies. For security reasons, the TPM must be restored/re-saved by the customer. If the customer does not have a backup copy available, inform him that replacing the TPM board will cause him to lose all his data. Open the server as described in section Opening the server on page 21. Remove the system board as described in section Replacing the system board on page 37. Lay the system board on a soft, antistatic surface with its component side facing down. Figure 27: Locating the slotted lower end of TPM screw Locate the slotted lower end of the TPM screw (see circle). Remove the TPM screw using a thin slotted screwdriver (e.g. watchmaker's screwdriver). Remove the defective TPM from the upper side of the system board. V CAUTION! Ensure to turn the screw clockwise in order to remove it! Otherwise the thin metal bar may break, rendering it impossible to unscrew the screw. 50 Service Supplement RX600 S5

51 Replacing the TPM Figure 28: Attaching TPM bit insert Attach the TPM bit insert provided with the spare kit to a bit screwdriver. RX600 S5 Service Supplement 51

52 Replacing the TPM Figure 29: Installing the TPM Insert the new TPM on the system board (1). Fasten the TPM with the special screw for the TPM (2). Please use the TPM screwdriver insert bit to tighten the special screw. V CAUTION! Do not fasten the screw too firmly. Reinstall the system board (see Installing the new system board on page 45). Close the server as described in section Closing the server on page Service Supplement RX600 S5

53 Replacing the UFM 4.14 Replacing the UFM UFM is the short form for USB Flash Module. Open the server as described in section Opening the server on page 21 If necessary, remove the I/O riser card. Figure 30: Removing the nylon screw of the UFM Remove the nylon screw of the defective UFM (see arrow in figure above). Disconnect and remove the defective UFM. The UFM spacer remains on the system board. RX600 S5 Service Supplement 53

54 Replacing the UFM Figure 31: Preparing the UFM Remove the nylon screw from the (replacement) UFM (1). Remove the UFM spacer (2). Connect the new UFM to the system board and the remaining UFM spacer (see figure 30 on page 53)). Fasten the UFM to the UFM spacer with the nylon screw. Close the server as described in section Closing the server on page Service Supplement RX600 S5

55 5 Appendix 5.1 Board layout I The board layout of the system board is described in the "System Board D2870 for PRIMERGY RX600 S5 Technical Manual". You will find the part numbers of the cables in the cabling plan (see the Appendix of the Options Guide RX600 S5) Control panel Part number: SNP:A3C X1 Figure 32: Control panel Connector X1 Description Connector control panel to system board RX600 S5 Service Supplement 55

56 Board layout Hot-swap backplane Part number: SNP:A3C Figure 33: Hot-swap backplane Connector Description 1 Connector SATA SGPIO A 2 Connector SATA SGPIO B 3 Connector Hot-swap backplane control 4 Connector Local service display / CSS 5 Connector Hot-swap backplane power 6 Connector slimline SATA optical drive (underside) 7 Connector SAS/SATA for hard drive #6 cable 8 Connector SAS/SATA for hard drive #7 cable 9 Connector SAS/SATA for optical drive cable 10 Connector SAS/SATA for hard drive #3 cable 11 Connector SAS/SATA for hard drive #4 cable 12 Connector SAS/SATA for hard drive #5 cable 56 Service Supplement RX600 S5

57 Board layout 13 Connector SAS/SATA for hard drive #0 cable 14 Connector SAS/SATA for hard drive #1 cable 15 Connector SAS/SATA for hard drive #2 cable SAS/SATA controller card D2607 Part number: S26361-D2607-A Figure 34: SAS controller card D2607 Connector Description 1 Connector for hard disk drive cable (0-3) 2 Connector for hard disk drive cable (4-7) RX600 S5 Service Supplement 57

58 Board layout SAS/SATA controller card D2616 Part number: S26361-D2616-A12-4-R Figure 35: SAS controller card D2616 Connector Description 1 Connector for hard disk drive cable (0-3) 2 Connector for hard disk drive cable (4-7) 3 Connector HDD activity to system board 58 Service Supplement RX600 S5

59 Board layout I/O riser card Part number: SNP:A3C Figure 36: I/O riser card Connector Description 1 Connector I/O riser card to RMM3 board RX600 S5 Service Supplement 59

60 Board layout Front panel fan board Part number: SNP:A3C Figure 37: Front panel fan board Connector Description 1 Connector fan signal 2 Connector power hot-swap fan #7 3 Connector fan power 4 Connector hot-swap backplane power 5 Connector power hot-swap fan #6 6 Connector operator panel to system board 7 Connector power hot-swap fan #5 8 Connector USB to system board 9 Connector 3x USB 10 Connector VGA (frontside) 11 Connector power hot-swap fan #1 12 Connector power hot-swap fan #2 60 Service Supplement RX600 S5

61 Board layout 13 Connector power hot-swap fan #3 14 Connector power hot-swap fan #4 15 Connector power hot-swap fan # Power distribution board Part number: SNP:A3C Figure 38: Power distribution board Connector Description 1 Connector PCIe / chipset 2 Connector BMI 3 Jumper J2 ( Cold redundancy ) 4 Connector hot-swap backplane / fan power 5 Connector CPU / DIMM power 6 Connector CPU / DIMM power 7 Connector power control 8 Connector CPU / DIMM power RX600 S5 Service Supplement 61

62 Board layout 62 Service Supplement RX600 S5

63 Index C control panel connectors 55 part number 55 replacing 28 D DVD service edition 10 E electrostatic-sensitive devices (ESD) 18 F front panel fan board connectors 60 part number 60 replacing 26 H hot-swap backplane connectors 56 part number 56 replacing 31 I I/O riser card connectors 59 part number 59 replacing 25 ID temp combo replacing 29 L laser information 17 light emitting diode (LED) 17 lithium battery 15 local service display replacing 23 M meaning of the symbols 12 N notational conventions 12 O optical drive, replacing 34 P power distribution board connectors 61 part number 61 replacing 48 R replacing control panel 28 front panel fan board 26 hot-swap backplane 31 I/O riser card 25 ID temp combo 29 local service display 23 optical drive 34 power distribution board 48 RMM3 module 25 SAS/SATA controller card 25 system board 37 RMM3 module replacing 25 S SAS/SATA controller card D2607 connectors 57 part number 57 SAS/SATA controller card D2616 connectors 58 part number 58 SAS/SATA controller card, replacing 25 service DVD 10 RX600 S5 Service Supplement 63

64 Index system board, replacing 37 T target group 9 topics overview 10 U UFM spacer Service Supplement RX600 S5