ibaan E-Enterprise Server 2.5 Technical Notes

Transcription

1 ibaan E-Enterprise Server 2.5

2 A publication of: Baan Development B.V. P.O.Box AC Barneveld The Netherlands Printed in the Netherlands Baan Development B.V All rights reserved. The information in this document is subject to change without notice. No part of this document may be reproduced, stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Baan Development B.V. Baan Development B.V. assumes no liability for any damages incurred, directly or indirectly, from any errors, omissions or discrepancies between the software and the information contained in this document. Document Information Code: U7904B US Group: User Documentation Edition: B Date: July, 2002

3 Table of contents 1 Installation Windows Terminal Server When MS Windows 2000 policies are used 1-1 iplanet LDAP installation 1-3 Message during installation 1-4 SQL-server database instances Message regarding XML parser Demo data installation Multibyte Issues Issues with SSL Limitations Specific browser issues 3-1 Known Netscape Navigator 6.x issues Known Netscape Navigator 4.x issues BSS Solution numbers iplanet information 5-1 iplanet rebranded into Sun ONE ipack information 6-1 i

4

5 About this document This document contains additional product information, and describes specific points of attention for ibaan E-Enterprise Server 2.5. The information in this document is supplemental to the information in the full set of ibaan E-Enterprise Server 2.5 documentation. For detailed information about installing and working with ibaan E-Enterprise Server, refer to the ibaan E-Enterprise Administrator s Guide for ibaan E-Enterprise Server 2.5 (U7702A US). Chapter 1, Installation, describes issues and workarounds for the installation of various components. Chapter 2, Multibyte issues describes specific limitations to using single and multibyte languages on one single server. Chapter 3, Specific browser issues, describes specific issues concerning the use of various Netscape Navigator versions. Chapter 4, BSS Solution numbers, inform you where you can find the latest information on known problems in installing ibaan E-Enterprise Server. Chapter 5, iplanet information, describes the rebranding of iplanet into Sun ONE. Chapter 6, ipack information, This chapter describes known issues concerning ipack. iii

6

7 1 Installation Windows Terminal Server Do not install ibaan E-Enterprise Server via Windows Terminal Server. An installation through Windows Terminal Server will result in the failure of iplanet Directory Server installation. Instead, use the console of the target installation machine to install the product. When MS Windows 2000 policies are used In some organizations, specific Microsoft Windows 2000 policies are used to prevent the creation of users by programs or local administrators. If this is the case, the installation program of ibaan E-Enterprise Server will prompt you with the following message to create the users and groups for ibaan E-Enterprise Server manually. Problem while creating NT User account: <user name> Please create the user <user name> with password <password> manually, and add it to the NT group <group name> If this message appears, you must create the user and/or group directly. These users and groups are used to set specific permissions. You can create these users and groups by using Windows 2000 computer management. To start Windows 2000 computer management, right-click My Computer icon on your desktop and from the menu that appears, choose Manage. 1-1

8 Installation Users and groups created After the installation of E-Enterprise Server, the following (local) users and (local) groups are added to Windows Users: EEAdministrator EELocalAdministrator EEGuest EENewUser EERegisteredUser EEUnknown Groups: EEAdministrators (contains the users EEAdministrator and EELocalAdministrator) EEUsers (contains the users EEAdministrator, EELocalAdministrator, EEGuest, EENewUser and EERegisteredUser) EEAnonymous (contains the users EEUnknown and IUSR_[machine name]) These Windows 2000 users and groups are used to set permissions on the file system and are linked to the users available in the user management part of E- Enterprise Server. For example, when user joe is entered as a registered user in E-Enterprise Server user management, he will have the file system permissions of user EERegisteredUser. 1-2

9 Installation It is possible that permissions are not set properly during the installation. Please refer to the following table for an overview of the permission structure for the files and folders. Account Permissions Description Administrator Full control Allows the developer and system administrator access to their own pages. EEAdministrators Read permission of all pages EEUsers Read permission of all end-user pages and all directory containing include files, images. Proper permissions are needed for the upload directories No permission for config directory. EEAnonymous FormsLogin.asp PrivilegedContent.asp BiddingRegistration.asp Resetpw.asp The directory images \include directory (used by the includes of formslogin.asp) \E-Common\include directory (also used by formslogin.asp) Because FormsLogin.as p uses so many includes, we opened those directories for EEAnonymous. NOTE The default.asp file must not be accessible for EEAnonymous, because this will result in errors. This page requires an authorized user before it can be processed. A finer granularity of permissions failed because the asp pages include almost all include-files. iplanet LDAP installation When ibaan E-Enterprise Server is installed on a French Windows 2000 server, the iplanet installation sometimes fails, which consequently results in an installation failure of ibaan E-Enterprise Server. NOTE Despite the error, the other E-ES components have been installed correctly. Only iplanet is not installed. 1-3

10 Installation If this is the case, please use the following workaround to install iplanet separately: 1 Uninstall iplanet LDAP manually. 2 Install iplanet LDAP manually. You can find the iplanet installation program under NetscapeLDAP on the ibaan E-Enterprise Server CD-ROM. 3 Install ibaan E-Enterprise Server, and select the iplanet 5 LDAP Configuration only option. This option will create the schema in LDAP, and add specific attributes. 4 Run the Password sync tool in Update mode. This tool synchronizes passwords used in Windows 2000 and LDAP. The tool is located in the utilities directory on the ibaan E-Enterprise Server CD-ROM. For more details, refer to the manual. 5 Restart the Web site. Message during installation Sometimes during the installation of ibaan E-Enterprise Server, the following message appears. read only file detected: C:\WINNT\java\classes\Utility.class To continue, click Ignore. SQL-server database instances When SQL-server SQL instances are used, the SQL 2000 Client must be installed on the Web server. Message regarding XML parser In certain occasions, the following message appears after the XML parser is installed during the installation of ibaan E-Enterprise Server. Do you want to restart If this message appears, click No, and restart the system after the installation of ibaan E-Enterprise Server is ready. 1-4

11 Installation Demo data installation In Baan E-Enterprise Demo data installation guide for E-Enterprise Server (U7909A US), the wrong databases are mentioned on page 1-1. When demo data is installed, the database extension will be <database>_demo (for example: Ecatalog1_DEMO) 1-5

12 Installation 1-6

13 2 Multibyte Issues Issues with SSL When SSL is configured, the link to start ibaan E-Enterprise Server from the Start menu > Programs does not work. This link is configured as an link, and is not redirected to Please change this link into After login and selecting E-Manager, the following message appears. This page contains secure and non-secure items. Click Yes to continue. The following section describes specific limitations to using single and multibyte languages on one single server. Limitations When an English user (language = 1033) is using a Japanese installation of ibaan E-Enterprise, the following will happen: Labels are shown in English (because the user is defined as an English user) The user can enter English (ASCII) characters, because English characters are also part of the Japanese character set. The user cannot enter Japanese characters, because Japanese characters are not part of the English character set. The Windows 2000 Server system locale must have the same collation as SQL-server (= customer data locale). 2-1

14 Multibyte Issues 2-2

15 3 Specific browser issues The following sections describe specific issues concerning the use of various Netscape Navigator versions. Known Netscape Navigator 6.x issues Cache setting While testing with Netscape 6.1 and 6.2, some problems were found that are caused by the setting 'cache'. This setting can be found under 'edit\preferences\advanced\cache'. We recommend that you put memory space to 0 and activate 'never compare'. The following issues are detected and caused by the cache setting. If you add or change a record with Netscape Navigator 6.2, this does not work. ENTER key The ENTER key when using Netscape Navigator 6.x works differently. Usually, the ENTER key will submit a POST. When a page is checking the events, it does not recognize the ENTER key as a POST event. Back button If, for example, you select an address for a certain user or business partner, a number of command buttons will appear. When the Back button (of Netscape Navigator) is used tot return to a previous page, this command is not recognized. If you click the Back button for the second time, the browser will return two steps. Help When the online help is displayed in Netscape Navigator 6.x, the Table of Contents (TOC) is not shown. 3-1

16 Specific browser issues Known Netscape Navigator 4.x issues ENTER Key With Netscape Navigator 4.x, the ENTER key is not recognized as an event (usually a POST event). Other issues In some cases, the text box length appears very long Unless check boxes have a label, in Netscape 4.72 they do not have a visible focus. ToolTips for buttons in Netscape 4.72 display strange messages. This is caused by the fact that Netscape Navigator does not recognize carriage return commands in ToolTips. Buttons do not get the focus in Netscape 4.72, as a result, the action cannot be performed by using the keyboard only; the user must use the mouse to press the button. 3-2

17 4 BSS Solution numbers To find the latest information on known problems in installing ibaan E- Enterprise Server, refer to solution on the Baan Global Support Web site: 4-1

18 BSS Solution numbers 4-2

19 5 iplanet information iplanet rebranded into Sun ONE On March 17, 2002, Sun officially concluded its original Alliance agreement with AOL. iplanet is now a division of Sun and is a core component of the Sun[tm] Open Net Environment (Sun ONE). Sun retains the intellectual property rights for all of the products and the product engineering and support organizations are now fully staffed by Sun employees. Sun, Sun Microsystems, the Sun logo, Solaris, iplanet, J2EE and Java Community Process are the trademarks or registered trademarks of Sun Microsystems, Inc., in the US and other countries The Sun ONE Directory Server is bundled and shipped on the ibaan E-Enterprise Server CD-ROM, and is called iplanet Directory Server in the documentation and installation programs, 5-1

20 iplanet information 5-2

21 6 ipack information This chapter describes known issues concerning ipack. Fundamentals Guide In the fundamentals guide of ibaan E-Enterprise Server is mentioned that BaanERP 5.0b connectivity is supported. This is not correct. Only Baan IV-c and BaanERP 5.0c are supported. Item segmentation When item segmentation is used in the ERP back end (ibaan ERP 5.0c and later). The item filter does not work for the Self-Service Lookup. For example, when you search for item Bike, the actual ibaan ERP item contains 9 spaces in front: Bike. Data synchronization After synchronization with the Baan back end, the Phone Number and Fax fields are not synchronized. Currencies and installation order for BAAN IV Before you start with the synchronization of currencies and currency rates, the home currency must be set first. When currency rates exist, you cannot change the home currency. This is valid, because you cannot change the home currency without affecting all currency rates that are calculated against the home currency. The workaround is to set the home currency first (by creating a currency, and to set this as the home currency) before synchronizing currencies and currency rates. Spaces displayed as % In some Self-Service Applications, spaces in the retrieved fields (from BAAN IV or ibaan ERP) are displayed incorrectly. The spaces are displayed as a percentage sign (%). 6-1

22 ipack information 6-2