The Clearing Corporation of India Ltd. (Mumbai)

Transcription

1 The Clearing Corporation of India Ltd. (Mumbai) REQUEST FOR PROPOSAL FOR IMPLEMENTATION OF WINDOWS SERVERS & VMWARE INFRASTRUCTURE AT CCIL PREMISES IN MUMBAI-DADAR (WEST) June 17, 2010

2 I n d e x 1: Invitation for Proposal:...3 2: Prequalification Eligibility Criteria for vendors...4 3: General Terms & Conditions of Contract...5 4: Annexure...7 5: Procedure / Instructions for submitting Proposal...20 CCIL-Confidential Page 2 of 27

3 The Clearing Corporation of India Ltd IT DEPARTMENT RFP No. CCIL/IT/VR/10/027 Date: June 17, : Invitation for Proposal: CCIL invites technically complete and commercially competitive proposal from reputed vendors for supply and installation of Windows Servers, VMware Infrastructure, SAN Storage and Backup Solution Address for Proposal Submission & Correspondence: The Chief Technology Officer The Clearing Corporation of India Ltd 6th Floor, Trade World C Wing, Kamala City, S.B. Marg, Lower Parel, Mumbai RFP clarifications/queries can be sent through at vrathod@ccilindia.co.in on or before June 24, Installation Site Address: F. P. No. 822, Opp. Neat House, College lane, off S K Bhole Road, Dadar (W), Mumbai The last date for submission of the proposal is June 29, 2010 till 03:00 PM. Proposals received after the due date and time will not be accepted. Sd/- The Clearing Corporation of India Ltd. Authorized Signatory CCIL-Confidential Page 3 of 27

4 2: Prequalification Eligibility Criteria for vendors The vendors must possess the requisite experience and capabilities in terms of technology understanding / knowledge and related support services necessary to meet the requirements, as described in the RFP. The vendor should have a proven track record in Hardware Installation, VMware Implementation / Migration, Backup Solution Implementation. The proposal must be complete in all respects and should cover the entire scope of work as stipulated in the RFP document. The invitation is open to all vendors who qualify the eligibility criteria as given below. S/N Description Supporting Credentials 1. The vendor should be a firm or company in the same line of business duly registered with relevant authorities and in the same line of business for at least Three years as on 31 st March The Vendor should have executed at least three similar projects, each of value not less than Rupees Fifty Lakhs during the last two years. 3. The vendor should be an independent OEM and he should have a Global Partner Alliance with VMware 4. The Vendor should have consistent annual turnover not less than Rupees 100 crores and consistent annual profit not less than Rupees 10 crores during past three consecutive years. 5. The vendor should have facility to provide 24*7 support with Inventory available in Mumbai. The Vendor should provide immediate telephonic support & onsite support if required. Supporting documents for registration and year of incorporation should be enclosed Completion certificate in the format as detailed in section duly signed by customer A certificate/agreement copy should be enclosed. Relevant part of Audited Annual Report showing turnover and profitability. A declaration by the vendor in this regard. CCIL-Confidential Page 4 of 27

5 3: General Terms & Conditions 3.1 Proposal details Detailed technical literature on the items offered should be furnished. Important features of the same should be explained. 3.2 Proposal Rejection - CCIL reserves the rights to reject the Proposals received after the due date. - CCIL shall not be responsible for non-receipt of proposals by the specified date and time for any reason, including postal holidays or delays - CCIL reserve the rights to reject the incomplete proposal 3.3 Price The proposed prices should be inclusive of levies like customs duty and central excise duty, standard packing, freight, cost of expenses for transportation, clearing & forwarding, loading and unloading charges, etc. VAT & Service Tax will be payable extra as applicable. Octroi will be payable extra upon production of original receipts in the name of CCIL 3.4 Delivery Delivery of the entire hardware, software should be done within 6 weeks. Prior to shipment of equipments, vendor is required to intimate CCIL to ascertain readiness of the site. 3.5 Warranty Three year comprehensive support for Hardware and Software 3.6 Payment Terms - 50% on delivery and successful POST of equipments % on installation and acceptance of the entire infrastructure/solution. - 10% against Performance Bank Guarantee for 3 years. 3.7 Admission and working at the site All the personnel deputed by vendor shall comply with the instructions and follow the required security norms in respect of the personnel, vehicles, materials etc. 3.8 Liquidated damages If the vendor fails to complete the work in all respects within the time specified or within the extended time that may be allowed by CCIL the Vendor shall pay to CCIL liquidated damages as prescribed elsewhere which can also be deducted from any moneys due to the Vendor. The payment of such damages does not relieve the Vendor of his obligations to complete the works or from any other obligations or liabilities under the contract. CCIL-Confidential Page 5 of 27

6 3.9 Indemnity: The Vendor shall fully indemnify CCIL against the action, claim or demand, costs and expenses arising from or incurred by reasons of any infringement or alleged infringement of any letters patent, registered design, trademark or name, copy right or any other protected rights in respect of any item supplied and implemented Compliance with rules and regulations: The Vendor shall at all times during the currency of contract conform to and comply with all the regulations and by the laws of the State or Central Government or of CCIL and of all other local authorities ********** CCIL-Confidential Page 6 of 27

7 4: Annexure Annexure-I Technical Configuration Requirement Following is the minimum configuration requirements for Windows Servers / VMware Infrastructure Implementation at Dadar Datacenter site. A) Servers: S/N Server Description A1 VMware ESX Servers (VMware Host Server for hosting VMs) A2 VMware Management Server Qty Minimum Configuration Requirements CPU: 4 x Intel Xeon E7540 Processor RAM: 128 GB (16 x 8GB) ECC DDR3 RDIMMs scalable up to 256 GB FSB: 1066 MHz Internal HDD : Redundant, Mirrored SAS HDDs or SSDs to install VMware Hypervisor Optical Drive: DVD-ROM I/O Ports: 2 x USB 2.0 ports Network I/O: 20 Gigabit of redundant bandwidth per server to be achieved using 16 NIC ports FC connectivity: 2 x single port FC HBA having 8 GB/s Port speed I/O Slots: 6 x PCI Express slots Power Supply: N + N Hot pluggable redundant Power Supply with Redundant Fans. OS support: Microsoft Windows Server 2003/2008 Standard / Enterprise Edition (32-bit /x64 bit) CPU: 2 x Intel Xeon E5620 Processor RAM: 8 GB ECC DDR3 RDIMMs Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive Optical Drive: DVD-Writer I/O Ports: 2 x USB 2.0 ports Network: 4 x gigabit network ports I/O Slots: 3 x PCI Express slots Power Supply: N + 1 Hot pluggable redundant Power Supply with Redundant Fans OS support: Microsoft Windows Server 2003/2008 Standard / Enterprise Edition (32-bit /x64 bit) A3 Backup Server 01 CPU: 2 x Intel Xeon E5620 Processor RAM: 16 GB ECC DDR3 RDIMMs Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive Optical Drive: DVD-Writer I/O Ports: 2 x USB 2.0 ports FC connectivity: 1 x Dual port FC HBA having 8 GB/s Port speed Network: 4 x gigabit network ports I/O Slots: 3 x PCI Express slots Power Supply: N + 1 Hot pluggable redundant Power Supply with Redundant Fans CCIL-Confidential Page 7 of 27

8 OS support: Microsoft Windows Server 2003/2008 Standard / Enterprise Edition (32-bit /x64 bit) A4 Datafeed Server 01 CPU: 2 x Intel Xeon E5620 Processor RAM: 8 GB ECC DDR3 RDIMMs Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive Optical Drive: DVD-ROM I/O Ports: 2 x USB 2.0 ports Network: 4 x gigabit network ports I/O Slots: 3 x PCI Express slots Power Supply: N + 1 Hot pluggable redundant Power Supply with Redundant Fans OS support: Microsoft Windows Server 2003/2008 Standard / Enterprise Edition (32-bit /x64 bit) A5 Firewall Management Server 01 CPU: 2 x Intel Xeon E5620 Processor RAM: 8 GB ECC DDR3 RDIMMs Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive Optical Drive: DVD-ROM I/O Ports: 2 x USB 2.0 ports Network: 4 x gigabit network ports I/O Slots: 3 x PCI Express slots Power Supply: N + 1 Hot pluggable redundant Power Supply with Redundant Fans OS support: Microsoft Windows Server 2003/2008 Standard / Enterprise Edition (32-bit /x64 bit) For all of the above listed Servers (i.e. A1-A6), following are the common specifications parameters to be met: S/N Specification Description 1. Remote System The Servers should have Remote System Management port with Management the following functionalities: Option - Entirely managed remotely including remote power on-off - Virtual media over a web browser and should support graphical console access for the server - Complete Hardware based Remote Administration from a standard web-browser with Event logging, detailed server status, Logs, Alert Forwarding, virtual control, remote graphical console, Remote Power Control / Shutdown -Virtual Floppy and CD for Remote boot and configuration - SSL Encryption Security 2. Warranty & Support 3 Years 24 x 7 support with 6 Hrs. CTR As part of the migration services, vendor are required to do V2V (Virtual to Virtual) migration for 34 Servers and P2V (Physical to Virtual) migration for 15 Servers. List of the Servers & its configuration will be provided to the vendor upon successful qualification. CCIL-Confidential Page 8 of 27

9 B) Storage: S/N SAN Storage Description Qty. B1 SAN Storage for VMware 01 Infrastructure Minimum Configuration Requirements Capacity: 9 TB usable space with RAID level 6 using 450 GB, 4 Gbps, 15K rpm, FC Disks Scalability: 90 or above Disk Drives RAID : should support combination of RAID levels 0,1,5 & 6 SAN disk controllers: Dual Active-Active controller with 4 x Front End-ports and 4 x Back End ports per controller. Storage array should be provided with minimum 4 GB of data cache per controller iscsi support: Yes Cooling systems: Redundant Hot Swappable Cooling FAN (N+1) Power supply: N +1 Redundant Power supply Management Software: GUI based / web enabled administration interface for management, configuration & performance monitoring OS Support: VMware ESX 3.5 or above, Microsoft Windows Server 2003/2008 (32-bit x86 /x64 bit) Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR C) SAN Switch: S/N Description Qty. C1 SAN switch for connecting 02 VMware Host Servers, Backup Server & Tape Library Minimum Configuration Requirements Ports: 16 ports activated, scalable up to 24 ports FC Cables: 16 nos. 5 mtr LC-LC cables per switch Performance: 8 Gbps Protocol support: Fibre channel Management: Web Tools, Enhanced Group Management (EGM) Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR D) Network Switch: S/N Description Qty. Minimum Configuration Requirements D1 10 Gigbit Network switch to 02 Ports: connect Server I/Os 3 nos. of 10Gigbit uplink ports with SFP+ & transceiver 3 nos. of 1 Gigbit uplink ports with RJ45 16 nos. of downlink 10 Gigbit ports Cables: Relevant network cables Management: Web Tools, Enhanced Group Management (EGM) Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR CCIL-Confidential Page 9 of 27

10 E) VMware Software License/Support Requirements: S/N License/Support Description Qty. License/Support Requirements E1 VMware ESX Server 12 24x7 support, SnS, 3 years Enterprise Edtn SW Lic E2 VMware Infrastructure support 12 E3 VCMS Management Server 01 24x7 support, SnS, 3 years SW Lic E4 VCMS support 01 E5 VMware Infrastructure implementation & Migration F) Rack: S/N Rack Description Qty. Minimum Configuration Requirements F1 Server Racks (OEM Racks) 02 - Should support 42 Units - Should support Fan cooling Mechanism - Should Door locking mechanism - Appropriate PDU s for the above infrastructure - 1U Rackmount 15 inch TFT keyboard and trackball - Should be provided with castor wheels - Front and rear doors should be perforated - 3 Years of Warranty with 24 x 7 support with 6 Hrs. CTR G) KVM Switch: S/N KVM Description Qty. Minimum Configuration Requirements G1 IP KVM switch 02 - Should be provided with 16 ports necessary cables and connectors for all the 16 ports - Should support PS/2, USB, VGA ports - Should support TCP/IP - 3 Years of Warranty with 24 x 7 support with 6 Hrs. CTR H) Tape Library: S/N Tape Drive Description Qty. Minimum Configuration Requirements H1 Ultrium Tape Library 01 Recording Technology: LTO-Ultrium 4 Read / Write support Compressed Capacity: 1.6 TB No. of drives: 2 Attachment: Fiber Transfer Rate: 570 GB/Hr. Buffer size: 128 MB Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR CCIL-Confidential Page 10 of 27

11 I) Backup Solution The objective of having Backup Solution is to backup critical server data on Tape. The Servers to be backed up will be Physical as well as Virtual Machines (VMware Environment). Vendor should meet the following key features / functionalities for the Backup Solution: - It should be able to backup the data from the VM environment & should be backed up at the file level - It should have ability to perform LAN-free backup of Virtual Machines (VMs) - It should provide the granularity for File Level and Full data set level restoration of data - The proposed backup software should support migration of data from previous Tape technology to a newer technology. - It should have capability to configure automated backups with customized frequency based scheduling based on the backup policy. - It must have an integrated RDBMS as the catalogue that can store the information about the Archived data. - The solution should have a capability to define Backup Policies centrally. (Note: To meet the above listed features/functionalities, if the vendor has any specific configuration requirements in terms of the back backup server hardware or the backup device, the vendor may include the same in their proposal.) As part of Backup Solution, vendors are required to quote their licensing structure, the list of Servers to be incorporated in Backup solution will be provided to the vendor upon successful qualification. ********** CCIL-Confidential Page 11 of 27

12 Annexure II Scope of Work The Statement of Work ( SOW ) describes the following Services / Work to be delivered to Clearing Corporation Of India Ltd ( CCIL ) at Dadar site: Hardware Installation / Configuration VMware Infrastructure Implementation & Migration Backup Solution Implementation In addition to the above services, Vendor should also provide Backup Software operation Training The following shall constitute parameters for acceptance of the Hardware Installation / Configuration, VMware Infrastructure implementation and Backup solution implementation at Dadar site. Hardware Installation / Configuration: Vendor shall perform the following activities as part of the Physical Hardware Installation Configuration: - Unpacking the hardware equipment and inspecting it for any physical damage prior to installation. - Rack installation: o Mounting related hardware (such as rails, brackets and tray) onto the rack o Verifying Power Socket o Verifying Fan Cooling mechanism - Server/Storage Installation: o Rack mounting the Server/Storage hardware Equipment o Attaching required cables, adapters (such as power cable, network, keyboard, mouse, and video). o Powering up the server/storage and ensure that it boots up and operates with no visible fault indicators. o Verifying that the server/storage has all the proper firmware revisions, and updating the firmware as needed o Performing basic hardware utility diagnostics and testing on the server and internal components. o Configuring hardware RAID functionality, if it is not pre-configured - Switch/KVM Installation: o Rack mounting the Equipment o Attaching required cables o Powering up the devices and ensuring that there are no visible fault indicators o Verifying that the device has all the proper firmware revisions, and updating the firmware as needed o Performing basic hardware utility diagnostics CCIL-Confidential Page 12 of 27

13 VMware Infrastructure Implementation & Migration: - Installation & Configuration of VMware Operating System - Installation & Configuration of VMware management Server - Installation / Configuration of SAN Infrastructure viz. SAN storage configuration, LUN creation, SAN switch zoning - Configuration of 10G network switch as per CCIL s network architecture & VLANs - Planning & performing complete migration of 34 virtual machines & 15 physical servers - Creation of 2 Virtual Machines (VM) as a new server requirement. - Installation, Configuration, testing and demonstration of VMotion. - Installation, Configuration, testing and demonstration of VM DRS. - Installation, Configuration, testing and demonstration of VMware High Availability (VMware HA). - Installation, Configuration, testing and demonstration of Virtual Consolidated Backup - Documentation of the setup Backup Solution Implementation: Vendor shall perform the following activities as part of Backup Solution Implementation: - Complete Installation & Configuration of Backup software on the backup Server - Installation & Configuration of Backup software agents on the servers listed in Section 5 - Annexure I - Providing a demonstration of key features & functionalities of the Backup Software - Providing complete hands-on training on backup Software operations, if required, vendor can propose the training at their labs ********** CCIL-Confidential Page 13 of 27

14 Annexure-III Technical Specifications Offered Servers: Vendor shall furnish all the listed Technical Specification details as per the given below format. Other than the listed parameters, if the Vendor has any additional specification parameters to add, then kindly append the same in the existing table format. (Note: Vendor shall ensure that the Technical Specifications details to be furnished here are meeting the minimum configuration details provided by CCIL in Annexure -I) S/N Server Details Specifications Configuration Details A1. VMware ESX Make/Model: Servers Processor (VMware Host Chipset Server for Front side bus hosting VMs) Memory DIMM Slots Cache Internal Hard disk Drive RAID support Optical Drive FC connectivity I/O slots I/O Ports Network ports High Availability features Future Expandability Options Supported OS Form Factor Power supply Warranty A 2. VMware Management Server Qty: 03 Make/Model: Processor Chipset Front side bus Memory DIMM Slots Cache Internal Hard disk Drive RAID support Optical Drive I/O slots I/O Ports Network ports High Availability features Supported OS CCIL-Confidential Page 14 of 27

15 A 3. A 4. A 5. Backup Server Datafeed Server Firewall Management server Form Factor Power supply Warranty Qty: 01 Make/Model: Processor Chipset Front side bus Memory DIMM Slots Cache Internal Hard disk Drive RAID support Optical Drive I/O slots I/O Ports Network ports High Availability features Supported OS Form Factor Power supply Warranty Qty: 01 Make/Model: Processor Chipset Front side bus Memory DIMM Slots Cache Internal Hard disk Drive RAID support Optical Drive I/O slots I/O Ports Network ports High Availability features Supported OS Form Factor Power supply Warranty Qty: 01 Make/Model: Processor Chipset Front side bus Memory DIMM Slots Cache Internal Hard disk Drive RAID support CCIL-Confidential Page 15 of 27

16 Optical Drive I/O slots I/O Ports Network ports High Availability features Supported OS Form Factor Power supply Warranty Qty: 01 Storage: S/N B1 Storage Details SAN Storage for VMware Infrastructure Specifications Make/Model: Total Capacity Usable Capacity No. of Disks RAID levels supported SAN disk controllers SAN disk controllers cache Supported drives & Scalability iscsi support Form factor Fans & Power supplies Management Software Supported OS Warranty Qty: 01 Configuration Details SAN Switches: S/N Switch Details Specifications Configuration Details C1 SAN switch for connecting Make/Model: Performance VMware Host No. of active Ports Servers, Protocol support Backup Server Form Factor & Tape Library Media Types & Length Management Warranty Qty: 02 CCIL-Confidential Page 16 of 27

17 Network Switches: S/N Switch Details Specifications Configuration Details D1 10 Gigbit Make/Model: Network Performance switch to No. of Uplink Ports connect (SFP+ & RJ45) Server I/Os No. of Downlink Ports Protocol support Form Factor Media Types & Length Management Warranty Qty: 02 VMware Software License/Support: S/N License/Support License/Support Offerings Qty. details E1 VMware ESX Server 12 Enterprise Edtn SW Lic E2 VMware Infrastructure support 12 E3 VCMS Management Server SW Lic 01 E4 VCMS support 01 Server Racks: S/N Rack Details Specifications Configuration Details F1 Server Racks (OEM Racks) Make/Model: Dimensions (HxDxW) Max. no. of Units Cooling options PDU option TFT keyboard and trackball option Rack Wheel option Locking option Industry Standard Support Certifications Warranty Qty: 02 KVM Switches: S/N KVM Details Specifications Configuration Details G1 IP KVM switch Make/Model: Device Connections Connector port options Cable length CCIL-Confidential Page 17 of 27

18 Scan Interval TCP/IP Support Dimensions Warranty Qty: 02 Tape Library: S/N H1 Tape Library Details Ultrium Tape Library Specifications Make/Model: Recording Technology Compressed Capacity Transfer Rate Buffer size Encryption Capability Accessories provided Warranty Qty: 01 Configuration Details Backup Solution S/N I1 I2 License/Support details Backup Software Lic Backup Software Support License/Support Offerings Qty. ********* CCIL-Confidential Page 18 of 27

19 Annexure-IV Format for Commercial Proposal Vendor shall furnish commercials details in the following format: S/N Product Description Qty Unit Price (Rs.) A1 VMware ESX Servers 03 A2 VMware Management Server 01 A3 Backup Server 01 A4 Datafeed Server 01 A5 Firewall Management Server 01 B1 SAN Storage VMware Infrastructure 01 Sub-Total C1 SAN Switches 02 D1 Network Switches 02 Sub-Total E1 VMware ESX Server Enterprise Edtn SW Lic 12 E2 VMware Infrastructure support 12 E3 VCMS Management Server SW Lic 01 E4 VCMS support 01 E5 VMware Infrastructure implementation & Migration cost Sub-Total F1 Server Racks 02 G1 KVM Switches 02 Sub-Total H1 Tape Library I1 Backup Software Lic cost I2 Backup Software support cost I3 Backup Solution Implementation cost Sub-Total Total VAT Octroi Service Tax Total Amount ( All Inclusive) Total (Rs.) ********** CCIL-Confidential Page 19 of 27

20 5: Procedure / Instructions for submitting Proposal 5.1 Envelope Format: - Pre-qualification Eligibility Criteria along with the supporting documents (1 copy) in one sealed cover. - Technical Proposal (1 copy) in one sealed cover. - Commercial Proposal (1 copy) in one sealed cover. Each hard copy set viz. Pre-qualification Eligibility Criteria, Technical Proposal and Commercial Proposal of the RFP should be enclosed in separate sealed covers super-scribing Pre-qualification, "Technical Proposal" and Commercial Proposal respectively. The covers containing Pre-qualification, Technical Proposal and the Commercial Proposal should be put in another single sealed envelope super-scribed Implementation of Windows Servers & VMware Infrastructure at CCIL premises in Mumbai- Dadar (West). (Note: Prices should not be indicated in the Pre-qualification and Technical Proposal.) Each copy of the RFP should be a complete document and should be bound as a volume. The document should be page numbered and appropriately flagged and must contain the list of contents with page numbers. Different copies must be bound separately. Any deficiency in the documentation may result in the rejection of the Proposal. The Vendor is expected to examine all instructions, forms, terms & conditions, and scope of work in the RFP Document and furnish all requisite information as stipulated herein. 5.2 Eligibility criteria Vendors should be meeting all the requisite prequalification criteria as detailed in section Technical Proposal The Technical Proposal, besides the other requirements of the RFP, shall comprise the following: - Hardware configuration / specifications should be meeting the minimum requirement as detailed in section 5-Annexure- I. - Scope of Work as detailed in section 5 Annexure- II. - Specifications of the Hardware required as detailed in section 5-Annexure- III. CCIL-Confidential Page 20 of 27

21 - Manpower Details as in section Deviations from the RFP Terms & Conditions as in section Commercial Proposal The Commercial Proposal, besides the other requirements of the RFP, shall comprise of the following: Commercial Proposal as detailed in section 5 Annexure IV The vendor shall indicate in the template prescribed, the unit rates and total Proposal Prices of the equipment / services, it proposes to provide under the Contract. Prices should be shown separately for each item as detailed in RFP Document. In absence of said information, a proposal may be considered incomplete and be summarily rejected. It must be clearly understood that the Scope of Work is intended to give the Vendor an idea about the order and magnitude of the work. It shall be the responsibility of the Vendor to fully meet all the requirements of the Scope of Work. If during the course of execution of the project any revisions are required to meet the goals of Scope of Work; changes shall be carried out within the current price without any impact to the CCIL. The Invoicing should be made in accordance with applicable tax norms. The prices should be excluding taxes and other charges as may be applicable in relation to the activities proposed to be carried out. Prices quoted in the proposal must be firm and final and shall not be subject to any upward revisions. CCIL reserves the right to negotiate the prices quoted in the proposal to effect downward modification. The Proposal Prices shall be indicated in Indian Rupees (INR) only. Prices in any form or by any reason should not be revealed before opening the Commercial Proposal, failing which the offer shall be liable to be rejected. 5.5 Proposal Validity Proposals shall remain valid for 90 days from the last date of submission. A proposal valid for a shorter period may be rejected as non-responsive. CCIL reserves the right to request the Vendor to extend the validity of the proposal through official correspondences. 5.6 Local Site Conditions It will be incumbent upon each Vendor to fully acquaint himself with the local conditions and other relevant factors at the proposed site which would have any effect on the performance of the contract and/ or the cost. The Vendors are advised to visit the proposed Site at their own cost. The Vendor is expected to make a site visit to the proposed Site facility to obtain for himself on his own responsibility all information that may be necessary for preparing the proposal and entering into contract. Obtaining such information shall be at Vendor s own cost. 5.7 Proposal Evaluation Pursuant to the pre-qualification criteria, Vendors will be short-listed for technical proposal. Technical proposals will be considered only for the Vendors who succeed CCIL-Confidential Page 21 of 27

22 the prequalification criteria. CCIL will review the technical proposal of the short-listed Vendors to determine whether the technical proposals are substantially responsive. Proposals that are not substantially responsive are liable to be disqualified at the discretion of CCIL CCIL will first evaluate the technical proposal followed by commercial proposals. 5.8 Liability of the CCIL: CCIL will not be liable to pay expenses or losses which may be incurred by any Vendor direct or indirect in preparing and or submitting this RFP. No responsibility will be attached to any officer of CCIL for premature opening or the failure to open a RFP not properly addressed and identified. The Vendors are required to submit the Prequalification, Technical and Commercial Proposal as per the prescribed formats. This section provides the outline, content and the formats that the Vendors are required to submit in their Technical and Commercial Proposals. 5.9 Format for proposal submission: Prequalification Check list (For placing in separate envelope) S/N Description Supporting documents for year of incorporation and nature of Business should be enclosed Completion certificates in the format as detailed in sec duly signed by the customer A copy of MOU between OEM and vendor Relevant part of Audited Annual Report showing turnover and profitability. A declaration by the Vendor for providing a) Facility to provide 24*7 support with inventory available in India. b) Immediate telephonic support / onsite support within four hours, if required. Document Attached (Y/N) Profile of Vendor (Use additional sheets, if required) Company Name: Principal Business Activity: Year of Incorporation: (Supporting document for registration & year of incorporation should be enclosed) Head Office Address: Tel. No: CCIL-Confidential Page 22 of 27

23 Fax No: Address: Regional Office Address: Fax No: Tel. No: Address: Area / Office Address: Fax No: Tel. No: Address: Place / Location from where project phase & subsequent maintenance support would be provided: Address: Fax No: Tel. No: Address: Year of commencement of operation: Experience Details. Client List: For Windows / VMware Infra & Backup Solution Implementation S/N 1. Name, Address, of the Client Contact No. / e- mail, of client reference Details of work done for Windows / VMware Infra & Backup Solution Contract Value Work Commencement Date Work Completion Date 2. Note: Above information shall be supported with completion certificate from the CCIL-Confidential Page 23 of 27

24 customer User Feedback. The Vendor shall submit User Feedback from clients for whom they have carried out jobs of similar nature covering data centre commissioning with a contract value indicated in earlier format (User Feedback should be furnished for at least all the client listed in section above along with proof of each of the work orders executed and completion certificate from the clients for whom these works have been carried out. Incomplete feedback without client's address, signature etc. will not be considered for evaluation) Feed back Ratings Parameter Excellent Good Satisfactory Poor Implementation of Windows / VMware Infra & Backup Solution as per the requirement. Adherence to Delivery Schedules of material Adherence to time schedule Overall feed back about Implementation of Windows / VMware Infra & Backup Solution Support during Warranty (Put check in boxes for applicable ratings) Escalation Matrix: Escalation Matrix for Severity Time Responsibility Implementation of Windows / VMware Infra Level 1 Immediate Site Engineer & Backup Solution Level 2 After 2 Hrs. Project Manager Level 3 After 4 Hrs. Director / owner Contact Details Name: Office No.: Mobile No.: id.: Name: Office No.: Mobile No.: id.: Name: Office No.: Mobile No.: id.: CCIL-Confidential Page 24 of 27

25 6.9.6 Manpower Details. The Vendor should provide a detailed resource deployment plan to ensure that technically qualified staff is available to deliver the project. The Vendor should provide the summary table of details of the manpower that will be deployed on this project for implementation along with CVs S/N Type of Resource Project Manager Technical Head Other Engineers No. of Resource Key Responsibility Qualification & Certification Area of Experience and years Deviation from RFP terms and Conditions S/N Section Clause No Page No Deviation and Variation Remark.. Note: If any deviations from technical specifications are warranted, reasons for such variation should be specified. Whether such variations add to improvement of the overall performance of the systems, if any, should be specifically mentioned and supported by relevant technical documentation as required above. CCIL-Confidential Page 25 of 27

26 Commercial Proposal Letter To, The Chief Technology Officer, The Clearing Corporation of India Ltd, 6th Floor, Trade Wing C Kamala City, Lower Parel, Mumbai Sub: Implementation of Windows Servers / VMware Infrastructure at CCIL premises in Mumbai-Dadar (west) Sir, We, the Vendor, having read and examined in detail all the RFP documents in respect of the subject work, do hereby propose to provide services as specified in the RFP documents number, CCIL/IT/VR/10/027 dated June 17, 2010 as under Price and Validity All the prices mentioned in our RFP are in accordance with the terms as specified in the Tendered documents. All the prices and other terms and conditions of this RFP are valid for a period of 90 calendar days from the date of opening of the RFP. We hereby confirm that our RFP prices include all taxes. We hereby agree that if any income tax, surcharge on Income Tax, Professional and any other corporate Tax is altercated under the law, we shall pay the same. Pricing We further confirm that the prices stated in our proposal are in accordance with your Instruction to Vendor included in RFP documents Qualifying Data We confirm having submitted the information as required by you in your Instruction to Vendor. In case you require any other further information/ documentary proof in this regard before evaluation of our RFP, we agree to furnish the same in time to your satisfaction. Proposal Price We declare that our Proposal Price is for the entire scope of the work as specified in the Schedule of Requirements and RFP documents. These prices are indicated in respective columns of Format of Commercial Proposals along with our response to RFP. CCIL-Confidential Page 26 of 27

27 Submission of Performance Bank Guarantee We hereby declare that in case the contract is awarded to us, we shall submit the contract performance guarantee bond valid for 3 years in the form prescribed by CCIL. We understand that our RFP is binding on us and that you are not bound to accept a RFP you receive. Thanking you, Yours faithfully, (Signature of the Vendor) Printed Name Designation Seal CCIL-Confidential Page 27 of 27