EPB UPDATE. North American Power Credit Organization September 12, 2013

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1 EPB UPDATE North American Power Credit Organization September 12,

2 FIBER OPTICS 2

3 Chattanooga s Fiber Network Fiber-To-The-Home A GPON-Gigabit Passive Optic Network Two multiple 10 gig fully redundant rings 11 Super Nodes & 5 Remote Nodes Central Office-GPON Electronics 91 miles of Transport fiber 784 miles of Feeder fiber 3,353 miles of Distribution fiber 4,000+ miles of Drop fiber 3

4 Fiber Network Build Out 4

5 Fiber Network Build Out 5

6 Fiber Optics Customers # of Customers 60,000 52,379 50,000 40,000 41,560 30,000 31,465 20,000 10,000-2,275 2,295 2,332 2,444 12,

7 Fiber Optics Operating Data in 000 s 110,000 Revenue Operating Expenses (ex. Depreciation) Change in Net Assets 93,613 90,000 80,715 70,000 66,502 67,416 50,000 45,597 57,703 47,493 30,000 16,296 18,287 22,717 34,345 10,000 (10,000) 18,198 10,808 12,231 6,625 8,622 8,890 1,347 1,156 1,246-3,830 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 Budgeted FY

8 Payment in Lieu of Taxes City of Chattanooga 000 s $ 7,000 6,000 Electric Fiber Optics 5,220 5,518 5,790 5,891 5,000 4,000 3,000 2,986 3,132 3,380 3,877 2,000 1,

9 Fiber Benefits to Electric System in 000 s $ 25,000 Allocations Access Fees 21,625 20,000 15,000 11,764 17,153 7,765 18,775 8,223 10,057 10,000 4,469 5,000-1,677 2,154 1,677 2,135 4, ,096 7,295 9,388 10,552 11,568 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 Budgeted FY

10 Electric Operating Data in 000's 680, , , , , , , , , , , , , , , , , , , ,000 80,000 61,675 65,563 67,544 79,649 79,750 77,691 80,138 (20,000) 12,179 7,775 (3,085) 4,749 5,606 7,543 (17,733) FY 2008 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 Budgeted FY 2014 Revenue Purchased Power Operating Expenses (ex. Depreciation) Change in Net Assets 10

11 Electric Operating Data Excluding Fiber Optics (in 000's) 640, , , , , , , , , , , , , , , , , , , ,000 40,000 63,017 67,271 70,821 85,485 87,260 86,133 89,392 (60,000) 9,876 4,671 (9,088) (29,627) (11,492) (11,202) (11,768) FY 2008 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 Budgeted FY 2014 Revenue Purchased Power Operating Expenses (ex. Depreciation) Change in Net Assets 11

12 SMART GRID 12

13 EPB Smart Grid Characteristics Intelligent Interactive Self-healing 13

14 EPB s Smart Grid is based on melding an electric distribution network with a fiber optics communications network 14

15 EPB s Electric System 3,000 Industries 145,000 Dwellings 22,000 Businesses 15

16 EPB s Fiber Network 3,000 Industries 145,000 Dwellings 22,000 Businesses 16

17 EPB s Smart Grid 17

18 EPB Corporate IT Architecture Computer Architecture 18

19 EPB Corporate Software Systems Integration Automation Across Boundaries Internet Headend Network Citrix EPB.NEt Rugged Com FTP EPBFI.COM Video Obvient SCADA CGI GTECH Power Plan Cascade Compliance Suite Team Mate ETL / DWH Sharepoint OPEX Johnson Controls Fuel MGMT Neustar Cognos enquesta Logicall Inovah One Domain PROPHIX ABRA OSS/BSS Debt Master PBX inova Intelliteam Knowledge Base IVR CTI System MGMT Tools and Back Office Suite Active Directory SGMS Tantalus Call Parrot Contact Center Netback VTL NetCool Vault BEZ Communicator Business Analytics ION MV90 Dispatch V.mail Web Helpdesk 19

20 Smart Grid Systems Integration 20

21 EPB Smart Grid Major Process Automation Mobile Workforce Automation 21

22 22

23 Minutes o Interruption Interruptions per customer System Reliability Jan 2009-Jun 2013 SAIDI SAIFI J-09 A-09 O-09 D-09 F-10 A-10 J-10 A-10 O-10 D-10 F-11 A-11 J-11 A-11 O-11 D-11 F-12 A-12 J-12 A-12 O-12 D-12 F-13 A-13 J

24 Smart Grid Performance SAIDI SAIFI EPB (3/11) Before Smart Grid EPB (6/13) After Smart Grid Top Quartile Based on 2011 IEEE benchmark study of 90 various size utilities across the country 24

25 U158 U157 U161 U196 U90 U24 U162 U6 U56 U41 U21 U7 U164 U82 U63 U133 U67 U123 U55 U201 U8 U109 U38 U20 U17 U146 U129 U1 U68 U120 U23 U65 U108 U88 U87 U110 U95 U58 U60 U14 U205 U29 U125 U80 U51 U49 U204 U207 U208 U9 U53 U98 U160 U84 U132 U121 U159 U22 U10 U16 U203 U209 U47 U25 U83 U44 U128 U202 U12 U52 U130 U43 U117 U114 U61 U131 U104 U116 U62 U15 U40 U94 U85 U64 U57 U76 U206 U134 U127 U126 Minutes Utility 2011 SAIDI_IEEE 1st Quartile 2nd Quartile 3rd Quartile 4th Quartile 25

26 U162 U158 U63 U201 U21 U41 U56 U82 U6 U196 U164 U24 U7 U55 U90 U20 U8 U15 U38 U123 U161 U68 U67 U23 U109 U49 U47 U128 U53 U108 U58 U29 U17 U60 U1 U98 U87 U51 U88 U208 U120 U65 U203 U133 U160 U207 U205 U80 U129 U22 U202 U43 U9 U16 U159 U25 U44 U209 U83 U110 U95 U125 U12 U40 U132 U131 U121 U85 U10 U14 U94 U61 U114 U130 U116 U104 U84 U134 U117 U62 U127 U206 U52 U146 U57 U64 U204 U126 U76 U157 Interruptions Utility 2011 SAIFI_IEEE 1st Quartile 2nd Quartile 3rd Quartile 4th Quartile 26

27 Direct Customer Impacts Individual Events July 5, % Improvement 42,000 less customers affected January 17, % Improvement 8,056 less customers affected January 14, % Improvement 11,258 less customers affected 27

28 46KV Circuit & 12KV Substations Affected The fallen tree caused a fault on Concord 406 serving three 12kv distribution substations East Brainerd (EBR), Jenkins Road (JEN) and Pine Ridge (PIN). JEN EBR PIN CNC 28

29 29

30 6:51:09 PM 11,258 customers lose power 30

31 6:51:37 PM Service restored to 10,000 customers Before the 46kv breaker completed the reclose cycle, the distribution automation sensed the loss of voltage, automatically opened and closed switches to reroute power from adjacent 12kv lines. 31

32 6:51:52 PM Service restored to another 800 customers As the 46kv breaker completes the reclose cycle and locks out, the 46kv automation identifies the fault location, then opens and closes switches to energize two of the three stations. 32

33 6:55:04 PM Service restored to 289 customers A dispatcher opens the PIN 201 breaker and closes the first PCR on the PIN 201 circuit. The 289 customers between these two points now have electric power service. 33

34 6:57:47 PM All service restored A dispatcher now opens the PIN 202 breaker and closes the first PCR on the PIN 202 circuit. The remaining customers between these two points now have electric power service. All electric services restored 34

35 Summary January 14, 2013 Storm 11,258 customers lost power due to a tree falling from outside of a right-of-way All customers restored through automation or remote operation within 6 minutes and 38 seconds Minimum number of switching operations required to restore service: 44 Mileage between switches: 315 Restored to normal through automation Without automation several hours of manual switching would have been required to restore service

36 Smart Grid Storm Performance July 5, ,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 Actual Response Without Smart Grid Customers Out of Service: 37,000 Customers Saved: 42,000 Truck Rolls Avoided: 500+ OT Savings: $1,400, 000 All customers on 17 hours earlier Last customer on 1 ½ days earlier

37 Thank You

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