Dutch-Bangla Bank Limited

Transcription

1 Dutch-Bangla Bank Limited Bid document To purchase a centralized Sanction Screening Application (SSA) for the Anti Money Laundering Activity having interface with all the Applications that handles customer information Tender Reference: DBBL/100/17/TENDER/2015/ Schedule Serial No.: June 18, 2015 IT Operation Division, 3 rd Floor, House # 47, Road # 9/A, Dhanmondi, Dhaka 1209, Bangladesh, Tel: , Fax: , chowdhury.shamsur@dbbl.com.bd 1

2 Dutch-Bangla Bank Limited IT Operation Division Head Office, 3rd Floor, House No # 47 Road No #9A, Dhanmondi, Dhaka-1209 Url: Sealed tenders are hereby invited in two envelope systems to purchase a centralized Sanction Screening Application (SSA) for the Anti-Money Laundering Activity having interface with the Applications that handles customer information like Core Banking, Mobile Banking, Agent Banking, Remittance, Card Management Software, SWIFT etc. It should be web based software that must run on Linux/Unix platform with Oracle Database. The software application must have at least 3 installations in renowned international Banks having worldwide branches and at least 5 million customers. The tender schedule will be available from the IT Operation Division of the Bank from a.m. to 3.00 p.m. on all working days between 21st June 2015 to 9th July, The offer will be received up to 3.00 p.m. on 12th July, 2015 and the tender box will be opened at 3.10 p.m. on the same day in front of the bidders, if any. The Bank authority reserves the right to accept or reject any or all offers, in part or full. Query: ext , Head of IT Operation Division 2

3 Dutch-Bangla Bank Limited IT Operation Division, Head Office House # 47, Road # 9/A, Dhanmondi, Dhaka 1209 RFP for centralized Sanction Screening Application (SSA) Technical Offer 1. Particulars of Principal Company: a) Name of the Company : b) Address : c) Contact Person : d) Telephone No. : e) 2. Particulars of Local Partner (if any): a) Name of the Company : b) Address : c) Contact Person : d) Telephone No. : e) 3. Experience of the Company in supplying, installing & setup of the centralized Sanction Screening Application in Banks. Please mention at least 3 installations (with Bank s name, address, contact person, contact number, address etc.) in 3 international renowned Banks having worldwide branches and atleast 5 million customers. 3

4 4. Dutch-Bangla Bank Limited (DBBL) is the fastest growing Bank and technologically top ranked bank in the country. DBBL is having Centralized Core Banking System, Credit Card System, Mobile Banking System, Agent Banking System, Remittance System, SWIFT etc. Now DBBL is going to implement Sanction Screening Application with existing and upcoming new features. Sanction Screening Application Core Banking Software (Flexcube UBS 11.2) Remittance System (in house) Agent Banking (Mistral) Sanction Screening Application Mobile Banking (Sybase/ in house) SWIFT Alliance Credit Card System Card Suite by Tieto 4

5 5. Technical Specifications for Sanction Screening Application: SL Requirements Quoted Specification (In the quoted specs please write if the feature is available, to be customized (along with time line) or not to be provided) Remarks 1 Technical Specifications a. Must be web based application and should run in all standard web browsers specially in Internet Explorer, Mozilla, Chrome etc. b. Web Application server should run in Apache/Apache Tomcat. c. Database should be Oracle. d. The application should be capable enough to handle 10 million customers. e. Application should be highly parameterized so that any new requirements given by Bangladesh Bank can be accommodated. f. The application should have web service facility which can accept single data and batch data for sanctioning customers from a client program calls. Therefore we can comply KYC/AML regulations against UN, OFAC, EU or other locally / internationally recognized sanctioning sources for our different banking channels i.e. customer accounts (Core Banking, Mobile Banking, Agent Banking, Card Management Software, SWIFT payments, NRB remittances etc.) g. At least 3 installations in 3 renowned international Banks having worldwide branches and atleast 5 million customers. h. OS: UNIX/LINUX 5

6 SL Requirements Quoted Specification (In the quoted specs please write if the feature is available, to be customized (along with time line) or not to be provided) Remarks 2 Search Screening a. The search engine performs several logic tests to produce possible matches, such as detection of anagrams, inversion of letters, misspellings, abbreviations, phonetics similarities, synonyms and aliases. b. Searching parameters should be dynamic i.e. teller can search on different or combined data. And Search input can be mixed up with different languages i.e. there can several letters of multiple languages within a word. c. Search result should come in tabular format and should have export facility in Excel and PDF. d. For Every search, a report will be generated with unique serial number, input and output data. e. There should be audit log for each activity in this screen. For example, when a teller visits the screen, the audit should be generated. When a search operation is happened then also log should be generated. And each log record should be self explained about the operation and it saves also the user id, operation time of the user. f. If a name exists in different sanctioning source, then the search output will come in a single screen with multiple record mentioning the sanctioning source name. 3 Data Uploading a. Data uploading facility should support all internationally recongnized sanctioning 6

7 SL Requirements Quoted Specification (In the quoted specs please write if the feature is available, to be customized (along with time line) or not to be provided) Remarks source. And should have the facility to maintain our own list. Data can be in multiple languages. b. There should be facility to define several customer groups and we can add or remove a customer with or from different groups. Therefore there should be two toggle list boxes. c. There should be history of each uploaded data. For example: if a UN xml is uploaded, the previous uploaded xml will go to archive. And activity log will be generated. 4 Auto update of sanctioning List a. There should be facility to link data between different sanctioning source. For example: we can link a record in UN source with another record with different name in NBR source. 5 Sanctioning a. Batch Processing i. There should be a configurable scheduler in which we can set the time interval to search our existing 10 million customers and sanctioning those individuals. There should not take more than 10 minutes for the entire operation. ii. iii. After sanctioning, the report should be generated for black list customers. And there must be facility to mark TRUE/FALSE for individuals after reviewing the result. There should be log for the generated reports. Therefore when we search a particular customer, the search screen 7

8 SL Requirements Quoted Specification (In the quoted specs please write if the feature is available, to be customized (along with time line) or not to be provided) Remarks must show the historical information of the customer by describing when he was included in and excluded from several sanctioning list. iv. There should be log for scheduler configuration. b. Real Time i. Integration Should be established to our CBS, Mobile Banking, Agent Banking, Remittance System, Credit Card System, SWIFT etc for screening of new customers and/ or transactions to existing customers accounts/cards. ii. iii When a new customer is registered in CBS, Mobile Banking, Agent Banking, Remittance System, Credit Card System by a teller, the customer should be sanctioned before authorization. So if the customer comes in black list, the teller screen must have the facility to indicate FALSE mark the search for sanctioning the customer. And activity log will be generated. Same facility is required while doing transactions in existing accounts ***Separate sheet may be used if required. 8

9 6. TERMS & CONDITIONS: i. The participant company must submit the offer in two envelope system on or before 12th July by 3.00 PM. The first envelope will contain the technical offer and the second envelope will contain the financial offer. The two envelopes must be covered in a large envelope. All the envelopes will contain the full name and address of the participant company. The name, address and telephone number of the contact person should be mentioned in the forwarding letter submitted with the technical offer. ii. iii. iv. 01 (one) year warranty should be provided for the software. Warranty period will start after successful installation and operation of the system, and the AMC will start after the end of the warranty period All the pages of the RFP as well as all the offered documents should be duly signed by the authority of the bidder. Proper documents and data sheet have to be provided for indicating all the specification is present in the offered software which is stated in the required specification, feature and description. v. All prices to be quoted in US Dollar. VAT, Tax, AIT etc. (if any) will be borne by the Bank. vi. vii. viii. ix. All quoted price should include delivery, installation, implementation, customization, testing and training cost etc. Customization, installation, testing, training and commissioning should be provided by the vendor. Gyantt chart to be provided for the total project. The successful company must submit original technical and user manuals of the software at the time of delivery of the software to the Bank. x. Photocopy of all the relevant documents should be submitted with the offer including: xi. xii. xiii. xiv. xv. a. Valid Trade License b. GIR/TIN certificate c. Proof of experience as desired in the earlier section of this schedule The offers should have validity for at least 6 (six) months. The authority reserves the right to relax, change or drop any of the terms and conditions of the RFP without any further notice. The Bank shall not be under any obligation to accept the lowest quotation. The Bank authority reserves the right to accept or reject any or all, in part or full offers without assigning any reason. Payment terms for software is under: 50% of the cost will be paid in advance against a Bank Guarantee (BG) of equivalent amount with a validity of one year. The BG will be released after going live of all modules. If within one year the UAT is not completed, the BG has to be extended for a mutual period else DBBL will redeem the BG in the last fortnight of the 12th month of the BG period. If BG is not provided, 50% of the cost will be released after one week of going live of all modules. 30% after four weeks of going live of all modules. 20% after three months of going live of all modules. VAT, Taxes, AIT etc. will be borne by the Bank, if any. 9

10 Dutch-Bangla Bank Limited IT Operation Division, Head Office House # 47, Road # 9/A, Dhanmondi, Dhaka 1209 Financial Offer for centralized Sanction Screening Application (SSA) 1. Name of the Principal Company : 2. Name of the Local Partner (if any) : 3. Quoted price : Sl No Items License Cost : for unlimited License for users, branches, sites, servers, customers, accounts, transactions etc. for supply of product as per RFP including all the features. Implementation Cost: Installation, customization, implementation, Training, UAT including boarding, lodging, air fare, local transport etc. Total Price in US Dollar (VAT, Taxes, AIT etc. will be borne by the Bank, if any) 4. Annual Maintenance Charge: a) Annual Maintenance Charge:. % of license cost per year. VAT, Taxes, AIT etc will be borne by the Bank, if any. Authorized Signature 10