IBM United States Announcement , dated November 27, 2007

Transcription

1 IBM United States Announcement , dated November 27, 2007 IBM CommonStore for Lotus Domino, V8.4 and IBM CommonStore for Exchange Server, V8.4 deliver a total messaging system archival and retention management solution Description...3 Product positioning... 4 Offering Information...5 Publications... 5 Technical information...5 Software Services...8 Ordering information...8 Terms and conditions IBM Electronic Services...11 Prices...12 Order now...12 At a glance Headlines and litigation are driving the need for organizations of all sizes to improve their ability to improve compliance and manage more effectively. New rules and regulations across the globe require the ability to quickly and cost-effectively respond to legal discovery requests. IBM CommonStore V8.4: Provides the capability to perform legal discovery on a particular topic by searching across s that have been previously archived. Helps reduce operational issues introduced by the growing size of an system. Archives in order to automatically manage mailbox size, reduce storage costs, and improve server performance. Supports IBM Lotus Notes Domino 8.0 and Microsoft Exchange For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: YE001 Overview In today's on demand world, is a core tool to conduct business transactions and generates a high volume of critical business information. It is estimated that businesses will generate 80 billion s alone in At the same time, compliance requirements for archiving critical business information are getting even tougher with new Federal Rules of Civil Procedure in the U.S., and similar regulations worldwide. Organizations are under increasing pressures to establish scalable and secure archive management systems that can protect business-critical assets, deliver information as needed to end users, meet the demands of regulatory compliance, and enhance the speed and responsiveness of production systems. IBM CommonStore for Lotus Domino, V8.4 and CommonStore for Exchange Server, V8.4 are IBM messaging system archival and retention management products that can be used by IBM Lotus Domino and Microsoft Exchange customers to: Comply with regulations, produce records when required, enable good corporate governance, supervision, and monitoring for non-compliance, and facilitate electronic discovery Manage as a record and ensure compliance by retaining and disposing records based on regulatory and legal requirements via integration with IBM Records Manager Reduce operational issues introduced by the growing size of by periodic archiving, and improve and control mail server IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 performance by off-loading infrequently accessed and attachments Improve the ability to locate, search, and archive local IBM Lotus Notes Domino mail files (.nsf) and Microsoft Exchange mail files (.pst) Increase operational and administrative efficiencies by reducing the backup/restore window cycle times Enable easier messaging system version-to-version upgrades and server consolidation Increase end-user productivity with extensive search and retrieval capabilities from the archive, even after years of storage, simply from the native client interfaces or from the archive repository interface Exploit a virtual storage management system and deploy the appropriate device depending on the life-cycle value of the content Establish a scalable and secure back-end archive management repository, which is virtually unlimited in growth Extract knowledge buried in and other electronic messaging in order to leverage this content just like any other content type CommonStore has an optional feature that enables searches across all archived mailboxes in order to effectively respond to legal discovery, internal investigation, and audit requests. The IBM Search for CommonStore for Exchange Server, V8.4 and IBM Search for CommonStore for Lotus Domino, V8.4 features have an easy-to-use Web interface that allows specified users (compliance and litigation officers) to perform electronic discovery steps on s stored in Content Manager by CommonStore. IBM Search for CommonStore V8.4 lets you: Allow authorized agents (legal officers, compliance officers, and so on) to search across personal mailboxes already archived by CommonStore Locate business-critical records in the archive through advanced search features (To, From, CC fields, as well as attachment content) Respond to requests to demonstrate adherence to corporate-compliance plans Respond to legal requests for electronic discovery of , either associated with litigation, with internal investigation, or audit Create result sets of records for further analysis or export (for example, by or to in-house or outside legal counsel as part of electronic discovery) New in CommonStore for Lotus Domino, V8.4 and CommonStore for Exchange Server, V8.4 customers: Support for Lotus Domino 8 Support for Microsoft Exchange 2007 Auto-discovery of Microsoft Exchange PST files Installation simplification Improved de-duplication and restoration of messages Improved end user search performance CommonStore for Exchange Server archiving support for Microsoft Outlook Web Access (OWA) via proxy servers Support for DB2 as a data store for Domino servers Support for IPv6, which increases the number of addresses available for networked devices Corporate Active Directory no longer needs to be extended for Exchange archiving Support for manual re-stubbing and configurable stub text in CommonStore for Exchange Server Note: For Auto-discovery of Exchange PST files, IBM Manager, included with CommonStore, must be installed. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Key prerequisites Refer to the Hardware requirements and Software requirements sections for details. Planned availability dates November 30, 2007 (electronic software delivery) December 7, 2007 (media and documentation) Description To thrive in today's on demand world, companies need to get information into the hands of the right people easily and cost effectively. With new enhancements across its enterprise content management portfolio, IBM delivers a comprehensive, integrated suite of products that enables organizations to simplify content management and deliver information on demand with ease. The IBM ECM portfolio products deliver robust, integrated solutions to support the archival of business critical information, helping organizations to cost-effectively manage the growth and performance of their systems while meeting their governance and compliance goals. IBM CommonStore for Lotus Domino and IBM CommonStore for Exchange Server (CommonStore) provide comprehensive messaging system archival and retention management capabilities for corresponding messaging systems. CommonStore provides automated policy-driven and ad hoc user-driven archive capabilities, with easy retrieval from the standard client user interface of specific messaging systems (for example, IBM Lotus Notes, Domino Web Access, Microsoft Outlook, and Outlook Web Access Clients). Once archiving policies are defined and implemented, major problem areas created by the rapid growth of messaging systems can be tackled such as performance issues, increasing storage requirements, operational difficulties, and compliance and regulatory record-keeping challenges. When CommonStore is used with IBM enterprise content management repositories, it is possible to access an archived messaging system's content not only from messaging system clients, but also from archive repository clients and from other applications using an archive repository's open application programming interface. This enables content that is buried in messaging systems to be leveraged by other applications. CommonStore's tight integration with IBM Content Manager and IBM Records Manager products delivers records enablement for an archived messaging system's content. In combination with IBM FileNet Records Crawler, which works with Windows NTFS file content, users can now solve broader compliance issues by archiving as well as well as other file system content into a common repository. Also, CommonStore together with IBM Tivoli Storage Manager delivers enhanced storage device support, which provides flexibility to deploy appropriate devices, depending on the life-cycle value of the content. CommonStore solutions provide capabilities to: Keep important messages, associated attachments, documents (any IBM Lotus Domino application databases, Microsoft Exchange Public Folder shared documents,.pst files), at the back-end archive management system's long-term storage external to messaging systems Define flexible archive policies with automatic policy driven, rule-based, or user-initiated archive capabilities Retrieve archived content from the back-end archive repositories with standard messaging system client (that is IBM Lotus Notes or Microsoft Outlook Client) with a simple button click even if information has been archived for several years Retain and dispose records based on regulatory and legal requirements with its tight IBM Records Manager integration Enable easier messaging system version-to-version upgrades and server consolidation Help comply with regulatory, legal, and corporate policy requirements for long-term information retention Store and manage content from Windows NTFS file systems and network drives by incorporating IBM FileNet Records Crawler into the solution IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 CommonStore Solution Overview CommonStore is a middleware server between the mail server systems (Lotus Domino or Exchange Server) and the back-end archive management system. CommonStore does not store data or document, but defines and manages what to archive, when to archive, and how to archive from a mail system to a back-end archive management system. These enterprise content management technologies provide not only archive management capabilities, but also offer a complete content management solution, for any content type such as document, Web content, image, fax, and rich media across diverse business processes and applications. Once deployed, the same infrastructure is ready to be deployed to address multiple requirements, which translates to a lower Return On Investment (ROI). Section 508 of the U.S. Rehabilitation Act IBM CommonStore for Lotus Domino and IBM CommonStore for Exchange Server are capable as of December 7, 2007, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested at IPLA and Subscription and Support considerations IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license. Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made. Product positioning IBM Search for CommonStore for Lotus Domino and Exchange Server V8.4 provides an easier-to-use discovery application interface that offers: Storage management of mailboxes Lower the TCO of the messaging system Long term retention of s for compliance regulatory purposes (supervision is not included) to meet country or state laws and industry regulations driven by legal or compliance departments (response to litigation) and requirements to regulations Search for CommonStore addresses the requirement for long-term retention of s through: Cross mailbox search of the archive, archived into CM by CommonStore True full-text search, attribute-based search including attachments and message body Search refinement Browser-based viewing Legal hold / release on search result sets Saving search results and creating folders Export of search results for further analysis or delivery Trademarks Domino, Lotus, Lotus Notes, DB2, Notes, and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft is a registered trademark of Microsoft Corporation. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Other company, product, and service names may be trademarks or service marks of others. Offering Information Product information is available via the Offering Information Web site Also, visit the Passport Advantage Web site Publications No publications are shipped with these products. The IBM Publications Center Technical information Hardware requirements: The exact configuration you need to support your environment with satisfactory response time will vary depending on the size of the objects you are working with and other factors. Individual display response times vary depending on workstation speed, memory, size of objects, and network and server workload. The following minimum configurations need to be evaluated and adjusted according to your unique requirements. Disk space recommendations described here are for product installation and working space only. The actual hard disk required varies, depending on your installation. The most current and complete information on hardware and software requirements for CommonStore and additional server descriptions are available in the Hardware requirements section at For AIX IBM eserver pseries 1 GB RAM 350 MB disk space for installation (including Text Analysis Framework) Run-time disk space depends on size of files to archive, trace, and log For servers running Windows operating systems PC (1 GHz Pentium processor equivalent, or higher) 1 GB RAM 350 MB disk space for installation (including Text Analysis Framework) Run-time disk space depends on size of files to archive, trace, and log Software requirements: Operating systems Server AIX 5.2, or AIX 5.3 Windows Server 2003 R2 Windows XP IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Client Windows XP Windows Vista IBM Lotus Domino / Notes support Lotus Domino 6.5, 7, or 8 including Lotus Notes 6.5, 7, or 8 clients Microsoft Outlook / Exchange support Microsoft Exchange 2003 (Server or Enterprise Server) Microsoft Exchange 2007 (Server or Enterprise Server) Microsoft Outlook XP, 2003 or 2007 Repositories supported Content Manager Enterprise Edition V8.3 (formerly called Content Manager for Multiplatforms) Content Manager for z/os, V8.3 (requires database connector + II4C) Content Manager for iseries V5.1 and V5.3 (only supported as archive by CommonStore for Lotus Domino on Windows) Content Manager OnDemand for Multiplatforms V8.3, and V8.4 Content Manager OnDemand for iseries V5.1 and V5.3 (requires Content Manager OnDemand for Multiplatforms on the client side) Content Manager OnDemand for OS/390 and z/os V7.1 (requires content Manager OnDemand for Multiplatforms on client side) IBM Tivoli Storage Manager V5.3.5, and V5.4 Note: For full-text search and Search to function properly, full-text search must be supported by CommonStore on the platform Content Manager is running on. Currently CommonStore supports full-text search on the following Content Manager platforms: AIX, Solaris/SPARC, Windows when running with DB2. Full text search for Oracle is not supported. Note: A prerequisite for CommonStore is a five user license (minimum) of IBM Content Manager, which is the Enterprise Content Management repository that stores the archived . Search V8.4 for CommonStore for Lotus Domino and Search for CommonStore for Microsoft Exchange Server Operating systems Windows Server 2003 R2 or Enterprise Server 2003 R2 AIX 5.2 and AIX 5.3 Database DB2 V8.2 Fix pack 12 DB2 Net Search Extender V8.2 Fix pack 9 Application server WebSphere Application Server V6.1 Document repository DB2 Content Manager V8.3 with latest Fix pack and V8.4 Windows, AIX and Sun Solaris Server requirements Lotus Domino or 7 Microsoft Outlook 2003 or 2007 IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Browser requirements Microsoft Internet Explorer v6.5.2 or 7 Additional information Content Manager for Multiplatforms V8.3 with FP3 or V8.4 DB2 V8.2 FP12, or later DB2 Net Search Extender V8.2 FP9, or later WebSphere V , or V6.0, or later CommonStore for Lotus Domino or for Microsoft Exchange Server V8.4 Microsoft Windows 2000 or 2003 AIX 5L V5.3 IBM Filenet Manager Planning information Direct customer support: Direct customer support is provided by IBM Operational Support Services Support Line. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services Support Line helps answer questions pertaining to usage and suspected software defects for eligible products. Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU ( ). Packaging IBM CommonStore for Exchange Server, V8.4 (5724-B85) Hardcopy Quick Start Guide for CommonStore for Exchange Server Hardcopy Quick Start Guide for IBM FileNet Manager V4.0.1 One CD for Quick Start Guide and documentation One CD for CommonStore for Exchange Server One CD for IBM FileNet Manager V4.0.1 IBM CommonStore for Lotus Domino, V8.4 (5724-B86) Hardcopy Quick Start Guide for CommonStore for Lotus Domino One CD for Quick Start Guide and documentation Two CDs for CommonStore for Lotus Domino IBM Search for CommonStore for Exchange Server, V8.4 (5724-B85) Hardcopy Quick Start Guide for Search for CommonStore for Exchange Server One CD for Search for CommonStore for Exchange Server IBM Search for CommonStore for Lotus Domino, V8.4 (5724-B86) Hardcopy Quick Start Guide for Search for CommonStore for Lotus Domino One CD for Search for CommonStore for Lotus Domino Security, auditability, and control IBM CommonStore for Lotus Domino and IBM CommonStore for Exchange Server use the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need. Ordering information This product is only available via Passport Advantage. It is not available as shrinkwrap. Product information Product Licensed function title Product group category IBM CommonStore for Exchange Content IBM Server Manager CommonStore IBM CommonStore for Lotus Domino Content IBM Manager CommonStore IBM Search for CommonStore Content IBM for Exchange Server Manager CommonStore IBM Search for CommonStore Content IBM for Lotus Domino Manager CommonStore PID Charge unit Program name number description IBM CommonStore for Exchange Server 5724-B85 Authorized User(s) IBM CommonStore for Lotus Domino 5724-B86 Authorized User(s) IBM Search for CommonStore for 5724-B85 Authorized Exchange Server User(s) IBM Search for CommonStore for 5724-B86 Authorized Lotus Domino User(s) Charge metrics definitions Authorized user An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user. Passport Advantage program licenses IBM CommonStore for Exchange Server Part description IBM CommonStore for Exchange Server CS for Exch Svr Auth User Lic & SW Maint 12 Mo from OEM or Restricted Use CommonStore for Exchange Svr Authorized User(s) License & SW Maint 12 Mo CommonStore for Exchange Svr Authorized User(s) SW Maint Annual Renewal CommonStore for Exchange Svr Authorized User(s) SW Maint Reinstatemnt 12 Mo IBM CommonStore for Exchange Server Part number D54XZLL D54T9LL E01P9LL D54TALL IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 Part description IBM Search for CommonStore for Exchange Server Search CommonStore Exchange AuthUser License & SW Maint 12 Mo Search CommonStore Exchange AuthUser SW Maint Annual Renewal Search CommonStore Exchange AuthUser SW Maint Reinstatement 12 Mo IBM CommonStore for Lotus Domino Part description IBM CommonStore for Lotus Domino CS Lotus Domino Auth User Lic & SW Maint 12 Mo from OEM or Restricted Use CommonStore for Lotus Domino Authorized User License & SW Maint 12 Mo CommonStore for Lotus Domino Authorized User SW Maintenance Annual Renewal CommonStore for Lotus Domino Authorized User SW Maintenance Reinstatement IBM CommonStore for Lotus Domino Part description IBM Search for CommonStore for Lotus Domino Search CommonStore Domino AuthUser License & SW Maint 12 Mo Search CommonStore Domino AuthUser SW Maint Annual Renewal Search CommonStore Domino AuthUser SW Maint Reinstatement 12 Mo Passport Advantage supply Program name/description CS for Exchg Svr V8.4.0 IBM CommonStore for Exchange Server, V8.4 ML MP Media Pack CommonStore for Lotus Domino V8.4.0 IBM CommonStore for Lotus Domino V8.4 ML MP Media Pack Search for CS for Lot V8.4.0 IBM Search for CommonStore for Lotus Domino V8.4 ML MP Media Pack SrchCS for Exchnge Svr V8.4.0 IBM Search for CommonStore for Exchange Server V8.4 ML MP Media Pack Part number D59HPLL E0304LL D59HQLL Part number D54Y0LL D54TBLL E01PALL D54TCLL Part number D59HRLL E0305LL D59HSLL Part number BF02VML BF036ML BF037ML BF030ML Passport Advantage customer: Media pack entitlement details Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. Search for CS for Lot V8.4.0 Entitled maintenance Part offerings description Media packs description number IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Search for IBM Search for BF037ML CommonStore for Lotus CommonStore for Lotus Domino Auth User Domino V8.4 ML MP Media Pack SrchCS for Exchnge Svr V8.4.0 Entitled maintenance Part offerings description Media packs description number Search for IBM Search for BF030ML CommonStore for Exchange CommonStore for Exchange Server Auth User Server V8.4 ML MP Media Pack CS for Exchg Svr V8.4.0 Entitled maintenance Part offerings description Media packs description number CM CommonStore for IBM CommonStore for BF02VML Exchange Server per Exchange Server, V8.4 ML Authorized User MP Media Pack CommonStore for Lotus Domino V8.4.0 Entitled maintenance Part offerings description Media packs description number CommonStore for Lotus IBM CommonStore for Lotus BF036ML Domino Authorized User Domino V8.4 ML MP Media Pack Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing: IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. License Information form number(s) Program Program name number Form number IBM CommonStore for Exchange Server 5724-B85 L-TBIR-76LENY, L-TBIR-76LD9U IBM CommonStore for Lotus Domino 5724-B86 L-TBIR-76LEGP, L-TBIR-76LD9U The program's License Information will be available for review on the IBM Software License Agreement Web site Limited warranty applies: Yes Warranty: IBM warrants that when the Program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the Program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 Program. IBM provides you with access to IBM databases containing information on known Program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program. Authorization for use on home/portable computer: The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees. Product name IBM CommonStore for Exchange Server IBM CommonStore for Lotus Domino No No Passport Advantage applies: Yes, and through the Passport Advantage Web site at This product is only available via Passport Advantage. It is not available as shrinkwrap. Agreement for Acquisition of Software Maintenance: The following agreement applies for maintenance and does not require Customer signatures: IBM Agreement for Acquisition of Software Maintenance (Z ) These products are licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zseries IBM Operational Support Services SoftwareXcel is an option if you want added services. Other terms Volume orders (IVO): No IBM Operational Support Services SoftwareXcel: Yes System i Software Maintenance applies: No IBM Electronic Services IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at Business Partner information If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. obuy/passportadvantage/paoreseller Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: callserv@ca.ibm.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks iseries, AIX 5L, System i, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, AIX, eserver, pseries, Domino, Lotus, Notes, Lotus Notes, z/os, OS/390, Tivoli, IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 DB2, WebSphere, S/390, zseries, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Pentium is a registered trademark of Intel Corporation. Windows, Windows Vista, and Microsoft are registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 13