IBM Integrated Removable Media Manager for the Enterprise on System z V1.1 provides automated tape media management for datacenters
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1 IBM United States Announcement , dated August 7, 2007 IBM Integrated Removable Media Manager for the Enterprise on System z V1.1 provides automated tape media management for datacenters Key prerequisites...2 Description...2 Product positioning... 4 Statement of direction...4 Reference information... 5 Offering Information...5 Publications... 5 Technical information...6 Ordering information...8 Terms and conditions IBM Electronic Services...11 Prices...11 Order now...12 At a glance IRMM is designed to provide: Consolidated, mainframe-class media management services A centralized repository, access control and administration Centralized monitoring and reporting Integration with z/os DFSMSrmm to provide a central point of management and control for open systems and z/os removable media management Access to a cluster of multiple physical libraries as one large logical library Dynamic sharing of resources across heterogeneous application boundaries and heterogeneous operating systems Security features to permit or prevent application access to tapes Virtualization of the media changer interface Dynamic drive and drive path configuration and provisioning for Tivoli Storage Manager For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: LE001 Overview The IBM Integrated Removable Media Manager for the Enterprise on System z (IRMM) is a robust middleware product for the open systems environment that is designed to help reduce the Total Cost of Ownership (TCO) for managing removable media in data centers. IRMM helps enable function from the mainframe's z/os operating system functional component IBM Data Facility Storage Management Subsystem (DFSMS) for open systems. IRMM collaborates with DFSMSrmm, which manages removable media resources for the z/os environment. IRMM helps enable z/os customers to manage tape media in the distributed environment and optionally tape media in the z/os environment from a single point of control. IRMM complements IBM's open storage software family to provide storage virtualization and advanced storage management for tape libraries and removable media. IRMM is an implementation of IEEE Standard 1244 for Media Management Systems. The IRMM package includes an adapter that enables Tivoli Storage Manager servers and storage agents to use the IRMM services. IRMM automatically configures drives for Tivoli Storage Manager and provides an audit trail and statistical data for the complete lifecycle of a tape cartridge. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 1
2 Through its tape library virtualization capabilities, IRMM can increase drive utilization, availability, and administrator productivity and efficiency. In addition, it combines the capacity from multiple heterogeneous libraries into a single reservoir of tape storage that can be managed from a central point. With IRMM, all applications can now share a common pool of tape drives. There is no longer a need for exclusively assigning drives to applications. Instead, IRMM is designed to distribute application workloads across all working tape drives so that users can gain substantial utilization benefits. Advanced monitoring and reporting capabilities of IRMM can increase administrator productivity. IRMM also provides reporting capabilities for error statistics. This data can be used by an administrator to do root causal analysis for problems, identify and correct performance bottlenecks, and perform preventive and predictive maintenance. For the most current information on IRMM, refer to the IRMM Web site at Key prerequisites Refer to the Hardware requirements and Software requirements sections for details. Planned availability date September 14, 2007 Description The need for a tape management system and/or library management system in the open systems environment has been a long-standing requirement by IBM customers. This is especially true for existing z/os DFSMSrmm customers who have asked for extensions to their existing tape management procedures and policies so that they are able to manage open systems. IBM is responding with a new product for this environment with the IBM Integrated Removable Media Manager for the Enterprise on System z (IRMM). IRMM is designed to provide the following functions: Consolidated, mainframe-class media management services IRMM is designed to consolidate all media management services for open systems. Services include tracking of the whole cartridge lifecycle as well as tracking of state changes, such as scratch and private, and changes of the location. Therefore, it is possible to locate a single cartridge within the enterprise. Additionally, IRMM provides the capability for grouping and pooling of resources. A centralized repository, with consolidated access control and administration In large customer environments, removable media management systems must be able to catalog hundreds to thousands of media, storing not only the media and their attributes, but also a history of access, duration of use, corresponding data about errors, and other necessary information. In addition, since it is possible to store the media separately from drives, the location of a medium must be known at all times, whether the location is a manually-managed store or an automatic library. IRMM's highly-scalable architecture provides such a central repository for tape resources in an enterprise. Furthermore, administrators are provided with a centralized tool for tape management related operations. These operations include access control as well as dynamic reconfiguration of the tape infrastructure. Centralized monitoring and reporting IRMM's advanced monitoring and reporting capabilities can increase administrator productivity. Drive utilization, data throughput, compression rates, error statistics, and much more information is stored in IRMM's database. By using this data, an administrator may be able to do faster root cause analysis in case of problems, to exhibit performance bottlenecks, and to implement preventive and predictive maintenance. With IRMM, storage administrators now have a tool that is designed to maximize the investment in tape resources by increasing tape resource utilization and reducing downtime. This is intended to help reduce operational costs by centralizing proactive tape resource management. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 2
3 Integration with the z/os DFSMSrmm priced feature IRMM collaborates with DFSMSrmm, which helps enable management of removable media resources in the enterprise from one central control point. You get a unified treatment of all removable media resources in the enterprise because all cartridges are contained in the DFSMSrmm database. All of the DFSMSrmm reporting and monitoring tools and procedures that were previously available only to z/os users are now available to the distributed environment as well. In addition, IRMM provides a command line interface (CLI) for z/os that permits a z/os administrator to fully administer, control, and monitor the distributed tape infrastructure from z/os. All IRMM function is available through the command line interface so the z/os and Linux on System z tape media can be managed from a central z/os system. Access to a cluster of multiple physical libraries as one large logical library With IRMM's tape library virtualization features, applications can use a set of physical libraries as one large virtual library image. IRMM balances scratch-mount workload among all physical libraries. It is also possible to create multiple virtual libraries on top of one large physical library. In fact, logical libraries can be dynamically reconfigured such that a service provider could provide a library with 10 drives from 6 am to 6 pm and a library with 20 drives for the rest of the time to the client. This may help with implementing Service Level Agreements for tape usage and client charging. Dynamic sharing of resources across heterogeneous application boundaries and heterogeneous operating systems IRMM is an implementation of IEEE Standard 1244 for Media Management Systems. This standard was designed to not require any particular hardware, operating system, or application. IRMM's interface specification is published in this standard and helps enable third-party vendors to connect to the system and utilize IRMM services. When properly configured, Tivoli Storage Manager exploits the IRMM interface to make use of the services provided by IRMM. Security features to permit or prevent application access to tape Sharing resources among several applications connected to the storage network requires corresponding mechanisms for access control, access synchronization, and access prioritization. IRMM provides mechanisms to control who may access which hardware when. Thus, IRMM is designed to allow applications to access all resources available in the storage network. IRMM also manages private data and moves cartridges to a private pool as soon as a volume has been allocated by an application. Only the application that "owns" the volume is designed to access the cartridge while other applications are denied access to the private data. Virtualization of the media changer interface IRMM allows users to virtualize tape libraries by actually virtualizing the media changer interface application they are using to control libraries. Therefore, it is possible to combine the capacity from multiple heterogeneous libraries into a single reservoir of tape storage which can be managed from a central point. This allows all applications to share a common pool of tape drives and helps eliminate the need to exclusively assign drives to applications. Instead, IRMM can distribute application workload among all working tape drives. Dynamic drive/path configuration and provisioning for Tivoli Storage Manager IRMM is designed to automatically detect and configure drives and drive paths on every Tivoli Storage Manager (or LAN-free storage agent) host. This feature can reduce administration efforts, especially in large environments. For example, assume a setup with 3 Tivoli Storage Manager servers, 30 storage agents, and 30 drives. Without IRMM, nearly 1000 drive paths have to be defined and maintained. Furthermore, IRMM keeps track of the right path from the Tivoli Storage Manager server storage agent to the drive even if drive paths change because of connection problems, drive maintenance, or failures. Section 508 of the U.S. Rehabilitation Act IBM Integrated Removable Media Manager for the Enterprise on System z is capable as of September 14, 2007, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site at IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 3
4 Product positioning If you have multiple tape resources, IRMM provides a centralized management system for removable media management and dynamic sharing of tape resources. IRMM extends the IBM virtualization strategy to tape library resources (drives and cartridge pools) to complement Linux on System z consolidation efforts. IRMM provides integrated solutions and opportunities for existing z/os DFSMSrmm and Tivoli Storage Manager users to be managed with Linux on System z. IRMM is an implementation of IEEE Standard 1244 for Media Management Systems. IRMM includes an adapter that enables Tivoli Storage Manager servers and storage agents to use the IRMM services. IRMM is intended to enhance tape usage on the mainframe by integrating tape management for mainframe and open systems. IRMM helps enable you to select best-of-breed tape hardware and technology. IRMM is intended to help reduce Total Cost of Ownership (TCO) through infrastructure simplification and resource optimization. Benefits may include: Increased administrative productivity through centralized management and administration. Increased resource utilization due to IRMM's robust tape library virtualization capabilities that can increase drive utilization. You can implement a common scratch pool and still keep private cartridges in separate pools with the intent of preventing private data from being read by another application. Preventive failure analysis designed to provide you with a warning by Tivoli Enterprise Console alert or an , as well as a complete overview of the system from just one available console. New efficiencies with z/os DFSMSrmm by having one consolidated view of all tape resources (mainframe and open). In addition, you can use the same policies for z/os on the mainframe and open systems tape for retention, movement, and vaulting. IRMM is designed to help you establish and protect the business continuity aspects of your investments by: Establishing System z as the management hub for removable media for z/os and distributed systems Adding value to IBM tape hardware technology by providing extended function Providing integration with Tivoli Storage Manager products that can easily make use of the IRMM technology Virtualization of servers and virtual images is a popular subject, but tape library virtualization is a relatively new concept in the IT field. In this relatively new realm of virtualizing tape libraries, IRMM is designed to: Combine the capacity from multiple heterogeneous libraries into a single reservoir of tape storage that can be managed from a central point Increase utilization, availability, administrator productivity, and efficiency Reduce downtime for planned and unplanned outages and maintenance In summary, IRMM running on Linux for System z is positioned to help you manage open systems tape media in heterogeneous distributed environments, provide you with tape library virtualization, and help you enhance consolidated tape resource management. Statement of direction IBM will provide IRMM client support for the following platforms in fourth quarter 2007: Tivoli Storage Manager (5608-ISM) V5.2, or later or Tivoli Storage Manager Extended Edition (5608-ISX) V5.2, or later on Windows 2000, Windows 2003, Sun Solaris 8, or later, and HP-UX 11. All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 4
5 Reference information For new capabilities available for z/os DFSMSrmm, refer to the z/os V1.9 Sofware Announcement , dated August 7, Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter Trademarks System z, DFSMSrmm, and Tivoli Enterprise are trademarks of International Business Machines Corporation in the United States or other countries or both. z/os and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows is a trademark of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. Offering Information Product information is available via the Offering Information Web site Publications A printed copy of the following publication is supplied with the product: Title Order number Integrated Removable Media Manager for the Enterprise on System z License Information GC The license information document is also available on the IBM Software License Agreement Web site at The following publication is supplied in Adobe PDF format on the CD-ROM basic machine-readable material: Title Order number Integrated Removable Media Manager for the Enterprise on System z User's Guide and Reference SA Both publications are also available from the IBM Publications Center at The Publications Center is a worldwide central repository for IBM product publications and IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 5
6 marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge. Technical information Specified operating environment Hardware requirements Systems supported: IRMM operates on the following servers: IBM System z9 Enterprise Class IBM System z9 Business Class IBM eserver zseries 990 IBM eserver zseries 890 IBM eserver zseries 900 IBM eserver zseries 800 Tape library systems: IRMM supports the following tape library systems: IBM System Storage TS3400 Tape Library IBM System Storage TS1120 (encryption) tape drives and 3592 JA/JJ, JW/JR (WORM), and JB/JX media IBM System Storage TS3500 and IBM 3584 Tape Library IBM TotalStorage 3592 tape drives and 3592 JA/JJ and JW/JR media IBM System Storage TS1120 (encryption) tape drives and 3592 JA/JJ, JW/JR (WORM), and JB/JX media IBM LTO Ultrium 3580 tape drives (Generation 1, 2, and 3) IBM TotalStorage 3494 Enterprise Tape Library IBM TotalStorage 3592 tape drives and 3592 JA/JJ, JW/JR, and JB/JX media IBM System Storage TS1120 tape drives and 3592 JA/JJ and JW/JR media IBM TotalStorage 3590 tape drives (Models E1A and H1A) Sun StorageTek Automated Cartridge System Library Software (ACSLS) or LibraryStation (LS) managed libraries including L180, L700e, SL500, SL8500, PowderHorn 9310, and TimberWolf 9740 Sun StorageTek T9840 A/B/C tape drives Sun StorageTek T9940 A/B tape drives Sun StorageTek T10000 tape drives Sun StorageTek SN6000 tape drive Virtualization Engine Software requirements Linux distributions: At a minimum, IRMM requires one of the following Linux distributions: Novell SUSE Linux Enterprise Server (SLES) 9 Service Pack 3 (64-bit) Novell SUSE Linux Enterprise Server (SLES) 10 (64-bit) Red Hat Enterprise Linux AS (Version 4.5) (64-bit) Red Hat Enterprise Linux AS (Version 5) (64-bit) IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 6
7 DB2 : IRMM requires a DB2 database for data storage. DB2 can be run either on the same server where IRMM is operating or anywhere in the enterprise. If using z/os DB2 for data storage: DB2 Universal Database for z/os V8.1 (5625-DB2) or DB2 Universal Database for z/os V9.1 (5635-DB2) or later If using Linux DB2 for data storage: DB2 Universal Database for Linux, UNIX, and Windows V8.1 Enterprise Server Edition (ESE) (5765-F41) DB2 Universal Database for Linux, UNIX, and Windows V9.1 Enterprise Server Edition (ESE) (5765-F41) Supported products: The following products are supported as IRMM clients: Tivoli Storage Manager (5608-ISM) V5.2 or later or Tivoli Storage Manager Extended Edition (5608-ISX) V5.2 or later (optional) on: Novell SUSE Linux Enterprise Server (SLES) 8, or later Red Hat Enterprise Linux AS (Version 4), or later AIX 5.2, or later In fourth quarter 2007, IBM plans to provide IRMM client support for Tivoli Storage Manager (5608-ISM) V5.2, or later or Tivoli Storage Manager Extended Edition (5608-ISX) V5.2, or later on Windows 2000, Windows 2003, Sun Solaris 8, or later, and HP-UX 11. Companion products: The following products or services could be purchased with IRMM: z/os V1.7 (5694-A01), or later with the z/os DFSMSrmm priced feature enabled z/os DFSMSrmm is required if tape media being used by IRMM is to be managed by DFSMSrmm from a centralized point of control. IBM Tivoli Tape Optimizer on z/os V1.2 (5698-A73) Tivoli Tape Optimizer on z/os is a tape copy and stacking solution for data residing on tape storage devices that are managed by DFSMSrmm. IBM Tivoli Tape Optimizer on z/os V1.2 can copy tape volumes to other tapes or tape-compatible storage for the z/os environment. Limitations: For additional information refer to "Usage restriction" in the Terms and conditions section of this announcement, or to the License Information document that is available on the IBM Software License Agreement Web site Performance considerations: Response time is dependent on a variety of the hardware server and data-communication load factors such as line speeds, the number and type of lines, and the organization of Tivoli Storage Manager servers/storage agents. Performance can also be impacted by the number of administrator consoles and the commands and exits used, and the amount of processing done by the monitoring and reporting applications. Planning information Installability: Customers with an existing Tivoli Storage Manager environment would have to convert to an IRMM-controlled environment. Refer to the Integrated Removable Media Manager for the Enterprise on System z User's Guide and Reference (SA ) for setting up an environment for IRMM management of tape media managed by the Tivoli Storage Manager. Packaging: IRMM is distributed with: International Program License Agreement (Z ) IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 7
8 License Information document (GC ) CD-ROM (LCD8-0698) which contains the program product executable code Publications (refer to the Publications section) The publications on the CD-ROM include the softcopy of the IBM Integrated Removable Media Manager for the Enterprise on System z User's Guide and Reference (SA ) in Adobe PDF format. Note: Prior to installing IRMM, refer to the IRMM Web site for any required code updates. Select "Recommended service" to get the latest updates. Demonstration: The Integrated Removable Media Manager for the Enterprise on System z demonstration is planned to be available by September 14, 2007, at Security, auditability, and control The announced program uses the security and auditability features inherent in the virtual machine and the System/370, ESA/370, and ESA/390 architectures, and z/architecture. The security and auditability of IRMM are the same for ESA/390 and z/architecture. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based Software Services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit Ordering information Charge metric The products and features in this announcement have one pricing metric Value Units based on the number of tape drives. Value Unit pricing offers a decreasing one-time charge (OTC) price per tape drive, subject to the tiers as documented in Value Unit Exhibit VUE028. Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product. Tape-drive-based Value Unit pricing of IRMM is different than MSU-based or engine-based Value Unit pricing, which is available on other IBM software products. Part number or Program name PID number Charge metric Integrated Removable Media Manager 5655-S57 Value Units for the Enterprise on System z Note: In ordering systems, the above program name is found as "IBM Int Removable Media Mgr". Value Unit pricing for IRMM provides a lower price per tape drive as more Value Units are licensed with IRMM. You may aggregate the capacity for all the tape drives under IRMM management across the enterprise to achieve a more economical price. There may also be a IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 8
9 price benefit when you increase your capacity. Additional capacity is not priced starting at the base with a flat price per unit. Instead, additional capacity is priced starting at the capacity on which IRMM has already been installed, which may result in a lower unit price. IBM strongly encourages customers to order Subscription and Support for IRMM, which provides support with ongoing access to releases and versions of the program. The annual renewable charge for the enhanced support includes telephone assistance as well as access to updates, releases, and versions of the program as long as support is in effect. S&S provides the same level of support that was available when customers paid a monthly license charge for products with the IBM Customer Agreement software license. Client device A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk-side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks. The program in this announcement has Value Unit-Based pricing. Program number Program name Value Unit Exhibit 5655-S57 IBM Int Removable Media Mgr VUE028 For each System z International Program License Agreement (IPLA) program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon Value Unit Exhibit VUE028. Integrated Removable Media Manager for the Enterprise on System z use-based scaling definitions for tape drives Usage level Minimum Maximum Value Units/Tape drives Basic license: To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW. Program name: Integrated Removable Media Manager for the Enterprise on System z Program PID: 5655-S57 The following information is a summary of all license options and pricing metrics offered for the above PID number. Entitlement License options/ identifier Description Pricing metrics S0147KP IBM Int Removable Basic OTC, per Value Unit Media Mgr Orderable supply ID Language Distribution medium S0147CS English CD-ROM Subscription and Support PID: 5655-S58 The following information is a summary of all license options and pricing metrics offered for the above PID number. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 9
10 Entitlement License options/ identifier Description Pricing metrics S0147KV IBM Int Removable Basic ASC, per Value Unit Media Mgr Decline SW S&S (no charge) Orderable supply ID Language Distribution medium S0147KS English Paper Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IPLA, IBM International Passport Advantage Agreement, and IBM Agreement for Acquisition of Software Maintenance. Licensing: IPLA including the License Information (LI) document and proof of entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Agreement for Acquisition of Software Maintenance: The following agreement applies for maintenance and does not require customer signatures: IBM Agreement for Acquisition of Software Maintenance (Z ) This program is licensed under the IPLA and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. Limited warranty applies: Yes Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Program support: Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice. Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees. Volume orders (IVO): No IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 10
11 IBM International Passport Advantage Agreement: Passport Advantage does not apply. Usage restriction: Yes IBM Integrated Removable Media Manager for the Enterprise on System z (IRMM) operates on the IBM System z9 Enterprise Class (z9 EC), IBM System z9 Business Class (z9 BC), and IBM eserver zseries 990 (z990), zseries 890 (z890), zseries 900 (z900), and zseries 800 (z800). The program requires hardware that implements the IBM 64-bit z/architecture in order to execute properly and therefore you are not authorized to install or use this program on any machine that does not properly implement 64-bit z/architecture. For information about specific machine requirements and programming requirements for this program, see the Integrated Removable Media Manager for the Enterprise on System z User's Guide and Reference (SA ). Your use is authorized only for the quantity of tape-drive-based Value Units authorized for use in your PoE. These tape-drive-based Value Units are authorized to be used for either standard or Integrated Facility for Linux (IFL) processors. Inject/eject function of Tivoli Storage Manager is not supported in IRMM V1.1. For additional information, refer to the LI document for IRMM that is available on the IBM Software License Agreement Web site Software Maintenance applies: No. Subscription and Support, for a fee, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice. For additional information on the revised IBM Operational Support Services, refer to Services Announcement , dated July 10, IBM Operational Support Services SoftwareXcel: No Variable charges apply: No Educational allowance available: Yes. A 15% education allowance applies to qualified education institution customers. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. To learn how Electronic Services can work for you, visit Prices Information on charges is available at IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 11
12 Choose the option entitled Purchase/upgrade tools. Program name: Integrated Removable Media Manager for the Enterprise on System z Program PID: 5655-S57 Entitlement License option/ identifier Description Pricing metric S0147KP IBM Int Removable Basic OTC, per Value Unit Media Mgr Subscription and Support PID: 5655-S58 Entitlement License option/ identifier Description Pricing metric S0147KV IBM Int Removable Basic ASC, per Value Units Media Mgr Decline SW S&S (no charge) IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: callserv@ca.ibm.com Mail: IBM Americas Call Centers Dept. Teleweb Customer Support, 9th floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: LE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks System z, System z9, System Storage, Virtualization Engine, DFSMSrmm, z/architecture, System/370, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. zseries, eserver, TotalStorage, DB2, z/os, DB2 Universal Database, Tivoli, AIX, and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 12
13 Windows is a trademark of Microsoft Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 13
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