InfoPrint ProcessDirector now offers Designer and Whitespace Manager

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1 Software Announcement , dated November 24, 2009 InfoPrint ProcessDirector now offers and Whitespace Manager Table of contents 1 Overview 6 Publications 3 Key prerequisites 7 Technical information 3 Planned availability date 10 Ordering information 3 Description 15 Terms and conditions 4 Product positioning 17 Prices 5 Program number 20 Order now At a glance InfoPrint ProcessDirector: Provides an entry-level output-management workflow system Offers automated print management with job-level and workflow control functions Enables you to manage document reprints from within your print center, with precision Includes Print Services Facility TM (PSF) print driver and a built-in file viewer for viewing AFP TM and PDF files Utilizes a database-driven process engine with an extensible backbone for process management Allows you to start small and grow according to your business needs For ordering, contact your InfoPrint Solutions Company representative. For more information, contact the Americas Call Centers at 800-IBM-CALL ( ). Reference: RE001 Overview InfoPrint Solutions Company, a Ricoh -IBM joint venture, announces the release of InfoPrint ProcessDirector Version product Update 6. With this update, we continue our expansion of the capabilities of the InfoPrint ProcessDirector backbone workflow software. Packaged along with modular features including vendor-neutral inserter management, InfoPrint ProcessDirector is the premier modular, Web-based, workflow software for job and document management and control. The base functions of InfoPrint ProcessDirector include the ability to: Receive files from z/os using Download for z/os or AFP Download Plus, by copying files to a directory defined as a hot folder, or from a command line print request (such as LPR) to the InfoPrint ProcessDirector LPD receiver Manage print queues Track the production process from receipt of the print file to final delivery Use a file viewer to find the pages of AFP or PDF jobs that need to be reprinted Interface with other application programs, such as: Third-party applications User-written applications InfoPrint is a registered trademark of Ricoh Co., Ltd. 1

2 Starting with this release, new capabilities to allow maximum productivity of the solution are announced as follows: New features: and Whitespace Manager allows you to seamlessly integrate your GMC PrintNetT composition process under your InfoPrint ProcessDirector workflow, gain automated management, integrated messaging, full reporting, and total control of the document creation process. This allows you to make sure that you are managing your work under Service Level Agreements (SLAs) and process control to ensure full integrity of your production print process. Whitespace Manager is a new visual tool that allows you to take print-ready files, identify areas to search for whitespace, and create business rules that in turn automatically insert images or text into white space during the print production process. Utilizing Whitespace Manager, you can easily add your marketing or educational messages onto documents without recomposing them. New database capabilities InfoPrint ProcessDirector (InfoPrint ProcessDirector) now allows you to choose whether you want to operate using the product's embedded database, or use your own installation of DB2 installed either locally on the same server as InfoPrint ProcessDirector or on a different server. Expanded support for user groups Gain more granular control of user security by creating your own customer group definitions and allowing your administrator to define precisely which groups have access to which functions in the product. Support for locations Monitor and manage only what you want when you want by defining separate locations for your printers, inserters, input devices, and jobs. Filter, sort, and manage your operations and simplify your views in order to quickly find your work and productively manage your print and output operations. Upgrades to AFP Visual Workbench tools The AFP Visual Workbench AFP Editor and AFP Indexer have been updated to include: The ability to add text to an AFP page The ability to define the handling of banner pages that are in the AFP file More flexibility in finding PostNet bar codes to convert to Intelligent Mail Barcodes The ability to define index tags from data contained in AFP No Operation (NOP) records Support for double-byte character set (DBCS) data in index tags Printer support Printer support added for InfoPrint Pro 907, 907EX, 1107, 1107EX, SP8200, 1357, and 1357EX. Copy a user The ability to copy a user so you can set up standard preferences and customizations and apply them to new users with less setup time. InfoPrint is a registered trademark of Ricoh Co., Ltd. 2

3 Key prerequisites A minimum configuration for InfoPrint ProcessDirector AIX V1.3.1 is a pseries server with: IBM AIX Version 6.1, Technology Level 02, or later (64-bit required for Mailroom Integrity) One or more 1.9 GHz or faster RISC processors CD-ROM or DVD-ROM device 6 GB or more RAM (12 GB RAM required for Inserter or Manufacturing Optimization Features) Display with minimum resolution of 1024 x 768 Connectivity to the LAN 300 GB or more free disk storage A minimum configuration for InfoPrint ProcessDirector Linux V1.3.1 is a 1 xseries server with: One of the following Linux Operating Systems: SUSE Linux Enterprise Server (SLES) 9.0 with Service Pack 3 for x86 (Inserter and Manufacturing Optimization Features are not supported with SLES9, Service Pack 2) SLES 10.0 with Service Pack 1 for x86, or later (32-bit) (32-bit not supported with Inserter or Manufacturing Optimization Features) SLES 10.0 with Service Pack 2 for x86 (64-bit) One or more 2.8 GHz or faster processors CD-ROM or DVD-ROM device 6 GB or more RAM (12 GB RAM required for Inserter or Manufacturing Optimization Features) 300 GB disk storage Display with minimum resolution of 1024 x 768 Connectivity to the LAN Supported submission methods for : LPR File copy or FTP to hot folders z/os AFP Download Plus Download for z/os Planned availability date November 27, 2009: November 27, 2009: InfoPrint ProcessDirector Product Update 6 (download) December 18, 2009: Whitespace Manager Description Accessibility by people with disabilities InfoPrint ProcessDirector has the following capabilities for vision-impaired users: Can be operated using only the keyboard Communicates all information without color InfoPrint is a registered trademark of Ricoh Co., Ltd. 3

4 Supports interfaces commonly used by screen magnifiers Supports interfaces commonly used by screen readers Provides documentation in an accessible format InfoPrint ProcessDirector has the following capability for users with mobility impairments or limited hand use: Can be operated using only the keyboard U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested from InfoPrint's Web site at hed/acs_acshome_us Section 508 of the U.S. Rehabilitation Act InfoPrint ProcessDirector is capable as of November 27, 2009, when used in accordance with InfoPrint Solution Company's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested using InfoPrint Solution Company's Web site at vwwebpublished/acs_acshome_us The AFP Editor, AFP Indexer and Whitespace Manager features do not satisfy the applicable requirements of Section 508 of the Rehabilitation Act. Product positioning InfoPrint ProcessDirector intended for use primarily for printing AFP datastreams in production environments. InfoPrint ProcessDirector supports coexisting with InfoPrint Manager for AIX on the same server or on a secondary server. Reference information For more information about InfoPrint Manager for AIX V4.3, refer to Software Announcement , dated December 09, 2008, InfoPrint delivers new releases of InfoPrint Manager for AIX and InfoPrint Manager for Windows. For more information about InfoPrint Transform Manager for Linux, refer to Software Announcement , dated November 30, 2004, IBM InfoPrint Transform Manager improves datastream transforming, and Software Announcement , dated November 22, 2005, InfoPrint Transform Manager transforms more datastreams. InfoPrint XT for AIX helps you migrate efficiently from your legacy Xerox print environment to Advanced Function Presentation TM (AFP) capabilities. E-business requirements will grow, so it makes sense to move from traditional print to electronic distribution sooner rather than later. With InfoPrint XT for AIX, you can easily Transform Xerox datastreams to AFP, an industry standard data stream format. Print to distributed Intelligent Printer Data Stream TM (IPDS TM ) and Adobe and PCL devices. Boost productivity for distributed printing in a Xerox environment. InfoPrint XT is available through an i-listed RPQ (8a8101). InfoPrint is a registered trademark of Ricoh Co., Ltd. 4

5 Business Partner information If you are a Direct Reseller - System Reseller acquiring products from InfoPrint Solutions Company, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Program number Program Program number VRM name 5765-G InfoPrint ProcessDirector for AIX 5639-Q InfoPrint ProcessDirector for AIX 1yr reg/ren 5639-Q InfoPrint ProcessDirector for AIX 1yr aft 5639-Q InfoPrint ProcessDirector for AIX 3yr reg 5639-Q InfoPrint ProcessDirector for AIX 3yr ren 5639-Q InfoPrint ProcessDirector for AIX 3yr aft 5765-G InfoPrint ProcessDirector for Linux 5639-EE InfoPrint ProcessDirector for Linux 1yr reg/ren 5639-EE InfoPrint ProcessDirector for Linux 1yr aft 5639-EE InfoPrint ProcessDirector for Linux 3yr reg 5639-EE InfoPrint ProcessDirector for Linux 3yr ren 5639-EE InfoPrint ProcessDirector for Linux 3yr aft Note: aft = after license Product identification number InfoPrint ProcessDirector for AIX Maintenance Maintenance 1 year reg/ren 1 year aft Program PID number PID number PID number 5765-G Q Q02 Maintenance Maintenance Maintenance 3 year reg 3 year ren 3 year aft PID number PID number PID number 5639-Q Q Q05 InfoPrint ProcessDirector for Linux Maintenance Maintenance 1 year reg/ren 1 year aft Program PID number PID number PID number 5765-G EE EE6 Maintenance Maintenance Maintenance 3 year reg 3 year ren 3 year aft PID number PID number PID number 5639-EE EE EE9 InfoPrint is a registered trademark of Ricoh Co., Ltd. 5

6 Offering Information Product information is available via the Offering Information Web site Publications InfoPrint ProcessDirector for AIX The following publications are shipped in softcopy with the program: Title Order number InfoPrint ProcessDirector for AIX: G Planning and Installation InfoPrint ProcessDirector: G Developing Web Services InfoPrint ProcessDirector: G License Information InfoPrint ProcessDirector: S Integrating with Other Applications InfoPrint ProcessDirector for Linux The following publications are shipped in softcopy with the program: Title Order number InfoPrint ProcessDirector for Linux: G Planning and Installation InfoPrint ProcessDirector: G Developing Web Services InfoPrint ProcessDirector: G License Information InfoPrint ProcessDirector: S Integrating with Other Applications Font Summary G Note: A summary of the font families found on the font CD included with InfoPrint ProcessDirector. The following publications are shipped in softcopy with the Manufacturing Optimization Solutions: Title Order number InfoPrint ProcessDirector: Installing and G Configuring the Manufacturing Optimization Feature InfoPrint ProcessDirector: Using the Enhance S AFP Function Font Summary G InfoPrint is a registered trademark of Ricoh Co., Ltd. 6

7 Note: A summary of the font families found on the font CD included with InfoPrint ProcessDirector. These publications can be downloaded from the InfoPrint Solutions Company Web site at or can be ordered from the Publications Center at Technical information Specified operating environment Hardware requirements The system hardware requirements for InfoPrint ProcessDirector for AIX are a pseries server with the following: One or more 1.9 GHz, or faster, RISC processors. 300 GB or more disk storage. A drive that will read CD-ROMs. 4 GB or more RAM for the primary server (12 GB RAM required for Inserter or Manufacturing Optimization Features). 1 GB or more RAM for a secondary server. Display with minimum resolution of 1024 x 768. A higher display resolution, 1280 x 1024, is recommended if you need to display more printers or input devices on the user interface. Connectivity to the LAN. Refer to InfoPrint ProcessDirector for AIX V1.3: Planning and Installation Guide (G ) for instructions to help you calculate the hard disk requirements for the servers. The system hardware requirements for InfoPrint ProcessDirector for Linux are an xseries server with the following: One or more 2.8 GHz, or faster, Intel processors. A drive that will read CD-ROMs. 4 GB or more RAM for the primary server. 1 GB or more RAM for a secondary server. 300 GB disk storage. Display with minimum resolution of 1024 x 768. A higher display resolution, 1280 x 1024, is recommended if you need to display more printers or input devices on the user interface. Connectivity to the LAN. Refer to InfoPrint ProcessDirector for Linux V1.3: Planning and Installation Guide (G ) for instructions to help you calculate the hard disk requirements for the servers. The following printers are supported by InfoPrint ProcessDirector: InfoPrint cutsheet printers InfoPrint 2190 printers InfoPrint 2210 printers InfoPrint 2235 printers InfoPrint is a registered trademark of Ricoh Co., Ltd. 7

8 InfoPrint EMP156 printers InfoPrint Pro 907 InfoPrint C900 and C900AFP InfoPrint 907EX InfoPrint 1107 InfoPrint 1107EX, InfoPrint 1357 InfoPrint 1357EX InfoPrint SP8200 InfoPrint production printers: InfoPrint 4000 printers InfoPrint 4100 printer upgrades InfoPrint 5000 printers InfoPrint 100 printers Software requirements An InfoPrint ProcessDirector primary or secondary server can run under the following: IBM AIX V6.1 Technology Level 02, or later SUSE Linux Enterprise Server 9 Service Pack 2 or SUSE Linux Enterprise Server 10 Service Pack 1 The Manufacturing Optimization Features require SLES 10. If you have a requirement to run Manufacturing Optimization 4 on SLES 9, please contact your Sales Representative. InfoPrint ProcessDirector uses a Web browser to access and display the user interface. You can access the interface from the system where the primary server is installed, a Linux system, or from a system with Microsoft Windows installed. The browser version required for each supported operating system is as follows: On System: Use Browser: AIX 5.3 Mozilla AIX 6.1 Mozilla Firefox 1.5, or later SLES Linux 9.0 Mozilla SLES Linux 10.0 Windows Firefox , or later Microsoft Internet Explorer 6.x (Windows XP Only) Microsoft Internet Explorer 7 Mozilla Mozilla Firefox , or later InfoPrint ProcessDirector has a Web-based viewer that displays AFP or PDF files to assist you in selecting pages for reprinting. This viewer runs under AIX, Linux, or Windows and requires Adobe Acrobat Reader 7.0, or later. The InfoPrint ProcessDirector Viewer is not available when using a browser on a computer running AIX 6.1. InfoPrint ProcessDirector can receive jobs for processing from the Job Entry Subsystem (JES) spool on a z/os host using either the Download for z/os or AFP Download Plus optional feature of IBM Print Services Facility for z/os V4.1 (5655- M32). InfoPrint ProcessDirector can also process jobs using any file copying method InfoPrint is a registered trademark of Ricoh Co., Ltd. 8

9 (such as FTP, SCP) that can send files to a hot folder or any method that uses the LPD protocol for file transmission. When installing with an existing IBM DB2 database, DB2 Enterprise Server Edition V9.5 is required. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by InfoPrint Solutions Company, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Limitations InfoPrint workgroup printers have not been tested with this release of InfoPrint ProcessDirector. The step templates installed by the Inserter and Manufacturing Optimization features can only run on the primary server. If your environment includes InfoPrint ProcessDirector secondary servers, you must tune those step templates to run only on the primary server. Cannot add DBCS text to an AFP page Cannot display DBCS outline and TrueType font For additional information, refer to Usage restriction in the Terms and conditions section of this announcement. Planning information Packaging InfoPrint ProcessDirector for AIX InfoPrint ProcessDirector is distributed on CD-ROM. For this release, the existing media pack (LK4T-4008) is supplemented with a new Publications CD (GK4T-4011) and new Planning and Installation Guide (G ). Use of the new base product enhancements and/or the above listed features requires installation of IPPD/AIX Service Pack 6 (PTF US00109). InfoPrint ProcessDirector for Linux InfoPrint ProcessDirector is distributed on CD-ROM. For this release, the existing media pack (LK4T-4012) is supplemented with a new Publications CD (GK4T-4007) and a new Planning and Installation Guide (G ). Use of the new base product enhancements and/or the above listed features requires installation of IPPD/ Linux Service Pack 6 (PTF U829966). Security, auditability, and control InfoPrint ProcessDirector uses the security and auditability features of the AIX and Linux operating systems. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services InfoPrint Solutions Company provides Field Technical Sales Support and InfoPrint Professional Services to assist you in the successful implementation of your InfoPrint ProcessDirector system. These experienced professionals can also provide consultation and recommendations on complementary print-related solutions to maximize your return from your print investment. For additional information, go to InfoPrint is a registered trademark of Ricoh Co., Ltd. 9

10 and click on "Solutions," or call To learn more about InfoPrint Solutions Company Professional Services or to contact a Software Services Sales Specialist, visit hed/sol_profservhome_us Ordering information IP ProcessDirector for AIX 5765-G74 V Per Server with 1 Year SW Maintenance Whitespace Manager Per Server with 1 Year SW Maintenance Restricted Use Per Server with 1 Year SW Maintenance Restricted Use WhitespaceMgr Per Server with 1 Year SW Maintenance IP ProcDirector 1yr reg/ren 5639-Q01 V NoCharge Registration 1 Year Renewal NoCharge Registration 1 Year Renewal Restricted Use NoCharge Registration Restricted Use 1 Year Renewal Restricted Use WhitespaceMgr NoCharge Registration Restricted Use WhitespaceMgr 1 Year Renewal IP ProcDirector 1-yr aft 5639-Q02 V Year After License 1 Year After License Restricted Use 1 Year After License Restricted Use WhitespaceMgr 1 Year After License IP ProcDirector 3-yr reg 5639-Q03 V Year Registration 3 Year Registration Restricted Use 3 Year Registration Restricted Use WhitespaceMgr 3 Year Registration IP ProcDirector 3-yr ren 5639-Q04 V InfoPrint is a registered trademark of Ricoh Co., Ltd. 10

11 3 Year Renewal 3 Year Renewal Restricted Use 3 Year Renewal Restricted Use WhitespaceMgr 3 Year Renewal IP ProcDirector 3-yr aft 5639-Q05 V Year After License 3 Year After License Restricted Use 3 Year After License Restricted Use WhitespaceMgr 3 Year After License IP ProcessDirector for Linux 5765-G79 V Per Servers with 1 Year SW Maintenance Whitespace Manager Per Servers with 1 Year SW Maintenance Restricted Use Per Servers with 1 Year SW Maintenance Restricted Use WhitespaceMgr Per Servers with 1 Year SW Maintenance IP ProcDirector 1-yr ren 5639-EE5 V1.3.1 NoCharge Registration 1 Year Renewal NoCharge Registration 1 Year Renewal Restricted Use NoCharge Registration Restricted Use 1 Year Renewal Restricted Use WhitespaceMgr NoCharge Registration Restricted Use WhitespaceMgr 1 Year Renewal IP ProcDirector 1-yr alf 5639-EE6 V Year After License 1 Year After License Restricted Use 1 Year After License Restricted Use WhitespaceMgr 1 Year After License IP ProcDirector 3-yr reg 5639-EE7 V Year Registration 3 Year Registration Restricted Use InfoPrint is a registered trademark of Ricoh Co., Ltd. 11

12 3 Year Registration Restricted Use WhitespaceMgr 3 Year Registration IP ProcDirector 3-yr ren 5639-EE8 V Year Renewal 3 Year Renewal Restricted Use 3 Year Renewal Restricted Use WhitespaceMgr 3 Year Renewal IP ProcDirector 3-yr alf 5639-EE9 V Year After License 3 Year After License Restricted Use 3 Year After License Restricted Use WhitespaceMgr 3 Year After License Server Server is the unit of measure by which this program is licensed. A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices. A license must be obtained for each server regardless of the number of processor cores or partitions in the server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server. Ordering instructions InfoPrint ProcessDirector is composed of a base license, required printer attachment features, and several optional features. The instructions for ordering the base product and printer attachments are contained in previous announcement letters. This section focuses on ordering the new optional features. Ordering optional features for InfoPrint ProcessDirector To order one or more optional features: 1.Select the product ID for the appropriate base product and operating system. 2.Specify the correct number and type of printer attachment features as defined in the previous announcement for InfoPrint ProcessDirector for AIX or InfoPrint ProcessDirector for Linux. 3.Select one or more optional features. The rules for doing so are as follows: The customer must order one feature per base license for each server upon which the customer will install the feature. There are no dependencies between features. There are no prerequisites or minimum quantities. The process for ordering software maintenance is the same. 1.Select the product ID for the appropriate term. 2.Select the same features and quantities of features as specified under the base product ID. InfoPrint is a registered trademark of Ricoh Co., Ltd. 12

13 Specify the one-time- features and media features from the table below. Media Supply Feature IP ProcessDirector for AIX 5765-G74 V Whitespace Manager Restricted Use Restricted Use WhitespaceMgr IP ProcDirector 1yr reg/ren 5639-Q01 V (No Charge Reg) Whitespace Manager (No Charge Reg) 0098 Whitespace Manager 0099 Restricted Use 0100 Restricted Use 0101 Restricted Use WhitespaceMgr 0102 Restricted Use WhitespaceMgr 0103 IP ProcDirector 1-yr aft 5639-Q02 V Whitespace Manager 0060 Restricted Use 0061 Restricted Use WhitespaceMgr 0062 IP ProcDirector 3-yr reg 5639-Q03 V Whitespace Manager 0060 Restricted Use 0061 Restricted Use WhitespaceMgr 0062 IP ProcDirector 3-yr ren 5639-Q04 V Whitespace Manager 0060 Restricted Use 0061 Restricted Use WhitespaceMgr 0062 InfoPrint is a registered trademark of Ricoh Co., Ltd. 13

14 IP ProcDirector 3-yr aft 5639-Q05 V Whitespace Manager 0056 Restricted Use 0057 Restricted Use WhitespaceMgr 0058 Media Supply Feature - IP ProcessDirector for Linux 5765-G79 V Whitespace Manager Restricted Use Restricted Use WhitespaceMgr IP ProcDirector 1-yr ren 5639-EE5 V1.3.1 (no reg) Whitespace Manager(no reg) 0099 Whitespace Manager 0100 Restricted Use (no reg) 0101 Restricted Use 0102 Restricted Use WhitespaceMgr (no reg) 0103 Restricted Use WhitespaceMgr 0104 IP ProcDirector 1-yr alf 5639-EE6 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 IP ProcDirector 3-yr reg 5639-EE7 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 InfoPrint is a registered trademark of Ricoh Co., Ltd. 14

15 IP ProcDirector 3-yr ren 5639-EE8 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 IP ProcDirector 3-yr alf 5639-EE9 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support. Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number. Refer to the Ordering information section that immediately precedes this page for a complete list of PIDs and feature codes. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with InfoPrint Solutions Company are contained in the applicable contract documents, such as the International Program License Agreement and the Agreement for Acquisition of Software Maintenance. Licensing International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. This software license includes Software Subscription and Support (also referred to as Software Maintenance). Agreement for Acquisition of Software Maintenance The Agreement for Acquisition of Software Maintenance (Z ) agreement applies for subscription and support (also referred to as Software Maintenance) and does not require customer signatures. These programs are licensed under the International Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. InfoPrint Solutions Company includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if InfoPrint is a registered trademark of Ricoh Co., Ltd. 15

16 available. These programs have a one-time license for use of the program and an annual renewable for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. License Information form number The program's License Information will be available for review on the InfoPrint Solutions Company Web site Limited warranty applies Yes Limited warranty InfoPrint Solutions Company warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. InfoPrint Solutions Company does not warrant uninterrupted or error-free operation of the program or that InfoPrint Solutions Company will correct all program defects. You are responsible for the results obtained from the use of the program. Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. Authorization for use on home/portable computer You may not copy and use this program on another computer without paying additional license fees. Volume orders (IVO) No Passport Advantage applies No Usage restriction Yes InfoPrint ProcessDirector is subject to the following usage restriction: DB2 UDB Components The program includes portions of DB2 UDB. You are authorized to install and use one copy of these components only in association with your licensed use of InfoPrint ProcessDirector, and not for other data management purposes. DB2 UDB components are to be used only by the internal components of the program. For example, DB2 UDB components can be used as a repository for configuration information generated by the program and cannot be used to build or extend custom applications that store business data. You are authorized to install and use DB2 UDB components only with and on the same workstation as the program. Your use of the DB2 UDB components is subject to the terms and conditions of the license agreement which accompany the components except as limited in this InfoPrint is a registered trademark of Ricoh Co., Ltd. 16

17 license. The DB2 components may not be used for any other purpose. Please contact your DB2 reseller if your needs exceed this license agreement to obtain a full DB2 UDB program. Software Subscription and Support (Software Maintenance) applies While your Software Maintenance is in effect, InfoPrint Solutions Company provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. InfoPrint Solutions Company provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your InfoPrint Solutions Company support center. This assistance is not available to your end users.) InfoPrint Solutions Company provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult the InfoPrint Web site at Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which InfoPrint Solutions Company is not responsible under this agreement. IBM Operational Support Services - SoftwareXcel No Other support InfoPrint Support System i Software Maintenance applies No Variable s apply No Educational allowance available Yes. A 15% education allowance applies to qualified education institution customers. IBM Electronic Services IBM Electronic Services do not apply. Prices For information on pricing, please contact your InfoPrint Solutions Sales Representative or your InfoPrint Solutions Business Partner. IP ProcessDirector for AIX 5765-G74 V Whitespace Manager 0053 Restricted Use 0054 Restricted Use WhitespaceMgr 0055 InfoPrint is a registered trademark of Ricoh Co., Ltd. 17

18 IP ProcDirector 1yr reg/ren 5639-Q01 V (No Charge Reg) Whitespace Manager (No Charge Reg) 0098 Whitespace Manager 0099 Restricted Use 0100 Restricted Use 0101 Restricted Use WhitespaceMgr 0102 Restricted Use WhitespaceMgr 0103 IP ProcDirector 1-yr aft 5639-Q02 V Whitespace Manager 0060 Restricted Use 0061 Restricted Use WhitespaceMgr 0062 IP ProcDirector 3-yr reg 5639-Q03 V Whitespace Manager 0060 Restricted Use 0061 Restricted Use WhitespaceMgr 0062 IP ProcDirector 3-yr ren 5639-Q04 V Whitespace Manager 0060 Restricted Use 0061 Restricted Use WhitespaceMgr 0062 IP ProcDirector 3-yr aft 5639-Q05 V Whitespace Manager 0056 Restricted Use 0057 Restricted Use WhitespaceMgr 0058 InfoPrint is a registered trademark of Ricoh Co., Ltd. 18

19 IP ProcessDirector for Linux 5765-G79 V Whitespace Manager 0053 Restricted Use 0054 Restricted Use WhitespaceMgr 0055 IP ProcDirector 1-yr ren 5639-EE5 V1.3.1 (no reg) Whitespace Manager(no reg) 0099 Whitespace Manager 0100 Restricted Use (no reg) 0101 Restricted Use 0102 Restricted Use WhitespaceMgr (no reg) 0103 Restricted Use WhitespaceMgr 0104 IP ProcDirector 1-yr alf 5639-EE6 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 IP ProcDirector 3-yr reg 5639-EE7 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 IP ProcDirector 3-yr ren 5639-EE8 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 InfoPrint is a registered trademark of Ricoh Co., Ltd. 19

20 IP ProcDirector 3-yr alf 5639-EE9 V Whitespace Manager 0061 Restricted Use 0062 Restricted Use WhitespaceMgr 0063 IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both InfoPrint Solutions Company and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. For more financing information, visit Order now To order, contact your local InfoPrint Solutions Company representative. To identify your local InfoPrint Solutions Company representative, call 800- IBM-4YOU ( ). For more information, contact the Americas Call Centers. Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) For InfoPrint Solutions Company representative: callserv@ca.ibm.com Mail: InfoPrint Americas Call Centers IBM CALL, 6th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: RE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of InfoPrint Solutions Company products. Note: Shipments will begin after the planned availability date. Trademarks AFP, Advanced Function Presentation, Intelligent Printer Data Stream and IPDS are trademarks of Ricoh Co., Ltd. in the United States, other countries, or both. InfoPrint and Ricoh are registered trademarks of Ricoh Co., Ltd. in the United States, other countries, or both. InfoPrint is a registered trademark of Ricoh Co., Ltd. 20

21 Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies. Print Services Facility is a trademark of IBM Corporation in the United States, other countries, or both. z/os, DB2, AIX, pseries, IBM, xseries and PartnerWorld are registered trademarks of IBM Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. Terms of use InfoPrint Solutions Company LLC ("InfoPrint") products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. InfoPrint Solutions Company LLC ("InfoPrint") reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. InfoPrint is a registered trademark of Ricoh Co., Ltd. 21